Dentrix vs MOGO

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Our analysts compared Dentrix vs MOGO based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Dentrix is a web-based practice management platform for dentists, which integrates its services with top providers of dentistry-aiding technologies. It contains multiple modules to streamline practice operations and can be deployed across various operating systems.

Its capabilities include business and clinical management, patient communications, billing/collections and staff training/education.
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MOGO is a comprehensive software solution designed to streamline and manage various tasks within dental practices. It is particularly well-suited for dental professionals seeking to enhance their operational efficiency and patient management. The software offers a myriad of benefits, including improved appointment scheduling, patient record management, and billing processes, which collectively contribute to a more organized and productive practice environment.

Users frequently praise MOGO for its intuitive interface and robust feature set, which includes electronic health records (EHR), treatment planning, and automated reminders. These features help dental practices maintain a high level of patient care and operational efficiency. Compared to similar products, MOGO is often highlighted for its user-friendly design and reliable customer support, making it a preferred choice for many dental professionals.

Pricing for MOGO typically falls within a moderate range, with costs varying based on the number of users and specific features required. Payment is usually structured on a subscription basis, with options for monthly or annual billing, providing flexibility to suit different budgetary needs.

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$500 Monthly
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$250 Monthly
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Product Assistance

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Product Insights

  • Streamlined Scheduling: Dentrix optimizes dental office operations by simplifying the appointment scheduling process, allowing staff to efficiently manage patient appointments and reduce wait times.
  • Enhanced Patient Communication: The software facilitates improved communication with patients through automated reminders and confirmations, helping to decrease missed appointments and enhance patient satisfaction.
  • Comprehensive Patient Records: Dentrix provides a centralized platform for storing detailed patient records, including medical history, treatment plans, and billing information, ensuring easy access and management.
  • Improved Billing and Collections: With Dentrix, dental practices can streamline their billing processes, from insurance claims management to payment processing, leading to faster reimbursements and improved cash flow.
  • Advanced Reporting Capabilities: The software offers robust reporting tools that enable practices to analyze business performance, track patient retention rates, and identify opportunities for growth and improvement.
  • Integrated Imaging Solutions: Dentrix integrates with digital imaging systems, allowing for seamless access to patient X-rays and images directly from the patient’s chart, enhancing diagnostic and treatment planning efficiency.
  • Customizable Treatment Planning: The platform allows for the creation of personalized treatment plans that can easily be adjusted and presented to patients, facilitating better treatment acceptance rates.
  • Secure Data Management: Dentrix prioritizes the security of patient data with comprehensive data encryption and backup solutions, ensuring compliance with HIPAA and other regulatory standards.
  • Mobile Accessibility: With mobile access features, dental professionals can view schedules, patient information, and essential practice metrics from anywhere, enhancing flexibility and responsiveness.
  • Time-Saving Automation: Dentrix automates routine tasks such as appointment reminders, insurance eligibility checks, and recall management, allowing staff to focus on patient care and other high-value activities.
  • Scalability: The software is designed to grow with your practice, offering scalable solutions that can accommodate the expanding needs of your business without sacrificing performance or reliability.
  • Enhanced Patient Experience: By streamlining operations and improving communication, Dentrix helps practices offer a more personalized and efficient service, leading to higher patient satisfaction and loyalty.
  • Professional Support and Training: Dentrix provides comprehensive support and training resources, ensuring that practices can maximize the use of the software and address any issues promptly.
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  • Improved Patient Management: Streamline patient scheduling, reminders, and follow-ups, reducing no-shows and enhancing patient satisfaction.
  • Enhanced Data Security: Protect sensitive patient information with robust encryption and compliance with HIPAA regulations.
  • Efficient Billing Processes: Automate billing and insurance claims, minimizing errors and accelerating payment cycles.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and areas for improvement.
  • Integrated Imaging: Seamlessly incorporate dental imaging into patient records, facilitating better diagnosis and treatment planning.
  • Customizable Workflows: Tailor task management to fit the unique needs of your practice, improving overall efficiency.
  • Patient Portal Access: Provide patients with online access to their records, appointments, and billing information, enhancing transparency and engagement.
  • Inventory Management: Keep track of supplies and equipment, ensuring you never run out of essential items and reducing overhead costs.
  • Staff Coordination: Improve communication and task delegation among team members, fostering a more collaborative work environment.
  • Remote Access: Access the software from anywhere, allowing for flexible work arrangements and better work-life balance for staff.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth operation and quick issue resolution.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new users or expanding services.
  • Time Savings: Automate routine tasks, freeing up time for staff to focus on patient care and other critical activities.
  • Enhanced Communication: Utilize built-in communication tools to keep in touch with patients and staff, improving overall practice coordination.
  • Cost Efficiency: Reduce operational costs through automation and improved resource management, leading to higher profitability.
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  • Business Management: Includes tools like Dentrix Daily Huddle, practice advisor, management reports and office manager that streamline administrative tasks, gather and analyze data to create reports and help users run their business. 
  • Clinical Tools: Helps achieve clinical efficiency with features like Dentrix Smart Image (2D and 3D imaging software), periodontal charting, 3D clinical charting, treatment plans and automated progress notes. 
  • Patient Communication: Makes it easier to reach patients for appointments, with automatic reminders, electronic confirmations and automated year-round phone calls, text messages and emails. 
  • Billing and Collections: Optimizes the billing process and ensures speedy payments from patients and insurance providers with Dentrix eClaims (automated e-claim generation and submission), insurance manager, card payment manager and Dentrix QuickBill (automated statements and invoices). 
  • Product Integration: Integration with multiple leading dental solution providers via the Dentrix Connected system, allowing the safe and efficient purchase and implementation of IT hardware, dental equipment, network systems, data security and antivirus systems and more. 
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  • Multi-Location: Allows users to manage multiple practices from a single platform with integrated records, patient data sharing, centralized billing, business analysis reporting dashboard and multi-office workflow manager. 
  • Patient Information: Stores and organizes integrated patient data in a single location. 
  • Patient eSignature: Provides legally binding eSignature functions with encryption and storage of biometric data such as measured pressure, speed and stroke. 
  • Appointment Book: Boosts patient satisfaction by helping front-office staff access patient data quickly from an appointment book storing photos, audio pronunciation and personalized patient notes. 
  • Treatment & Payment History: Stores treatment and payment data efficiently with a special module for families with dynamic family linking and real-time balance calculation. 
  • Accounts Receivable: Automates statement tracking and real-time account balance calculation with weekly and daily billing and cash flow management. 
  • Message System: Provides a platform to send messages within teams across the front and back offices, with secure messaging through text or email. 
  • eReminders: Lets users send automated appointment reminders, confirmations, birthday wishes and reactivates past due recall patients for free via text and email. 
  • Online Patient Forms: Saves front office processing times with online forms for patients to register, request appointments, and fill out medical history forms. Forms are securely encrypted and can be accessed using codes generated at the user’s office or via biometric eSignatures. 
  • Check Distribution: Automates distribution of payment details and related information across patients in a family or group with inbuilt line-item billing and auto credit balance management. 
  • Office Flow: Features an integrated dashboard to present all patient and office activities in one screen, with automated document generation, reminders and notifications and inbuilt payment and insurance tracking. 
  • Security & Auditing: Uses Microsoft SQL-based databases to secure and protect user data, with multiple firewall protection with login security and customizable user access that tracks all user activity and helps create accurate audit trails. 
  • Time Clock: Provides an efficient employee management system with clock-in and clock-out features, automated staff notifications and detailed activity reports. 
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Product Ranking

#2

among all
Dental Software

#40

among all
Dental Software

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Analyst Rating Summary

92
83
100
83
77
100
100
89
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Dental Billing
Electronic Dental Records
Patient Scheduling and Engagement
Platform Capabilities
Mobile Capabilities
Dental Workflow Management
Electronic Dental Records
Integrations and Extensibility
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dentrix
MOGO
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 100 77 100 80 91 96 83 100 89 50 45 83 0 25 50 75 100
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67%
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80%
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83%
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17%
80%
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80%
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60%
94%
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18%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

56%
0%
44%
89%
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11%
95%
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5%
79%
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21%

User Sentiment Summary

Great User Sentiment 398 reviews
Great User Sentiment 61 reviews
85%
of users recommend this product

Dentrix has a 'great' User Satisfaction Rating of 85% when considering 398 user reviews from 3 recognized software review sites.

88%
of users recommend this product

MOGO has a 'great' User Satisfaction Rating of 88% when considering 61 user reviews from 1 recognized software review sites.

4.0 (87)
n/a
4.3 (307)
4.4 (61)
3.7 (4)
n/a

Awards

SelectHub research analysts have evaluated Dentrix and concluded it earns best-in-class honors for Dental Billing, Electronic Dental Records and Mobile Capabilities.

Dental Billing Award
Electronic Dental Records Award
Mobile Capabilities Award

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Synopsis of User Ratings and Reviews

Streamlined Insurance Management: Dentrix helps to simplify the insurance process, from eligibility verification and claims submission to tracking and posting payments.
Comprehensive Patient Charting: The software offers robust charting capabilities, allowing dental professionals to efficiently document patient information, treatment plans, and clinical notes.
Efficient Scheduling and Appointment Management: Dentrix provides tools for scheduling appointments, managing patient flow, and sending automated appointment reminders, which can help reduce no-shows and improve overall efficiency.
Integrated Imaging and Digital Radiography: Dentrix often integrates with digital imaging systems, enabling dentists to capture, store, and view radiographs directly within the software.
Reporting and Analytics: The software offers various reporting and analytics tools to help dental practices track key performance indicators, monitor financial health, and gain insights into practice operations.
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Streamlined Scheduling: Users praise MOGO's intuitive appointment scheduling features, highlighting the ease with which they can manage patient bookings and optimize their daily schedules.
Centralized Patient Information: MOGO's centralized system for managing patient records is a big plus for users, as it allows them to quickly access medical histories, treatment plans, and billing information from a single location.
Simplified Billing and Payments: Users appreciate MOGO's streamlined billing processes, which simplify the creation and tracking of invoices, and facilitate secure online payments.
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Steep Learning Curve: The software's extensive features and functionalities can be overwhelming for new users, requiring significant time investment to master.
Cost: Dentrix is a premium dental software with a higher price point compared to some competitors, which may be a barrier for smaller practices or those with budget constraints.
Integrations: Integrating Dentrix with other software or systems used in a dental practice can sometimes be challenging, requiring additional configuration or customization.
Support: While Dentrix offers customer support, some users have reported experiencing long wait times or difficulty resolving complex issues promptly.
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Difficult to Use: Users have reported that MOGO is not user-friendly and can be difficult to navigate. They've said the interface is clunky and not intuitive.
Limited Features: Some users have expressed that MOGO lacks certain features that are important for managing a dental practice, such as advanced reporting capabilities or integrations with other dental software.
Poor Customer Support: There have been complaints about the quality of customer support provided by MOGO. Users have reported long wait times and unhelpful responses from the support team.
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Over the past year, Dentrix has been consistently praised for its comprehensive suite of features tailored specifically for dental practices, distinguishing itself from competitors with its robust scheduling, billing, and electronic health record management capabilities. Users have highlighted the software's ability to streamline operations, from appointment setting to insurance claim processing, as a significant strength. However, some users have pointed out that the learning curve can be steep for new staff members, and the initial setup process may require more time and resources than anticipated. This contrasts with some simpler, more intuitive platforms that trade off depth for ease of use. Another point of contention has been the software's cost, with some users feeling that the price point is high, especially for smaller practices. Despite this, many argue that the investment pays off in the long run due to Dentrix's efficiency gains and the potential for reducing administrative overhead. Unique to Dentrix, its integration capabilities with various dental imaging software and third-party applications have been lauded, offering a level of interoperability that is not always found in similar products. This feature is particularly important for practices looking to maintain a high degree of customization and flexibility in their operations. Dentrix is most suited for medium to large dental practices that require a comprehensive, all-in-one solution to manage their operations efficiently. Its depth and breadth of features, while requiring a commitment to master, offer significant advantages in terms of streamlining practice management and enhancing patient care. For practices prioritizing growth and scalability, Dentrix provides a solid foundation to build upon, despite the initial investment and learning curve. Smaller practices might weigh the cost-benefit more carefully, but for those looking to expand, Dentrix presents a compelling option.

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User reviews from the past year suggest a mixed bag. While many appreciate MOGO's user-friendly interface, enabling even tech-averse staff to quickly adapt, some find its pricing a bit steep, especially compared to competitors like Dentrix or Open Dental. A key differentiator is MOGO's all-inclusive approach: imaging, chairside documentation, and other features often sold as add-ons by competitors are bundled in. This simplifies budgeting and avoids the nickel-and-diming that frustrates some users of other platforms. However, this comprehensiveness comes at a cost, literally. Practices on a tight budget might find MOGO's pricing prohibitive. Additionally, while MOGO boasts robust core features, some users note the absence of certain specialized functionalities found in competitors, such as advanced reporting or specific integrations with certain lab equipment. Ultimately, MOGO seems best suited for practices prioritizing ease of use and a comprehensive feature set over granular customization or budget constraints. If you value simplicity and having all the essentials in one package, MOGO might just be your "mo' better" choice.

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