Tikkit vs MaintainX
Last Updated:Our analysts compared Tikkit vs MaintainX based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Product Assistance
Product Insights
- Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place.
- Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates.
- Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.
- Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements.
- Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance.
- Improve Productivity: Standardize and centralize procedures, identify and manage processes that have scope for improvement, implement changes and recapitulate the processes to improve the productivity.
- Improve Asset Lifecycle: Asset tracking, condition monitoring and preventive maintenance help keep assets at peak performance and extend their useful lifespan.
- Customized Templates: Create, digitize and save multiple templates for procedures, forms, checklists and gauge readings.
- Real-Time Insights: Get real-time updates on work orders, assets, parts and vehicles. Access reports to understand the current status and the availability of assets.
- Intuitive Interface: Manage communication, work orders, preventive maintenance and inventory in an easy-to-use interface.
- Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog.
- Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails.
- Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders.
- Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours.
- Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates.
- Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace.
- Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally:
- Customize the request types to specific locations.
- Write notes only visible to designated users and the vendor.
- View work orders by status, owner type and priority.
- Attach images and documents, as well as add cost.
- Asset Management: Manage equipment, vehicle, facilities and machines. Track costs, downtime and uptime, with notifications when an asset fails to assign it to an appropriate technician. Access information like work performed on asset, asset manuals, asset maintenance details and more.
- Reporting: Analyze costs of asset repair, parts used during maintenance, asset downtime and uptime and work order completion. View the history of individual assets on a single screen.
- Work Order Management: Assign and track work orders for buildings, equipment, forklifts and more. Submit work orders without having to fill out forms and check employee performance by viewing the history of work orders. Create repetitive work orders on a calendar or have the runtime basis in seconds.
- Communication: Easily connect members from different departments, plants, shifts and facilities with a central hub for communication instead of having a disjointed conversation over email, calls and text messages. Ensure everyone is updated and in sync with real-time communication and permanent time stamps.
- Compliance: Create and assign inspection procedures, forms and compliance processes to maintain OSHA and other relevant regulations.
- Safety Inspection: Create a repeating work order with an attached form for regular safety inspections. Set the frequency to daily, weekly and monthly to send notifications before the inspection.
- Audit Trails: Record date and time of inspections, attach photos, files, and signature blocks, and easily export completed inspections.
- Escalation Protocols: Notify the escalation team when an inspection item is flagged or fails and create and assign corrective actions.
- Quality Control: Measure and standardize quality control processes, identify the root cause of quality issues and deploy corrective actions throughout the organization.
- Mobile App: Access a real-time messaging and work order system, with the ability to upload photos to work orders to explain the problems. Prioritize and organize work orders based on urgency, viewable on a single screen. Available on Android, iOS and iPad.
- Inventory Management: Set a limit on the requirement of a part and get notified when stock is running low. Make capital decisions and track where the parts are used based on customized reports. Scan barcodes attached on parts and assets to add them to work orders.
- Preventive Maintenance: Schedule, organize, repeat and prioritize maintenance activities at a set interval. Attach a form or checklist to work orders for locations, assets, routine inspections and safety checks.
- Multi-Language Support: MaintainX supports English, French, Spanish, Danish, German, Italian, Japanese, Dutch, Polish, Portuguese, Czech, Romanian, Russian, Slovak, Turkish and Chinese.
Product Ranking
#75
among all
CMMS Software
#99
among all
CMMS Software
User Sentiment Summary
93 reviews
819 reviews
Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.
MaintainX has a 'excellent' User Satisfaction Rating of 95% when considering 819 user reviews from 3 recognized software review sites.
Awards
Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
MaintainX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.
Users rave about MaintainX's mobile-first design, which makes it easy to manage maintenance tasks on the go. The software is intuitive and user-friendly, even for those who aren't tech-savvy. Users appreciate the ability to create custom templates for procedures and checklists, which helps to standardize processes and ensure consistency. The real-time communication features are also a big hit, allowing teams to stay connected and collaborate efficiently. MaintainX is a great option for businesses that want to streamline their maintenance operations and improve communication between teams. However, some users have expressed concerns about the lack of advanced features, such as inventory management and reporting. While MaintainX is a solid choice for basic maintenance tasks, it may not be the best fit for businesses with complex needs. For example, some users have found that the reporting features are limited and don't provide the level of detail they need to make informed decisions. Additionally, some users have reported issues with the software's stability, with occasional glitches and crashes. Despite these drawbacks, MaintainX remains a popular choice for businesses looking for a simple and affordable CMMS solution. MaintainX is best suited for small to medium-sized businesses that are looking for a user-friendly and affordable CMMS solution. It's a great option for businesses that prioritize mobile access and real-time communication. However, if you need a more robust CMMS with advanced features, such as inventory management and detailed reporting, you may want to consider other options. For example, if you need to track inventory levels and manage spare parts, MaintainX may not be the best choice. However, if you're looking for a simple and easy-to-use solution for managing basic maintenance tasks, MaintainX is a great option.
Screenshots
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