Looking for alternatives to Xero? Many users crave user-friendly and feature-rich solutions for tasks like Banking and Cash Management, Tax Management, and Financial Statements and Revenue Management. Leveraging crowdsourced data from over 1,000 real Accounting Software selection projects based on 400+ capabilities, we present a comparison of Xero to leading industry alternatives like Freshbooks, NetSuite Accounting, Wave Accounting, and Bill.com.
Analyst Rating
User Sentiment
among all Accounting Software
Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.
Freshbooks has a 'excellent' User Satisfaction Rating of 90% when considering 4096 user reviews from 4 recognized software review sites.
NetSuite Accounting has a 'good' User Satisfaction Rating of 78% when considering 2235 user reviews from 4 recognized software review sites.
Wave Accounting has a 'great' User Satisfaction Rating of 88% when considering 2602 user reviews from 5 recognized software review sites.
Bill.com has a 'great' User Satisfaction Rating of 85% when considering 2020 user reviews from 5 recognized software review sites.
Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.
Freshbooks emerges from user reviews as a reliable and user-friendly accounting solution for solopreneurs and small businesses. Its intuitive interface, mobile app access, and automated features like invoicing and online payments are consistently praised for saving time and streamlining workflows. Compared to competitors like QuickBooks, users appreciate Freshbooks' ease of use for non-accountants, while acknowledging its limitations in advanced functionalities like double-entry bookkeeping or inventory management. This makes it ideal for those starting out or needing a lightweight accounting solution, but potentially less suitable for complex financial needs as businesses grow. Another key differentiator for Freshbooks is its affordability, with tiered plans starting at an attractive price point. However, user reviews also highlight a potential drawback: as client bases expand, so does the cost, which can become a concern for some users. Additionally, while basic reporting and analytics are included, users seeking in-depth data analysis may find Freshbooks' capabilities limited compared to more robust competitors. Overall, user reviews paint a picture of Freshbooks as a user-friendly and affordable accounting solution for solopreneurs and small businesses seeking to simplify their financial management. Its strengths lie in ease of use, automation, and mobile access, while its limitations emerge in advanced features and scalability for larger businesses. Ultimately, the decision to choose Freshbooks hinges on individual needs and priorities, with users emphasizing the importance of weighing its strengths against its limitations to ensure a perfect fit.
Netsuite Accounting is a thorough accounting ERP that superintends all bookkeeping tasks. Users are most fond of its performance with automatic updates, potent workflows and precise data collection as well as its string of features-including, tax management, general ledger, accounts payable and receivable, CRM, multicurrency and more-to boost productivity. It's also adjustable, so users may tailor it to meet their company needs. Although some users were disappointed with the system's sluggishness, occasional crashes and lack of budget estimating, fixed assets and support for .xlsx and .xls files, the majority find it an adequate bookkeeping software.
Wave Accounting users appreciate its simplicity and affordability, making it a popular choice for freelancers and solopreneurs. The free plan covers essential features like invoicing, expense tracking, and basic reporting, catering to those with straightforward accounting needs. Users praise its intuitive interface and mobile app for on-the-go tracking, highlighting its convenience compared to clunky desktop software. However, Wave's limitations become apparent as businesses grow. Users cite frustrating reconciliation issues, limited reporting options, and the lack of advanced features like inventory management or payroll integrations. Compared to competitors like Quickbooks or Xero, Wave feels less capable of handling complex accounting workflows. While its automatic bank imports save time, the absence of phone support can be a dealbreaker for some users who need immediate help troubleshooting issues. Ultimately, Wave shines for its ease of use and zero-cost entry point, but its lack of scalability and robust features might necessitate switching to more powerful alternatives as businesses evolve. Choosing Wave comes down to prioritizing convenience and affordability over comprehensive functionality and expert support.
Users highly rate Bill.com's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to easily track invoices, automate payments, and reconcile bank statements. Compared to other accounting software, Bill.com stands out for its seamless integration with popular business applications and its robust reporting capabilities. These strengths make it a valuable tool for businesses looking to streamline their financial operations and improve efficiency. While Bill.com excels in many areas, users have also noted some limitations. Some users find the software's pricing structure to be higher than competitors, and the lack of advanced inventory management features may be a drawback for businesses with complex inventory needs. Additionally, the software's reliance on an internet connection can be a concern for businesses that require offline access. Overall, Bill.com is an excellent choice for businesses seeking a user-friendly and efficient accounting solution. Its strengths in automation, integration, and reporting make it a valuable tool for streamlining financial operations. However, businesses with advanced inventory management needs or those requiring offline access may need to consider alternative options.
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