MicroMain vs Tikkit

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Our analysts compared MicroMain vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

MicroMain Software Tool

Product Basics

MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary.

Pros
  • User-friendly interface
  • Affordable pricing
  • Flexible customization
  • Good for small teams
  • Strong inventory management
Cons
  • Limited reporting features
  • Basic mobile app
  • Not ideal for complex needs
  • Limited integrations
  • Scalability concerns
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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$39/User, Monthly
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Tailored to your specific needs
$59 Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Equipment Downtime: Keep assets up and running with preset alerts, technician assignments and advanced preventive maintenance plans.
  • Improve ROI: Better asset maintenance means more uptime, and a longer lifespan for improved asset returns and return on investment.
  • Increase Efficiency: Workforce training modules improve technicians’ skills, and easy calendar-based schedules streamline workflows to optimize team performance.
  • Make Better Maintenance Decisions: Use predictive maintenance techniques to replace parts when they near the end of their life to prevent repairs when a piece of equipment breaks.
  • Increase Asset Lifespan: Facilitate regular maintenance, condition monitoring and other asset management features that result in improved asset lifespan.
  • Schedule Preventive Maintenance Plans: Create, assign, monitor and run reports on preventive maintenance plans to identify areas for improvement and gain other valuable insights.
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Work Order Management: Assign work orders, track tool usage, set due dates and record important asset-related information directly in the work order.
  • Preventive Maintenance: Create preventive maintenance plans, establish consistent maintenance practices and improve safety standards of equipment.
  • Predictive Maintenance: Stored data and maintenance records help make accurate predictions and perform maintenance on optimal schedules to keep assets running at their best.
  • Asset Management: Offers profiles to track an unlimited number of assets, organize them into groups and store detailed records, warranties and other information.
  • Inventory Management: Automatically record changes to inventory based on their usage in work orders and receive alerts when inventory reaches certain thresholds to only reorder when stock is low.
  • Workforce Management: Performance tracking helps monitor the time spent on work orders and supports generating performance reports over time.
  • Barcode Generation: Automatically generates QR codes for individual assets. Attach these barcodes to asset profiles and scan it to attach work orders to those assets or get instant information from the profile.
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#19

among all
CMMS Software

#75

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 84 93 98 92 90 85 78 98 45 64 88 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 46 reviews
Excellent User Sentiment 93 reviews
81%
of users recommend this product

MicroMain has a 'great' User Satisfaction Rating of 81% when considering 46 user reviews from 3 recognized software review sites.

95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

4.0 (22)
4.3 (7)
4.1 (23)
4.77 (43)
n/a
4.8 (43)
5.0 (1)
n/a

Awards

No awards.

Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-friendly Interface: Praised for its intuitive design and clear navigation, making it easy for teams with varying technical expertise to adopt quickly.
Affordable Pricing: Subscription-based model with per-user tiers caters to diverse budgets, particularly attractive for smaller teams or those starting with CMMS.
Strong Inventory Management: Features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels and avoid critical part shortages.
Customization Flexibility: Adaptable to specific needs through customizable work order forms, data fields, and reporting options, ensuring a good fit for various industries and workflows.
Improved Communication & Collaboration: Work order collaboration tools, role-based access control, and notification features streamline communication and keep teams informed.
Data Accuracy & Consistency: Customizable forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Limited Reporting Features: While offering basic reports, MicroMain might lack the advanced reporting and customization needed for in-depth data analysis, especially for larger organizations.
Mobile App Limitations: The mobile app allows basic work order management, but some users mention limitations in functionality and offline capabilities compared to competitor offerings.
Scalability Concerns: Though it caters to various sizes, the subscription model might not be as cost-effective for very large enterprises, with competitor solutions offering better enterprise-level scalability.
Limited Integrations: While open API allows for integrations, pre-built options with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.
Data Import/Export Challenges: Some users report challenges with importing and exporting historical data, which can hinder smooth transitions or data exchange with other systems.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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MicroMain garners praise for its user-friendly interface, affordable pricing, and robust inventory management, making it a popular choice for smaller teams and those new to CMMS. Users appreciate its intuitive design, clear navigation, and subscription model with per-user tiers, which keeps costs manageable. Additionally, features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels, a crucial aspect for many maintenance operations. However, compared to competitors, MicroMain's limitations become apparent. Users often mention its lack of advanced reporting features, which can hinder in-depth data analysis for larger organizations. Similarly, the mobile app, while functional, falls short of competitor offerings in terms of features and offline capabilities. While open API integration is available, pre-built options are limited, potentially requiring additional development work. Ultimately, the decision between MicroMain and similar products hinges on individual needs and priorities. If user-friendliness, affordability, and strong inventory management are paramount, MicroMain shines. However, businesses requiring advanced reporting, extensive mobile functionality, or seamless integration with existing systems might need to explore alternatives. Carefully weigh your specific needs against MicroMain's strengths and weaknesses to determine if it's the right fit for your maintenance operations.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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