Categories   >   Acupuncture EHR
Last Reviewed: November 19th, 2024

Best Acupuncture EHR Of 2024

What are Acupuncture EHR?

Acupuncture EHR (Electronic Health Records) Software is a specialized tool designed to streamline health record management for acupuncture practices. It solves problems related to cumbersome paper records, scheduling mishaps, and inefficient billing practices. As a key administrative aid, it boosts efficiency, aids in regulatory compliance, and enhances patient care. The software's central features include electronic record keeping, appointment scheduling, and billing. Emerging features show a trend towards robust analytics, telehealth integrations, and enhanced customizability. Primarily used by acupuncture practitioners, the software efficiently caters to the unique needs of this niche healthcare sector. However, the success of the software lies in extensive staff training and user diligence in maintaining accurate records. In summary, Acupuncture EHR Software provides acupuncture practices a streamlined approach to administration, boosting productivity and patient care, while necessitating thorough training and disciplined usage.

What Are The Key Benefits of Acupuncture EHR?

  • Streamlines health record management
  • Boosts administrative efficiency
  • Enhances patient care
  • Simplifies appointment scheduling
  • Streamlines billing procedures
  • Supports regulatory compliance
  • Enables telehealth services
  • Allows secure data storage
  • Facilitates instant record access
  • Supports data-driven decisions
Read more

Overall

Based on the latest available data collected by SelectHub for 96 solutions, we determined the following solutions are the best Acupuncture EHR overall:

EpicCare
EpicCare
Start Price
$10,000
Annually, Quote-based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked EpicCare

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

Pros & Cons

  • Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
  • Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
  • Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
  • User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
  • Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
  • Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
  • System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.

Key Features

  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.

Pricing

License/Subscription Cost
  • User-based monthly subscription - per user, per month, plus upfront cost or license fee for software ownership
  • Extra fees and costs for additional features and modules
Maintenance Cost
  • Maintenance cost not included in license fee
  • Users must sign an annual maintenance contract
  • 24/7 system monitoring at no additional charge
Installation/Implementation Cost
  • One-time installation fee
  • Epic’s implementation team helps to meet goals in the proper time frame and budget
Customization Cost
  • Cost of customization will vary depending on the functional requirements and modules added
Data Migration Cost/Change Management/Upfront Switching Cost
  • This cost is determined by the amount of ambulatory data consolidated, such as demographics, immunizations, allergies and medications
  • The complexity of data, clinical rules, workflows and more will also dictate the cost of converting data
Recurring/Renewal Costs
  • Cost is included in the recurring monthly subscription fees, based on the number of users, add-on costs and data migration services selected
athenaClinicals
athenaClinicals
Start Price
$10
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked athenaClinicals

AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support.

Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

Pros & Cons

  • Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
  • Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
  • Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
  • Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
  • Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
  • Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
  • Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
  • Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.

Key Features

  • Clinical Efficiency: Users can access clinical information from numerous sources instantly. Secure text messaging is used to help make informed decisions when it comes to treatment. 
  • Patient Portal: Athenahealth’s patient portal tool, athenaCommunicator, lets patients view their health history, schedule appointments, sign forms, pay bills and more. Patients can also receive automated notifications and reminders regarding upcoming appointments, test results and more. 
  • athenahealth Network: With the nation’s most connected healthcare network, athenaClinicals can compare a clinic's health performance with that of other providers, as well as automatically providing clinical recommendations based on patients’ activity on the network. Information is exchanged between over 250,000 points of care, such as urgent care, specialties, labs, pharmacies and more. 
  • Intelligent Workflows: AthenaClinicals EHR learns from the network the more a client uses the program and simultaneously provides relevant patient information during the point of care. 
  • Interoperability: Many EHR solutions are quite limited when it comes to sharing patient information. With athenaClinicals on the other hand, practitioners can exchange important patient data with a number of other care sites and add it into a patient’s chart, making it so that physicians have all the patient information they need. 
  • Integration: AthenaClinicals EHR is integratable with many athenahealth services and solutions to help with every aspect of a health facility’s business. These integratable features include medical billing, care coordination, medical reference apps and more.
Optum
Optum
Start Price
$0
Per Transaction, 0.5% Flat Rate
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Optum

Optum, a prominent player in the healthcare software arena, has attracted a range of user feedback over the past year, offering valuable insights into its strengths, weaknesses, and overall suitability for different user groups. Optum's users frequently highlight its comprehensive suite of features, encompassing mental health management, appointment scheduling, and medication tracking, as a key strength. This all-in-one approach simplifies healthcare management for individuals juggling multiple health concerns or those seeking a centralized platform. However, some users note that the extensive features can lead to a steeper learning curve, potentially posing challenges for individuals less comfortable with technology or those preferring simpler interfaces.

Optum distinguishes itself through its robust mental health support features, including mood tracking, journaling tools, and access to mental health professionals. This focus on mental well-being caters to a growing demand for integrated mental health solutions within healthcare platforms. Users appreciate the convenience and accessibility of these features, particularly in the context of rising mental health awareness. Conversely, some users mention occasional technical glitches or slow loading times as areas for improvement. Optum's emphasis on mental health support, coupled with its comprehensive features, makes it well-suited for individuals seeking a holistic healthcare management platform that prioritizes both physical and mental well-being. It is particularly beneficial for those with complex healthcare needs or those actively engaged in managing their mental health.

Pros & Cons

  • Extensive Network: Optum boasts a large network of mental health professionals, increasing the likelihood of finding a suitable therapist or psychiatrist in terms of location, specialty, and insurance coverage.
  • Care Coordination: Optum facilitates communication and collaboration among healthcare providers, ensuring a holistic approach to mental health care. This can be particularly beneficial for individuals with complex needs or multiple diagnoses.
  • Virtual Care Options: Optum offers telehealth services, providing convenient access to mental health care from the comfort of home. This can be especially helpful for individuals with mobility issues, busy schedules, or those residing in underserved areas.
  • Limited In-Network Options: Finding mental health professionals within Optum's network can be challenging, especially for specialized care or in underserved areas. This limitation can force individuals to choose between paying out-of-pocket for preferred providers or settling for less suitable options within the network.
  • Preauthorization Requirements: Optum often requires preauthorization for certain mental health services, such as therapy sessions or medication. This process can be time-consuming and may delay access to necessary care, potentially exacerbating symptoms or hindering progress.
  • Claims and Billing Issues: Navigating the complexities of claims and billing processes with Optum can be frustrating for users. Issues such as denied claims, incorrect billing, or difficulty reaching customer service can create additional stress and financial burdens for individuals seeking mental health support.

Key Features

  • Pharmacy Care Services: OptumRx helps physicians improve their prescribing and helps patients receive the most effective medication at the best possible cost. Physicians can also precheck and authorize medications in real time. 
  • Healthcare Delivery: Provide quality primary care, specialty care and post-acute care by focusing more on treating the patients while also optimizing efficiency and lowering costs. 
  • Data and Health Analytics: Automate recognition of high-cost and high-risk patients with data-driven assistance at the point of care. Acquire patients by linking consumer and clinical data and access insights based on patient results. 
  • Population Health: Improve health outcomes and lower costs by using insights from data and analytics. A connected network of over 800 Centers of Excellence enables treatment with greater knowledge from the get-go. 
  • Advisory Services: Insights help healthcare providers against their biggest challenges so they can and empower the health system, increase revenue, engage customers and improve the quality of care.nbsp;
  • Individual and Family Solutions: Individuals can save money while having a greater part in their overall health with different solutions for healthcare, prescriptions and spending. 
  • Claims Administration: Promotes payment integrity with features to edit inaccurate claims, appropriately price bills, assess bill details, recover overpayments and prevent inaccurate billing. 
  • Optum Bank: Makes paying for treatment easier and more efficient with innovative payments solutions, leading to reduced costs without compromising on healthcare quality. Includes: 
    •  Health accounts for employees. 
    •  Hassle-free payment solutions for better healthcare. 
    •  Health account education with courses to educate employees to become better healthcare consumers. 
  • Optum360: Examine opportunities across the revenue cycle to increase margins and prepare for value-based reimbursement. Offers: 
    •  A patient financial experience that places them in the center of the revenue cycle. 
    •  A/R recovery and denial management to improve payment recovery. 
    •  Claims integrity and processing for quick and efficient claims and reimbursement. 
    •  Document and coding to help staff drive financial results proactively. 
  • Risk and Quality Solutions: Driven from the largest Medicare Advantage database in the industry. 
    • Retrospective Solutions: Improves accuracy and completeness with industry analytics. 
    • Prospective Solutions: Standardizes processes on behalf of multiple payers for better patient treatment. 
    • Improving Outcomes: Drives outcomes while reducing costs with people, technology and clinical insights. 

    Limitations

    User feedback at the time of this review indicates that some of the product limitations include:

    •  Not cost-effective for the features offered. 
    •  Runs slower for larger practices. 
    •  Lack of helpful customer support. 

    Suite Support

    mail_outlineEmail: [email protected].
    phonePhone: A list of phone numbers for support are available on the website.
    schoolTraining: Optum offers a training curriculum to help users get the most out of the software.
    local_offerTickets: Sign in to Optum online to submit help requests.
simplepractice
simplepractice
Start Price
$29
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked simplepractice

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Pros & Cons

  • Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
  • User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
  • Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
  • Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
  • Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
  • Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
  • Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
  • Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
  • Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Key Features

  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
eClinicalWorks
eClinicalWorks
Start Price
$300
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eClinicalWorks

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Pros & Cons

  • Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
  • Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
  • User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
  • Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
  • Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
  • System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
  • Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.

Key Features

  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 

Pricing

License/Subscription Cost
  • On-premise:
    • License fee includes a one-time fee per user plus additional implementation fees
    • Fees for supplemental monthly support and maintenance cost is calculated per user
  • Cloud-based:
    • Recurring subscription fee based on a per user, per month basis, including a hosting and implementation fee
Maintenance Cost
  • On-premise: Additional fee applies for maintenance
  • Cloud-based: Maintenance cost is included in the service fees upon purchase
Installation/Implementation Cost
  • On-premise:
    • Additional implementation fees charged for over 9 users
    • Travel and airfare costs are billed separately
  • Cloud-based:
    • No star-up or initial implementation costs
    • Additional implementation fees are charged for over 9 users
Customization Cost
  • Varies depending on user's functional requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Free data conversion from existing EHR to eClinicalWorks
  • No upfront or switching cost when changing EHRs
Recurring/Renewal Costs
  • On-premise: Cost includes monthly support and maintenance along with hosting fees
  • Cloud-based: Cost equals the monthly subscription fee which includes maintenance, hosting and implementation fees
Cerner
Cerner
Start Price
$25
Per Feature, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Cerner

Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases.

Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity.

Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints.

Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

Pros & Cons

  • Data Security: All users who mention safety and data noted data security as an important advantage.
  • Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
  • User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
  • Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
  • Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
  • Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.

Key Features

  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 

Pricing

License/Subscription Cost
  • User-based monthly subscription — per user, per month with an additional cost to own the software
  • Cost will vary depending on the enterprise plan chosen
Maintenance Cost
  • Maintenance cost is included in the subscription fee
Installation/Implementation Cost
  • Additional fee is required for installation
Customization Cost
  • Cost of customization will vary depending on functional requirements added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost may vary based on the amount of data needed to be consolidated
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee
Practice Fusion
Practice Fusion
Start Price
$149
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Practice Fusion

User reviews from the past year paint a mixed picture. While some users praise its intuitive design and comprehensive features, others express frustration with its customer support and pricing.

Practice Fusion stands out for its user-friendly interface, which makes navigating the system a breeze, especially for those new to electronic health records. Its robust feature set, including charting, e-prescribing, and billing, caters to a wide range of practice needs. However, some users report encountering difficulties with customer support, finding it unresponsive and unhelpful. Additionally, pricing concerns have been raised, with some users finding the system expensive compared to competitors like Athenahealth or Kareo.

Overall, Practice Fusion seems best suited for smaller practices seeking a user-friendly, all-in-one EHR solution. However, practices with more complex needs or those prioritizing responsive customer support might want to explore alternative options.

Pros & Cons

  • Data Safety: All users who mention files and data noted the safety of sensitive medical data as a key benefit.
  • User-Friendly: About 93% of users referencing usability reported that the product is easy to use and navigate.
  • Accessibility: According to 89% of reviews on this aspect, the product is highly accessible due to being web-based.
  • Customer Support: About 95% of reviewers mentioning support indicated that customer service is inefficient and unresponsive.
  • Outdated: Over 85% of users referring to this aspect noted that the product requires updates in terms of tools and features.
  • Speed: Updates, glitches and a crowded interface slow down work, according to 70% of reviews about speed.

Key Features

  • Charting: With efficient charting, speciality-specific templates and automatic favorite lists, physicians can search for diagnosis codes by keywords to track a patient’s health data over time and monitor treatment progress. 
  • Scheduling: Easy scheduling lets patients manage appointments online, including automatic reminders regarding upcoming visits and automated recurring appointments. 
  • E-Prescribing: Order and send prescriptions anywhere, manage medical orders and pharmacy communication electronically, and take care of refill requests for any recurring medications with a two-click prescription refill tool. 
  • Patient Portal: Patients can look at medical information and view lab results at any time. They can also access education materials as well as population health information to better understand their health and treatment. 
  • Billing and Payment: Patients can receive billing statements and update payment information, while physicians can create superbills by automatically pulling information from chart notes. It can also verify insurance providers and scrub claims of any errors before submission. 
  • Labs and Imaging: Integrate with hundreds of labs like LabCorp and Quest as well as imaging services like X-ray, CT scan and ultrasound. 
  • Practice Administration: Consolidate tasks and custom reports, as well as refer patients electronically with their complete medical record. Communicate using secure messages that fulfill meaningful use standards or use HIPAA compliant faxes to go paperless. 
Care360 EHR
Care360 EHR
Start Price
$700
Per User, Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Care360 EHR

Care360 EHR has in the past received high marks for its user-friendliness and comprehensive features, once making it a popular choice among healthcare organizations. Users appreciate the intuitive interface and the wide range of functionalities, such as patient record management, billing, and scheduling, which streamline workflows and improve efficiency. The e-prescribing system is a standout feature, lauded for its accuracy and convenience. Additionally, Care360 EHR's compliance with industry standards, including meaningful use stages one and two, ensures that healthcare providers meet regulatory requirements. However, some users have expressed concerns about the cost of the system and occasional slow performance. Despite these drawbacks, the overall sentiment towards Care360 EHR is positive, with users praising its ease of use, robust features, and excellent support from the Quest Diagnostics team.

Care360 EHR is best suited for healthcare organizations seeking a comprehensive and user-friendly EHR system. Its ability to handle a wide range of tasks makes it ideal for organizations of all sizes, from small independent practices to large multi-specialty groups. The system's scalability and flexibility allow it to adapt to the evolving needs of healthcare providers, ensuring that they have the tools they need to deliver high-quality patient care.

Pros & Cons

  • Streamlined Patient Scheduling: Care360 EHR offers tools to efficiently manage appointments, reducing scheduling conflicts and wait times. This includes features like automated reminders and online booking options.
  • Enhanced Clinical Documentation: The platform provides customizable templates and intuitive interfaces for clinical documentation, promoting accuracy and completeness of patient records. This can lead to better continuity of care and informed decision-making.
  • Improved Billing and Claims Management: Care360 EHR facilitates accurate coding and streamlined claims submissions, potentially reducing billing errors and claim denials. This can improve revenue cycle management for healthcare providers.
  • Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Navigation can be cumbersome, and finding specific functions or patient data may require multiple clicks and menu explorations.
  • Customization Limitations: Care360 EHR may have limited options for tailoring the system to individual practice workflows or specialties. Practices with unique needs may find it difficult to configure the system to match their preferred processes, potentially hindering efficiency.
  • Integration Issues: Integrating Care360 EHR with other healthcare systems or software can pose challenges. This can lead to data silos and hinder seamless information exchange between different platforms, potentially impacting care coordination and efficiency.
  • Customer Support Concerns: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance. Prompt and effective technical support is crucial for addressing issues and minimizing disruptions to clinical workflows.

Key Features

  • E-Prescribing: In addition to managing patient eligibility, coverage and copay information, your physicians are able to chart, order and renew prescriptions 24/7 from any location. 
  • Patient Portal: With MyQuest, patients and providers can connect with one another and handle a variety of tasks electronically. Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. Patients, on the other hand, can use the portal for things like tracking their health, viewing lab results, sharing medical information with doctors, etc. 
  • Data Diagnostics: Physicians can access patient-specific analytics in real time during the point of care. Data diagnostics deliver insights to your physicians when and where they need them, while expanding available data sources with a large set of clinical, claims quality and lab data to be used for decision support. 
  • Electronic Prior Authorization (ePA): By integrating directly with the EHR, ePA helps your healthcare professionals to easily obtain automated prior authorizations at the point of care. 
  • Electronic Lab Management: Quest Lab Stewardship helps optimize your lab test decisions by producing better outcomes and lowering costs — redundant, unnecessary, and omitted tests can be avoided. 

Pricing

License/Subscription Cost User-based monthly prescription — per user, per month
Maintenance Cost
  • Cost is included with the subscription fee
  • Customer support services are provided on an urgent basis, with a dedicated phone line and online forms
  • Provides network security, 24/7 technical support, integrated support services and mobile networking
Installation/Implementation Cost
  • Cost is not included with the subscription fee
  • Implementation services are provided via a team of experts
Customization Cost Customization cost will vary depending on the number of users and specific functionalities that are added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is not included with the subscription fee
  • Online and onsite training courses are provided — cost will vary depending on which courses are chosen
Recurring/Renewal Costs Recurring costs are equivalent to the monthly subscription fee based on the number of users, add-on features and any training services
Meditech
Meditech
Start Price
$49
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Meditech

Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

Pros & Cons

  • User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.
  • Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.
  • Customization: All users who talked about customization complained that it can’t be customized to individual needs.
  • Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.
  • Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.
  • Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.

Key Features

  • Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use. 
  • Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students. 
  • Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance. 
  • Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well. 
  • Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth. 
  • Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system. 
  • EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits. 
  • Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours. 
  • Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes: 
    • Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities. 
    • iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal. 

Pricing

License/Subscription Cost
  • On-premise: One-time license fee to own the software
  • Cloud-based: Subscription-based pricing - per user, per month
Maintenance Cost
  • On-premise:
    • Cost is included in the subscription fee
  • Cloud-based:
    • Cost is included with monthly subscription fee
    • No maintenance charges to be paid by the users
Installation/Implementation Cost
  • On-premise: Additional implementation fee
  • Cloud-based: Cost included in the subscription fee
Customization Cost
  • Cost of customization will vary based on the functional requirements or features added based on each facility's unique needs
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both cloud-based and on-premise, cost will vary depending on the type of data and the amount of which is being migrated and validated
Recurring/Renewal Costs
  • On-premise: Fees for additional licenses purchased
  • Cloud-based: Cost is equal to the monthly subscription fee, based on the number of users, customization and training courses taken

COMPARE THE BEST Acupuncture EHR

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Acupuncture EHR, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
EpicCare
$10,000
Annually, Quote-based
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
EpicCare
athenaClinicals
$10
Per Provider, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
athenaClinicals
Optum
$0
Per Transaction, 0.5% Flat Rate
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Optum
simplepractice
$29
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
simplepractice
eClinicalWorks
$300
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eClinicalWorks
Cerner
$25
Per Feature, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Cerner
Practice Fusion
$149
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Practice Fusion
Compulink
$149
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Compulink
Care360 EHR
$700
Per User, Annually
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Care360 EHR
Meditech
$49
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Meditech

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EpicCare

by Epic Systems Corporation
EpicCare
EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records. Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
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athenaClinicals

by athenahealth, Inc.
athenaClinicals
AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
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Optum

by Optum
Optum
Optum is designed to help health organizations manage their clinical and administrative tasks. With features like scheduling, prescribing, billing and more, it streamlines workflows, provides medical information online, enables greater care and increases overall revenue. It allows healthcare professionals to spend more time focusing on and communicating with patients and less time dealing with time-consuming tasks.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
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simplepractice

by Simple Practice
simplepractice
SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place. Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
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Platform
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eClinicalWorks

by eClinical Works
eClinicalWorks
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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Cerner

by Cerner Corporation
Cerner
Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment. It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
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Deployment
Cloud On-Premise
Platform
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Practice Fusion

by Practice Fusion, Inc.
Practice Fusion
Practice Fusion is a comprehensive software solution designed to streamline electronic health records (EHR) management and other essential tasks for healthcare providers. It is particularly well-suited for small to medium-sized medical practices due to its user-friendly interface and robust functionality. The software offers significant benefits, including improved patient care coordination, enhanced data accuracy, and efficient workflow management. Popular features of Practice Fusion include customizable charting, e-prescribing, patient scheduling, and billing integration. Users often appreciate its intuitive design and the ability to access patient information quickly and securely. Compared to similar products, Practice Fusion is frequently praised for its ease of use and affordability, making it an attractive option for practices with limited resources. Pricing for Practice Fusion typically falls within a moderate range, often based on a per-provider, per-month model, which allows for predictable budgeting. This payment structure ensures that practices can scale their usage according to their needs without incurring prohibitive costs.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Compulink

by Compulink
Compulink
Compulink’s healthcare EHR software provides an all-in-one solution designed to help medical practices to deliver enhanced patient care and achieve business success. It helps speed documentation and streamlines practice workflows. It offers practice management, revenue cycle management, patient engagement tools and more. It provides EDI support, credit card processing, eligibility requests, inventory control and more. Available on the cloud or a hosted server, users can access it from anywhere at any time via PC, iPad, tablet and smartphone. It is designed to fit specialized practices such as optometry, ophthalmology, orthopedics and more.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Care360 EHR

by Quest Diagnostics Incorporated
Care360 EHR
Care360 EHR, now known has Quanum EHR, is a comprehensive set of medical EHR software systems made to compete with the best practice tool sets in the industry. As a versatile web-based solution that can support a small, independent doctor’s office or a larger multi-specialty physician practice, this cloud-based software can accommodate many types of improvements in handling digital files and patient care and health data.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Meditech

by Meditech
Meditech
Meditech helps health facilities manage their day-to-day operations to provide effective treatment and better customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management and more. It allows physicians to document and chart patient information electronically, leading to increased efficiency, boosted revenue and improved healthcare quality. It also supports agencies to manage at-home patient tasks, place orders, schedule appointments, bill for services and manage documentation.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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athenahealth

by athenahealth
athenahealth
AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model. Pros Easy navigation Robust features Secure patient data Seamless billing Customizable templates Cons Potentially high cost Learning curve for new users Limited customization Occasional technical glitches Customer support response time
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Nextech

by Nextech Systems
Nextech
Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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healow

by eClinical Works
healow
Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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TherapyNotes

by TherapyNotes
TherapyNotes
TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Medgen

by Comtron
Medgen
Medgen is a secure web-based system aimed at empowering practices of all sizes to optimize clinical, administrative and financial workflows and provide better care. Remotely accessible 24/7, It manages several practice tasks such as patient intake, charge capture and revenue collection to let providers focus primarily on patient care. It generates several kinds of reports to improve practice productivity. It manages the entire patient cycle and improves the patient experience with increased communication and involvement.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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CareLogic

by Qualifacts
CareLogic
CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Fusion Web Clinic

by Fusion Web Clinic
Fusion Web Clinic
Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal. HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Platform
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EHR 24/7

by OfficeAlly
EHR 24/7
EHR 24/7 by OfficeAlly is a cloud-based ONC-ACB certified solution for medical practices of all specialties to maintain paperless patient records and improve patient care. Intuitive, fast and easy to customize, it’s remotely accessible by both patients and providers throughout the day. Its clinical records module ensures compliance with all major government regulations with patient data security, interoperability and confidentiality. It provides clinical visualizations, e-prescribing, a lab interface and SOAP note templates to streamline patient encounters, progress and care delivery. Accommodate patient access with its data sharing protocols. The vendor also provides billing, scheduling, telehealth and patient engagement modules to enhance its offerings.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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TouchWorks

by Allscripts
TouchWorks
TouchWorks EHR is used by large ambulatory and multispecialty health organizations to streamline administrative tasks, manage workflows and more. This EHR software allows physicians to access and share medical knowledge on the go by bringing all data sources together.Health facilities can leverage it to effectively coordinate and deliver primary and specialized care. Key features include patient history, a patient portal and a configurable desktop. It also offers mobile accessibility.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Epitomax

by PsyTech Solutions
Epitomax
Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Deployment
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Buyer's Guide

Acupuncture EHR Software Is All About Automating Organizational Tasks

By Kashish Arora, Technical Content Writer at SelectHub

Acupuncture EHR Software BG Intro

Long gone are the days when hospitals and clinics would stay crammed with patient files. Overrun with heaps of paper, staff have to riffle through patient records to find the right information. Acupuncture software helps you make a seamless switch from paper to electronic records.

These systems, often features of broader electronic health records (EHR), can help you reduce attendance hassles, protect sensitive patient information and navigate documents swiftly.

In this guide, we’ll cover what you need to know to find the right system.

Executive Summary

  • Acupuncture EHR software saves practice time by integrating scattered data and aggregating patient records for speedy navigation in a unified space.
  • Key features include appointment scheduling, medical billing, documentation, e-prescribing and more.
  • Determine your company requirements and list down crucial software questions before contacting vendors.
What This Guide Covers:

What Is Acupuncture Software?

Acupuncture EHR software is a cloud-based digital platform that boosts patient care and improves administrative management through electronic record-keeping, efficient database charting and improved formulary management.

Primary Benefits

Acupuncture software can improve your organization’s service quality by optimizing cognitive workflows using a variety of automation tools. Mentioned below are some top benefits these systems provide:

Primary Benefits of Acupuncture EHR Software

Digitize Patient Records

Storing large document piles incurs costs and occupies valuable space. With digital records, you can elevate organizational performance by promoting staff coordination and integrated communication.

Implementing electronic documentation methods helps organizations achieve optimal security for patient databases and treatment notes. Additionally, it facilitates seamless treatment and medication discussions among acupuncture professionals, multi-specialists and pharmacists through patient file charting.

Enhance Growth Strategies

Determining your company’s stock mix can aid in bringing about a strategic supply chain. These applications help staff automate inventory management to ensure authorized parties have up-to-date sales and stock level information.

You can also maintain your company’s supply logs by enabling regular order and payment monitoring.

Improve Operational Efficiencies

Resolve your organization’s bottlenecks by simplifying staff tasks and improving time management. Implementing a patient scheduling module aids in minimizing missed patient visits, determining priority appointments with color-coded labels and checking available physician slots in a unified space.

Acupuncture EHR software additionally provides the following tools to improve operational efficiencies:

Increase Patient Participation

Improve patient-physician engagement and client satisfaction by providing patients with access to patient portals.

This tool helps patients save a trip to your clinic by electronically requesting medication prescriptions, viewing real-time lab test results, discussing treatment notes and self-scheduling appointments.

Eliminate Medical Errors

A recent study on medical error reduction and prevention states that medical errors have the capacity to bruise a country’s economy by 20 billion dollars in a year. When it comes to patient care, you need to be extra cautious about their health and paperwork.

E-prescribing facilitates accuracy by reducing spelling and comprehension errors. It also enables pharmacists to identify drug interactions and substitute brands while delivering medication kits to patients.

Acupuncture EHR Software Categories

Key Features & Functionality

Appointment Scheduling

Separate your availability and patient appointments to manage your service hours easily. Monitor and manage multiple patient appointments at a glance.

Block out time by attaching plugins and labels on the calendar. Stay up to date with appointment cancellations and revisits using an auto-populating platform.

Set up weekly alerts and use wait time functionality to fill available slots.
Charting

Use an interoperable architecture to streamline database sharing. Facilitate secure charting of patient files, reports and real-time lab test results for data unity and structured record-keeping across your organization.
Patient Portals

Patients can peruse personal medical reports, view invoicing statements, schedule one-on-one treatment consultations and request refills.
Medical Billing

Reduce inaccuracies and human errors in invoicing statements to streamline bill generation procedures.

Help admin staff examine patient data files on a single window for simplified payment calculation, rejected claims tracking and copay collection.
Inventory Management

Automate inventory responsibilities to improve staff workflows. Centralize basic operations such as stock level managing, sales report generation and growth rate monitoring to boost warehouse efficiencies and reduce cognitive overload.
E-Prescribing

Transfer electronic prescriptions directly to patient pharmacies. Send out refill alerts and update medication information in real time.

Enable clinician-pharmacist communication to facilitate seamless substitute brand, drug interaction and quantity check discussions.
Analytics

Sort medical databases and company records into meaningful data to generate comparative analysis. Analyze patient surveys, health charts, staff reports and financial records using an electronic system.

Gauge staff performance, improve treatment planning and manage everyday finances to boost staff efficiencies and enhance decision-making abilities.
Personalized Dashboard

Identify improvement areas to direct focus to high-priority cases. Monitor task completions, financial growth, patient records via color-coded labels and widgets in a unified space.

Set priorities, delegate staff work and follow up on administrative tasks using templates with digital sticky notes and task alerts.

Software Comparison Strategy

Finding the right software involves understanding your organization’s diverse needs to keep the practice running smoothly. Some applications have specialty-specific architecture, so be sure to analyze its key features and implementation methods to determine and visualize how your staff will use it.

Here are some strategies to help you pick an ideal solution:

Determine Your Needs

Consider your organization’s size, specialty and day-to-day operations to identify your primary goals before making a technological investment.

Project what your organization’s needs will be 10 years from now to determine whether the product’s functionalities will benefit you in the long run. Thinking like a futurist and creating a list of your team’s needs will aid in determining your company-specific requirements.

Shortlist Software Vendors

After determining your needs, study products’ features and functionalities in detail. Examine each vendor’s product to gauge how its implementation will bring about improvements in your organization.

Peruse client reviews to assess the vendors’ support capabilities. Testimonials and comments offer valuable insights into common issues and how the company addresses them.

You may also want to consider checking the desktop and mobile operating system compatibility.

You can additionally check the application’s privacy policies and compliance regulations to outline its data protection methods pertaining to information collection, storage and record-keeping.

Want to simplify the software selection process? Use our Lean Selection methodology to make an easy purchase decision.

Cost & Pricing Considerations

Software pricing is integral to every purchasing decision. Determining your company’s budget and finding out vendors’ pricing strategies can make you feel confident about your final decision.

When venturing into software purchase, begin your process by creating a budget and focussing on functionalities you require within your spending limit. Be clear on the logistics involved in purchasing new software to proceed with minimum controversy.

Mentioned below are some prerequisites to help you close your application purchase agreement without burning a hole in your pocket. These points will help you determine how much cash you need to purchase an appropriate product:

Deployment

Cost of ownership .depends on your decision between on-premise and cloud-based EHR platforms. While on-premise models demand high initial investments, cloud-based on the other hand are subscription-based models with lower upfront investment costs.

Collecting essential information about various deployment methods is crucial to determine the most suitable option for your specific needs.

Additional Costs

Applications with bulk updates can charge extra for upgrading to their latest versions. For this, you must carefully look through the documentation to avoid additional payments for updates that aren't necessary to you. Consider the potential consequences of ignoring regular upgrades to make an informed decision.

Remember to enquire about other additional costs, including implementation, training and support, when evaluating a solution’s overall cost.

The Most Popular Acupuncture EHR Software

As a software buyer, your journey from outlining your company’s requirements to making a purchase will be an arduous one. It can take days to comb through all the product options, including testing functionality suites and communicating with vendors.

However, some guidance on what you need and what your product must have can aid you in making a data-driven and tactically correct decision.

Take a gander at the most popular acupuncture EHR products to learn more:

EpicCare

EpicCare is an ambulatory solution that helps you improve cost savings and managerial efficiencies through a variety of functions, including revenue cycle management, telehealth services, documentation and billing.

It offers portable record-keeping and sharing features in addition to reporting and scheduling to maximize business profitability and enhance patient care.

EpicCare

Store patient information, including treatment notes, prescriptions and test reports, using EpicCare’s flowsheets. Source

athenahealth

athenahealth is a cloud-based solution that streamlines clinical and administrative workflows through intuitive modules, including documentation, scheduling, lab integration and reporting.

It provides telehealth services and patient portals to boost patient-physician communication for high-quality, patient-centric care delivery. With additional aid in minimizing distractions and reducing human errors, its configurable functionalities support patient record sharing and authorization management.

athenahealth

Use athenahealth's e-prescribing functionality to send patient prescriptions directly to their pharmacists. Source

eClinicalWorks

eClinicalWorks is a cloud-based digital platform that improves clinical and admin operations through various electronic tools, including financial management tools, telemedicine software, a patient scheduling module, medical billing functionality and more.

It provides self-service modules to actively engage patients in their treatment journeys, enabling them to stay involved throughout the process

eClinicalWorks

Monitor and update patients’ health statuses and treatment progress using eClinicalWorks’s tracking board. Source

 

 

Questions To Ask

Choosing an ideal application can be daunting if you’ve never made use of it in the past. However, a comprehensive research approach can help you identify your goals and reach an optimal solution.

Peruse the below-mentioned questions to determine what you need to ask yourself before you venture into purchasing a new solution for your business.

  • What features does my business require the most?
  • What key challenges are we facing?
  • How will this application curb those issues?
  • Do I require any advanced features for future expansion?
  • Will I need any special assistance to learn the application?

Acupuncture EHR Key Questions to Ask

Upon having a clear picture of your business requirements, you can move further and speak with a vendor to clarify any doubts about the application’s functionalities, updates, support channels and industry regulations.

Use these questions as a starting point for conversations with vendors:

  • Do you provide trial or demo sessions?
  • How actively does the support team respond?
  • What training material and manuals do you offer?
  • Does the application support advanced functions to keep pace with the rapidly changing technology?
  • Is the software scalable?

Next Steps

In the pursuit of forming an ideal choice for your organization’s requirements, finding an acupuncture software that aids in lifting the cognitive burden off your shoulders is all you need to get going in the right direction.

We hope this guide’s information assists you in finding a solution that enhances your health care practices and aligns with your goal.

Facing challenges in your software buying journey? Use our free comparison report to compare top solutions easily. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Kashish
By Kashish Arora
Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
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Dhanasri
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
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Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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