Bizagi vs ProcessMaker

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Our analysts compared Bizagi vs ProcessMaker based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

ProcessMaker Software Tool

Product Basics

Bizagi is a low code automation platform that empowers collaboration between people, programs, robots and information with its intelligent process automation. It comes with a pre-built automation tool that manages processes like onboarding, leave requests, accounts payable and recruitment. It’s formed of three complementary products — Modeler, Studio and Engine. Modelere creates, documents and stimulates processes using notation standards. Studio enables organizations to build and automate processes and workflow. Engine executes processes. Asa cloud-based system, models are accessible from anywhere, anytime.
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Processmaker is a low-code BPM software and an open-source workflow management that boosts the flow of information. Users can build, automate and deploy business processes of different scales. It doesn’t require the designer to have extensive programming experience to generate language forms and subforms. Users from businesses across the industry, be it IT or HR, can design and run workflow without any coding knowledge. An automated drag-and-drop interface creates the workflow. With offline accessibility, users fill out forms and synchronize the program when they are back online. Use a REST API to extend integrations and interactions with third-party apps. It’s available for both iOS and Android users.
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$1,990/User, Annually
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Tailored to your specific needs
$1,495 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Increased Efficiency:  Identify and resolve bottlenecks by gaining a better understanding of the business processes. Boost operational efficiency by determining which tasks would most benefit from automation. 
  • Better Compliance: Identify non-compliance and prevent the possibility of fines with predetermined business process rules. Ensure that the payments are made on time and within the standard regulation deadlines. 
  • Enhanced Collaboration: Ensure there is effective collaboration between the business and IT. Provide access to employees of the information and deploy applications at a faster rate. 
  • Minimized Risk: Minimize the possibility of error and gain visibility and control over processes with the standardization. With role-based access features, take control of who views and edits the information and prevent security issues. 
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  • Improved Efficiency: Automate repetitive tasks to reduce manual workload and speed up processes.
  • Enhanced Collaboration: Facilitate better communication and coordination among team members through shared workflows.
  • Cost Reduction: Lower operational costs by minimizing errors and reducing the need for manual intervention.
  • Compliance Assurance: Ensure adherence to regulatory requirements by embedding compliance checks within workflows.
  • Scalability: Easily scale processes to accommodate business growth without significant additional investment.
  • Data-Driven Decisions: Leverage real-time analytics and reporting to make informed business decisions.
  • Customization: Tailor workflows to meet specific business needs, ensuring that the software aligns with unique operational requirements.
  • Resource Optimization: Allocate resources more effectively by identifying bottlenecks and optimizing task distribution.
  • Customer Satisfaction: Improve service delivery and response times, leading to higher customer satisfaction.
  • Transparency: Gain visibility into process performance and progress, enabling better oversight and management.
  • Risk Mitigation: Identify and address potential risks early through continuous monitoring and process audits.
  • Employee Empowerment: Empower employees with clear, structured workflows, reducing ambiguity and increasing job satisfaction.
  • Agility: Quickly adapt to market changes and new business requirements by modifying workflows with ease.
  • Standardization: Ensure consistency in process execution across the organization by standardizing workflows.
  • Integration Capabilities: Seamlessly integrate with existing systems and tools to create a cohesive IT ecosystem.
  • Time Savings: Reduce process cycle times, allowing employees to focus on higher-value tasks.
  • Quality Improvement: Enhance the quality of outputs by minimizing human errors and ensuring process adherence.
  • Employee Training: Simplify onboarding and training by providing clear, documented workflows for new employees.
  • Flexibility: Support a variety of business processes, from simple tasks to complex, multi-step workflows.
  • Competitive Advantage: Gain a competitive edge by optimizing business processes and improving overall efficiency.
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  • Low Code Development: Automate and process applications from any web browser using Live Processes or any device. Automatically publish the process to the required departments with one-click deployment. Manage multiple activities directly from Work Portal with the plans feature. Connect with enterprise systems using ready-to-use connectors. Develop applications without coding specialists or an IT team at a faster rate and significantly lower costs. 
  • Intelligent Process Automation: Ensure efficiency by processing significant amounts of data in a shorter time frame, reducing overall operational costs. With staff spending less time on tedious work, they can concentrate on core business objectives, and the tasks that matter and affect the bottom line. Make sure that data processing and storage maintenance comply with the regulatory standards. 
  • Digital Process Automation: Provide personalized customer experience by accessing data that gives context to the customers. Collaborate business and IT teams effectively on a single platform. Prevent risks and ensure that privacy is protected with enhanced connectivity. 
  • Robotic Process Automation: Eliminate the possibility of human error by instructing native bots to complete the tasks. Orchestrate information to the bots by providing logic to the unstructured data. Determine new areas which could benefit from bots by mapping. 
  • SAP Integration: Request advanced business application programming function by integrating with SAP. Access the SAP system through HTTPS or HTTP using standardized communication protocols. Manage all accounts, managed services and functions from a centralized repository. Keep track of the status and manage SAP through Cockpit. Customize the actions in the project without affecting the SAP system. 
  • Process Automation: Boost efficiency by minimizing manual effort and reducing operational costs with dynamic automation. Enable faster deployment by making processes the common language and meet the businesses’ requirements. Maintain a competitive edge by promptly responding to changes in the market. Check on the business performance with real-time and historical reports. Become cloud-native and enhance scalability depending on the business needs. Gain a centralized view of the data by integrating different business systems.  
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  • Process Modeler: Design robust business processes in days with the drag-and-drop feature with ease and ensure compliance. 
  • Form Builder: Capture data or provide information from other systems by designing forms and display screens. Make decision-making simpler with easy-to-use forms. 
  • Action By Email: Approve or reject requests directly from email or Slack. Review work offline and let the data automatically sync once it’s back online. 
  • Dashboard: Check the processes and ensure Service Level Agreements and business objectives are met with clearly defined charts and reports. Create and share charts with users and groups to ensure everyone has the required information. 
  • Process Validation Engine: Simplify automation and quickly validate process designs with visual process error validation and syntax checking. 
  • Scripting Engine: Give developers the freedom to create code in the preferred language like Java, Javascript, C#, PHP and Lua. Execute these scripts in the process or as a form. 
  • Business Activity Monitoring: Notify key stakeholders in real-time without depending on the charts or reports by setting up Service Level Agreements. Keep track of business activities. 
  • Data Management: Manage and maintain data with the right combination of workflow, rules and data management, ensuring there is no possibility of data duplication and managing data integrity. Validate addresses by using connectors that verify the contact address and standardized data fields. Ensure that the data conforms with the strategy determined by the management with business rules engines that manipulate the data. Orchestrate layers and create connectors with REST connectors. Link data between the system graphically with an in-built mapping too. 
  • Embedded Workflow: Gain a competitive edge and increase the value and function by bundling BPM Suite with the application. Meet the workflow demands. 
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Product Ranking

#6

among all
Business Process Automation Software

#10

among all
Business Process Automation Software

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Analyst Rating Summary

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AI Capabilities
Business Process Automation
Collaboration
Integrations
Platform Capabilities
AI Capabilities
Workflow Design and Management
Platform Capabilities
Business Process Automation
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 100 100 100 100 100 98 88 99 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 240 reviews
Great User Sentiment 175 reviews
88%
of users recommend this product

Bizagi has a 'great' User Satisfaction Rating of 88% when considering 240 user reviews from 2 recognized software review sites.

89%
of users recommend this product

ProcessMaker has a 'great' User Satisfaction Rating of 89% when considering 175 user reviews from 1 recognized software review sites.

4.41 (120)
4.46 (175)
4.4 (120)
n/a

Awards

SelectHub research analysts have evaluated Bizagi and concluded it deserves the award for the Best Overall Business Process Automation Software available today.

Analysts' Pick Award

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Synopsis of User Ratings and Reviews

Process Modeling Simplicity: Bizagi's intuitive drag-and-drop interface simplifies process modeling, allowing users to quickly create and modify workflows without technical expertise.
Robust Collaboration Features: Real-time collaboration capabilities enable multiple stakeholders to work on processes simultaneously, ensuring alignment and reducing bottlenecks.
Comprehensive Reporting and Analytics: Advanced reporting tools provide deep insights into process performance, allowing users to identify bottlenecks, optimize workflows, and make data-driven decisions.
Seamless Integration: Bizagi seamlessly integrates with existing systems and applications, streamlining data exchange and eliminating manual data entry.
Low-Code/No-Code Approach: Bizagi's low-code/no-code platform empowers business users to create and manage processes without relying heavily on IT support.
Mobile-Friendly Interface: Bizagi's mobile app allows users to access and manage processes on the go, ensuring business continuity and remote collaboration.
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Drag-and-Drop Workflow Design: Enables users to visually create and modify workflows without the need for extensive coding, making it user-friendly even for those without a technical background.
Automated Email Notifications: Keeps users informed about task assignments, approvals, and process updates through automated email alerts, ensuring timely responses and actions.
Customizable Web Forms: Allows businesses to create and tailor online forms for various purposes, such as data collection, requests, and approvals, streamlining interactions and data input.
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Limited Customizability: While Bizagi provides pre-built templates, some users find it challenging to tailor processes to their specific requirements, leading to frustrations and potential compatibility issues.
Steep Learning Curve: The complexity of Bizagi's features can create a steep learning curve for new users, especially those unfamiliar with BPM concepts or the software's unique interface.
Performance Issues: Users have reported occasional performance bottlenecks, particularly when dealing with large or complex process models, impacting the overall efficiency of the tool.
Limited Integration Options: While Bizagi offers some integration capabilities, users have expressed concerns about its compatibility with certain third-party systems and applications, limiting the seamless flow of data and automation.
Costly Licensing: Bizagi's pricing model can be perceived as expensive compared to other BPM software tools, potentially deterring organizations with limited budgets or those seeking a cost-effective solution.
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Steep Learning Curve: ProcessMaker can feel overwhelming for new users due to its extensive features and complex interface. This means users may require significant training and time to become proficient in using the platform effectively.
Limited Business Analysis: The software lacks robust business process analysis and simulation capabilities. This makes it difficult for users to analyze and optimize processes before implementation, potentially leading to inefficient workflows.
UI/UX Needs Improvement: While functional, some users find the user interface (UI) and user experience (UX) to be outdated compared to modern applications. This can make navigation and interaction with the platform less intuitive than desired.
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Bizagi is praised for its user-friendly interface, robust modeling capabilities, and seamless integration with various systems. Users highlight its ease of use, enabling business analysts and developers to collaborate effectively. Bizagi's comprehensive feature set, including process mapping, simulation, and automation, empowers organizations to streamline their processes and enhance efficiency. In comparison to competitors like IBM BPM and Oracle BPM, users appreciate Bizagi's affordability and flexibility. Its cloud-based architecture provides scalability and accessibility, while its open-source nature allows for customization. Bizagi's differentiating factor lies in its low-code approach, which simplifies process modeling and reduces development time. This makes it an ideal choice for organizations seeking a cost-effective and agile BPM solution. Bizagi is best suited for organizations seeking to improve operational efficiency, reduce costs, and enhance collaboration. Its intuitive interface and powerful features empower businesses to optimize their processes, making it a valuable tool for organizations of all sizes.

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Is ProcessMaker a process-making machine or does it leave users feeling bogged down? User reviews from the past year reveal a mixed bag. While ProcessMaker is generally praised for its robust features and customization options, some users, especially those new to business process management, find it overly complex and difficult to navigate. This complexity stems from the software's comprehensive nature, offering a vast array of tools and functionalities that can be overwhelming for beginners. One of ProcessMaker's standout strengths is its visual workflow designer, which allows users to map out and automate even the most intricate business processes. Users also appreciate the platform's flexibility in integrating with other systems through its well-documented APIs, enabling seamless data flow between different applications. However, the lack of advanced features like business process simulation, a feature commonly found in competitor products like Kissflow, is a notable drawback for users who require these capabilities. ProcessMaker is best suited for medium to large organizations with dedicated IT resources and a high level of technical expertise. Smaller businesses or those without a dedicated IT team might find the learning curve steep and the software's complexity overwhelming. While ProcessMaker offers a free community edition, its full potential is unlocked in the paid versions, which can be a significant investment for smaller organizations.

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