Fiix vs Interal

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Our analysts compared Fiix vs Interal based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Fiix is a cloud-based CMMS (Computerized Maintenance Management System) solution designed to streamline maintenance operations and maximize asset uptime. It offers a comprehensive set of features including work order management, preventive maintenance scheduling, inventory tracking, and reporting. Fiix is particularly well-suited for small and medium-sized businesses (SMBs) in various industries, especially those with geographically dispersed assets or mobile workforces. Key benefits include improved efficiency and productivity, reduced downtime and maintenance costs, and increased visibility into asset health. Popular features include a user-friendly interface, mobile app access, and integrations with other business systems. Based on user experiences, Fiix is praised for its intuitive interface, ease of use, and scalability. However, some users have reported limitations in reporting capabilities and customization options. Compared to similar CMMS solutions, Fiix is considered competitively priced, with subscription plans starting at a monthly cost and additional fees per user. Overall, Fiix provides a robust and user-friendly CMMS solution for SMBs looking to improve their maintenance operations. Its affordability and mobile accessibility make it a compelling choice for companies with geographically dispersed assets or mobile workforces. However, it may not be the best fit for companies requiring extensive customization or advanced reporting capabilities.

Pros
  • User-friendly interface
  • Mobile app access
  • Scalable
  • Affordable
  • Integrations with other systems
Cons
  • Limited reporting capabilities
  • Limited customization options
  • May not be suitable for complex needs
  • Limited data storage
  • Occasional bugs and glitches
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Interal is a sophisticated software solution designed to streamline maintenance management tasks, particularly excelling as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. Users benefit from its robust features, including asset management, work order tracking, and preventive maintenance scheduling, which enhance operational efficiency and reduce downtime. Interal stands out with its user-friendly interface and customizable reporting capabilities, allowing organizations to tailor the system to their specific needs. Compared to similar products, users often praise its intuitive design and comprehensive functionality. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized pricing quote. This ensures that organizations can find a solution that aligns with their budget and operational requirements, making Interal a versatile and valuable tool in the realm of maintenance management.
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$45 Annual, monthly
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$95 Monthly
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Product Assistance

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Product Insights

  • Organize Asset Information: Set priorities and keep track of vital asset information by creating asset hierarchies with custom categories, asset grouping and profiles.
  • Manage Multiple Sites: Coordinate sites all over the world with real-time data. Managers can set sites to different time zones, standardize currency and perform operations in a variety of languages.
  • Simplify Maintenance Planning: Managers can nest preventive maintenance schedules within each other to stack tasks on specific work orders.
  • Track Assets: Track rotating assets as they move between facilities, suppliers or outside contractors.
  • Manage Employee Certifications: Track workforce certifications and receive an alert when qualifications are nearing expiration for groups or individuals to ensure compliance and safety.
  • Decrease Downtime: Decrease unexpected downtime with preventive maintenance plans and detailed asset tracking. Track and manage equipment downtime by identifying KPIs with pre-built widgets, as well as assign custom failure codes to organize records.
  • Streamline Workflows: Automatically assign work orders or maintenance tasks to a team or individual to expedite the completion process.
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  • Create and Stick to Preventive Maintenance Plans: Assign tasks to technicians with drag-and-drop work orders and track maintenance tasks with real-time updates. Plan repair days, weeks or even months ahead of time to increase asset longevity and decrease unexpected downtime.
  • Make Data-Driven Decisions: Gain insights into maintenance metrics and work orders via dashboards, collect long-term data, and get visibility into operations in order to make smarter decisions.
  • Track Work Order Process: Leverage role-based accounts to request work orders and track their progress once they’ve been approved. Assign tasks and monitor the time spent completing them to track performance and assess productivity.
  • Keep Detailed Maintenance History: Easily access serial numbers, warranty details, asset location, parts lists and maintenance history from a desktop or mobile device to retrieve extensive asset information at a glance as well as update it when needed.
  • Organize Parts: Stay organized by recording profile information, tracking maintenance on individual parts and locating parts within assets to automate organizational tasks and reduce inventory loss.
  • Ensure Safety: Prevent unauthorized access to assets, machinery and the maintenance system using integrated lockout procedures. Safety documents associated with specific equipment are automatically attached to work orders assigned to those assets for easy access that promotes technician safety.
  • Customize Solution: Customize the platform to suit industry and organizational needs.
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  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
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  • Configurable Dashboards: Customizable maintenance dashboards help get a snapshot and visualize KPIs. 
  • Grouped Metrics: Get specific insights by grouping KPIs into categories such as technical, time management, financial and work orders. Export statistics from sales or purchase departments to have a common access point. 
  • Report Designer: Offers clear and easily interpretable reports to communicate information, combine data and track asset input. 
  • Kompanion! Mobile App: View and escalate requests, track labor hours, input data, update asset profiles, attach images and more from anywhere. 
  • Geographical Navigation: Log equipment location on site with images and maps to help find equipment efficiently and safely. 
  • Work Orders: Create, assign, track and complete work orders in an entirely paperless process. Plan work ahead of time and set reminders for recurring maintenance tasks to keep repairs timely. Supports creating a new work order or adding hours to a work order by scanning equipment barcodes. 
  • Maintenance Planning Board: Customize to show specific types of assets or part of a floor. Color code maintenance type and set icons to represent the progress of maintenance tasks. Grants access to equipment files, preventive configurations and corrective work orders. Also automates database changes and calculates subsequent dates if necessary. 
  • Integration: Streamlines processes by connecting with other solutions like ERP and accounting software. 
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Product Ranking

#33

among all
CMMS Software

#23

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 75 82 61 83 94 80 95 78 91 60 67 77 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1040 reviews
Excellent User Sentiment 3 reviews
91%
of users recommend this product

Fiix has a 'excellent' User Satisfaction Rating of 91% when considering 1040 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Interal has a 'excellent' User Satisfaction Rating of 100% when considering 3 user reviews from 1 recognized software review sites.

4.7 (359)
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4.5 (621)
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5.0 (3)
4.6 (60)
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Awards

Fiix stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Interal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
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User-Friendly: Interal is known for its intuitive interface, making it easy for users to navigate and find the information they need quickly.
Adaptable: Interal can be customized to fit the specific needs and processes of various businesses, from small to large enterprises.
Strong Support: Users consistently praise Interal's responsive and helpful customer support team, ensuring a smooth experience.
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Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
Expensive: Almost 80% users felt that it is expensive for what it offers.
Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.
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Lack of Identified Cons: User reviews do not mention any drawbacks of using Interal's CMMS software.
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Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

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Is Interal an internal affair, or can the rest of us get in on this CMMS action? User reviews from the last year are limited, but those available paint a positive picture of Interal, particularly for small to medium-sized businesses. Users rave about its user-friendliness, citing the intuitive design and straightforward navigation as key strengths. One user even goes as far as to say that Interal is "much simpler to use" than other CMMS solutions they've tried. This ease of use is critical in the fast-paced world of maintenance management, where time is of the essence. However, some users note that Interal may not be as well-suited for multinational companies, suggesting potential limitations in its scalability. Despite this, Interal's adaptability and customization options are frequently commended, allowing businesses to tailor the software to their specific needs and workflows. This flexibility is a significant differentiating factor, as it empowers businesses to optimize their maintenance operations without being confined by rigid software limitations. Users also appreciate Interal's robust customer support and efficient implementation process, ensuring a smooth transition and ongoing assistance. Overall, Interal emerges as a compelling CMMS solution for businesses seeking a user-friendly, adaptable, and well-supported platform to streamline their maintenance operations, particularly those who may have found other options overly complex or ill-fitting.

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