Pros vs Conga CPQ

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Our analysts compared Pros vs Conga CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

PROS is an integrated solution that offers intelligence for commerce. It provides robust product catalogs, performance quote management, sales insights, market segmentation and customer-specific price optimization. Product and service configurations, streamlined agreements, omnichannel price management and real-time price delivery are some of its notable offerings. Users can engage with customers and sell personalized offerings using AI-powered technology. It provides a dedicated mix of CRM, eCommerce and an API for operational improvement.

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Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

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$60/User, Monthly
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$35/User, Monthly
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Product Assistance

Documentation
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Accelerate Quoting Processes: Quickly deliver personalized quotes to buyers. Increase deal sizes using AI-based cross-sell recommendations and guided selling. Tailor the offer according to each buyer with price recommendations. 
  • Optimize Contract Management: Streamline the agreement process throughout its lifecycle. Ensure accurate cost data based on fluctuating commodity prices and automatically recalculate prices at the time of renewal. View real-time changes in contracts during amendments. Store all agreements along with terms and conditions in a centralized repository.  
  • Error-free Configurations: Eliminate common errors and accurately configure complex products with visualization tools like 2D, 3D, AR and VR.  
  • Personalized Recommendations: Analyze buying patterns and deliver tailored product recommendations by leveraging AI. 
  • Flexible Catalog: Create a responsive, searchable digital product catalog equipped with cross-selling and upselling recommendations. Incorporate rich media content and region-specific currency. 
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  • Increased Quote Accuracy: Conga CPQ helps eliminate errors in quotes by automating the quoting process, ensuring that all necessary information is included and calculations are correct. This leads to fewer pricing discrepancies and improved customer satisfaction.
  • Improved Sales Productivity: By automating tasks such as product configuration, pricing, and quote generation, Conga CPQ frees up sales reps' time so they can focus on building relationships and closing deals. This can lead to increased sales productivity and revenue.
  • Faster Sales Cycles: Conga CPQ helps accelerate the sales cycle by streamlining the quoting process and making it easier for customers to understand and approve quotes. This can lead to shorter sales cycles and faster revenue recognition.
  • Enhanced Customer Experience: Conga CPQ helps improve the customer experience by providing a more efficient and transparent quoting process. Customers can easily see what they are being quoted for and can make informed decisions about their purchases.
  • Reduced Costs: By automating tasks and reducing errors, Conga CPQ can help businesses save money on administrative costs and improve their bottom line.
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  • Price Optimization: Increase revenue and margin growth through AI-based pricing and segmentation strategies. 
    •  Maintain strategies by building and modifying guided formulas. 
    •  Deliver optimized and personalized pricing based on dynamic demands and market segments. 
    •  Coordinate prices across contracts and clients with a master price list. 
    •  Receive alerts for extreme pricing changes. 
    •  Gain a comprehensive view of pricing data to identify revenue and margin leakages. 
    •  Create, analyze and modify multiple rebate variations and add accrual rules. 
    •  Equip sales reps with customized negotiation price guidance. 
    •  Maintain competitive pricing based on industry standards with real-time data inputs. 
    •  Include dynamic variables in pricing strategies. 
    •  Create scalable and updated pricing lists with a real-time pricing engine add-on. 
    •  Receive price recommendations according to price-volume relationships. 
    •  Expand to e-commerce platforms and incorporate cross-sell recommendations. 
  • Guided Selling: Streamline quote-to-cash processes with sales acceleration modules. Shorten sales cycles and reduce dependency on manual labor through automated sales tasks like lead generation and quoting. 
  • Opportunity Detection: Identify new opportunities, uncover behavior patterns and analyze transactions. Automatically add opportunities to existing CRM systems with supportive insights for every suggestion. Use the forecasting algorithm to detect diminishing buying patterns, taking into account seasonal dips. 
  • Integrations: Connect existing tech infrastructures to CRMs, ERPs, PLMs and ecommerce platforms. Integrates with Salesforce, Adobe, Magento and more. 
  • CPQ: Create accurate, customized and feature-based product configurations. Sales teams can find the right product, manage approvals, calculate prices and generate proposals within the organization’s CRM. 
    • Real-Time Collaboration: Coordinate simultaneously with sales reps and internal pricing crew members. 
    • Self-Service: Clients can configure products on ecommerce platforms based on their requirements. 
    • Performance Analysis: Gain insights into deals and profits with integrated performance tools and waterfall charts. 
    • Visualizations: Incorporate 2D and 3D drawings and augmented reality technologies into quotes. 
    • Documentations: Create tailored sales agreements, proposals, bids, RFPs and terms and conditions. 
  • Security: Ensure data protection with GPR, SOC 2 Type 2, ISO 27001 and Cloud Security Alliance’s Cloud Control Matrix compliance. Provides product, platform and physical security through Final Security Review, stack monitoring, threat protection programs and disaster recovery. 
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  • Fast Processing: Complete functions and process data more efficiently using the integrated TurboEngines. 
  • Accessible Administrative Features: Operate administrative features using a user-friendly interface. Make detail execution easier with accessible administration structures guided by clicks instead of code. 
  • Advanced Pricing Features: Process multiple data sets and compute complex and individual pricing requirements using AI.  
  • Single Data Model: Keep centralized data in one place to ensure that orders, invoices and revenue match. Minimize redundancies and create comprehensive quotes through the data model’s intelligent engine.  
  • Varied Sales Models: Calculate price quotes for products requiring different payment methods, such as subscriptions, services and one-time purchases.  
  • Quick Quotes: Receive fast and accurate configured quotes using AI and machine learning.  
  • Unlimited Attributes: Customize the CPQ process as much as needed with unlimited attributes provided for configuration.  
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Product Ranking

#3

among all
CPQ Software

#38

among all
CPQ Software

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Analyst Rating Summary

77
88
67
25
95
91
60
100
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Contract Management
Price Management
Product Configurator and Catalog Management
Dashboard and Reporting
Integrations and Extensibility
Platform Capabilities and Security
Quote Management
Contract Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Pros
Conga CPQ
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 67 95 60 19 67 93 85 73 25 91 100 56 100 78 90 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
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User Sentiment Summary

Great User Sentiment 128 reviews
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82%
of users recommend this product

Pros has a 'great' User Satisfaction Rating of 82% when considering 128 user reviews from 4 recognized software review sites.

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4.1 (84)
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4.5 (2)
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4.5 (2)
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4.0 (40)
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Awards

SelectHub research analysts have evaluated Pros and concluded it earns best-in-class honors for Contract Management.

Contract Management Award

SelectHub research analysts have evaluated Conga CPQ and concluded it deserves the award for the Best Overall CPQ Software available today and earns best-in-class honors for Dashboard and Reporting, Platform Capabilities and Security and Integrations and Extensibility.

Analysts' Pick Award
Dashboard and Reporting Award
Platform Capabilities and Security Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Integration: 72% of reviewers who mentioned this feature said that the platform easily integrates with CRMs, ERPs and other PROS modules.
Support: The vendor provides speedy and accurate tech support, as stated by 60% of users mentioning this element.
Ease of Use: Over 80% of the users who mentioned this aspect appreciated the ease of setting up user administration and managing pricing components.
Functionality: According to 69% of users who reviewed this feature, the solution offers robust CPQ modules like price guidance, complex configurations and workflow approvals.
User Interface: 70% of users who reviewed this element mentioned that the UI is user-friendly and loads quickly.
Configuration: The tool is highly flexible and configurable, according to 83% of reviewers talking about this aspect.
Automation: All the users who referenced this element said that the platform’s automation capabilities are a standout feature.
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Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.
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Implementation: The implementation process can be challenging and requires training for admins, as mentioned by 75% of users reviewing this element.
Speed and Performance: All the users who reviewed this feature mentioned that the platform has stability issues and could improve its performance.
Cost: 86% of reviews speaking of cost reported that software maintenance and subscriptions are expensive.
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Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.
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PROS is an AI-powered solution that assists businesses with quote management, price optimization and complex product configurations. Reviewers have praised its price guidance and application versioning modules. They also liked the flexibility of the click-and-configure feature. Its analytical tool gives a detailed overview of business and price performance. Other well-liked capabilities include third-party integrations, prompt support and process automation. On the other hand, reviewers felt the platform’s speed is quite slow, particularly for workers accessing it off-premises. Some users also noted that the onboarding process is complex and requires a dedicated support team. Overall, PROS is a strong CPQ solution, with automation and analytical capabilities further adding to its functionality. It’s well-suited for SMBs looking to automate their CPQ processes.

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Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms. However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows. Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

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