Salesforce CPQ vs Oracle CPQ

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Our analysts compared Salesforce CPQ vs Oracle CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Salesforce CPQ is a cloud-based software designed to streamline the sales process for businesses, particularly those dealing with complex products or services that require a high degree of customization. By automating tasks such as configuring products, generating quotes, and managing pricing, Salesforce CPQ can significantly improve sales efficiency and customer satisfaction while reducing costs. Key features include product catalog management, quote creation, and pricing automation, all of which contribute to a more efficient sales cycle.

User experiences suggest that Salesforce CPQ excels in its ability to handle intricate product configurations and pricing rules, making it a valuable tool for businesses with complex sales processes. While pricing details may vary based on specific requirements and contract terms, it's important to note that Salesforce CPQ typically involves subscription-based fees. When considering similar products, it's recommended to carefully evaluate features, pricing structures, and user reviews to determine the best fit for your business needs. Keep in mind that pricing and feature information can change over time, so it's always a good idea to check the latest resources for the most current details.

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Oracle CPQ is a cloud-based software solution aimed at streamlining the quote-to-cash process for businesses selling complex products or services with various configurations and pricing options. It assists salespeople in quickly and accurately generating professional quotes by guiding them through product selection, configuration, pricing, and approval workflows. This can lead to faster sales cycles, reduced errors, and improved customer satisfaction. Oracle CPQ is most suitable for companies with complex sales processes, intricate product offerings, and a need for accurate and consistent pricing. Key benefits include increased efficiency, improved accuracy, enhanced customer experience, and better sales performance. Popular features include guided selling, product configuration rules, dynamic pricing, and integration with leading CRM and ERP systems. User reviews highlight the ease of use, intuitive interface, and robust functionality. However, some users report occasional performance issues and limited customization options compared to competitors. Pricing varies depending on the specific configuration and number of users. It typically follows a subscription model with annual or monthly fees based on the chosen plan.

Pros
  • Fast and responsive UI
  • Easy to learn and use
  • Handles complex products
  • Streamlines sales process
  • Improves accuracy and efficiency
Cons
  • Limited customization options
  • Can be expensive
  • Occasional performance issues
  • Steep learning curve for complex configurations
  • Limited analytics capabilities
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    $150/User, Monthly
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    $240 Monthly
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    Tailored to your specific needs
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    Windows
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    Chromebook
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    Cloud
    On-Premise
    Mobile
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    Mobile

    Product Assistance

    Documentation
    In Person
    Live Online
    Videos
    Webinars
    Documentation
    In Person
    Live Online
    Videos
    Webinars
    Email
    Phone
    Chat
    FAQ
    Forum
    Knowledge Base
    24/7 Live Support
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    24/7 Live Support

    Product Insights

    • Diverse Sales Flexibility: Create a customizable pricing system with various sales options and configuring conditions. 
    • Simplify Sales: Use popular third-party integrations and an intuitive interface to easily create configuring systems. 
    • Fast Results: Use complex computing engines and numerous presets to configure quotes quickly. 
    • Versatile Tool: Use AI, integrations and other analytic tools to optimize the program’s efficiency. Optimize the configuring process through analysis of customer purchase data. 
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    • Increased efficiency and productivity: Streamline the quote-to-cash process, reduce manual errors, and close deals faster with automated workflows and guided selling.
    • Improved accuracy and consistency: Generate error-free quotes with dynamic pricing, product configuration rules, and real-time data validation.
    • Enhanced customer experience: Provide a faster and more personalized sales experience with interactive proposals, guided product selection, and real-time pricing.
    • Better sales performance: Increase win rates, average deal size, and revenue with improved sales tools, guided selling, and real-time insights.
    • Reduced costs: Save time and money by automating manual tasks, reducing errors, and eliminating the need for manual pricing calculations.
    • Improved data and insights: Gain valuable insights into your sales performance with comprehensive reporting and analytics dashboards.
    • Scalability and flexibility: Adapt to changing business needs with a scalable solution that can grow with your business.
    • Integration with leading CRM and ERP systems: Seamlessly integrate with your existing systems for a unified sales experience and improved data visibility.
    • Global reach and support: Sell across international markets with multi-language support, global pricing capabilities, and international tax rules.
    • Improved collaboration: Foster better communication and collaboration between sales, product, and finance teams with a single platform for managing the entire quote-to-cash process.
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    • Pricing Engine: Use a sophisticated pricing engine to model different types of payments, including one-time payments, recurring payments and payments determined by usage. 
    • Automated Renewal Quotes: Save time by automating renewed quotes and sending summaries to current customers. 
    • Centralized Data: Ensure complete visibility by keeping client data in one place, including purchases, assets and subscriptions. 
    • AI Insights: Manipulate AI data gathering and findings to better understand client data. Increase sales intelligence and create deeper insight reports. 
    • Automated Invoices: Split quotes into multiple orders to simplify and automate configurations. Eliminate pricing discrepancies by using a singular pricing engine. 
    • Price Analytics: Task AI to detect trends among products, sales teams and regions. Mine data from AI analysis to better suit pricing standards. 
    • Accessibility: Access functions from any desktop or mobile device with internet connection. Use cloud-capabilities to track quotes on the go. 
    • Integration: Utilize flexible integration capabilities to bundle with other leading products like Docusign. 
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    • Guided Selling: Aid sales reps by recommending relevant items and identifying client requirements. Provide customers with self-service functionalities for configurations and purchases. 
    • Configurations: Accurately configure dynamic products and receive the optimal mix through built-in intelligence modules. Use a standard model and reusable rules for customizations. Work with clients to configure products in real time from any device. 
    • Subscription Management: Deliver subscription-specific quotes and configure annuities, license contracts, renewals and support agreements. 
    • Pricing Support: Receive pricing and rebate data according to promotions and regulations in real time. Provides optional discounting, localizations, channel pricing and more. 
    • Analytics: Ensure sales processes are in tandem with company goals through in-depth analytics. Gain an overview of price scoring, KPI comparisons, past trends and predictive win optimization data. 
    • Workflows Management: Automate approval and authorization processes with restrained access at every level. Speed up the process by notifying relevant decision-makers via mobile devices. 
    • Quotes: Build brand-specific quotes and proposals by collating relevant and current data. 
    • Document Designer: Generate elaborate, customized documents including proposals, quotes, datasheets, contracts, engineering documents and work statements. 
    • Contract Management: Create and store detailed, multi-faceted contracts with signatures and approvals routing. Compare and combine deals, highlight specific portions and accept or reject changes. Identify recurring trends through analytical modules 
    • Digital Signatures: Collect legally binding e-signatures through integrations. 
    • Multi-lingual Support: Customize documents by using the built-in multi-language module. 
    • Integrations: Streamline sales-to-order processes and centralize crucial data through connections with CRMs, ERPs, web applications and e-commerce platforms. 
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    Product Ranking

    #7

    among all
    CPQ Software

    #29

    among all
    CPQ Software

    Find out who the leaders are

    Analyst Rating Summary

    85
    83
    37
    67
    82
    95
    100
    100
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    Dashboard and Reporting
    Price Management
    Platform Capabilities and Security
    Quote Management
    Dashboard and Reporting
    Platform Capabilities and Security
    Price Management
    Contract Management

    Analyst Ratings for Functional Requirements Customize This Data Customize This Data

    Salesforce CPQ
    Oracle CPQ
    + Add Product + Add Product
    AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 37 82 100 63 97 100 81 95 67 95 100 38 100 100 76 84 0 25 50 75 100
    17%
    33%
    50%
    67%
    0%
    33%
    73%
    0%
    27%
    91%
    0%
    9%
    100%
    0%
    0%
    100%
    0%
    0%
    67%
    0%
    33%
    33%
    0%
    67%
    92%
    8%
    0%
    100%
    0%
    0%
    100%
    0%
    0%
    100%
    0%
    0%
    76%
    6%
    18%
    71%
    0%
    29%
    95%
    0%
    5%
    84%
    0%
    16%

    Analyst Ratings for Technical Requirements Customize This Data Customize This Data

    64%
    0%
    36%
    64%
    0%
    36%

    User Sentiment Summary

    we're gathering data
    Great User Sentiment 327 reviews
    we're gathering data
    81%
    of users recommend this product

    Oracle CPQ has a 'great' User Satisfaction Rating of 81% when considering 327 user reviews from 3 recognized software review sites.

    n/a
    3.9 (223)
    n/a
    4.3 (7)
    n/a
    4.3 (97)

    Awards

    SelectHub research analysts have evaluated Salesforce CPQ and concluded it earns best-in-class honors for Dashboard and Reporting and Price Management.

    Dashboard and Reporting Award
    Price Management Award

    SelectHub research analysts have evaluated Oracle CPQ and concluded it earns best-in-class honors for Contract Management, Dashboard and Reporting, Platform Capabilities and Security and Price Management.

    Contract Management Award
    Dashboard and Reporting Award
    Platform Capabilities and Security Award
    Price Management Award

    Synopsis of User Ratings and Reviews

    Guided Selling: Salesforce CPQ provides a guided selling experience that helps sales reps to configure products and generate quotes quickly and accurately, even for complex products with many options and dependencies. This can help to reduce errors and improve sales efficiency.
    Streamlined Quote-to-Cash: Salesforce CPQ helps to streamline the quote-to-cash process by automating many of the manual tasks involved in generating quotes, contracts, and invoices. This can help to reduce cycle times and improve cash flow.
    Improved Accuracy: Salesforce CPQ helps to improve the accuracy of quotes by ensuring that all products and services are priced correctly and that all discounts and promotions are applied consistently. This can help to reduce billing errors and improve customer satisfaction.
    Increased Sales: Salesforce CPQ can help to increase sales by making it easier for sales reps to sell complex products and services. It can also help to improve customer satisfaction by providing a more streamlined and efficient sales experience.
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    Streamlined Sales Process: Oracle CPQ automates many manual tasks, such as product configuration and quote generation, leading to faster sales cycles and improved efficiency. This allows sales teams to focus on building relationships and closing deals.
    Increased Accuracy: The platform's guided selling tools and built-in intelligence help prevent errors in product configuration, ensuring accurate quotes and orders. This eliminates the risk of costly errors and improves customer satisfaction.
    Improved Customer Experience: Customers can access product information, configure quotes, and place orders independently through self-service portals. This provides a more convenient and satisfying experience, leading to increased customer loyalty.
    Enhanced Revenue Management: Oracle CPQ provides tools for managing subscription lifecycles, recurring billing, and pricing strategies. This helps businesses optimize revenue generation and maximize profitability.
    Scalability and Flexibility: The platform can be easily scaled to accommodate business growth and adapted to meet specific needs through customization and integrations. This ensures that Oracle CPQ can grow with your business and meet your evolving needs.
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    Steep Learning Curve: Salesforce CPQ has a reputation for being complex and challenging to learn, especially for users without prior experience with Salesforce products or CPQ software. The abundance of features and customization options can be overwhelming for new users, often requiring extensive training and support to get up to speed.
    Implementation Challenges: Implementing Salesforce CPQ can be a time-consuming and resource-intensive process, often requiring the involvement of experienced consultants or developers. Integrating CPQ with existing Salesforce instances or other business systems can pose additional challenges, potentially leading to delays and budget overruns.
    Cost: Salesforce CPQ is a premium product with a price tag to match. The subscription fees, implementation costs, and ongoing maintenance expenses can be significant, especially for small and medium-sized businesses. The pricing structure can also be complex, with different tiers and add-on features that can quickly increase the overall cost.
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    Steep Learning Curve: New users may find the interface and configuration process complex, requiring significant training and adoption efforts.
    Limited Customization Options: While configurable, the platform may not offer the level of customization desired by some businesses, potentially hindering workflow integration.
    Limited Reporting Capabilities: Pre-built reports may not meet specific needs, requiring custom development or third-party solutions, increasing costs and complexity.
    Integration Challenges: Seamless integration with existing systems can be complex, requiring additional development work and potentially delaying deployment.
    Costly Implementation: Initial setup and ongoing subscription fees can be significant, especially for larger organizations, making it less accessible for smaller businesses.
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    Salesforce CPQ has garnered significant praise for its user-friendly interface, enabling sales teams to swiftly generate accurate quotes and streamline the sales process. Users highlight the software's intuitive design and guided selling capabilities, which empower representatives to configure products, determine pricing, and create professional quotes with ease. This efficiency translates into faster sales cycles and improved customer satisfaction. Salesforce CPQ's integration with Salesforce CRM further enhances its value proposition by providing a unified platform for managing customer interactions, sales processes, and order fulfillment. However, some users note that Salesforce CPQ's robust features come at a cost, as the software can be relatively expensive compared to some competitors. Additionally, the platform's extensive customization options, while offering flexibility, can also introduce complexity for new users. Despite these drawbacks, many users consider Salesforce CPQ a worthwhile investment due to its ability to drive revenue growth and enhance sales productivity. The software's strengths in automation, accuracy, and integration make it particularly well-suited for businesses with complex sales processes, diverse product offerings, and a need for scalability. Salesforce CPQ empowers these organizations to optimize their sales operations and achieve sustainable growth.

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    Reviews of Oracle CPQ offer a mixed perspective, highlighting both its strengths and weaknesses. Many users praise its ability to streamline the sales process and automate tasks, particularly compared to manual methods or simpler CPQ tools. One user noted, "Oracle CPQ saved us an immense amount of time on product configuration and quoting, allowing us to close deals faster." Others commended its accuracy and reduced error rates, citing the platform's guided selling tools and built-in intelligence. A reviewer stated, "With Oracle CPQ, we can be confident that our quotes and orders are accurate, eliminating costly mistakes." However, some users expressed concerns about the platform's complexity and steep learning curve, especially for less tech-savvy teams. One user commented, "The interface can be daunting for new users, and the initial training process is quite intensive." Additionally, some reviewers felt that the customization options were limited compared to competitors like Salesforce CPQ, potentially hindering integration with existing workflows. A reviewer noted, "While Oracle CPQ offers some customization, it's not as flexible as some other solutions, which can make it difficult to adapt to specific business needs." Despite these drawbacks, users ultimately seem to appreciate the value that Oracle CPQ brings to their businesses. Many acknowledge that its strengths, such as automation, accuracy, and scalability, outweigh the weaknesses, especially for large organizations with complex product configurations and high sales volume. One user summarized their experience by saying, "Oracle CPQ is a powerful tool that can help businesses streamline their sales operations and improve efficiency. While it has its learning curve and limitations, the benefits far outweigh the drawbacks, especially for larger companies." Overall, user reviews suggest that Oracle CPQ is a strong CPQ solution with significant potential, but its suitability depends on individual business needs and resources.

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    Screenshots

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