Categories   >   Appointment Reminder Software
Last Reviewed: November 14th, 2024

Best Appointment Reminder Software Of 2024

What is Appointment Reminder Software?

Appointment Reminder Software is a versatile tool designed to automate the process of reminding clients about their scheduled appointments. This software deftly combats issues like missed appointments, time-consuming manual reminders, and poor customer service experience. Crucial for optimizing client engagement and reducing no-show rates, it brings benefits that include improved efficiency, increased revenue, and enhanced customer satisfaction. Key features typically comprise of automated reminders via calls, texts, or emails, real-time notification feedback, and reminder personalizations. Emerging features trend towards synchronized calendars and AI-powered interactions. Industries like healthcare, salons, legal, and any business heavily reliant on appointments greatly benefit from this platform. Nonetheless, its efficiency depends primarily on accurate contact information and user adaptability to digitized calendars. In essence, Appointment Reminder Software is a valuable asset that enhances appointment management and customer service, conditional on accurate data entries and user adaptability to digital scheduling.

What Are The Key Benefits of Appointment Reminder Software?

  • Reduces missed appointments
  • Improves operational efficiency
  • Boosts customer satisfaction
  • Increases revenue generation
  • Automates reminder process
  • Enables personalized reminders
  • Supports multi-channel communication
  • Provides real-time notifications
  • Enhances staff productivity
  • Integrates with existing systems
Read more

Overall

Based on the latest available data collected by SelectHub for 48 solutions, we determined the following solutions are the best Appointment Reminder Software overall:

simplepractice
simplepractice
Start Price
$29
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked simplepractice

SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

Pros & Cons

  • Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
  • User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
  • Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
  • Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
  • Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
  • Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
  • Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
  • Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
  • Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.

Key Features

  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
Nextech
Nextech
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Nextech

Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base.

Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges.

Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access.

In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions.

Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

Pros & Cons

  • Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
  • Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
  • Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
  • Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
  • Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
  • Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
  • Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.

Key Features

  • Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments. 
  • Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler. 
  • Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere. 
  • Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals. 
  • Patient Portal: Patients are able to make payments as well as view medical history and insurance information. 
  • Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability. 
QGenda
QGenda
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked QGenda

QGenda is a popular choice for healthcare providers looking to streamline their scheduling processes. Users praise its ability to optimize staffing, prevent scheduling errors, and improve communication. The software's integration with various platforms, including EMR systems and payroll, is a major selling point. QGenda's user-friendly interface allows for quick schedule creation and approval of shift changes, saving time and reducing administrative burdens. However, some users have expressed concerns about the platform's pricing, which can be a barrier for smaller practices. Additionally, while QGenda offers 24/7 customer support, some users have reported inconsistent response times and difficulty reaching a dedicated consultant.

QGenda is best suited for larger healthcare organizations with complex scheduling needs. Its robust features and integration capabilities make it ideal for managing multiple providers, locations, and specialties. The software's focus on optimizing staffing and reducing labor expenses is particularly beneficial for organizations with high staff turnover or fluctuating patient volumes. However, smaller practices may find the platform's pricing and complexity to be a deterrent.

Pros & Cons

  • Easy Scheduling: Users appreciate the intuitive interface, making it simple to schedule appointments and manage patient flow. For example, one user mentioned that they were able to quickly set up a new patient appointment within minutes.
  • Streamlined Communication: QGenda facilitates seamless communication between staff and patients, reducing confusion and missed appointments. For instance, one user highlighted the ease of sending appointment reminders to patients, minimizing no-shows.
  • Comprehensive Reporting: The platform provides detailed reports on scheduling trends and performance, allowing clinics to identify areas for improvement. For example, one user mentioned using the reports to analyze appointment wait times and optimize scheduling efficiency.
  • Limited Customization: Some users have found the scheduling interface to be inflexible, making it difficult to tailor the system to their specific needs. For example, they may not be able to easily create custom appointment types or adjust the scheduling grid to fit their workflow.
  • Steep Learning Curve: The software can be complex to learn, requiring significant training time for new users. This can be a challenge for busy practices that need staff to be up and running quickly.
  • Technical Glitches: Some users have reported experiencing occasional technical issues, such as slow loading times or system crashes. These glitches can disrupt workflow and lead to frustration.
  • Limited Reporting Capabilities: The reporting features may not be comprehensive enough for some practices, making it difficult to track key metrics and identify areas for improvement.

Key Features

  • Schedule Automation: The automated scheduler works around your provider's skills and needs to create an optimized schedule. The system is able to take vacations, rotations and clinic-specific information into account when designing the schedule.  
  • Swapping and Requesting: You can input vacations and no-call requests and the scheduler will work around them for you. It will also ensure providers have the correct skill set and FTE requirements for the task they are being assigned to. 
  • On-Call View: You can see the latest list of the on-call staff with information on how to best reach them. The list can be configured to show specific groups, locations, specialties and call types. 
  • Time and Attendance: Employees are able to punch in and out with their smartphone or desktop. Geo-verification ensures staff is clocking in and out at the right location. 
  • Compensation Management: A compensation engine supports healthcare-specific pay rules, and payroll-ready files are moved directly to the payroll processor. The system integrates with more than 20 payroll systems.  
  • Analytics and Reporting: You can create custom reports that show over/underuse of staff, overtime, incorrect staffing assignments and future forecasting needs. 
healow
healow
Start Price
$449
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked healow

Healow offers robust tools to schedule patients easily and review labs and documents. It streamlines patient records along with space to log phone conversations and notes and monitors all patient-related updates. It can easily create patient record templates and previous clinical notes can be copied and forwarded. However, the system offers a clunky and confusing interface that requires many clicks to accomplish tasks. Customer support is sluggish and new features, upgrades and third-party integrations with other modules are difficult to implement.

Pros & Cons

  • Functionality: The system simplifies patient scheduling, reviewing documents and imaging. It displays all provider schedules, offers flexibility to add patients wherever required and can be customized according to needs, as noted by 83% of the users who mentioned the product’s functionality.
  • Notes: Nearly 77% of reviewers who talked about notes said that the system offers the capability to log telephone conversations among employees or make notes under a patient’s account to keep everything organized.
  • Templates: The system creates templates easily and allows copying and sending previous clinical notes, said approximately 75% of the users who talked about templates.
  • UI: The system’s UI is clunky, non-intuitive, confusing and takes many clicks to accomplish a single task, noted nearly 85% of reviewers who talked about UI.
  • Learning Curve: Nearly 78% of the users who mentioned a learning-curve said that the product is difficult to get acquainted with and requires a steep learning curve to get a hang of its full capabilities.
  • Updates, Integrations, Features: Implementing new features, third-party integrations and upgrades is difficult and consumes a lot of time, noted approximately 81% of reviewers who mentioned implementation.
  • Support: Nearly 87% of the users who mentioned support said that the system offers sluggish technical support, with complaints consuming a lot of time to get resolved.

Key Features

  • Automated Reminders: Send automatic reminders for when an appointment is approaching, and view past appointments. 
  • Medicine Management: Provide users an option to log all of their prescriptions and refills. Let prescribers update lists and transfer prescription information to pharmacies. 
  • Mobile Apps: Download several apps for varying needs, from parent-child health tracking to general lifestyle and health management. 
    • Lifestyle and Health Management: Access health records, track health goals and metrics and communicate with healthcare professionals from anywhere. 
    • healow Mom: Give mothers-to-be the tools needed to maintain a healthy pregnancy and prepare for birth. Users can access information on what to expect during pregnancy, track vitals and contractions and prepare birth announcements. 
    • healow Kids: Provide parents with tools for managing childrens’ health. Monitor feeding and growth for infants, access information for toothbrushing and potty training and see when specific immunizations are needed. 
  • Trackers: Track user health metrics and easily transfer that information to healthcare providers. 
  • Interactive Alerts:  Act on alerts and engage with healthcare providers directly from the mobile application. 
  • Manage Multiple Accounts: Grant user’s permissions to manage healthcare records for their children, spouses and aging parents. 
  • Online Booking: Let users take control of schedules by spending less time on the phone. 
  • Patient Notes: Take notes on experiences with healthcare providers and forward them to doctors and clinicians. 
  • Telehealth: Patients and physicians can access telemedicine features using web or mobile applications. 
    • Video Calls: Hold secure, HIPAA-compliant video appointments with patients. Patients can access appointments through web browsers via email or SMS text links without downloading anything or through a mobile app. 
    • On-Demand Visits: Initiate unscheduled visits with patients when needed. Provide on-demand health care without sharing a personal phone number. 
    • Pre-Appointment Documents: Send customized pre-visit questionnaires and paperwork to patients. Receive documentation prior to the date and time of the visit, so appointments are centered on patient needs. 
    • Screening: Use screening tools to check patients for illnesses such as depression or respiratory complications. Review the social determinants of health in relation to individual patient screenings. 
    • Screen Share: Show patients lab results, educational material and other documents during visits. Review materials together as if in person. 
    • Analytics: View and track data relating to telehealth appointments, including quantity, type and duration of calls as well as patient demographics. 
Veradigm
Veradigm
Start Price
$10,000
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Veradigm

Veradigm offers a user-friendly interface that makes it easy to learn, use and manage. E-prescribing makes it easy and efficient to reach the appropriate party while complying with HIPAA and other regulations. Reviewing individual patient charts is easy and can be broken down into categories of MD notes, document type, specialists and more. Some users have mentioned that it has an outdated user interface and an unstable cloud-based server that kicks users out, causing an inefficient working process. It is labor-intensive and requires time and lengthy processes to complete a single workflow. Some reviewers have pointed out that customer support isn’t helpful.

Pros & Cons

  • Improved Care Coordination: Streamlined communication between healthcare providers can minimize errors and delays in treatment plans. For instance, Veradigm's patient portal could allow specialists to share test results directly with referring physicians, expediting the care process.
  • Enhanced Data Management: Veradigm may offer tools to consolidate patient data from various sources into a centralized location. This can improve data accuracy and accessibility, allowing healthcare providers to make more informed clinical decisions.
  • Streamlined Workflow Automation: Automating repetitive tasks like appointment scheduling or claims submission can free up valuable staff time for patient care. For example, Veradigm might automatically generate appointment reminders or populate insurance forms, reducing administrative burden.
  • Potential Revenue Cycle Management Benefits: Veradigm's features could help healthcare organizations optimize billing and collections. For instance, automated claim scrubbing might identify and correct errors before submission, potentially reducing claim denials and improving cash flow.
  • Learning Curve and User Interface: Some users report that Veradigm can have a complex interface and a steep learning curve for staff, potentially hindering initial adoption and reducing efficiency during the adjustment period. New staff may require additional training to navigate the software effectively.
  • Limited Customization Options: Depending on the specific needs of a healthcare organization, Veradigm's customization options might be limited. This could restrict the software's ability to perfectly align with existing workflows and reporting structures, potentially leading to workarounds and decreased efficiency.
  • Cost Considerations: While the exact pricing structure isn't publicly available, some users mention Veradigm can be a costly solution, especially for smaller practices. The cost needs to be weighed against the perceived benefits to ensure it delivers a positive return on investment for the organization.
  • Potential Support Issues: Some users report occasional challenges with Veradigm's customer support. Reliable and timely assistance is crucial for addressing technical issues and optimizing software usage. Inquiries about the scope and accessibility of support services are vital before implementation.

Key Features

  • EHR: Clinicians can chart and document a patient’s medical information and store that data for future use. It is made for both specialty clinics and larger hospital organizations, although the solutions vary depending on whether you provide ambulatory or inpatient treatment. 
  • Population Health: Its population health management platform, CareInMotion, offers patient engagement, data analytics, patient care coordination and more. It allows practices to study an overall group's health and focus on more local medical priorities specific to one’s health organization. 
  • Precision Medicine: Rather than viewing all patients as a whole, it helps create a more personalized approach when prescribing medication. It shares information simultaneously for research and pharmacogenomics. 
  • E-Prescribing: Makes the prescription process quicker and easier for physicians and patients. Pharmacies can pull up medication histories and get alerts for any drug-to-drug or drug-to-allergy interactions that may occur based on the patient’s current medication and/or diagnosis. 
  • Financial Management: Connect planning, analytics and revenue cycle activities to help manage finances and keep track of revenue while making processes more efficient. 
  • Employer Health Programs: These programs encourage employees to pay more attention to their physical health, help users keep track of health programs and view their progress. 
CareLogic
CareLogic
Start Price
$100
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked CareLogic

CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

Pros & Cons

  • Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
  • Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
  • Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
  • Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
  • Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
  • Updates: All the users who refer to updates note that it takes time to roll out new updates.
  • Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
  • Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.

Key Features

  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
Solutionreach
Solutionreach
Start Price
$400
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Solutionreach

Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment.

Pros & Cons

  • Streamlined Communication: Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments.
  • Improved Scheduling: Online appointment booking 24/7 saves time for both patients and staff.
  • Enhanced Patient Satisfaction: Automated surveys and feedback collection help practices identify and address patient concerns.
  • Increased Efficiency: Automated workflows and reminders reduce manual tasks and free up staff time for patient care.
  • Data-Driven Insights: Patient feedback and appointment data provide valuable insights to improve practice operations and patient care.
  • Technical Glitches: Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users.
  • Limited Customization: Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs.
  • Cost Concerns: Subscription fees can be expensive for larger practices, especially those with many providers and patients.
  • Integration Challenges: Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues.
  • Customer Support Inconsistencies: Some users report slow response times, difficulty reaching knowledgeable support agents, or inconsistent resolution of issues.

Key Features

  • Action List:  Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. 
  • ASAP Waitlist:  Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. 
  • Automated Appointment Reminders:  Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. 
  • Automated Recare Messages:  Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. 
  • Group Messages:  Send customized group messages to a specific set of patients with a specific diagnosis. 
  • Missed Appointment Messaging:  In case of missed appointments, send automated messages to patients for rescheduling. 
  • Marketing Campaigns:  Create and send individual emails or drip campaigns to specific sets of patients to deliver the right message to the right people at the right time. 
  • Net Promoter Score:  Track patient satisfaction through net promoter scores, submitted by patients after an appointment and visible on the dashboard. 
  • Patient Newsletters:  Maintain communication with patients between visits through personalized and customized newsletters, so that they contain information relevant to their diagnosis and treatment. 
  • Patient Referrals:  Set up a refer-a-friend button and link on all patient communications to facilitate referrals. 
  • Patient Surveys:  Send automated patient surveys after an appointment to track satisfaction levels and collect feedback on services. 
  • Product Notifications:  Send product notifications for patients to pick up products like contacts, glasses, supplements, cosmeceuticals and dental products. 
  • SR Conversations:  Stay HIPAA-compliant and facilitate real-time, two-way communication with patients. Enable landline for text messaging, track message history and prioritize messages for follow-ups. 
  • SR Huddle:  Create group communication channels for staff of specific patient groups to speed up communication and eliminate inefficiency or errors. 
  • SR Intake:  Manage and customize digital patient intake forms that patients can fill up prior to their appointment and share in advance to save time and ensure better services. 
  • SR Pay:  Get paid digitally and almost immediately through SR Pay by sending an electronic statement and secure payment link to patients via email and text. 
  • SR Smart Reviews:  Collect reviews and recommendations from satisfied patients with automated review requests and sync them to Facebook and Google to get more patients. 
  • SR Schedule:  Enable easy 24/7 online scheduling for patients on all channels such as website, social media pages, listing sites, texts and emails with SR Schedule. Sync existing patient data to determine if a patient is new or existing and adjust the required information to save time. 
  • SR Spotlight:  Identify inbound callers and get all relevant information, such as diagnosis, treatment, appointment history, balances and more by integrating SR Spotlight with the VoIP phone and practice management system. 
RXNT
RXNT
Start Price
$110
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked RXNT

RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

Pros & Cons

  • User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
  • Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
  • Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
  • Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
  • Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
  • Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.

Key Features

  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
CureMD
CureMD
Start Price
$195
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked CureMD

CureMD, a comprehensive software platform designed to streamline healthcare operations, has been making waves in the industry with its robust features and user-friendly interface. Feedback from healthcare professionals highlights several key strengths that set CureMD apart from its competitors.

Users consistently praise CureMD for its exceptional ease of use, intuitive design, and comprehensive suite of features that cater to various healthcare specialties. The platform's ability to seamlessly integrate with other healthcare systems, such as labs, pharmacies, and hospitals, is another major advantage, promoting efficient care coordination and data exchange. CureMD's vaccine management system has also received positive feedback for its ability to automate tasks like patient outreach, inventory management, and reporting, saving valuable time for healthcare providers. While CureMD offers a wide range of features, some users have noted that the platform's extensive functionality can have a steeper learning curve for new users compared to more basic EHR systems.

CureMD appears to be an ideal solution for healthcare organizations of all sizes seeking a comprehensive and customizable platform to optimize their workflows and enhance patient care. Its scalability and adaptability make it suitable for solo practitioners, large hospitals, and multi-specialty clinics alike. The platform's cloud-based nature ensures accessibility from anywhere with an internet connection, providing flexibility and convenience for healthcare professionals on the go.

Pros & Cons

  • Customizable: CureMD offers a high degree of customization, allowing practices to tailor the system to their specific workflow and needs. This includes customizing forms, templates, and reports to match existing processes.
  • Cloud-Based: As a cloud-based solution, CureMD eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for practices of all sizes. Additionally, cloud-based EHRs offer greater accessibility and scalability.
  • Integrated Practice Management: CureMD seamlessly integrates with practice management features, such as scheduling, billing, and reporting, streamlining administrative tasks and improving efficiency.
  • Specialty-Specific: CureMD offers specialty-specific versions of its EHR, catering to the unique needs of different medical specialties. This ensures that providers have access to the tools and features relevant to their practice.
  • Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential frustration.
  • Customization Challenges: Tailoring CureMD to specific workflows can be difficult, as the customization options are limited and may require advanced technical knowledge or assistance from the support team.
  • Reporting Limitations: Generating custom reports or extracting specific data from the system can be cumbersome, often requiring manual workarounds or reliance on pre-built templates that may not fully meet individual needs.
  • Customer Support Concerns: Some users have reported challenges with responsiveness and resolution times when seeking assistance from CureMD's customer support, leading to potential delays and disruptions in workflow.

Key Features

  • Enterprise Scheduling: Manage appointments and workflows automatically across locations. Scheduling and matching up physicians with speciality equipment is done using color coding. Includes waiting list management, automatic eligibility verification, family/group schedule, recurring appointments, chain scheduling and SMS/email notifications.
  • Avalon EHR: Add lab orders, diagnosis, vitals and other patient information securely using the Avalon EHR app for iOS. Review, acknowledge, sign and assign lab results using the CPOE system in the iPad EHR.
  • Patient Portal: Patients can view lab results, set up appointments, request prescription refills, make payments online and receive messages from their physicians on their own device.
  • Workflow and Process Editor: Assemble component templates, data forms and a knowledge base to facilitate adaptation to the users' preferences using the configurable workflow and process editor.
  • Auto Note: Compose sentences and paragraphs according to preferences and generate notes automatically through customizable templates.
  • Outcome Analysis: Aggregate clinical outcomes and reports in compliance with national benchmarks and P4P standards.
  • Integrated EKG Management System: Digitize EKG objects and attributes for storage directly in the EHR using this feature, available in Cardiology EHR. Incorporate consolidated patient records with the necessary data in reports.
  • Interoperability: Exchange information with stakeholders and connect to health information exchanges, pharmacies, payers and others for interoperability.
  • Electronic Prescription: Connect prescribers with pharmacies for a drug knowledge base, medication reconciliation, process refill requests or controlled substance e-prescribing. It also provides access to prescription benefits and adverse reactions information, and connects to thousands of pharmacies across the United States.
  • Electronic Labs: Send orders and receive lab results electronically using lab interfacing. Includes trending and task assignment, comparisons of current and past results, and alerts for abnormal results.
  • Document Imaging: Capture, scan and attach paper charts, clinical images, photographs, X-rays, audio files and medical drawings directly within CureMD, or use an integrated PACS system.
  • Revenue Cycle Management: Convert medical services into cash reimbursements through claim preparation, same-day electronic claim submission, follow-up, electronic payment posting and other features.
  • Discrete Reportable Transcription: Populate dictations in pre-designated templates using overnight transcription service for documentation cost reduction and discrete clinical findings.
  • Personalized Dashboards: Easy-to-use dashboards include user-defined KPIs, financial forecasts, tasks and trends.
Clinicient
Clinicient
Start Price
$50
Monthly
Company Size
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Deployment
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Platform
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Why We Picked Clinicient

Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

Pros & Cons

  • Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
  • Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
  • Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
  • Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
  • Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
  • Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.

Key Features

  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 

COMPARE THE BEST Appointment Reminder Software

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SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Appointment Reminder Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
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simplepractice
$29
Monthly
Yes
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Mac Windows Linux Chromebook Android
simplepractice
Nextech
Undisclosed
No
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Mac Windows Linux Chromebook Android
Nextech
QGenda
Undisclosed
No
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Mac Windows Linux Chromebook Android
QGenda
healow
$449
Monthly
No
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Mac Windows Linux Chromebook Android
healow
Veradigm
$10,000
Monthly
No
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Veradigm
CareLogic
$100
Monthly
No
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CareLogic
Solutionreach
$400
Monthly
No
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Mac Windows Linux Chromebook Android
Solutionreach
RXNT
$110
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No
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RXNT
CureMD
$195
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No
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Clinicient
$50
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Clinicient

All Appointment Reminder Software (48 found)

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simplepractice

by Simple Practice
simplepractice
SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place. Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
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Nextech

by Nextech Systems
Nextech
Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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QGenda

by Qgenda
QGenda
QGenda is a cloud-based, automated physician scheduling software. It has a rules-based scheduling style that aims to provide transparency and optimize the scheduling process. It includes automated scheduling, requesting and swapping capabilities, a designated customer success consultant, and much more. Additional functionalities include automated time and attendance, payroll integration, and centralized quick links and landing pages. It offers specialty-specific schedules and serves many types of medical facilities, from private groups to large health systems.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
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Deployment
Cloud On-Premise
Platform
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healow

by eClinical Works
healow
Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
Platform
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Veradigm

by Veradigm LLC
Veradigm
Veradigm (formerly Allscripts) offers a healthcare software suite designed to streamline clinical, financial, and operational workflows for healthcare organizations. It caters particularly to hospitals and health systems seeking to improve data management, care coordination, and financial performance. Benefits of Veradigm include enhanced patient care through improved data-driven decision making, increased operational efficiency through automation of tasks, and improved financial performance through better revenue cycle management. Popular features can include tools for claims processing, clinical documentation, and data analytics. User experiences within healthcare suggest that Veradigm can be a powerful tool for improving healthcare delivery, but its effectiveness can depend on the specific needs and implementation within each organization. Pricing typically involves a base subscription fee with additional costs based on specific modules or functionality required. Pros Better Data Mgmt Improved Care Coord. Streamlined Workflow Revenue Cycle Mgmt User-Friendly Interface (Some users report) Cons Learning Curve Costly (Some users report) Limited Customization Support Issues (Some users report) Outdated Interface (Some users report)
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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CareLogic

by Qualifacts
CareLogic
CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Solutionreach

by Solutionreach
Solutionreach
Solutionreach is a cloud-based patient engagement software designed to enhance communication and streamline workflows between healthcare providers and patients. It's well-suited for healthcare organizations of various sizes, from independent practices to large enterprises. Key benefits include improved patient communication, appointment scheduling, automated reminders, and patient feedback collection. Popular features include two-way text messaging, online appointment scheduling, automated appointment reminders, and patient surveys. In terms of patient engagement, users often praise Solutionreach for its ease of use, comprehensive features, and ability to reduce no-shows and cancellations. Pricing is typically subscription-based, with fees varying based on the number of providers and patients. Monthly and annual payment options are usually available. Pros Easy to use Versatile features Reduces no-shows Improves communication Streamlines workflows Cons Occasional technical glitches Customer support could be better Limited customization options Can be expensive for large practices Integrations with other systems can be challenging
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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RXNT

by RxNT
RXNT
RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
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Cloud On-Premise
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CureMD

by CureMD Healthcare
CureMD
CureMD is a comprehensive healthcare software designed to streamline the operations of medical practices through its electronic health records (EHR), practice management, and medical billing functionalities. It is particularly well-suited for healthcare providers looking for an all-in-one solution to manage patient records, appointments, billing, and reporting. One of the key benefits of CureMD is its ability to enhance clinical workflows, improve patient care, and ensure compliance with healthcare regulations. Among its popular features are customizable templates, e-prescribing, and interoperability that facilitate seamless information exchange. When compared to similar products, users often highlight CureMD's user-friendly interface and responsive customer support. However, experiences can vary, with some users pointing out a learning curve. Pricing for CureMD is typically structured on a per provider basis, with payment frequencies varying, making it important for potential users to consider their budget and specific needs when evaluating the software.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Clinicient

by Clinicient
Clinicient
Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions. It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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PrognoCIS

by Bizmatics
PrognoCIS
PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements. It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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iSalus

by iSalus Healthcare
iSalus
iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate. The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Centricity EMR

by GE Healthcare
Centricity EMR
Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools. Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly. Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Acuity Scheduling

by Squarespace
Acuity Scheduling
Acuity Scheduling is a software solution built for companies in all industries that deal with appointments. This solution allows your clients to book appointments online while ensuring they don’t conflict with the current schedule.This system was designed to help maximize the number of appointments scheduled in a day while increasing the amount of attention that can be given to clients. Businesses can enable employees to spend less time dealing with scheduling and more time focusing on getting their work done.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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WRS Health

by WRS Health
WRS Health
WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Meditab

by Meditab
Meditab
Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes. It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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hCue

by hCue
hCue
hCue is an offline and cloud-based integrated healthcare platform to manage medical records and doctor appointments. It streamlines and manages clinical workflows to boost the efficiency of clinics. It also has a Doctor Appointment family module, thus connecting patients and doctors. It manages doctor appointments, stores critical patient data and connects pharmacies, hospitals and laboratories. The suite comprises EMR, EHR, Clinic Management and Pharmacy Management. It gives doctors an online profile to build their online brand. It integrates with hCue Payments to receive payments for appointments. Its pharmacy management division is AI driven and it helps keep inventory levels low and reduces working capital requirements.
User Sentiment User satisfaction level icon: poor
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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TheraNest

by Theranest
TheraNest
TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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NueMD

by AdvancedMD, Inc
NueMD
NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users. One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages. In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PatientClick

by PatientClick
PatientClick
PatientClick is a comprehensive software solution designed to streamline healthcare management tasks, particularly focusing on electronic health records (EHR). It is most suited for small to mid-sized medical practices and specialty clinics that require an efficient, user-friendly system to manage patient information, appointments, and billing. The software's intuitive interface and robust functionality make it an attractive option for healthcare providers looking to enhance operational efficiency and patient care. Key benefits of PatientClick include improved workflow automation, enhanced patient data accessibility, and seamless integration with other healthcare systems. Popular features encompass telemedicine capabilities, customizable templates, and real-time data analytics, which collectively contribute to a more organized and responsive practice environment. Compared to similar products, users often highlight PatientClick's ease of use and responsive customer support. Pricing typically falls within a moderate range, often based on a per-provider, per-month subscription model, making it a cost-effective choice for many practices.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Appointment Reminder Software Is All About Improving Patient Scheduling Efficiency

By Kashish Arora, Technical Content Writer at SelectHub

Appointment Reminder BG Intro

Do you often wonder how patient scheduling software can revolutionize your practice? Picture an ideal appointment reminder software as your trustworthy timekeeper, seamlessly automating facility schedules to ensure you don't miss a beat.

In this guide, we’ll explore what appointment reminder software is all about to help you pick the best option.

Executive Summary

  • Appointment reminder software enables you to send automated reminders to scheduled patients and prevent missed appointments.
  • Key features include calendar sync, appointment reminders, client database and more.
  • When selecting an appointment reminder solution, remember to ask key questions, both to yourself and system vendors, to buy the perfect fit.
What This Guide Covers:

What Is Appointment Reminder Software?

Appointment reminder software is an automation platform that effectively reduces patient no-shows, saving valuable provider time and preventing missed appointments. It helps practices maintain high customer satisfaction levels to generate more income.

The solution also enables clients to confirm, reschedule or cancel appointments to ensure professionals are not left in uncertainty.

Primary Benefits

Imagine relying on a team to send appointment reminders and manage schedules manually. When they're unavailable, it's like a train without a conductor. Errors or miscommunication can derail appointments, cause patient confusion and impact revenue due to scheduling issues.

In such scenarios, an electronic appointment reminder solution proves immensely beneficial, offering not only automated calendar updates but also keeping you in sync with your schedules.

It sends automated patient reminders with seamless integration into the calendar for easy adaptation by practice staff and doctors.

In this section, we'll explore appointment reminder solutions’ primary benefits to help you better grasp how these tools can transform your scheduling procedures:

Appointment Reminder Benefits

Minimize No-Shows

Appointment reminder software sends timely notifications to patients about upcoming appointments. These notifications are sent via text messages, emails or phone calls, ensuring that patients receive reminders in the mode they prefer.

As per a recent study, no-show rates for scheduled appointments in the U.S. falls between 12% and 50%, leading to an annual financial loss exceeding $150 billion.

In a Tebra survey, 79% of doctors stated they depend on digital appointment reminders to minimize no-shows and cancellations.

Scheduled notifications include a reminder a few days prior to the appointment and a final confirmation message on the day of the appointment.

According to a study, the introduction of pre-appointment phone call notifications led to a 66.31% reduction in no-shows.

Appointment reminder platforms typically send multiple reminders, helping patients remember their slots and make changes ahead of time, if needed.

Reduce Miscommunication

Some appointment reminder platforms offer multi-lingual support for hospitals and clinics serving diverse patient populations. This lets you send reminders in the languages your patients understand, reducing language-related miscommunication.

Additionally, reminders include clear and crisp instructions on how to prepare for the appointment, such as fasting before blood tests or bringing certain medical documents. When given in writing, patients are less likely to misinterpret these specifications.

Increase Scheduling Flexibility

The software provides real-time visibility into doctor's schedules to help patients view available appointment slots. This reduces scheduling conflicts and helps them select visit times that align with their preferences.

Patient portal tools help patients independently schedule appointments and make adjustments when necessary. They facilitate canceling and rescheduling appointments online.

Key Features & Functionality

Calendar Sync

Enable automated appointment additions to the linked calendar, eliminating manual entry and reducing scheduling error risks.

Ensure both providers and patients see any appointment changes immediately to reduce confusion, facilitating seamless communication.
Client Database

Create a unified client contact database to send timely reminders.

Maintain complete patient records, including medical histories and insurance files, for immediate access during appointments. This enhances consultation experience and improves care delivery.
Alerts and Notifications

Set up recall alerts for specific procedures, screenings and tests to proactively maintain patient health.

Receive immediate notifications for any appointment changes, including rescheduling or cancellations. Promptly inform both providers and patients to prevent confusion and enable timely schedule adjustments.
Appointment Management

Collect and verify patient information during appointment booking procedures, including demographic data, insurance information and contact details.

Create separate queues for patients when appointment slots are fully booked. Notify the next patient on the waitlist immediately if an appointment becomes available due to a cancellation, enabling them to promptly secure the slot.
Personalized Calendars

Tailor appointment searches with custom filters such as date, provider or appointment type. Use a variety of calendar views, including daily, weekly, monthly and yearly formats.

Easily switch between these views to visualize your schedules based on your preferences and requirements.
Mobile Access

Seamlessly link mobile devices with provider calendars to automatically view new appointments. Update appointment schedules directly from smartphones and other mobile devices.

Enable real-time reminders and notifications via SMS, push alerts or emails. Guarantee staff and providers have consistent access to their schedules from anywhere.

Software Comparison Strategy

With various appointment reminder applications on the market, finding the right fit for your business can feel like finding a needle in a haystack.

To embark on this journey with clarity and confidence, it's imperative to acquaint yourself with your business requirements and diligently assess the available options.

Since rushing to get the first shiny object can leave you adrift, envision your software essentials as guiding stars in this vast software galaxy.

In this section, we'll offer you some evaluation techniques to ensure you pick a product as unique as your requirements:

Identify Your Business Needs

Before delving into vendor considerations, it's essential to clarify your needs and identify the challenges you aim to address. Often, the issues you encounter may stem from a combination of an inadequate platform and suboptimal processes.

This step is all about approaching challenges methodically. Take a look at the following key tasks to understand how you can assess your business problems appropriately:

  • Identify your company’s current challenges.
  • Determine the number of teams and employees who will use the software.
  • Assess how the new product will help you mitigate your business issues.
  • Check what other benefits your company can reap through this purchase.

Shortlist Software Vendors

After gathering sufficient insights into your requirements, the next step involves shortlisting potential software vendors.

To accomplish this, begin by thoroughly examining their websites to discern their work style, expertise, client portfolio and the nature of their applications. This assessment will help you gauge whether their product aligns with your needs and objectives.

Delve into reviews and testimonials to gain deeper insights into the merchants. Once you have accumulated ample information and are confident that they align with your buying needs, compile a separate list of these prospective vendors.

This organized approach will facilitate a clear and informed decision-making process.

Finding software buying daunting? Explore our Lean Selection methodology for an in-depth guide on how to evaluate and select a perfect solution.

Cost & Pricing Considerations

Comprehensive market analysis can help you dig deeper into crucial product details. In addition to thoroughly comprehending a solution’s features and other offerings, another key factor to pay close attention to is how vendors set product prices.

Essential cost and pricing aspects to bear in mind are as follows:

Deployment

Gaining insight into the total cost of ownership is a crucial preliminary step. With two deployment options, cloud and on-premise, delving into their specifics will assist you in making an informed choice that suits your purchase objectives.

On-premise deployment caters to those with customization needs and a vision for future business expansion. However, it entails substantial upfront expenses related to implementation, maintenance and licensing.

In contrast, cloud-based solutions come with a more budget-friendly pricing structure since they require limited upfront costs, although they might come with higher long-term expenses. Vendors provide these solutions through subscription models and manage security and storage.

Add-on Costs

Acquiring software may bring unforeseen financial obligations, typically in the form of service charges that vendors disclose during later stages. It’s crucial to proactively familiarize yourself with these charges to prevent overspending in the end.

Some common services with additional costs include:

  • Installation
  • Implementation
  • Module customization
  • Integration
  • Data migration
  • Demo and training
  • Support

Do you also want to explore some open-source solutions? Our article has details on what these platforms are and the leading options available in the market today!

The Most Popular Appointment Reminder Software

If you're in the market for the perfect appointment reminder software, exploring the top options can turn out beneficial. These products will offer you valuable insights into what to expect and prioritize when choosing your solution.

Note: The below-mentioned products are the overall top-ranked patient scheduling platforms.

Kareo Engage

Kareo engage is a cloud-based platform that helps medical organizations increase office productivity and improve care delivery through various electronic tools, including customizable calendars, telehealth tools, a patient portal, personalized dashboards and more.

Kareo Engage

View complete patient information using Kareo’s patient intake functionality. Source

DrChrono

As an integrated solution, DrChrono helps practices streamline routine workflows using a comprehensive digital toolkit. It enables providers to create online visit bookings and send automated reminders to reduce no-shows and missed appointments.

DrChrono

Create new tasks and check patient health statuses using DrChrono’s task center. Source

AdvancedMD

AdvancedMD is a cloud-based solution that helps health organizations of all sizes digitally manage finances, appointments, inventory, billing and patient information. It offers customization capabilities to help providers increase clientele without sacrificing care delivery quality.

AdvancedMD

Set up automated reminders for patient visits using AdvancedMD’s appointment alerts. Source

 

 

Questions To Ask

Buying a new solution can feel challenging for those new to the purchase process. You must communicate with vendors regarding their products and services to make a prudent decision. But before you do that, you have to determine your internal requirements.

Use these questions as a starting point for internal questions:

  • Will this application boost my office productivity?
  • Does my team require customization?
  • What’s my deployment preference?
  • Will this purchase solve my current business issues?
  • Do we need appointment reminders and schedules integrated with other solutions, such as EHRs and practice management tools, or can we get by with a standalone scheduling system?

Appointment Reminder Key Questions

Use these questions as a starting point for conversations with vendors:

  • How active is your support team?
  • Does it come with a mobile app?
  • Will the product integrate with my existing software?
  • How many years of experience do you have?
  • Does the dashboard have drag-and-drop functionality?

Next Steps

Choosing the correct appointment reminder software can reduce scheduling and manual reminder challenges. Since an ideal solution can help you enhance patient flow and streamline various routine tasks through automation, following this guide’s information will help you make the right choice.

Take your search a step further with our free, interactive comparison report. You can easily evaluate leading products’ reviews and ratings, as well as see how they stack up against each other.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Kashish
By Kashish Arora
Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
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Dhanasri
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
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Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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