Hippo CMMS vs Asset Essentials by Brightly

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Our analysts compared Hippo CMMS vs Asset Essentials by Brightly based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool
Asset Essentials by Brightly Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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Asset Essentials by Brightly (formerly known as Dude Solutions) is a cloud-based asset management software designed for organizations looking to streamline their asset tracking and maintenance processes. It provides a centralized platform for managing asset data, tracking maintenance schedules, and generating reports. The software is particularly suitable for small to mid-sized businesses in various industries, including healthcare, education, and manufacturing.

Key benefits of Asset Essentials include improved asset visibility, reduced maintenance costs, and enhanced compliance. Its popular features include asset tracking, work order management, and inventory control. Users appreciate its user-friendly interface, customizable dashboards, and mobile accessibility.

Pricing for Asset Essentials is based on a subscription model, with monthly or annual payment options. The price range varies depending on the number of assets managed and the level of support required.

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$35 Annual, Monthly, Quote-based
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Tailored to your specific needs
$299 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Simplify and Streamline Workflows: Ensure teams have access to the information and tools needed to do their jobs via mobile and cloud-based access portals. Manage all work orders, assets, maintenance and compliance-related activity in one central location with improved communication.
  • Extend Asset Lifespan: Avoid waste and effectively plan for the future with preventive and predictive maintenance tools, as well as asset-centric reporting that enables data-driven decisions.
  • Improve ROA: Reduce downtime and improve team productivity with smarter tools for measuring asset lifecycle and tracking costs.
  • Manage Inventory: Optimize inventory processes and prevent running out of stock or over-ordering with everything tracked in one system. Use asset barcoding for more efficient parts tracking.
  • Access Smarter Insights: Access a configurable dashboard with reports, KPIs and charts to confidently make decisions around repair vs. replace, budgeting, capital planning and more.
  • Improve Efficiency: Save time and money by streamlining and automating maintenance schedules, asset management and communication. Keep users organized and on task to maximize resources.
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Work Order Management: Create, assign, track and complete work requests on various assets or properties.
  • Maintenance Scheduling: Schedule maintenance tasks, including recurring events, with a central calendar view.
  • Inventory Management: Keep stockrooms properly stocked, manage reorder and procurement as well as track spare parts throughout the facility.
  • Document Management: Manage labor timesheets, contractor agreements, safety paperwork, warranties, contact information and more in a single, organized, cohesive database.
  • Asset Management: Monitor asset condition, track downtime, store asset information, and keep assets up and running for as long as possible.
  • Mobile Apps: Enables access on mobile devices such as iPhones, Androids, tablets and more.
  • Reporting/BI: Generate custom reports on various KPIs to provide an understanding of operations either as a snapshot or over time.
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Product Ranking

#3

among all
CMMS Software

#8

among all
CMMS Software

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Analyst Rating Summary

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72
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73
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Maintenance Request Management
Preventive and Predictive Maintenance Management
Reports and Dashboards
Preventive and Predictive Maintenance Management
Maintenance Request Management
Mobile Capabilities
Reports and Dashboards
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 76 73 98 95 90 100 78 91 73 17 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

22%
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78%
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78%

User Sentiment Summary

Great User Sentiment 560 reviews
Great User Sentiment 501 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Asset Essentials by Brightly has a 'great' User Satisfaction Rating of 86% when considering 501 user reviews from 4 recognized software review sites.

4.6 (12)
n/a
4.2 (234)
4.2 (223)
4.4 (305)
4.4 (257)
n/a
4.3 (14)
4.4 (9)
4.5 (7)

Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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User-Friendly Interface: Asset Essentials' intuitive interface makes it easy for users to navigate, find the information they need, and manage their assets effectively.
Comprehensive Asset Management: The software provides a centralized platform for managing all types of assets, including equipment, facilities, and vehicles, giving users a complete view of their asset portfolio.
Streamlined Maintenance Management: Asset Essentials helps users streamline maintenance processes by tracking work orders, scheduling maintenance tasks, and managing spare parts inventory, ensuring assets are well-maintained and operating efficiently.
Enhanced Compliance: The software helps users meet regulatory compliance requirements by providing tools for tracking inspections, certifications, and other compliance-related tasks, ensuring compliance and reducing risks.
Improved Decision-Making: Asset Essentials provides robust reporting and analytics capabilities that enable users to make informed decisions about asset management, such as identifying underutilized assets or optimizing maintenance schedules.
Excellent Customer Support: Brightly's dedicated customer support team is highly responsive and provides valuable assistance to users, ensuring a positive user experience and resolving any issues promptly.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Inflexible Reporting: Limited customization options and predefined report templates hinder tailored insights.
Slow Loading Times: Frequent delays in data loading and report generation, affecting productivity.
Complex User Interface: Unintuitive navigation and confusing menus make it challenging for users to locate essential functions.
Limited Integration: Lack of seamless integration with other software, leading to manual data entry and fragmented workflows.
Inconsistent Support: Variable response times and inadequate support documentation result in unresolved issues and user frustration.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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Asset Essentials by Brightly is praised by users for its user-friendly interface, comprehensive asset tracking capabilities, and detailed reporting features. Users appreciate the ability to customize fields and reports to meet their specific needs, as well as the integration with other software such as QuickBooks and Salesforce. Compared to competitors, Asset Essentials is seen as a more affordable and scalable option, with a wider range of features and integrations. One key differentiator is Asset Essentials' mobile app, which allows users to access and update asset information on the go. This is particularly valuable for businesses with remote or field-based employees. Additionally, the software's ability to generate QR codes for assets simplifies tracking and inventory management. Asset Essentials is most suited for small to medium-sized businesses that require a comprehensive and cost-effective asset management solution. Its user-friendly interface, customizable features, and mobile app make it an ideal choice for organizations looking to streamline their asset tracking and reporting processes.

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