SAP CPQ vs Oracle CPQ

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Our analysts compared SAP CPQ vs Oracle CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SAP CPQ is a cloud-based solution designed to streamline quote fulfillment and eliminate pricing errors. Users can configure products by using step-by-step selection and defining product rules. It enables customers to view product modifications and place orders.

Sales representatives can generate and update quotes using any internet-accessible device. Ideal for omnichannel selling, the AI-powered tech automates and generates upsell and cross-sell options. It integrates with various CRM and ERP systems and is available in multiple languages and currencies.
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Oracle CPQ is a cloud-based software solution aimed at streamlining the quote-to-cash process for businesses selling complex products or services with various configurations and pricing options. It assists salespeople in quickly and accurately generating professional quotes by guiding them through product selection, configuration, pricing, and approval workflows. This can lead to faster sales cycles, reduced errors, and improved customer satisfaction. Oracle CPQ is most suitable for companies with complex sales processes, intricate product offerings, and a need for accurate and consistent pricing. Key benefits include increased efficiency, improved accuracy, enhanced customer experience, and better sales performance. Popular features include guided selling, product configuration rules, dynamic pricing, and integration with leading CRM and ERP systems. User reviews highlight the ease of use, intuitive interface, and robust functionality. However, some users report occasional performance issues and limited customization options compared to competitors. Pricing varies depending on the specific configuration and number of users. It typically follows a subscription model with annual or monthly fees based on the chosen plan.

Pros
  • Fast and responsive UI
  • Easy to learn and use
  • Handles complex products
  • Streamlines sales process
  • Improves accuracy and efficiency
Cons
  • Limited customization options
  • Can be expensive
  • Occasional performance issues
  • Steep learning curve for complex configurations
  • Limited analytics capabilities
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    Product Assistance

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    Videos
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    Product Insights

    • Increase Efficiency: Minimize time spent generating quotes with logic-based sales processes. Generate proposals utilizing templates and get quotes signed with e-signature integration. 
    • Boost Sales: Add upselling and cross-selling options to quotes using AI and customer information. Integrate with CRM and ERP systems to turn opportunities into quotes. 
    • Streamline Processes: Establish automated approval and exception workflows. Access additional connectivity to sell through multiple channels and platforms. 
    • Minimize Errors: Eliminate order errors caused by manual order processing. View relevant discounts and margins to ensure accurate quotes are submitted. 
    • Improve Customer Engagement: Enable customers to create inquiries and place orders. Send personalized, content-rich proposals to enhance the customer experience. 
    • Protect Profit Margins: Define eligibility rules and manage guardrails to protect profit margins and speed up the approval process. 
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    • Increased efficiency and productivity: Streamline the quote-to-cash process, reduce manual errors, and close deals faster with automated workflows and guided selling.
    • Improved accuracy and consistency: Generate error-free quotes with dynamic pricing, product configuration rules, and real-time data validation.
    • Enhanced customer experience: Provide a faster and more personalized sales experience with interactive proposals, guided product selection, and real-time pricing.
    • Better sales performance: Increase win rates, average deal size, and revenue with improved sales tools, guided selling, and real-time insights.
    • Reduced costs: Save time and money by automating manual tasks, reducing errors, and eliminating the need for manual pricing calculations.
    • Improved data and insights: Gain valuable insights into your sales performance with comprehensive reporting and analytics dashboards.
    • Scalability and flexibility: Adapt to changing business needs with a scalable solution that can grow with your business.
    • Integration with leading CRM and ERP systems: Seamlessly integrate with your existing systems for a unified sales experience and improved data visibility.
    • Global reach and support: Sell across international markets with multi-language support, global pricing capabilities, and international tax rules.
    • Improved collaboration: Foster better communication and collaboration between sales, product, and finance teams with a single platform for managing the entire quote-to-cash process.
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    • Proposal Generation: Create customized quotes and proposals with built-in templates and pricing rules. Include relevant content files to add value to proposals. Send proposals digitally and get verification using e-signature collection. 
    • Quote Management: Search and configure products before adding to quotes. Edit and copy quotes and change workflow status. 
    • Online Catalog: Divide products into categories and subcategories. Navigate to view available products and subcategories. Select and view product comparisons within the catalog. 
    • Real-Time Visualizations: Configure complex products using step-by-step selection and product rules. Visualize modifications and workflows in real time. 
    • AI Selling: Add cross-selling and upselling options to quotes based on customer information. Use AI-powered predictive analysis and guided selling. 
    • CRM and ERP Integration: Generate and modify opportunities, accounts and contacts. Search for contacts or accounts to use in-quotes, or create quotes from opportunities in either system. 
    • Automated Workflows: Set up approval and exception workflows to speed up the sales cycle and skip complex validation checks. 
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    • Guided Selling: Aid sales reps by recommending relevant items and identifying client requirements. Provide customers with self-service functionalities for configurations and purchases. 
    • Configurations: Accurately configure dynamic products and receive the optimal mix through built-in intelligence modules. Use a standard model and reusable rules for customizations. Work with clients to configure products in real time from any device. 
    • Subscription Management: Deliver subscription-specific quotes and configure annuities, license contracts, renewals and support agreements. 
    • Pricing Support: Receive pricing and rebate data according to promotions and regulations in real time. Provides optional discounting, localizations, channel pricing and more. 
    • Analytics: Ensure sales processes are in tandem with company goals through in-depth analytics. Gain an overview of price scoring, KPI comparisons, past trends and predictive win optimization data. 
    • Workflows Management: Automate approval and authorization processes with restrained access at every level. Speed up the process by notifying relevant decision-makers via mobile devices. 
    • Quotes: Build brand-specific quotes and proposals by collating relevant and current data. 
    • Document Designer: Generate elaborate, customized documents including proposals, quotes, datasheets, contracts, engineering documents and work statements. 
    • Contract Management: Create and store detailed, multi-faceted contracts with signatures and approvals routing. Compare and combine deals, highlight specific portions and accept or reject changes. Identify recurring trends through analytical modules 
    • Digital Signatures: Collect legally binding e-signatures through integrations. 
    • Multi-lingual Support: Customize documents by using the built-in multi-language module. 
    • Integrations: Streamline sales-to-order processes and centralize crucial data through connections with CRMs, ERPs, web applications and e-commerce platforms. 
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    Product Ranking

    #21

    among all
    CPQ Software

    #29

    among all
    CPQ Software

    Find out who the leaders are

    Analyst Rating Summary

    80
    83
    50
    67
    82
    95
    60
    100
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    Platform Capabilities and Security
    Quote Management
    Product Configurator and Catalog Management
    Dashboard and Reporting
    Platform Capabilities and Security
    Price Management
    Contract Management

    Analyst Ratings for Functional Requirements Customize This Data Customize This Data

    SAP CPQ
    Oracle CPQ
    + Add Product + Add Product
    AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 50 82 60 35 100 81 96 97 67 95 100 38 100 100 76 84 0 25 50 75 100
    0%
    83%
    17%
    67%
    0%
    33%
    82%
    0%
    18%
    91%
    0%
    9%
    60%
    0%
    40%
    100%
    0%
    0%
    33%
    0%
    67%
    33%
    0%
    67%
    100%
    0%
    0%
    100%
    0%
    0%
    77%
    0%
    23%
    100%
    0%
    0%
    94%
    0%
    6%
    71%
    0%
    29%
    95%
    0%
    5%
    84%
    0%
    16%

    Analyst Ratings for Technical Requirements Customize This Data Customize This Data

    45%
    0%
    55%
    64%
    0%
    36%

    User Sentiment Summary

    Great User Sentiment 13 reviews
    Great User Sentiment 327 reviews
    87%
    of users recommend this product

    SAP CPQ has a 'great' User Satisfaction Rating of 87% when considering 13 user reviews from 1 recognized software review sites.

    81%
    of users recommend this product

    Oracle CPQ has a 'great' User Satisfaction Rating of 81% when considering 327 user reviews from 3 recognized software review sites.

    n/a
    3.9 (223)
    n/a
    4.3 (7)
    n/a
    4.3 (97)
    4.35 (13)
    n/a

    Awards

    SelectHub research analysts have evaluated SAP CPQ and concluded it earns best-in-class honors for Platform Capabilities and Security, Product Configurator and Catalog Management and Quote Management.

    Platform Capabilities and Security Award
    Product Configurator and Catalog Management Award
    Quote Management Award

    SelectHub research analysts have evaluated Oracle CPQ and concluded it earns best-in-class honors for Contract Management, Dashboard and Reporting, Platform Capabilities and Security and Price Management.

    Contract Management Award
    Dashboard and Reporting Award
    Platform Capabilities and Security Award
    Price Management Award

    Synopsis of User Ratings and Reviews

    Guided Selling: Users appreciate the guided selling functionality, which simplifies product configuration and ensures accurate quotes by dynamically adjusting options based on customer responses.
    Streamlined Quote-to-Cash: The platform accelerates the quote-to-cash process, reducing errors and delays by automating tasks such as quote generation, approvals, and order processing.
    Integration with SAP Ecosystem: Seamless integration with other SAP solutions, such as ERP and CRM systems, provides a unified view of customer data and streamlines business processes.
    Customization and Scalability: SAP CPQ offers extensive customization options to tailor the platform to specific business needs and can scale to accommodate growth.
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    Streamlined Sales Process: Oracle CPQ automates many manual tasks, such as product configuration and quote generation, leading to faster sales cycles and improved efficiency. This allows sales teams to focus on building relationships and closing deals.
    Increased Accuracy: The platform's guided selling tools and built-in intelligence help prevent errors in product configuration, ensuring accurate quotes and orders. This eliminates the risk of costly errors and improves customer satisfaction.
    Improved Customer Experience: Customers can access product information, configure quotes, and place orders independently through self-service portals. This provides a more convenient and satisfying experience, leading to increased customer loyalty.
    Enhanced Revenue Management: Oracle CPQ provides tools for managing subscription lifecycles, recurring billing, and pricing strategies. This helps businesses optimize revenue generation and maximize profitability.
    Scalability and Flexibility: The platform can be easily scaled to accommodate business growth and adapted to meet specific needs through customization and integrations. This ensures that Oracle CPQ can grow with your business and meet your evolving needs.
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    Usability Challenges: Users with limited technical expertise may find the interface and configuration process complex and time-consuming, requiring significant training and support.
    Customization Limitations: Adapting the solution to specific business requirements can be challenging due to limited flexibility in certain areas, potentially requiring workarounds or compromises.
    Integration Complexities: Integrating SAP CPQ with existing IT infrastructure and other enterprise systems can be a complex undertaking, demanding careful planning and execution to ensure seamless data flow and process alignment.
    Cost Considerations: The licensing and implementation costs associated with SAP CPQ can be substantial, particularly for larger organizations or those with complex quoting requirements, making it crucial to carefully evaluate the return on investment.
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    Steep Learning Curve: New users may find the interface and configuration process complex, requiring significant training and adoption efforts.
    Limited Customization Options: While configurable, the platform may not offer the level of customization desired by some businesses, potentially hindering workflow integration.
    Limited Reporting Capabilities: Pre-built reports may not meet specific needs, requiring custom development or third-party solutions, increasing costs and complexity.
    Integration Challenges: Seamless integration with existing systems can be complex, requiring additional development work and potentially delaying deployment.
    Costly Implementation: Initial setup and ongoing subscription fees can be significant, especially for larger organizations, making it less accessible for smaller businesses.
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    SAP CPQ has garnered positive feedback for its ability to streamline the sales process, particularly for businesses with complex product configurations and pricing structures. Users appreciate the software's intuitive interface and robust features, which allow for efficient quote generation and order management. The ability to create and manage product variants, options, and pricing rules is a significant advantage, ensuring accuracy and consistency in quotes. Additionally, SAP CPQ's integration capabilities with other SAP and third-party solutions, such as CRM and ERP systems, further enhance its value by providing a seamless flow of data across different platforms. While SAP CPQ offers numerous benefits, some users have noted that the initial setup and configuration can be complex, requiring careful planning and potentially involving additional costs for implementation and training. Additionally, while the software provides a comprehensive set of features, its flexibility may come at the expense of ease of use for simpler sales processes. Compared to competitors like Salesforce CPQ and PandaDoc CPQ, SAP CPQ stands out with its deep integration with other SAP solutions, making it a preferred choice for businesses already invested in the SAP ecosystem. However, for organizations seeking a more standalone CPQ solution with a focus on ease of use and affordability, alternatives like PandaDoc CPQ might be more suitable. In conclusion, SAP CPQ is best suited for medium to large enterprises with complex product offerings and a need for seamless integration with existing SAP systems. Its ability to handle intricate configurations, pricing rules, and approvals makes it a valuable tool for streamlining sales processes and improving efficiency. However, businesses with simpler sales requirements or those not already using SAP solutions may find other CPQ options more cost-effective and user-friendly.

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    Reviews of Oracle CPQ offer a mixed perspective, highlighting both its strengths and weaknesses. Many users praise its ability to streamline the sales process and automate tasks, particularly compared to manual methods or simpler CPQ tools. One user noted, "Oracle CPQ saved us an immense amount of time on product configuration and quoting, allowing us to close deals faster." Others commended its accuracy and reduced error rates, citing the platform's guided selling tools and built-in intelligence. A reviewer stated, "With Oracle CPQ, we can be confident that our quotes and orders are accurate, eliminating costly mistakes." However, some users expressed concerns about the platform's complexity and steep learning curve, especially for less tech-savvy teams. One user commented, "The interface can be daunting for new users, and the initial training process is quite intensive." Additionally, some reviewers felt that the customization options were limited compared to competitors like Salesforce CPQ, potentially hindering integration with existing workflows. A reviewer noted, "While Oracle CPQ offers some customization, it's not as flexible as some other solutions, which can make it difficult to adapt to specific business needs." Despite these drawbacks, users ultimately seem to appreciate the value that Oracle CPQ brings to their businesses. Many acknowledge that its strengths, such as automation, accuracy, and scalability, outweigh the weaknesses, especially for large organizations with complex product configurations and high sales volume. One user summarized their experience by saying, "Oracle CPQ is a powerful tool that can help businesses streamline their sales operations and improve efficiency. While it has its learning curve and limitations, the benefits far outweigh the drawbacks, especially for larger companies." Overall, user reviews suggest that Oracle CPQ is a strong CPQ solution with significant potential, but its suitability depends on individual business needs and resources.

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