Sisense vs ThoughtSpot

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Our analysts compared Sisense vs ThoughtSpot based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

ThoughtSpot Software Tool

Product Basics

Sisense is an end-to-end data analytics platform that makes data discovery and analytics accessible to customers and employees alike via an embeddable, scalable architecture. With a back-end powered by in-chip technology, it allows analysts to blend large datasets from a variety of sources into a single cohesive database for the entire company. On the front-end, users of all technical skill levels can craft visualizations, reports and dashboards to explore and share insights that drive businesses forward. Its AI-driven, cloud-native analytics offering, Fusion, embeds into business workspaces and empowers teams to view key metrics and data insights where they work.

Designed for companies of all sizes, it can be deployed on-premises, as a private cloud-hosted SaaS, as a fully managed SaaS or via a hybrid strategy. It is available via annual subscription pricing and offered in three packages: its main offering BI & Analytics Teams, its embedded analytics component Product Teams and code-driven cloud analytics through Cloud Data Teams.
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ThoughtSpot is a cloud-based business intelligence and analytics platform that empowers users of all skill levels to explore and analyze data through a search-driven interface. It leverages artificial intelligence and natural language processing to simplify data analysis, making it accessible to a wider audience. ThoughtSpot is particularly well-suited for organizations seeking to democratize data access and promote data-driven decision-making across various departments. Key benefits include ease of use, accessibility from any device, and the ability to connect to diverse data sources for real-time insights. Popular features encompass interactive dashboards, AI-powered insights, and natural language search capabilities.

In comparison to similar business intelligence tools, ThoughtSpot stands out for its user-friendly interface and emphasis on search-driven analytics. While some users find its pricing to be on the higher end of the spectrum, many appreciate the platform's ease of use and the value it delivers in terms of improved decision-making and operational efficiency. ThoughtSpot's pricing structure typically involves annual subscriptions based on the number of users and data volume.

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Product Insights

  • Brings Intelligence to Every User: Empower every user with data literacy via access to an intuitive data workflow. Leverage self-service BI to connect, mash up, blend and analyze data in a user-friendly, visual framework that is easy to manipulate. 
  • Optimizes Data Prep: Eliminate barriers between analysts and the data they need to reach answers through single-stack technology. Reduce the time needed for data prep and clean data within the interface without changing any of the original data in its source. Perform error-free analysis with better quality assurance. Incorporate everything from a database to ETL to analysis to visualizations within a single architecture in an end-to-end BI system.
  • Delivers Analysis Quickly: Through its proprietary AI-powered in-chip technology, perform thousands of queries on massive amounts of data and return results at faster speeds with in-memory processing, allowing for more efficient decision making.
  • Keeps Data Secure: Leverage advanced machine learning, detect anomalies in the data and send alerts instantly. Set role-based access restrictions, safeguard sensitive data from users who shouldn’t have access to it, and maintain greater oversight and transparency. Offer scalable data security protocols at the process level, system level, object level and data level to ensure tight security. Incorporate built-in recovery and audit strategies to prevent data loss as well as protect the organization’s audit trails.
  • Uncovers Actionable Insights: Make predictions and business decisions based on facts by analyzing data trends and identifying patterns. Improve business practices, reduce oversight errors, boost ROI and streamline general business efficiency. Utilize smart suggestions to best-match visualizations, uncover patterns and highlight trends in data. Build narratives that facilitate deeper interaction with data, and keep a digital assistant analyst at the ready.
  • Promotes Collaboration: Collaborate with others to share reports and insights on KPIs and goals, while ensuring data security compliance by keeping users on a secure network.
  • Offers Customization: Customize the platform to meet users’ needs via an open API framework. Only pay for features they’ll use and get exactly what they want out of a BI tool.
  • Scalable: Agilely adapt to users’ needs. Minimize costs via reasonable pricing and grow with business. Scale to tens of thousands of users and terabytes of data, while powering complex analysis with in-chip machine learning technology.
  • Provides Insights On-the-Go: Stay connected to data that fuels business decisions even while on the move. Access dashboards on any device and elect to receive notifications and real-time updates.
  • Try Before You Buy: Test it hands-on through a 14-day free trial. 
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  • Ease of Use: Make self-service analytics available to all via search-engine style natural language querying, intuitive and descriptive dashboards and visualization recommendations. Access data anywhere and everywhere through mobile support.
  • Data Security: Keep data safe from hacking and accidental leakage by restricting access via granular user privileges. Make onboarding easy by integrating with other single sign-on solutions and offering native support for company directories.
  • System Monitoring: Offer total visibility into the health of the system, including real-time and triggered alerts via pre-built administrative dashboards. Stay in the loop at all times by setting alerts on mobile devices or via email.
  • Collaboration: Easily share graphics, communicate about trends and discuss data models within the organization or with clients in real time via the one-click sharing feature.
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  • In-Chip Analytics: Free up processing power for other tasks, improve the speed of processing and reduce downtime caused by overworked RAM or disks. Combine a columnar database with smart algorithms in an in-chip cache. Choose between either disk or RAM, rather than solely disk or RAM, as an alternative to in-memory processing.
  • Data Connectivity: Draw from many different data sources and formats with hundreds of built-in connectors with cloud applications such as Zendesk and Salesforce. Drag and drop to import from databases and spreadsheets. Pull directly from CRMs or embed the BI interface into the CRM, providing versatility in workflow options.
  • Data Blending: Blend huge datasets from a range of sources instantly into one centralized location, and receive a holistic view of all data. Investigate further through slicing, dicing and exploration of data via a simple, accessible interface.
  • Data Visualizations: Organize user data into easy-to-understand visualizations like bar charts, scattergrams, pie charts, line graphs, interactive maps, etc. Access a rich library of prebuilt graphics and widgets or open source designs, and easily manipulate them from within an intuitive UI. 
  • Interactive Dashboards: Drag-and-drop to build interactive dashboards that encourage deeper data exploration. Help users to build widgets and filters, and leverage AI-assisted exploration and automatic analysis to provide further insight. 
  • Real-Time Insights: Set up and maintain live connections to data and monitor dashboards in real time. Establish push notification alerts to receive automatic updates when changes to KPIs occur. 
  • Single-Stack System: Perform a range of data preparation tasks, such as exploration, analysis, visualization and collaboration, without needing to switch to other platforms.
  • Publish and Share: Enable everyone in an organization to access and filter information with web-based dashboards. Publish a dashboard with one click and open it to the entire company for easy access without needing to download files.
  • Augmented Intelligence: Leverage Sisense Pulse, powered by machine learning algorithms, to continually monitor KPIs and receive proactive alerts when anomalies and variations are detected. Automate previously manual tasks and data-driven workflows, personalize the BI experience with a tailored command center and deliver a dynamically updated feed that keeps users up to date.
  • Embedded Analytics: Turn data into data products that deliver BI to clients with a white label solution in Product Teams.
  • R Integration: Perform predictive analysis and access better BI reporting and decision-making through R programming language.
  • Add-Ons: Extend the functionality of the platform by downloading and equipping any number of free and premium native and third party extensions from the marketplace.
  • Natural Language Processing: Empower users of all data literacy levels to derive the full value of their insights through natural language generation with Sisense Narratives. Simplify into everyday language the complexities of data analysis for accessibility and easier understanding through AI-generated text-based insights.
  • Mobile BI: Access BI on-the-go directly from iOS and Android phones with a native app that renders mobile-optimized responsive dashboards with touchscreen integration. Alternatively, access the platform through a browser from any laptop, tablet or smartphone, no downloads or installation required.
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  • Data Connectors: Draw data from a range of data sources via native connectors or by leveraging an existing ETL solution. Load large datasets at speeds of up to 1 terabyte per hour.
  • Embeddability: Deploy as a stand-alone platform or embed into other business software applications, such as CRMs or ERPs. Draw data and interact with it without switching interfaces to a separate login page.
  • Distributed Cluster Manager: Optimize workload distribution and scale it as the organization grows. Retain data and system usability at all times with built-in replication features, data redundancy assurances, as well as automated backups and node failovers.
  • Visualization Suggestions: Offers suggestions for best-fit visualizations based on data characteristics. Create intuitive graphics that help communicate patterns and draw insights.
  • Automatic Search Index: Indexes search history and data, then caches it for easier search performance. Provides search suggestions based on each character typed into the search feature.
  • In-Memory Engine: Performs all calculations in-engine. Assure query performance with built-in search result caches and retrieve results across various sources and records almost instantaneously. Organize data for efficient data exploration and retrieval.
  • Search Inspector: Explains how search terms are transformed into queries. Gain more transparency into the data exploration process.
  • Real-Time Calculations: Reduce the wait for insights; calculate answers in real time. Automatically joins, aggregates, filters and groups data into analytical results.
  • Drill-Down: Get a micro or macro view of data on an ad-hoc basis by drilling up or down across a data model without predefined drill paths.
  • Reusable Templates: Offers pre-built templates for data worksheets. Create and save a data model once, then recreate it for recurring reporting needs.
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Product Ranking

#11

among all
Business Intelligence Tools

#17

among all
Business Intelligence Tools

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Analyst Rating Summary

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100
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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ThoughtSpot
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Advanced Analytics Augmented Analytics Data Management Data Pre-processing Data Transformation Data Visualization Embedded Analytics Capabilities Geospatial Visualizations And Analysis Mobile Capabilities Platform Capabilities Reporting 82 49 100 100 97 87 93 68 47 83 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1979 reviews
Great User Sentiment 492 reviews
88%
of users recommend this product

Sisense has a 'great' User Satisfaction Rating of 88% when considering 1979 user reviews from 5 recognized software review sites.

89%
of users recommend this product

ThoughtSpot has a 'great' User Satisfaction Rating of 89% when considering 492 user reviews from 6 recognized software review sites.

5.0 (22)
4.2 (14)
4.3 (720)
4.3 (145)
n/a
4.0 (2)
4.5 (357)
4.0 (2)
4.4 (765)
4.6 (162)
4.4 (115)
4.4 (167)

Awards

SelectHub research analysts have evaluated Sisense and concluded it earns best-in-class honors for Data Pre-processing.

Data Pre-processing Award

we're gathering data

Synopsis of User Ratings and Reviews

Customer Service and Support : More than 92% of users mentioning customer support said that responses to their queries were prompt and informative, and that there’s good access to online user communities.
Data Integration: Approximately 92% of users who mention data source integrations express satisfaction with its ability to import, blend and streamline data from multiple sources into a cohesive database.
Data Visualization: Citing stunning dashboards with a range of visually powerful visual tools like widgets, graphs and scattergrams, 85% of users who mention data visualization say it’s a strong feature of Sisense.
Ease of Use: More than 93% of users mentioning the platform’s ease of use praise it as user-friendly, citing self-service BI features such as interactive dashboards and data visualizations.
Cost: Among users who comment on its pricing, more than 85% said that Sisense offers great value for its cost, with some reviews coming from long-time customers.
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Data Analysis: Citing the power of AI-driven natural language searches, approximately 86% of users say that this platform enables efficient self-service data visualization and analysis for better insights into business data.
Data Integration: Around 77% of users who review data source connectivity say that the solution integrates well with databases and data warehouses, both on-premise and cloud-based.
Functionality: Approximately 80% of users say that they are satisfied with the platform’s capabilities for fast and accurate self-service data analysis to display actionable insights.
Ease of Use: Approximately 94% of users reviewing its ease of use say that this solution is user-friendly and intuitive.
Speed and Performance: Citing speed and efficiency in handling large amounts of data, 96% of users say that they are satisfied with the tool’s performance.
Service and Support: Around 87% of users who mention customer support say that they are responsive and knowledgeable, and that the vendor is receptive to user feedback on new features and improvements.
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Data Preparation and Modeling: About 50% of users who mentioned data modeling say that it is not as intuitive for non-technical staff, requiring strong IT support.
Training: More than 60% of users who write about learning how to use the platform say that with frequent new releases, a lack of sufficient documentation, coupled with the difficulty of using a programming language make this a tricky tool to master.
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Data Visualization: Around 61% of users reviewing this feature say that customization options for features such as fonts, layouts, colors and graphs are limited.
Training: Around 50% of users who mention training say that additional learning tools and best practices documentation would help in driving user onboarding and retention.
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Users appreciate how Sisense creates large datasets from constantly evolving data sources to be seamlessly streamlined into actionable data, and presented easily in the form of graphs, bar and pie charts, scattergrams, line graphs, interactive maps and many more visualization types. Regarding customer support, users praise their prompt and informative responses - from implementation to handling subsequent queries — as high quality customer service that comes neatly packaged with pricing plans. Users mention that the implementation of this solution, though easy for basic setup, can be quite demanding in terms of scripting and configuration setup, especially for advanced analytics. Non-technical users might find it challenging to set up the data objects - ElastiCubes - without strong IT support. On the front-end, dashboard customization and formatting of visualizations can be tricky as these require basic knowledge of CSS, Javascript and development. Though a large number of users find this solution to be cost-effective, smaller businesses and startups that only need a limited number of licenses might find it expensive. Overall, Sisense is a strong BI solution with strong data capabilities, and its drill-down functionality empowers users to glean insightful and actionable analytics that drive business strategy by aiding in decision-making processes. To maximize its potential, businesses may require strong IT support for implementation and formatting of visualizations. It is certainly worth considering for enterprise BI needs, if the price is right!

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ThoughtSpot is a powerful and reliable solution with the capability to deep-dive into data with an impressive level of granularity to perform business data analysis. With its AI-powered offering, SpotIQ, this platform enables easy data querying with intuitive drop-downs and suggestions to retrieve relevant business data for analysis and presentation. In addition, users can save and share their queries with other users with one simple click. In-memory data caching makes for faster data retrieval and creation of data visualizations on the fly, though some users feel that the platform should have more formatting options for better dashboard customization. With the capability to transform massive amounts of data sets into real-time analytics in seconds, this platform has a user-friendly interface that affords even non-technical users the autonomy to use data to discover anomalies and trends with minimal effort. Astutely recognizing the latency inherent in moving data between data sources and analytics platforms, the solution now offers direct querying into the in-cloud data warehouse Snowflake via its offering - Embrace. Users praise the pricing model of this tool since the cost incurred depends on the storage space consumed, not the number of users. The solution does have its limitations, though. Quite a few users say that implementing natural language processing (NLP) requires a lot of pre-work and that AI-powered searches can slow systems down. Data models have to be specifically tailored to the platform, which makes them inflexible for reuse. Though the tool is supported by all major browsers, users can face UI or performance issues with using it on Internet Explorer. As uploading Excel files is still the best way to push data into the platform, data import can be time consuming. Users feel that updated technical documentation and reporting tool tips for the dashboard UI could help shorten the learning curve. Deployment can be challenging for small businesses without IT support. Some users who reviewed it based on cost feel that this tool can be expensive for mid-level businesses. To summarize, businesses can leverage ThoughtSpot’s excellent AI-powered capabilities to share dynamic, real-time data analyses with employees and clients to drive effective decision-making within their organizations.

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