Our analysts compared Xero vs Shoeboxed based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Accounting Software
Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.
Shoeboxed has a 'great' User Satisfaction Rating of 88% when considering 435 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.
Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.
Recent user reviews suggest that Shoeboxed can be a valuable tool for small businesses and individuals looking to streamline their accounting processes. Users praise Shoeboxed for its ability to effortlessly digitize receipts and documents, eliminating the need for bulky physical storage. This feature proves particularly useful for individuals who frequently travel or have limited office space. The ability to access financial records from any location with an internet connection is also highlighted as a major advantage. However, some users express concerns about the software's learning curve, finding the initial setup and navigation somewhat cumbersome. Others point out that the expense tracking functionality, while helpful, lacks the robust reporting capabilities of dedicated accounting software like QuickBooks or Xero. Shoeboxed's strength lies in its simplicity and ease of use for basic accounting tasks, making it ideal for freelancers, contractors, and small business owners who need a straightforward solution for managing receipts and generating expense reports. For users requiring more advanced accounting features, integrating Shoeboxed with dedicated accounting software might be a more suitable approach.
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