Maintenance Connection vs 60Hertz

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Our analysts compared Maintenance Connection vs 60Hertz based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

60Hertz Software Tool

Product Basics

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

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60Hertz provides CMMS software designed for organizations managing critical infrastructure, such as utilities and industrial facilities. It streamlines maintenance operations by centralizing asset data, automating workflows, and facilitating collaboration. The software is highly customizable, enabling organizations to tailor it to their specific needs.

Key benefits include improved asset visibility, reduced downtime, and optimized maintenance costs. Its popular features include predictive maintenance capabilities, mobile access, and robust reporting tools. Compared to similar products, 60Hertz stands out with its focus on critical infrastructure and its user-friendly interface.

Pricing for 60Hertz is based on a subscription model, with tiers tailored to the size and complexity of an organization's operations. The cost varies depending on the number of assets managed and the level of support required.

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$45/User, Monthly
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$20/Site, Monthly
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Product Insights

  • Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
  • Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
  • Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
  • Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
  • Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.
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  • Access to Remote Assets: Manage all aspects of the maintenance process and drive program success even in the most remote and inaccessible locations. 
  • Manage Unlimited Assets: Manage an infinite number of assets from one fleet view. Use the derived insights to make informed decisions on repair and replacement. 
  • Reduce Excessive Field Trips: Limit skilled workers’ trips to the field by automatically tracking maintenance activities from the platform. 
  • User-Friendly Interface: A clear, simple interface with easy navigation. Add photos or diagrams for better understanding. 
  • Boost Technician Efficiency: Streamline work orders, automate scheduling, and provide mobile access for real-time updates, empowering technicians to complete more tasks effectively.
  • Enhance Asset Uptime: Implement preventive maintenance schedules, track asset history, and monitor key performance indicators to identify potential issues early on, preventing costly breakdowns and maximizing asset availability.
  • Optimize Maintenance Costs: Centralize maintenance data, analyze trends, and identify cost-saving opportunities through inventory optimization, vendor management, and proactive maintenance strategies.
  • Improve Compliance and Safety: Ensure adherence to industry regulations and safety protocols through automated compliance checks, risk assessments, and incident reporting, fostering a safe and compliant work environment.
  • Gain Real-Time Visibility: Access real-time data on work orders, asset performance, and maintenance history from any device, enabling informed decision-making and proactive maintenance planning.
  • Drive Collaboration and Communication: Facilitate seamless communication between maintenance teams, technicians, and stakeholders through integrated messaging, notifications, and knowledge-sharing platforms.
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  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.
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  • Task Management: Create self-initiated checklists and customized event triggers such as time, run hours, seasons and conditions. Robust management of tasks increases accountability. 
  • Asset Management: Track moving assets and ensure preventive maintenance to optimize performance. Manage photos and information tagged to assets. 
  • Cross-Platform Compatibility: Compatible with both Android and iOS operating systems. Responsive design for mobile phones, tablets and desktops. 
  • Offline First: Manage maintenance processes offline with deep sync logic to support continuous productivity. 
  • Integration with Legacy Systems: Connect existing legacy systems to drive a culture of effective maintenance in the organization. 
  • Customized Views, Analysis and Reporting: Manage team efficiency and skill development with actionable insights from the field. 
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Product Ranking

#4

among all
CMMS Software

#61

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maintenance Connection
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 87 87 98 94 100 100 74 98 75 83 96 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 399 reviews
Great User Sentiment 14 reviews
90%
of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

82%
of users recommend this product

60Hertz has a 'great' User Satisfaction Rating of 82% when considering 14 user reviews from 2 recognized software review sites.

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4.4 (47)
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4.14 (7)
4.5 (290)
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Awards

SelectHub research analysts have evaluated Maintenance Connection and concluded it earns best-in-class honors for Platform Capabilities. Maintenance Connection stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
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Intuitive Interface: User-friendly dashboards and straightforward navigation streamline maintenance operations.
Comprehensive Work Order Management: Manage work orders efficiently with customizable templates, priority levels, and automated notifications.
Asset Tracking: Track assets effectively with detailed profiles, history logs, and maintenance schedules.
Predictive Maintenance: Leverage condition monitoring data to predict failures and schedule maintenance proactively.
Mobile Accessibility: Access CMMS data and perform tasks on the go with mobile apps.
Robust Reporting: Generate customizable reports for performance analysis, maintenance costs, and asset utilization.
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Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.
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Complex Interface: Users complain that the interface is cluttered and difficult to navigate, requiring extensive training to use effectively.
Limited Customization: Users express frustration with the inability to tailor the software to their specific workflow and business needs, leading to inefficiencies.
Poor Mobile Functionality: Users report issues with accessing and using the software on mobile devices, hindering remote work and field operations.
Insufficient Reporting Capabilities: Users find the reporting tools inadequate, limiting their ability to extract meaningful insights and make informed decisions.
Integration Challenges: Users encounter difficulties integrating the software with other systems, resulting in data silos and manual workarounds.
Limited Technical Support: Users complain about slow response times and inadequate support from the vendor, leaving them stranded when facing technical issues.
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If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

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60Hertz is a CMMS software solution that users appreciate for its user-friendly interface, comprehensive feature set, and exceptional customer support. Compared to competitors, 60Hertz stands out with its intuitive design that streamlines maintenance tasks, making it accessible to users of all technical backgrounds. Its robust functionality encompasses work order management, asset tracking, inventory control, and reporting, providing a holistic solution for maintenance operations. Additionally, 60Hertz's dedicated support team receives consistent praise for their prompt and knowledgeable assistance, ensuring seamless implementation and ongoing usage. However, some users have expressed concerns regarding the software's limited customization options, which may not fully accommodate highly specialized maintenance needs. Additionally, the reporting capabilities, while generally robust, could benefit from further enhancements to provide more granular data analysis. Despite these areas for improvement, 60Hertz remains a highly recommended CMMS solution for organizations seeking a user-friendly, feature-rich platform backed by exceptional support. Its strengths in usability, functionality, and support make it particularly well-suited for businesses prioritizing ease of use, comprehensive maintenance management, and reliable technical assistance.

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