Egnyte vs DocuWare

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Our analysts compared Egnyte vs DocuWare based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Egnyte is a cloud-based file-sharing tool that allows users to access confidential data and collaborate from any device. It identifies content types, classifies data and scans files to pinpoint discrepancies in user behavior. It integrates with third-party apps like DocuSign, Microsoft Office, Microsoft Outlook, Salesforce and Google Workspace.
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DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
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$10/User, Monthly
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$300 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Work From Anywhere: Sync, export and download files from an intuitive and organized dashboard. Work on any device with software architecture using the open API. Access corporate content on the go without a VPN. 
  • Sync Automatically: Securely sync files between local databases and the cloud. Back up originals and copy files instantly after sending them to users. Use the desktop app to sync folders for easy offline access. 
  • Monitor File Activity: Track the status of files and view activity, permissions and storage availability. Easily enable commenting, folder sharing and task assignment. 
  • Streamline Maintenance: Automate product updates and enhancements to ensure clients have the latest security intelligence, with no action needed on their end. 
  • Share Files Securely: Control data access at a granular level with fully audited file sharing for vendors and clients. Allow users to manage uploads, downloads and logins. 
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  • Strengthen Accessibility: Take advantage of the streamlined interface to simplify content management. Configure the system according to specific organizational requirements. Enable improved automation and networking by integrating with IT infrastructure. 
  • Improve Indexing: Save time spent retrieving files with the intelligent indexing system. Index and store documents automatically and make them available instantly. 
  • Save Paper: Eliminate the need for multiple document copies with centralized storage. Digitize filing and document storage to save money. 
  • Boost Security: Get complete control over who can view, access and modify files. Decrease the chances of losing essential documents by creating several reliable backups. Employ mandates like HIPAA and General Data Protection Regulation (GDPR). 
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  • Web Access: Quickly and securely access, share and manage files through any web browser. 
  • Mobile Access: Access files from any mobile device. Download, modify and share documents via the mobile app. 
  • Desktop Access: Use mapped drives to enable account access on a desktop or laptop. 
  • Desktop Sync: Get access to all files with or without internet connectivity. Automatically sync updated documents between the server and any device as soon as network connection is restored. 
  • Sub-Folder Sync: Select and sync files and folders locally. Assign permissions and easily monitor bandwidth usage. 
  • File Storage: Upload smaller files using the web browser and larger folders via the web-based Java uploader, local cloud or mapped drive. Easily store PowerPoint presentations, CAd drawings and videos. 
  • Automatic File Versioning: Modify file names automatically with the versions update. Access a complete audit trail of changes made. 
  • File Change Notifications: Automatically notify assignees whenever files are modified. Send detailed email alerts using the mail server. 
  • File-Sharing: Remote teams and customers can collaborate regardless of location. Adjustable file permissions ensure data security. 
  • Enterprise-Caliber Security: Use 256-bit AES encryption over SSL to secure continuous data backup and desktop-based requests. Employ end-to-end encryption and allow customers to manage encryption keys, ensuring complete control over files from any location. 
  • Customization and Branding: Ensure consistency by customizing the access URL, website aesthetics, message templates, color scheme of domain pages and the company logo. Enable administrators to set up company mail servers. 
  • Tailored Domain Name: Provide a standard URL to access the domain across company accounts and while sharing file links. 
  • Advanced Search: Retrieve files based on keywords, file names and other search terms. Index all uploaded documents to simplify the search process. 
  • File Backup: Automatically back files up in the cloud and sync with local storage. Restore files and folders with a single click, including older versions. 
  • Permission and Control: Allow only specific users to access accounts, files, folders and sub-folders. Adjust permissions, modify passwords and activate or deactivate users as needed. 
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  • Intelligent Indexing: Identify valuable document information and convert it into usable data. Process documents that can’t be standardized. Avoid laborious tasks and save time. 
  • Workflow Manager: Design automation workflows using an intuitive interface. Customize processes at any point to optimize information flow. Clear all pending tasks shown in automatically updated lists. Set deadlines for assignments and make escalation decisions. Assign available employees in a team to complete pending tasks. 
  • Task Management: Streamline and manage routine tasks without losing track of assignments. Automatically update lists and display required documents instantly. Set up reminders and send emails when documents meet required criteria. 
  • Document Importing: Enable automatic and reliable file indexing before storage. Post and archive e-invoices, ensuring cost reduction and eliminating the need for manual data transfer. Automatically import PDFs of invoices, reports and memos. Use a network scanner to forward documents to team members. 
  • Electronic Signatures: Integrate external signature providers into work processes and send document signature reminders. Employ reliable security requirements. Store files that require signatures in a centralized location for easy access. 
  • Electronic Forms: Create web-based forms using calendar inputs, dropdowns, text fields and checkboxes. Optimize and secure forms for mobile devices and share URLs. Set up user-friendly documents without programming. 
  • Email Integration: Store messages from email accounts automatically. Save essential emails and access all files related to one project. Keep mailboxes tidy by deleting messages once they are stored. Archive emails and make information from them available to colleagues. 
  • Index Data Export: Capture necessary data automatically for indexing to retrieve documents. Import information into the ERP or accounting system. Generate comprehensive posting records. Start and schedule exports with a single click. 
  • Data Synchronization: Exchange data with ERP, HRM and CRM systems. Make use of single-entry figures and statistics across multiple systems. Index large chunks of data instantly to maintain consistency. 
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Product Ranking

#14

among all
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#45

among all
CMS Software

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Analyst Rating Summary

85
83
83
48
60
80
100
83
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Compliances
Platform Capabilities
Integrations and Extensibility
Mobile Capabilities
Content Capture
Integrations and Extensibility
Mobile Capabilities
Document Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Egnyte
DocuWare
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 83 60 100 78 84 81 93 95 80 48 80 83 100 85 67 93 77 60 0 25 50 75 100
83%
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17%
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80%
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100%
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83%
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17%
78%
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22%
100%
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79%
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21%
86%
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14%
83%
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17%
67%
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33%
86%
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14%
86%
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90%
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10%
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40%
80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

88%
0%
12%
100%
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User Sentiment Summary

Excellent User Sentiment 81 reviews
Excellent User Sentiment 118 reviews
91%
of users recommend this product

Egnyte has a 'excellent' User Satisfaction Rating of 91% when considering 81 user reviews from 1 recognized software review sites.

92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

4.54 (81)
4.58 (58)
n/a
4.6 (60)

Awards

SelectHub research analysts have evaluated Egnyte and concluded it earns best-in-class honors for Compliances and Mobile Capabilities. Egnyte stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Compliances Award
Mobile Capabilities Award

SelectHub research analysts have evaluated DocuWare and concluded it earns best-in-class honors for Content Capture, Mobile Capabilities and Integrations and Extensibility. DocuWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Content Capture Award
Mobile Capabilities Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate Egnyte's user-friendly interface, which simplifies file management and collaboration, reducing the learning curve for new users.
Robust Security: Egnyte's robust security features, such as data encryption, access controls, and audit trails, provide peace of mind for businesses concerned about data protection.
Seamless Integration: Egnyte seamlessly integrates with popular business applications like Microsoft Office 365 and Google Workspace, enhancing productivity and streamlining workflows.
Scalability and Flexibility: Egnyte's scalable architecture allows businesses to easily adjust storage capacity and user access as their needs evolve, providing flexibility and cost-effectiveness.
Excellent Customer Support: Egnyte's dedicated customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.
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Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
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Limited Offline Access: Egnyte's offline access is restricted to specific file types and requires a stable internet connection for initial syncing, which can be inconvenient for users who need to access files without an internet connection.
Complex User Interface: Some users find Egnyte's user interface to be cluttered and difficult to navigate, especially for non-technical users who may struggle to locate and manage files efficiently.
Limited File Sharing Options: Egnyte's file sharing capabilities are considered limited compared to other ECM solutions, with users reporting difficulties in sharing files with external collaborators and managing permissions effectively.
Slow Performance: Users have experienced performance issues with Egnyte, particularly when working with large files or during peak usage times, which can hinder productivity and collaboration.
Limited Customization: Egnyte offers limited customization options, making it difficult for users to tailor the platform to their specific business needs and workflows.
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Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
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Egnyte is a cloud-based file sharing software that has received positive user reviews in the past year. Users appreciate its user-friendly interface, robust security features, and seamless integration with other business applications. Egnyte's strengths lie in its ability to centralize and manage content from multiple sources, providing a single source of truth for businesses. Its granular access controls and audit trails ensure data security and compliance, making it a reliable choice for organizations with sensitive information. Compared to similar products, Egnyte stands out with its differentiating factors. Its AI-powered search capabilities enable users to quickly locate specific files and information, saving time and effort. Additionally, Egnyte's mobile app provides remote access to content, allowing users to stay connected and productive on the go. These features are particularly valuable for businesses that require real-time access to information and collaboration from anywhere. Egnyte is best suited for businesses of all sizes that prioritize data security, collaboration, and ease of use. Its scalability and flexibility make it adaptable to the evolving needs of organizations. Whether it's managing large volumes of content, ensuring compliance, or facilitating remote work, Egnyte offers a comprehensive solution that meets the demands of modern businesses.

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DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

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