Epicor Eclipse vs ERP-One
Last Updated:Our analysts compared Epicor Eclipse vs ERP-One based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
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Product Insights
- Boost Scalability: Scale from tens to thousands of users as the business expands. Access data or manage warehouses from anywhere with multi-cloud deployment.
- Grow Margins: Gain more control over warehouse tasks with the integrated wireless warehouse application. Maximize profit with the product prices recommended by the strategic pricing feature.
- Improve Productivity: Delegate work queues and manage warehouse activities. Work remotely with mobile apps. Expedite operation and save time with centralized tasks. Allow employees to focus on the customers and enrich the consumer experience.
- Increase Sales: Gain repeat customers by providing competitive customer service. Drive sales with eCommerce and get more customers in and out the door with quick order entry. Close more deals by serving customers in a mobile environment.
- Optimize Inventory Management: Track product life cycles, tap into third-party providers for optimal pricing, calculate price points between channels and use inventory insights to align the demand and supply ratio for effective inventory management.Ensure effective inventory management by aligning the demand and supply ratio.
- Improve Visibility: Get real-time visibility from forecasting to order fulfillment. Promote better supply chain management with advanced demand forecasting and automated replenishment, ensuring improved visibility.
- Manage Warehouse Tasks: Manage warehouse tasks including stock replenishment, putting away the expired items, inventory adjustments, cycle counts and more. It empowers workers with simple tools for problem-solving, which ensures effective warehouse management.
- Achieve Higher Customer Satisfaction: Manage long-term contract pricing for loyal customers and create a consistent and seamless consumer experience.
- Make Informed Decisions: Stay up-to-date with the changing landscape and make data-driven decisions to remain competitive in the marketplace.
- Efficient Business Processes: Run efficient business processes in accordance with strategy, planning and access to real-time information. Automate inventory processes and eliminate the need for hand-written orders to deliver an exceptional customer experience.
- Impart a Competitive Edge: Users can access current and historical information from the process workflow across multiple departments. Users can view critical information on the go and in real-time. It ensures making effective, data-driven decisions to impart a competitive edge to the business.
- On-Site Training: The solution experts conduct thorough on-site training for users to get accustomed to the software. It ensures the users are ready to use the solution without much effort.
- User-Interface: An intuitive, easy-to-navigate user interface delivers an exceptional user experience. It ensures users can drill-down critical information effortlessly, access automatically generated invoices and reminders and send them via fax or email.
- Custom Reporting: Review real-time data to create custom reports required for offsite strategy sessions or customer sales meetings. Users can create reports with custom mobile apps. It ensures reports are dynamic and up-to-the-mark with access to real-time information.
- Customer Relationship Management: Access customer data from a mobile device, manage contacts, loyalty programs and more with an intuitive interface.
- Supply Chain Management: Manage discontinued inventory and the supply chain from forecasting to fulfillment.
- Job Management: Handle quotes, orders, returns and progress billings. Quickly find product information using the mobile barcode reader or iBeacon. Build, manage and submit bids to the system for anywhere in the showroom.
- Integration: Integrate with other in-house applications, internet content, websites and third parties with API capabilities.
- Use System-Wide Business Management: Reduce supply chain costs, increase sales and improve customer service with in-built best practices for distribution operations.
- Control Warehouse Process: Manage warehouse tasks including stock replenishment, putting away expired items, inventory adjustments, cycle counts and more. Empower workers with simple tools for problem-solving and ensure effective warehouse management. Manage activities such as picking, receiving, inventory adjustments, put-away and cycle counts. Give users the freedom to access these features anywhere, anytime. Use with Android devices.
- Data Analytics: Collaborate data analytics with the base modules for interactive dashboards and visual analytics. Eliminate the need for tedious and error-prone manual reporting processes with automation.
- Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions.
- Freight Audit Queue: Minimize logistical expenses by preventing overbilling and other financial problems. Optimize paths, identify opportunities, review patterns with IT and human analytics. Automate processes and simplify logical operations.
- Procurement Management: Create a model based on the plan and make modifications based on further analysis. Manage more resources and make them available at the right time. Reduce cost and enhance transparency and efficiency.
- Demand Forecasting: Improve inventory management and optimize production planning by gaining real-time data with IoT sensors.Enhance data accessibility across the supply chain and boost collaboration between departments with accurate forecasts.
- Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions.
- Order Management: The order management feature comes with tools for sales order entry, sales analysis and item sales and contracts pricing. Sales analysis capabilities allow users to take business trends into account, and contract pricing offers a multi-bracket price book that can handle virtually any pricing situation.
- Financial Management: With the financial management feature, users have access to a general ledger, cash management and accounts receivable, vendor and accounts payable and invoicing and billing. The vendor and accounts payable tool aim to cultivate healthy business relationships with suppliers through a wide variety of billing options.
- Warehouse and Inventory: Inventory and warehouse management, inventory replenishment, wireless warehouse and kitting/assembly complete this feature, supporting single or multiple warehouses. Built on industry best practices, the system can make suggestions on how to best handle warehouse and inventory management. The wireless warehouse tool is Bluetooth-enabled and recognizes user-originated disruptions to drive employee productivity and company efficiency.
- Customer Relationship Management: Tools for call activity tracking, calendar management, one-touch order for quote entry and quote duplication, unlimited company contacts and freeform notes, order source tracking, prospect tracking and more are included in the CRM. It provides salespeople with a sales pipeline and the ability to contact customers and prospects easily.
- Purchasing: With the purchasing feature, users can access automated purchase order (PO) creation, PO audits, drop shipment, automated emails, goods tracking, barcode receiving, expediting report, backorder, vendor performance and purchase order to sales order linking. It leverages the concept of intelligent purchasing and provides robust reports to help users make the best purchasing decisions.
- Document Management: The document management system allows users to save any document as a PDF, and the system can email or fax any form. This tool aims to reduce paper usage and provide flexibility for customers.
- Analytics and Reporting: A dashboard with data analytics contains KPIs and alerts to provide insight into business health. Interactive management reporting allows users to configure reports to generate the desired view and export reports using Excel or Word.
- Electronic Data Interchange: EDI services enable users to share data such as invoices or purchase orders with other systems. It comes with a turnaround feature, trading partner options, advanced ship notice and user roles.
Product Ranking
#59
among all
Distribution Software
#18
among all
Distribution Software
Analyst Rating Summary
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
User Sentiment Summary
140 reviews
34 reviews
Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.
ERP-One has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.
Awards
SelectHub research analysts have evaluated ERP-One and concluded it earns best-in-class honors for Accounting and Financial Management. ERP-One stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.
Is ERP-One the one to beat? User reviews from the past year suggest that while ERP-One might not be the undisputed champion, it carves out a niche for itself. Users consistently praise its intuitive interface, finding it refreshingly easy to navigate compared to the labyrinthine complexities of SAP or Oracle. One user even likened transitioning from SAP to ERP-One as "trading in a clunky tank for a nimble sports car." This ease of use makes it particularly appealing to smaller businesses with limited IT resources. However, ERP-One's simplicity comes at a cost. Users report that its reporting functionalities, while adequate for day-to-day operations, lack the depth and customization options of its more robust counterparts. This makes it less suitable for larger enterprises with complex reporting needs. Additionally, some users have expressed concerns about the limited integrations offered by ERP-One, particularly in areas like e-commerce and advanced analytics. For businesses heavily reliant on these functionalities, ERP-One might feel somewhat restrictive. In essence, ERP-One emerges as a solid choice for smaller businesses prioritizing user-friendliness over advanced functionalities. Its intuitive design and streamlined workflows can significantly boost operational efficiency for those who don't require the bells and whistles of enterprise-grade solutions.
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