Confluence vs Egnyte

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Our analysts compared Confluence vs Egnyte based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Egnyte is a cloud-based file-sharing tool that allows users to access confidential data and collaborate from any device. It identifies content types, classifies data and scans files to pinpoint discrepancies in user behavior. It integrates with third-party apps like DocuSign, Microsoft Office, Microsoft Outlook, Salesforce and Google Workspace.
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$4.89/User, Monthly
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$10/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Work From Anywhere: Sync, export and download files from an intuitive and organized dashboard. Work on any device with software architecture using the open API. Access corporate content on the go without a VPN. 
  • Sync Automatically: Securely sync files between local databases and the cloud. Back up originals and copy files instantly after sending them to users. Use the desktop app to sync folders for easy offline access. 
  • Monitor File Activity: Track the status of files and view activity, permissions and storage availability. Easily enable commenting, folder sharing and task assignment. 
  • Streamline Maintenance: Automate product updates and enhancements to ensure clients have the latest security intelligence, with no action needed on their end. 
  • Share Files Securely: Control data access at a granular level with fully audited file sharing for vendors and clients. Allow users to manage uploads, downloads and logins. 
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Web Access: Quickly and securely access, share and manage files through any web browser. 
  • Mobile Access: Access files from any mobile device. Download, modify and share documents via the mobile app. 
  • Desktop Access: Use mapped drives to enable account access on a desktop or laptop. 
  • Desktop Sync: Get access to all files with or without internet connectivity. Automatically sync updated documents between the server and any device as soon as network connection is restored. 
  • Sub-Folder Sync: Select and sync files and folders locally. Assign permissions and easily monitor bandwidth usage. 
  • File Storage: Upload smaller files using the web browser and larger folders via the web-based Java uploader, local cloud or mapped drive. Easily store PowerPoint presentations, CAd drawings and videos. 
  • Automatic File Versioning: Modify file names automatically with the versions update. Access a complete audit trail of changes made. 
  • File Change Notifications: Automatically notify assignees whenever files are modified. Send detailed email alerts using the mail server. 
  • File-Sharing: Remote teams and customers can collaborate regardless of location. Adjustable file permissions ensure data security. 
  • Enterprise-Caliber Security: Use 256-bit AES encryption over SSL to secure continuous data backup and desktop-based requests. Employ end-to-end encryption and allow customers to manage encryption keys, ensuring complete control over files from any location. 
  • Customization and Branding: Ensure consistency by customizing the access URL, website aesthetics, message templates, color scheme of domain pages and the company logo. Enable administrators to set up company mail servers. 
  • Tailored Domain Name: Provide a standard URL to access the domain across company accounts and while sharing file links. 
  • Advanced Search: Retrieve files based on keywords, file names and other search terms. Index all uploaded documents to simplify the search process. 
  • File Backup: Automatically back files up in the cloud and sync with local storage. Restore files and folders with a single click, including older versions. 
  • Permission and Control: Allow only specific users to access accounts, files, folders and sub-folders. Adjust permissions, modify passwords and activate or deactivate users as needed. 
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Product Ranking

#6

among all
CMS Software

#14

among all
CMS Software

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Analyst Rating Summary

72
85
17
83
90
60
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100
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Collaboration
Integrations and Extensibility
Compliances
Platform Capabilities
Integrations and Extensibility
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Confluence
Egnyte
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 17 90 50 59 84 58 79 76 62 83 60 100 78 84 81 93 95 80 0 25 50 75 100
17%
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83%
83%
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80%
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60%
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50%
100%
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33%
0%
67%
78%
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22%
71%
7%
22%
79%
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21%
17%
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83%
83%
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71%
14%
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86%
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90%
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
88%
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12%

User Sentiment Summary

Great User Sentiment 4871 reviews
Excellent User Sentiment 81 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Egnyte has a 'excellent' User Satisfaction Rating of 91% when considering 81 user reviews from 1 recognized software review sites.

n/a
4.54 (81)
4.1 (3769)
n/a
4.4 (1102)
n/a

Awards

SelectHub research analysts have evaluated Confluence and concluded it earns best-in-class honors for Collaboration.

Collaboration Award

SelectHub research analysts have evaluated Egnyte and concluded it earns best-in-class honors for Compliances and Mobile Capabilities. Egnyte stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Compliances Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Intuitive Interface: Users appreciate Egnyte's user-friendly interface, which simplifies file management and collaboration, reducing the learning curve for new users.
Robust Security: Egnyte's robust security features, such as data encryption, access controls, and audit trails, provide peace of mind for businesses concerned about data protection.
Seamless Integration: Egnyte seamlessly integrates with popular business applications like Microsoft Office 365 and Google Workspace, enhancing productivity and streamlining workflows.
Scalability and Flexibility: Egnyte's scalable architecture allows businesses to easily adjust storage capacity and user access as their needs evolve, providing flexibility and cost-effectiveness.
Excellent Customer Support: Egnyte's dedicated customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Limited Offline Access: Egnyte's offline access is restricted to specific file types and requires a stable internet connection for initial syncing, which can be inconvenient for users who need to access files without an internet connection.
Complex User Interface: Some users find Egnyte's user interface to be cluttered and difficult to navigate, especially for non-technical users who may struggle to locate and manage files efficiently.
Limited File Sharing Options: Egnyte's file sharing capabilities are considered limited compared to other ECM solutions, with users reporting difficulties in sharing files with external collaborators and managing permissions effectively.
Slow Performance: Users have experienced performance issues with Egnyte, particularly when working with large files or during peak usage times, which can hinder productivity and collaboration.
Limited Customization: Egnyte offers limited customization options, making it difficult for users to tailor the platform to their specific business needs and workflows.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Egnyte is a cloud-based file sharing software that has received positive user reviews in the past year. Users appreciate its user-friendly interface, robust security features, and seamless integration with other business applications. Egnyte's strengths lie in its ability to centralize and manage content from multiple sources, providing a single source of truth for businesses. Its granular access controls and audit trails ensure data security and compliance, making it a reliable choice for organizations with sensitive information. Compared to similar products, Egnyte stands out with its differentiating factors. Its AI-powered search capabilities enable users to quickly locate specific files and information, saving time and effort. Additionally, Egnyte's mobile app provides remote access to content, allowing users to stay connected and productive on the go. These features are particularly valuable for businesses that require real-time access to information and collaboration from anywhere. Egnyte is best suited for businesses of all sizes that prioritize data security, collaboration, and ease of use. Its scalability and flexibility make it adaptable to the evolving needs of organizations. Whether it's managing large volumes of content, ensuring compliance, or facilitating remote work, Egnyte offers a comprehensive solution that meets the demands of modern businesses.

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