UpKeep vs EZOfficeInventory

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Our analysts compared UpKeep vs EZOfficeInventory based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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EZOfficeInventory is an asset management software solution designed to streamline the organization and tracking of physical assets within a business. It caters to businesses of various sizes, particularly those managing a moderate to large volume of assets. EZOfficeInventory offers a centralized platform to manage the entire asset lifecycle, from initial acquisition and deployment to maintenance and eventual disposal. Its key benefits include improved asset visibility, simplified tracking processes, and enhanced control over asset lifespans. Popular features include an asset registry, automated depreciation calculations, and work order management functionalities. User experiences suggest that EZOfficeInventory stands out for its user-friendly interface, ease of customization, and scalable design. Compared to similar asset management software, EZOfficeInventory is generally considered competitively priced, offering a subscription-based model with various tiers catering to different business needs.

Pros
  • Easy to use
  • Tracks assets
  • Customizable
  • Scalable design
  • Cost-effective
Cons
  • Limited reporting?
  • Mobile app basic?
  • Integration issues?
  • Learning curve?
  • Support availability?
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$45/User, Monthly
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Tailored to your specific needs
$40 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
we're gathering data
we're gathering data

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Manage Asset Lifecycles: Manage assets from procurement to retirement and every stage in between. Track purchase orders, repair histories, warranties, vendor information and overall lifetime costs to monitor asset condition.
  • Schedule Asset Use: Determine the status of assets through the calendar interface and access more granular data by filtering conditions such as group, location or time period.
  • Track Costs and Budget Expenditures: Generate purchase orders and keep records of asset costs within asset profiles for quick access and searchable histories. Log labor hours spent on repairs, manage vendor contacts and more.
  • Keep Track of Equipment: Manage the meta location of assets, spare parts inventory, fleets and ensure all assets are accounted for using detailed location tracking. Link assets to field locations, allow check in or out by registered users and offer an event calendar for reservations.
  • Classify Assets: Create groups, subgroups, bundles, packages and carts to clarify asset usage, build teams, streamline projects and organize asset utilization. Label assets that can be treated as a single entity, bundle them by custom fields and make it easier to interact with them in a way that suits organizational needs.
  • Lower Costs: Track when an asset costs more to repair than it would cost to procure a new asset and begin budgeting to execute the purchase. Schedule preventive maintenance plans, lowering unexpected downtime and improving asset availability.
  • Improve Asset Performance: Leverage preventive maintenance, monitor part conditions and receive alerts when it’s time to replace them, reducing catastrophic failures.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Inventory Management: Track spare parts and other inventory by location, and set alerts that trigger automatically when stock is low.
  • Asset Check-In/Out: Technicians can reserve these assets ahead of time to prevent booking conflicts. They can mark assets and equipment as checked in or out to keep locations and other time-sensitive information up to date.
  • Dashboard Calendars: Communicate asset status, availability, location and maintenance records as well as upcoming events from a central calendar interface.
  • Labels and Barcodes: Create labels in varying sizes and formats, then scan items quickly with an external RFID reader, third-party scanner or the mobile app. Access these items in the iOS app to perform bulk actions and attach them to assets or locations.
  • Maintenance History: Record repair history, warranties, asset usage, availability metrics and more to optimize asset usage.
  • Carts: This grouping feature helps track projects or assets across locations and perform bulk actions on asset profiles.
  • ID Scan: Restrict access and improve security by requiring employees to scan their ID barcode when checking out assets.
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Product Ranking

#1

among all
CMMS Software

#13

among all
CMMS Software

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Analyst Rating Summary

84
78
50
25
84
92
100
94
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Inventory Management
Maintenance Request Management
Preventive and Predictive Maintenance Management
Mobile Capabilities
Platform Capabilities
Maintenance Request Management
Platform Capabilities
Inventory Management
Asset Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UpKeep
EZOfficeInventory
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 25 92 94 98 89 95 45 78 89 45 64 75 0 25 50 75 100
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92%
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8%
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93%
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89%
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11%
83%
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17%
90%
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43%
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57%
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67%
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67%
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82%
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18%
71%
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29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
0%
33%
39%
0%
61%

User Sentiment Summary

Excellent User Sentiment 2575 reviews
Excellent User Sentiment 1730 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

92%
of users recommend this product

EZOfficeInventory has a 'excellent' User Satisfaction Rating of 92% when considering 1730 user reviews from 3 recognized software review sites.

5.0 (14)
n/a
4.5 (944)
4.5 (227)
4.6 (1332)
n/a
n/a
4.6 (1484)
4.7 (248)
5.0 (19)
4.3 (37)
n/a

Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

EZOfficeInventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Easy to Use: More than 95% of users mentioning this aspect felt that EZOfficeInventory is user-friendly and easy to navigate.
Tracking: Users can track products, tools, equipment, assets and technology, according to all the reviews mentioning this feature.
Asset Management: More than 85% of reviews about this feature indicated that asset management is easy.
Interface: Every user who mentioned this feature noted that the interface is organized and makes it easy to import and export data.
Customer Service: Customer service is very helpful according to every reviewer mentioning support.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Implementation: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 85% of reviews referring to setting up the system.
Search: Searching by asset number or location is difficult, according to 80% of users who mention this feature.
Mobile Interface: Functionality of the mobile interface needs improvement, such as its tendency to crash, according to every review mentioning the mobile UI.
Asset Processing: Multiple assets can’t be processed at the same time, according to every review referring to this feature.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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Recent user reviews of EZOfficeInventory highlight its user-friendly interface, ease of customization, and scalable design as key strengths. Users appreciate the ability to track assets effortlessly, similar to managing items on a grocery list, but with the added benefit of functionalities like maintenance scheduling and depreciation tracking, which can be crucial for businesses managing valuable equipment or extensive inventory. While some users expressed concerns about limited reporting options and a basic mobile app compared to competitors, others found the core functionalities sufficient for their needs and praised the software's cost-effectiveness. This balance between affordability and core functionality seems to be a differentiating factor for EZOfficeInventory, especially for businesses seeking a user-friendly and affordable asset management solution without the complexity or higher price tag of some enterprise-level software options. Overall, EZOfficeInventory appears best suited for small and medium-sized businesses, or larger organizations with straightforward asset management needs. Its user-friendly interface, combined with its customization options and core functionalities, can streamline asset tracking and improve overall asset lifecycle management, proving valuable for businesses seeking an efficient and cost-effective solution.

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