Tikkit vs CleanTelligent
Last Updated:Our analysts compared Tikkit vs CleanTelligent based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Product Assistance
Product Insights
- Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place.
- Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates.
- Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.
- Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements.
- Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance.
- Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs.
- Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time.
- Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses.
- Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity.
- Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities.
- Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog.
- Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails.
- Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders.
- Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours.
- Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates.
- Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace.
- Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally:
- Customize the request types to specific locations.
- Write notes only visible to designated users and the vendor.
- View work orders by status, owner type and priority.
- Attach images and documents, as well as add cost.
- Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures.
- Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved.
- Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs.
- Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports.
- Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability.
Product Ranking
#75
among all
CMMS Software
#107
among all
CMMS Software
User Sentiment Summary
93 reviews
77 reviews
Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.
CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.
Awards
Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.
CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.
Screenshots
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