Dentrix vs Dentrix Ascend

Last Updated:

Our analysts compared Dentrix vs Dentrix Ascend based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Dentrix Ascend Software Tool

Product Basics

Dentrix is a web-based practice management platform for dentists, which integrates its services with top providers of dentistry-aiding technologies. It contains multiple modules to streamline practice operations and can be deployed across various operating systems.

Its capabilities include business and clinical management, patient communications, billing/collections and staff training/education.
read more...

Dentrix Ascend is a comprehensive cloud-based dental practice management software designed to streamline various administrative and clinical tasks. It is particularly well-suited for dental practices of all sizes, including multi-location practices, due to its scalability and robust feature set. The software offers a range of functionalities such as patient scheduling, billing, charting, and reporting, all accessible from any device with internet connectivity. This flexibility is a significant advantage for practices looking to enhance efficiency and improve patient care.

One of the standout benefits of Dentrix Ascend is its intuitive user interface, which simplifies navigation and reduces the learning curve for new users. Additionally, the software's cloud-based nature ensures automatic updates and data backups, providing peace of mind regarding data security and compliance. Popular features include electronic health records (EHR), treatment planning, and patient communication tools, which collectively contribute to a more organized and patient-centric practice.

Compared to similar products, Dentrix Ascend is often praised for its ease of use and comprehensive support. Pricing details are typically customized based on the specific needs of the practice, so it is recommended to contact SelectHub for a tailored quote. This approach ensures that practices only pay for the features they need, making it a cost-effective solution for dental practice management.

read more...
$500 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Dentrix optimizes dental office operations by simplifying the appointment scheduling process, allowing staff to efficiently manage patient appointments and reduce wait times.
  • Enhanced Patient Communication: The software facilitates improved communication with patients through automated reminders and confirmations, helping to decrease missed appointments and enhance patient satisfaction.
  • Comprehensive Patient Records: Dentrix provides a centralized platform for storing detailed patient records, including medical history, treatment plans, and billing information, ensuring easy access and management.
  • Improved Billing and Collections: With Dentrix, dental practices can streamline their billing processes, from insurance claims management to payment processing, leading to faster reimbursements and improved cash flow.
  • Advanced Reporting Capabilities: The software offers robust reporting tools that enable practices to analyze business performance, track patient retention rates, and identify opportunities for growth and improvement.
  • Integrated Imaging Solutions: Dentrix integrates with digital imaging systems, allowing for seamless access to patient X-rays and images directly from the patient’s chart, enhancing diagnostic and treatment planning efficiency.
  • Customizable Treatment Planning: The platform allows for the creation of personalized treatment plans that can easily be adjusted and presented to patients, facilitating better treatment acceptance rates.
  • Secure Data Management: Dentrix prioritizes the security of patient data with comprehensive data encryption and backup solutions, ensuring compliance with HIPAA and other regulatory standards.
  • Mobile Accessibility: With mobile access features, dental professionals can view schedules, patient information, and essential practice metrics from anywhere, enhancing flexibility and responsiveness.
  • Time-Saving Automation: Dentrix automates routine tasks such as appointment reminders, insurance eligibility checks, and recall management, allowing staff to focus on patient care and other high-value activities.
  • Scalability: The software is designed to grow with your practice, offering scalable solutions that can accommodate the expanding needs of your business without sacrificing performance or reliability.
  • Enhanced Patient Experience: By streamlining operations and improving communication, Dentrix helps practices offer a more personalized and efficient service, leading to higher patient satisfaction and loyalty.
  • Professional Support and Training: Dentrix provides comprehensive support and training resources, ensuring that practices can maximize the use of the software and address any issues promptly.
read more...
  • Enhanced Patient Experience: Dentrix Ascend streamlines appointment scheduling and reminders, reducing wait times and improving patient satisfaction.
  • Cloud-Based Accessibility: Access patient records and practice data from any location with internet connectivity, enabling flexible work environments and remote consultations.
  • Automated Billing Processes: Simplifies insurance claims and billing, reducing administrative workload and minimizing errors, leading to faster reimbursements.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and make informed business decisions.
  • Integrated Imaging: Seamlessly integrates with digital imaging systems, allowing for quick access to X-rays and other diagnostic images directly within the patient’s file.
  • Data Security: Employs robust security measures to protect sensitive patient information, ensuring compliance with HIPAA and other regulatory standards.
  • Scalability: Easily adapts to the needs of growing practices, whether adding new users, locations, or expanding services.
  • Customizable Workflows: Tailor workflows to match the specific needs of your practice, enhancing efficiency and reducing redundant tasks.
  • Patient Communication Tools: Offers tools for email and text communication, improving patient engagement and reducing no-show rates.
  • Training and Support: Provides comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
read more...
  • Business Management: Includes tools like Dentrix Daily Huddle, practice advisor, management reports and office manager that streamline administrative tasks, gather and analyze data to create reports and help users run their business. 
  • Clinical Tools: Helps achieve clinical efficiency with features like Dentrix Smart Image (2D and 3D imaging software), periodontal charting, 3D clinical charting, treatment plans and automated progress notes. 
  • Patient Communication: Makes it easier to reach patients for appointments, with automatic reminders, electronic confirmations and automated year-round phone calls, text messages and emails. 
  • Billing and Collections: Optimizes the billing process and ensures speedy payments from patients and insurance providers with Dentrix eClaims (automated e-claim generation and submission), insurance manager, card payment manager and Dentrix QuickBill (automated statements and invoices). 
  • Product Integration: Integration with multiple leading dental solution providers via the Dentrix Connected system, allowing the safe and efficient purchase and implementation of IT hardware, dental equipment, network systems, data security and antivirus systems and more. 
read more...
  • Cloud-Based Platform: Access patient data and practice management tools from any device with internet connectivity.
  • Intuitive Dashboard: Provides a comprehensive overview of practice performance metrics, appointment schedules, and patient information.
  • Patient Communication Tools: Integrated email and text messaging capabilities for appointment reminders and patient follow-ups.
  • Electronic Health Records (EHR): Securely store and manage patient records, including treatment plans, medical histories, and clinical notes.
  • Scheduling and Appointment Management: Advanced scheduling features, including drag-and-drop functionality and automated appointment confirmations.
  • Billing and Insurance Management: Streamline billing processes with electronic claims submission, payment tracking, and insurance verification.
  • Clinical Charting: Detailed and customizable charting tools for documenting patient exams, treatments, and progress notes.
  • Reporting and Analytics: Generate detailed reports on practice performance, financials, and patient demographics to inform decision-making.
  • Role-Based Access Control: Ensure data security and compliance by assigning specific access permissions to different staff roles.
  • Patient Portal: Allow patients to access their health records, appointment schedules, and billing information online.
  • Imaging Integration: Seamlessly integrate with digital imaging systems for storing and viewing X-rays and other diagnostic images.
  • Task Management: Assign and track tasks within the practice to ensure efficient workflow and accountability.
  • Customizable Templates: Use pre-built or custom templates for treatment plans, clinical notes, and patient communications.
  • Mobile Access: Utilize mobile-friendly interfaces for managing practice operations on-the-go.
  • Data Backup and Recovery: Automatic data backups and recovery options to protect against data loss.
  • Third-Party Integrations: Connect with other software solutions such as accounting systems, marketing tools, and more.
  • Training and Support: Access to comprehensive training resources and customer support for troubleshooting and guidance.
read more...

Product Ranking

#2

among all
Dental Software

#10

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

92
we're gathering data
100
we're gathering data
77
we're gathering data
100
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dentrix
Dentrix Ascend
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 100 77 100 80 91 96 0 25 50 75 100
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
94%
0%
6%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

56%
0%
44%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
95%
0%
5%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Great User Sentiment 398 reviews
Great User Sentiment 175 reviews
85%
of users recommend this product

Dentrix has a 'great' User Satisfaction Rating of 85% when considering 398 user reviews from 3 recognized software review sites.

84%
of users recommend this product

Dentrix Ascend has a 'great' User Satisfaction Rating of 84% when considering 175 user reviews from 2 recognized software review sites.

4.0 (87)
4.2 (6)
4.3 (307)
4.2 (169)
3.7 (4)
n/a

Awards

SelectHub research analysts have evaluated Dentrix and concluded it earns best-in-class honors for Dental Billing, Electronic Dental Records and Mobile Capabilities.

Dental Billing Award
Electronic Dental Records Award
Mobile Capabilities Award

we're gathering data

Synopsis of User Ratings and Reviews

Streamlined Insurance Management: Dentrix helps to simplify the insurance process, from eligibility verification and claims submission to tracking and posting payments.
Comprehensive Patient Charting: The software offers robust charting capabilities, allowing dental professionals to efficiently document patient information, treatment plans, and clinical notes.
Efficient Scheduling and Appointment Management: Dentrix provides tools for scheduling appointments, managing patient flow, and sending automated appointment reminders, which can help reduce no-shows and improve overall efficiency.
Integrated Imaging and Digital Radiography: Dentrix often integrates with digital imaging systems, enabling dentists to capture, store, and view radiographs directly within the software.
Reporting and Analytics: The software offers various reporting and analytics tools to help dental practices track key performance indicators, monitor financial health, and gain insights into practice operations.
Show more
Intuitive Design: Dentrix Ascend is recognized for its user-friendly interface, which makes it easy to navigate and use, even for new or less tech-savvy team members.
Centralized Records: The system provides a centralized location for all patient information, including medical history, treatment plans, and billing details, which streamlines operations and reduces the risk of errors.
Streamlined Scheduling: Dentrix Ascend offers efficient scheduling tools that simplify appointment booking, minimize gaps in the schedule, and reduce no-shows through automated appointment reminders.
Integrated Billing: The software includes integrated billing and invoicing features, simplifying financial processes, tracking patient balances, and generating reports for improved financial management.
Cloud-Based Accessibility: Being cloud-based, Dentrix Ascend allows secure access to patient data from any location with an internet connection, making it convenient for dentists and staff to stay connected.
Show more
Steep Learning Curve: The software's extensive features and functionalities can be overwhelming for new users, requiring significant time investment to master.
Cost: Dentrix is a premium dental software with a higher price point compared to some competitors, which may be a barrier for smaller practices or those with budget constraints.
Integrations: Integrating Dentrix with other software or systems used in a dental practice can sometimes be challenging, requiring additional configuration or customization.
Support: While Dentrix offers customer support, some users have reported experiencing long wait times or difficulty resolving complex issues promptly.
Show more
Pricing Concerns: Dentrix Ascend lacks transparent pricing information, requiring potential customers to contact sales for quotes, which can be frustrating for practices comparing software options.
Limited Support Options: The software's limited support hours and absence of mobile app support can be inconvenient for practices needing assistance outside of regular business hours or on the go.
Missing Features: Some users have expressed frustration over the absence of certain features they consider essential for their practice's workflow, potentially requiring workarounds or integrations with other software.
Show more

Over the past year, Dentrix has been consistently praised for its comprehensive suite of features tailored specifically for dental practices, distinguishing itself from competitors with its robust scheduling, billing, and electronic health record management capabilities. Users have highlighted the software's ability to streamline operations, from appointment setting to insurance claim processing, as a significant strength. However, some users have pointed out that the learning curve can be steep for new staff members, and the initial setup process may require more time and resources than anticipated. This contrasts with some simpler, more intuitive platforms that trade off depth for ease of use. Another point of contention has been the software's cost, with some users feeling that the price point is high, especially for smaller practices. Despite this, many argue that the investment pays off in the long run due to Dentrix's efficiency gains and the potential for reducing administrative overhead. Unique to Dentrix, its integration capabilities with various dental imaging software and third-party applications have been lauded, offering a level of interoperability that is not always found in similar products. This feature is particularly important for practices looking to maintain a high degree of customization and flexibility in their operations. Dentrix is most suited for medium to large dental practices that require a comprehensive, all-in-one solution to manage their operations efficiently. Its depth and breadth of features, while requiring a commitment to master, offer significant advantages in terms of streamlining practice management and enhancing patient care. For practices prioritizing growth and scalability, Dentrix provides a solid foundation to build upon, despite the initial investment and learning curve. Smaller practices might weigh the cost-benefit more carefully, but for those looking to expand, Dentrix presents a compelling option.

Show more

Is Dentrix Ascend a cut above the rest when it comes to dental practice management software? User reviews suggest that Dentrix Ascend is a strong contender in the dental practice management software market, particularly for its cloud-based accessibility and user-friendly interface. Users rave about the convenience of accessing patient data from any location and the seamless collaboration it enables among team members. The intuitive design garners praise for simplifying complex tasks and reducing the learning curve often associated with dental software. However, some users point out that the software's cost might be prohibitive for smaller practices, although many acknowledge that the comprehensive functionality and time-saving benefits often outweigh the financial implications. A standout feature for many users is the robust suite of tools that streamline various aspects of practice management. From scheduling and treatment planning to billing and reporting, Dentrix Ascend offers a centralized platform that streamlines workflows and reduces administrative burden. The integration capabilities with imaging systems and digital sensors further enhance its appeal, creating a seamless digital ecosystem within the practice. Automated patient reminders are another highlight, effectively minimizing no-shows and improving appointment adherence. This proactive approach to patient communication not only optimizes schedule efficiency but also contributes to a positive patient experience. While Dentrix Ascend receives overwhelmingly positive feedback, some users mention a learning curve, particularly for those transitioning from different systems. This suggests that while the software strives for user-friendliness, adequate training and support are essential for a smooth transition. Overall, Dentrix Ascend emerges as a top choice for practices seeking a cloud-based solution that simplifies operations, enhances patient care, and offers scalability for future growth. Its comprehensive features, intuitive design, and focus on automation make it particularly well-suited for larger practices or those looking to upgrade their existing systems and embrace a fully digital workflow.

Show more

Screenshots

Top Alternatives in Dental Software


ABELDent

ACE Dental

Curve Dental

Denticon

DentiMax Software

Dovetail

Eaglesoft

Easy Dental

iDentalSoft

Lighthouse 360

MOGO

Open Dental

Practice-Web

tab32

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings