Top IT Glue Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to IT Glue? Many users crave user-friendly and feature-rich solutions for tasks like , , and . Leveraging crowdsourced data from over 1,000 real Document Management Software selection projects based on 400+ capabilities, we present a comparison of IT Glue to leading industry alternatives like DocuWare, Archbee, EASY DMS, and SmartVault.

IT Glue Software Tool
EASY DMS Software Tool
SmartVault Software Tool

Product Basics

IT Glue, a software solution acquired by Kaseya, specializes in IT documentation management, streamlining the organization and accessibility of critical information for IT professionals. It is particularly well-suited for managed service providers (MSPs), internal IT departments, and technology service providers, offering robust documentation capabilities that enhance efficiency and reduce downtime.

One of the standout benefits of IT Glue is its ability to centralize and standardize documentation, making it easier for teams to access and update information. Key features include automated documentation, password management, and network documentation, all designed to improve workflow and collaboration. Users often praise its intuitive interface and seamless integration with other IT management tools.

Compared to similar products, IT Glue is noted for its comprehensive feature set and user-friendly design. Pricing details are typically customized based on specific needs, so it's advisable to contact SelectHub for a tailored quote.

read more...
DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
read more...

Archbee is a sophisticated software solution designed to streamline documentation management, making it particularly well-suited for tech companies, startups, and development teams. It excels in creating, organizing, and sharing technical documentation, API references, and knowledge bases. The platform's collaborative features allow multiple users to work simultaneously, enhancing productivity and ensuring up-to-date information.

Key benefits include its intuitive interface, real-time collaboration, and robust search functionality, which collectively improve workflow efficiency. Unique features such as custom templates, integrations with popular development tools, and version control set Archbee apart from similar products. Users appreciate its ability to handle complex documentation needs with ease and flexibility.

Pricing details for Archbee are not explicitly stated, so potential users are encouraged to contact SelectHub for a tailored quote based on their specific requirements. This ensures they receive the most accurate and relevant pricing information.

read more...

EASY DMS is a comprehensive software solution designed to streamline document management processes. It excels in organizing, storing, and retrieving documents efficiently, making it ideal for businesses that handle large volumes of paperwork. The software is particularly well-suited for industries such as legal, healthcare, and finance, where document accuracy and accessibility are paramount.

Key benefits of EASY DMS include enhanced document security, improved compliance with regulatory standards, and increased operational efficiency. Popular features encompass automated workflows, version control, and robust search capabilities, which collectively reduce manual effort and minimize errors.

Compared to similar products, EASY DMS is praised for its user-friendly interface and reliable performance. Users often highlight its seamless integration with existing systems and the ease of customization to meet specific business needs. Pricing details for EASY DMS are not readily available, so it is recommended to contact SelectHub for a tailored quote based on individual requirements.

read more...
SmartVault is a robust document management software designed to streamline the organization and accessibility of digital files. It is particularly well-suited for industries such as accounting, finance, and legal services, where secure document storage and easy retrieval are paramount. Users benefit from its cloud-based storage, which ensures documents are accessible from anywhere, enhancing collaboration and efficiency. Unique features include secure client portals, automated workflows, and seamless integration with popular accounting software. Users appreciate its intuitive interface and strong security measures, which include encryption and audit trails. Compared to similar products, SmartVault is praised for its user-friendly design and comprehensive feature set. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Overall, SmartVault stands out for its ability to enhance document management processes while maintaining high security and accessibility standards.
read more...
$29
$300
$15
$10,000
$25
Per User, Monthly
Monthly
Monthly
Annually, Quote-based
Per User, Monthly
No
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#31

among all
Document Management Software

#28

among all
Document Management Software

#62

among all
Document Management Software

#107

among all
Document Management Software

#13

among all
Document Management Software

Find out who the leaders are

User Sentiment Summary

we're gathering data
Excellent User Sentiment 118 reviews
Excellent User Sentiment 44 reviews
we're gathering data
Great User Sentiment 227 reviews
we're gathering data
92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

94%
of users recommend this product

Archbee has a 'excellent' User Satisfaction Rating of 94% when considering 44 user reviews from 2 recognized software review sites.

we're gathering data
88%
of users recommend this product

SmartVault has a 'great' User Satisfaction Rating of 88% when considering 227 user reviews from 2 recognized software review sites.

n/a
4.58 (58)
4.68 (22)
n/a
4.41 (113)
n/a
4.6 (60)
4.7 (22)
n/a
4.4 (114)

Awards

No awards.
User Favorite Award
User Favorite Award
No awards.
No awards.

Synopsis of User Ratings and Reviews

Centralized Information: IT Glue serves as a single source of truth by consolidating IT documentation, eliminating the need to search through scattered systems.
Streamlined Workflows: Customizable templates and automation features, such as those for creating standard operating procedures, enable efficient and consistent IT processes.
Enhanced Security: Robust security measures, including encryption and two-factor authentication, safeguard sensitive IT documentation and passwords.
Improved Productivity: Intuitive search functions and integrations with other IT tools save time and reduce manual effort for IT teams.
Show more
Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
Show more
Intuitive Editor: Archbee's editor is designed for ease of use, featuring custom blocks for various content types, drag-and-drop functionality, and real-time Markdown conversion. This allows users to focus on content creation rather than formatting intricacies.
Seamless Collaboration: The platform enables real-time co-authoring, allowing team members to work together on documents concurrently. Features like inline comments, user tagging, and document history tracking facilitate efficient communication and version control.
Developer-Centric Features: Archbee caters to technical documentation needs with specialized blocks for API endpoints, code snippets, Swagger UI integration, and GraphQL support. This allows for the creation of comprehensive and interactive developer guides.
Show more
Intuitive Navigation: EASY DMS provides a user-friendly experience, enabling effortless navigation through the platform.
Simple Interface: Users praise EASY DMS for its straightforward design that makes it easy to use and manage documents efficiently.
Show more
Easy to Use: SmartVault is known for its user-friendly interface, allowing users to easily add client folders, share subfolders, and locate documents using filters.
Robust Integrations: The software integrates seamlessly with popular business applications like QuickBooks and Microsoft Outlook, streamlining workflows.
Strong Security: SmartVault prioritizes document security with features like AES-256 encryption, giving users peace of mind when handling sensitive information.
Client Collaboration: The platform facilitates easy and secure file sharing with clients through its branded client portal.
Show more
Documentation Focus: Some users have reported that the documentation features within IT Glue can feel less important compared to its other functionalities, such as password management.
Show more
Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
Show more
Limited Customization: Users have reported limitations in customizing the design beyond pre-set sections, hindering the ability to fully control the visual presentation of their documentation.
Search Functionality: Some users have found the search function to be less effective than desired, making it challenging to locate specific information within their documentation.
Occasional Bugs: Being in active development, some users have encountered occasional bugs and technical issues that impact the user experience, both for editors and end-users.
Show more
Limited Integrations: EASY DMS lacks robust integration capabilities with other systems. This limitation can hinder businesses seeking to streamline operations across multiple platforms, potentially leading to data silos and manual workarounds.
Feature Set: While praised for its simplicity, EASY DMS may lack some advanced features expected in a full-fledged document management system. Businesses with complex needs may find the available functionalities limiting.
Show more
Customer Service: Users have reported experiencing difficulties with SmartVault's customer service.
Pricing: Some users have expressed concerns about the pricing structure of SmartVault.
Occasional Glitches: Users have occasionally encountered technical issues or glitches while using the software.
Show more

Is IT Glue the gold standard that makes other IT documentation solutions look unglued? User reviews from the past year reveal a product that's largely celebrated for its strengths, but with a few caveats to consider. IT Glue sticks out for its intuitive interface, making it a breeze for IT teams to find and manage information, much like having a well-organized toolbox where everything has its place. Users rave about its centralized documentation feature, which acts as a single source of truth, eliminating the need to juggle multiple platforms. This centralized approach is akin to having a master key that unlocks all the doors in a building, simplifying access and management. However, some users feel the pricing for IT Glue's per-user licensing, particularly for enterprise versions, can be a bit steep, especially for smaller businesses. Think of it as investing in a top-of-the-line sports car – it offers exceptional performance but comes with a premium price tag. While IT Glue boasts a robust feature set, some users find the documentation aspect, ironically, to feel somewhat tacked on, like adding a trailer to a sedan – it works, but it doesn't feel fully integrated. Overall, IT Glue is best suited for organizations, particularly Managed Service Providers (MSPs), that need a robust, centralized platform to manage IT documentation and streamline workflows. It's like having a well-oiled machine that keeps IT operations running smoothly. While the cost might be a hurdle for some, the enhanced efficiency, improved security, and reduced time spent on documentation make it a worthwhile investment for those who can leverage its full potential.

Show more

DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

Show more

How do you create a buzz-worthy documentation platform? Archbee has generated quite a bit of buzz in the documentation software arena, particularly among developers. Users praise its intuitive, modern editor, which employs a block-based system for content creation, making it as easy to use as a word processor. The ability to integrate with popular development tools like GitHub and manage content as Markdown files is a significant advantage for technically-minded users. One user even proclaimed, "Archbee = Notion for engineers." However, some users point out that Archbee, being in active development, may lack certain advanced features found in more established platforms, such as content reuse blocks. Archbee shines in its speed and performance, with users reporting a fast and seamless experience. Its clean interface and robust API documentation features make it a favorite among developers. However, some criticisms include occasional bugs and limitations in the current pricing plan's storage space. While Archbee excels in technical documentation, its focus on this niche might be a limiting factor for some. In conclusion, Archbee is best suited for tech-savvy teams and developers who prioritize speed, ease of use, and seamless integration with their existing workflows. Its strength lies in its ability to make technical documentation a breeze, but its laser focus on this area may not cater to users seeking a more versatile platform like Notion.

Show more

Is EASY DMS really a walk in the park when it comes to document management? User reviews from the past year suggest that EASY DMS lives up to its name in terms of user-friendliness. A recurring theme in positive reviews is the intuitive design and ease of navigation, with users highlighting how straightforward the software is to use, even for those unfamiliar with document management systems. However, a significant drawback repeatedly raised by users is the limited integration capabilities with other systems. For instance, one user specifically mentioned their disappointment with the software's inability to integrate with their existing business systems, hindering seamless data flow and interoperability. This limitation might pose a challenge for businesses reliant on interconnected software ecosystems. In conclusion, EASY DMS appears to be a suitable option for businesses seeking a user-friendly, standalone document management solution, particularly those prioritizing ease of use and intuitive design over extensive integration capabilities.

Show more

Is SmartVault truly a smart vault for your documents, or does it miss the mark? User reviews from the past year paint a mixed picture of this document management software. While many appreciate its ease of use and robust security features, some have expressed concerns about customer service, pricing, and occasional glitches. SmartVault shines in its user-friendliness and security. Users highlight the intuitive interface, making it simple to upload, organize, and share files. The integration with popular tools like Outlook streamlines workflows, allowing users to easily share documents via email. The robust security features provide peace of mind, especially for businesses handling sensitive client information. One user praised SmartVault's ability to securely store and share tax documents with clients, eliminating the need for physical storage and enhancing data protection. However, SmartVault's customer service has been a recurring complaint. Users have reported slow response times, unhelpful representatives, and unfulfilled promises of call-backs. Technical issues, while not widespread, have also been reported, with some users experiencing glitches and syncing problems. These issues, coupled with concerns about price increases, have led some users to explore alternative solutions. For instance, one user, frustrated with ongoing technical issues and unhelpful customer service, ultimately decided to switch to a competitor after experiencing significant disruptions to their workflow. Overall, SmartVault is a good choice for businesses seeking a user-friendly and secure document management solution, particularly those already familiar with cloud-based software. However, those requiring responsive customer support or seeking advanced features might find SmartVault lacking. Thoroughly evaluating your specific needs and priorities is crucial before committing to SmartVault.

Show more

Related Categories

Top Alternatives in Document Management Software


Adlib Software

Adobe Document Cloud

Archbee

CloudConvert

CloudFuze

Content Central

DocLink

DocSend

Docufree

DocuWare

FileCenter

Formstack Documents

iLovePDF

ITBoost

LogicalDOC

M-Files

SmartDocs

SmartVault

UpSlide

WORLDOX

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
SelectHub Products Cost and Pricing Guide
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings