Home > CMMS Software > Maintenance Connection > Maintenance Connection vs Fullbay

Maintenance Connection vs Fullbay

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Our analysts compared Maintenance Connection vs Fullbay based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Maintenance Connection Software Tool
SelectHub Award Winner
Fullbay Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

85 Detailed Analysis

User Sentiment

Excellent User Sentiment (399 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Excellent User Sentiment (224 Reviews)

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

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Fullbay offers a specialized software solution designed primarily for the heavy-duty truck repair and maintenance industry. This cloud-based platform is particularly well-suited for commercial repair shops seeking to streamline their operations, from service requests to invoicing. Fullbay stands out for its ability to enhance efficiency and transparency within repair shop workflows, offering significant benefits such as real-time updates on repair status, inventory management, and customer communication. Among its most lauded features are its comprehensive reporting capabilities, which help businesses track performance metrics and make data-driven decisions. When compared to other products in the CMMS (Computerized Maintenance Management System) space, users often highlight Fullbay's user-friendly interface and industry-specific functionalities as key differentiators. Pricing for Fullbay is typically structured on a subscription basis, with costs varying based on the size of the operation and specific needs, ensuring that businesses only pay for the features they require.

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$45/User, Monthly
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$169 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
  • Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
  • Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
  • Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
  • Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.
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  • Ensure DOT Compliance: Track annual inspections, search service and purchase order history, and submit DVIR reports on a single platform. 
  • Simplify Parts Management: Keep track of the parts available, how many more are required and when they are required. Track the vendors selling the parts and how much each part costs. 
  • Stay On Top of Inventory: An inventory home screen displays available parts with details include part number, description and average cost. Helps stock individual parts that have a regular requirement. 
  • Maintain Asset Health: Provide preventive maintenance for customers and ensure timely maintenance of fleet vehicles. 
  • Increase Efficiency: Parts management and a set workflow allow faster authorization of work and increase productivity. 
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  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.
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  • Vendor Management: Save details of all the vendors and order directly. Select the medium for vendors to accept the order, such as email or message. 
  • Integration: Reduce the amount of switching between multiple applications. Integrate with other products already deployed and import relevant data to a single location. 
  • Inventory Management: View the exact location of a particular part in the shop, the quantity in stock and the preferred vendor for a particular part. Set a number for quantities of parts and receive a notification when the part needs to be reordered. 
  • Part Kits: Create kits for repetitive jobs and include all the parts and tools needed. After creating a service order, directly select the part kit instead of manually entering the parts. 
  • Purchase Orders: Directly create purchase orders when making a service order. Keep track of purchase orders, who requested it, which vendor delivered, how much it cost and the markup charged on the parts. 
  • Automatic Markups: Automatically mark up on the parts that are being used for a repair, with the option to set discounts and wholesale prices for selected customers. Privacy mode hides markups from customers. 
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Product Ranking

#4

among all
CMMS Software

#57

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maintenance Connection
Fullbay
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 87 87 98 94 100 100 74 98 75 83 96 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 399 reviews
Excellent User Sentiment 224 reviews
90%
of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Fullbay has a 'excellent' User Satisfaction Rating of 94% when considering 224 user reviews from 4 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Maintenance Connection and concluded it earns best-in-class honors for Platform Capabilities. Maintenance Connection stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Platform Capabilities Award

Fullbay stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
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Easy to Use: Users praise Fullbay's intuitive interface, finding it easy to navigate and learn, even for team members who aren't tech-savvy.
Improved Technician Communication: Fullbay's mobile app allows technicians to receive work orders, update job statuses, and communicate with the office in real-time, which streamlines operations and reduces downtime.
Streamlined Invoicing: The platform automates invoicing processes, making it easier to track expenses, bill customers, and get paid faster.
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Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.
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Limited Customization: The software's rigidity can be frustrating for users with unique workflows or reporting needs, as it may not easily adapt to specific requirements.
Mobile App Limitations: Technicians often find the mobile app's functionality lacking compared to the desktop version, hindering their efficiency and access to information while on the go.
Reporting Challenges: Generating custom reports or extracting specific data can be cumbersome, requiring workarounds or manual effort, which can be time-consuming for users who need tailored insights.
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If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

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Is Fullbay truly a "full bay" of features for fleet management? User reviews from the past year suggest that Fullbay is a powerful tool for managing heavy-duty truck and trailer repair shops, but it may not be the perfect fit for everyone. Users praise Fullbay for its comprehensive features, particularly its ability to track preventative maintenance schedules, parts, and labor times, all in one central location. One user raved that Fullbay "covers every aspect" of fleet management, making it a "one-and-done" solution. Another user highlighted how Fullbay streamlined their operations, enabling them to provide faster and more accurate service to their fleet customers. However, some users have reported experiencing significant technical issues and expressed frustration with customer service. One user felt they were the "only company actually using the system" due to the volume of issues encountered. They believed that if Fullbay had a larger user base, these problems would have been addressed and resolved. While Fullbay offers a robust suite of features, potential users should be aware of these reported shortcomings. Overall, Fullbay seems best suited for heavy-duty truck and trailer repair shops seeking a comprehensive, all-in-one solution for managing their operations. Smaller businesses or those with simpler needs may find Fullbay's extensive feature set to be overkill, particularly given the potential for technical difficulties.

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Screenshots

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Head-to-Head Comparison

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