Home > eCommerce Platforms > Kibo > Kibo vs Oracle Commerce

Kibo vs Oracle Commerce

Last Updated:

Our analysts compared Kibo vs Oracle Commerce based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Kibo Software Tool
Oracle Commerce Software Tool
SelectHub Award Winner
Get Free Demo Demo    Request Pricing Pricing
Get Free Demo Demo    Request Pricing Pricing

Product Basics

Analyst Rating

91 Detailed Analysis

User Sentiment

Great User Sentiment (69 Reviews)

Analyst Rating

95 Detailed Analysis

User Sentiment

Great User Sentiment (325 Reviews)
Kibo, a comprehensive software solution designed for the eCommerce sector, caters to businesses looking to enhance their online sales and customer engagement. It is particularly well-suited for retailers and brands aiming to integrate their online and offline sales channels, offering a seamless shopping experience. Kibo stands out for its ability to provide personalized shopping experiences, efficient order management, and robust mobile commerce capabilities. Users appreciate its user-friendly interface and the flexibility it offers in customizing the platform to meet specific business needs. When compared to similar products, Kibo is often praised for its scalability, making it a viable option for both growing businesses and established enterprises. Pricing for Kibo varies based on the specific needs and scale of the business, typically involving a subscription model that may include monthly or annual payment options, with costs reflecting the range of features and level of customization required.
read more...

Oracle Commerce offers a comprehensive suite of tools for complex B2B buying processes, such as multi-step approvals, contract pricing and bulk ordering. One of its key strengths is the ability to handle complex product catalogs and pricing structures. It can manage various products, variants and configurations, ensuring accurate product information and pricing across all sales channels.

Additionally, the platform has robust order management tools, including complex order types, subscriptions and returns. This feature is invaluable for B2B businesses as they often deal with large and customized orders that require precision handling.

Businesses can set up self-service portals for clients and use account management tools to deliver personalized shopping experiences that mimic the intuitiveness of B2C customer journeys. They can create tailored product recommendations, offer personalized pricing and provide dedicated support channels for different customer segments.

Oracle Commerce is built on a scalable and flexible architecture to adapt to changing market conditions and customer demands. It offers a range of deployment options, including on-premise, cloud-based and hybrid, helping meet specific IT infrastructure requirements.

read more...
$299 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
$2,000 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Operational Visibility: Provide team members a single source of information by managing multiple brands, websites, sales channels and region-specific fulfillment centers from a centralized dashboard. 
  • Boost Conversion Rates: Convert more leads by providing flexible payment and fulfillment options and offering intelligent suggestions and recommendations. Personalize every shopper’s experience using more than 30 variables and input signals. 
  • Improve Productivity: Avoid human error and save time by automating complicated administrative tasks like order routing, data cleaning, bookkeeping, invoice generation, sending alerts and more. 
  • Tailor to Fit Needs: Customize the software to fit business requirements and pay only for the features used. Select specific capabilities and scale easily through a microservice business model. 
  • Maintain Flexibility: Connect with external software stacks by leveraging the REST and GraphQL API. 
read more...
  • Implementation With Ease: According to our data, Oracle Commerce provides 89% of key B2B eCommerce requirements out of the box. This means you don’t need to configure and connect the platform with external solutions to get the desired features.
  • Create Efficient Checkout Processes: The platform scored top marks (100) for its checkout and billing features, according to our data. It offers abandoned checkout recovery, customer accounts, guest checkouts and automatic tax calculation based on customers’ locations.
  • Manage Orders Effectively: Our analysts found the platform excels in order management capabilities. It provides a centralized view of order history, status and notes for easy trackability. You can manage backorders, returns and exchanges, and in-store pickups. Customers get order tracking emails and can place quick orders or replicate an order based on their purchase history.
  • Design Branded Storefronts Easily: Oracle Commerce got a perfect 100 rating from our analysts for its storefront designing toolkit. It offers an intuitive module with drag-and-drop capabilities to design websites, blogs and product pages. The platform equips storefronts with shopping carts and lets you manage multiple storefronts from a centralized backend with its headless architecture.
  • Market Efficiently Across Channels: According to our data, the platform scores full marks for its marketing and SEO optimization tools. You get every key marketing feature required in eCommerce platforms ready to use out of the box. These include a channel manager, A/B testing, branded domains, custom email addresses, sitemap generation, Google Ads integration, SEO product tags and much more.
read more...
  • Product and Catalog Management: 
    •  Set up relationships between products like spare parts, additional accessories and more. 
    •  Manage products with master and child catalogs and add attributes to them for easy handling. 
    •  Create dynamic categories to target region-specific audiences. 
    •  Update items in bulk with a few clicks. 
  • Website and Content Management: Deliver engaging content and improve search engine rankings. 
    • Page Builder: Use the drag-and-drop tool to design branded sites without coding. Add multimedia elements and custom widgets, manage layouts, and create unique landing pages. 
    • SEO Tools: Offers URL routing customizations, auto-generated or custom XML maps, customizable page titles and automated mobile optimization. 
    • Content Management System: Invite collaborators to the platform, assign tasks, moderate access level and track progress. Plan and schedule updates and use unlimited sandboxes to experiment with new changes. 
  • Shopping Cart: Manage every aspect of the purchase workflow, including pricing, taxing and discounts. Allow customers to pay for purchases without redirecting to external processors. 
    •  Customers can add products from multiple channels to their cart. Each cart provides autosave functionality. 
    •  Offer services and subscription-based products and allow buyers to purchase with a single transaction. 
    •  Customer service reps can submit a draft cart on behalf of the customer. 
    •  Customers can convert carts into wishlists and submit the list for a quote request. 
  • Search and Navigation: Use the search index tool, powered by Solr, to fine-tune result relevancies and push or hide specific products on demand. Offers various filters, type-ahead suggestions and search previews to streamline customer navigation. 
  • Pricing and Promotions: Configure rules to trigger complex pricing and discount structures. 
    •  Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more. 
    •  Configure conditions to apply discounts and promotional incentives like BOGO, % off, $ off, discounted bundles and more. 
    •  Set up discount restrictions, ability to combine with offers and orchestration for other business rules. 
  • B2B Commerce: Manage sites for both B2B and B2C commerce from a unified dashboard. 
    •  Equip customers with self-service tools and guided experiences mimicking B2C experiences. 
    •  Create account-level pricing and promotions. 
    •  Buyers can use a unique portal to manage users, set up recurring orders, request quotes and negotiate without sales assistance. 
  • Inventory Management: Gain a real-time centralized view of inventory across distribution centers, retail stores and vendor locations. 
    •  Track inventory by product or location and set location-specific safety stock and floor value to mitigate markdowns. 
    •  Segment inventory based on regions, purposes and channels. 
    •  Use the available-to-promise feature to access real-time inventory data across omnichannel customer touchpoints. 
  • Distributed Order Management: Customize order routing rules, improve inventory turnover and get products into customers’ hands faster. 
    • Routing Engine: Manage and define multiple fulfillment centers, organize and prioritize diverse inventory locations and complete fulfillment based on variables like labor cost, distance, product velocity and more. 
    • Rule Management: Automatically route orders to convenient locations based on multiple metrics like inventory turn, store location and more. Define custom logic to optimize fulfillment cycles. 
    • Order Splitting: Automate order splitting into multiple shipments according to defined rules. 
    • Staged Rulesets: Create unlimited staged environments to emulate and test new rulesets and push them live with a few clicks upon successful testing. 
  • Fulfillment: Provide a variety of fulfillment options and manage each cycle from a dashboard. Supports buy online, pickup in-store, curbside pickups, ship from store, dropshipping, returns and refunds, and more. 
    • Business Process Manager (BPM): Define custom business rules, automate workflows and streamline fulfillment options using the native BPM engine. 
    • Fulfiller Tools: Offer fulfillment staff and store associates an intuitive portal to lookup enterprise-wide inventory, split and ship orders, manage returns, and more. 
  • Payment: Customize payment gateways, integrate popular payment processors from the marketplace and offer flexible payment options. 
  • Reporting: Access a library of customizable report templates, design reporting dashboards, and use unique filters and views to drill down on critical areas. 
  • Artificial Intelligence: Use the native AI, powered by Monetate, to perform controlled tests and customer segmentation, offer personalized recommendations and messages, and more. 
read more...
  • B2B Commerce: Scale online revenue and deal with the complexities of B2B sales: 
    • Self Service: Allow clients to navigate and shop for themselves with ease. 
      •  Deliver a B2C-caliber customer experience with native support for contract pricing, account-based selling and customer catalogs. 
      •  Provide flexibility to business clients through unlimited accounts, hierarchy and permission specifications. 
      •  Simplify the approval process by streamlining rules and requirements based on shoppers’ unique needs. 
      •  Clients can place orders from their procurement systems. 
  • Website Management: Takes care of all elements of creating and maintaining a website that focuses on enhancing the customer experience for both B2B and B2C commerce. 
    • Hosting: Host website on vendor’s native cloud solution and eliminate manual upgrades with continuous fixes, performance enhancements and stable backend compatibility. 
    • Design: Create a dynamic experience with the intuitive drag-and-drop interface. Choose from more than 20 pre-built page layouts and 70 widgets to curate the experience to fulfill the company’s unique needs. 
    • Storefront: Manage the storefront with non-technical tools; control product catalogs, pricing, inventory and promotions and more from a centralized interface. Add multimedia content and product descriptions to enrich listings. 
  • Integrations: Leverage open API to integrate digital commerce into several customer touchpoints, including augmented and virtual reality, voice, IoT and more. Build a complete enterprise software stack by integrating with the vendor’s native ERP, EPM, SCM and CX solutions. 
  • Global Support: Supports more than 40 languages and 60 currencies to help scale and grow businesses worldwide. 
  • Embedded Intelligence: Cater to customers more effectively through AI-based recommendations and personalization. 
    • Search: Delivers the most relevant and accurate search results and product listings through AI and guided navigation. Displays recommendations for synonyms, spell-check and related products. 
    • Personalization: Offer dynamic promotions based on the shopper’s cart and deliver highly personalized recommendations according to their navigation history. 
    • Analytics: Leverage real-time reporting and data visualization to identify key trends and analyze shoppers’ behavior. 
  • Configure, Price and Quote: Guide customers through the step-by-step process of correctly configuring and submitting purchase orders: 
    • Configure: Allow customers to customize their product or service to their specific needs. 
      •  Make sure every order is accurate and validated by allowing the sales team to identify customer needs and recommend relevant product offers. 
      •  Create reusable rules and navigate the process using a common product model for one-click quoting. 
      •  Manage subscription annuities, software license contracts, support agreements and renewals, including end-dates and prorated pricing. 
    • Price: Offer a variety of price options and ensure accurate, competitive pricing. 
      •  Provides intelligent pricing and discount information, including average selling price, cost comparison scatterplots, the last price paid and other analytics that enable businesses to offer more competitive, strategic pricing. 
      •  Support multiple prices for a product, as well as localized discounting, seasonal promotions and more. 
      •  Align sales activities to match business objectives; leverage in-depth deal analysis and key metrics like profitability, lead sources, conversion rate and more. 
      •  Automate the approval and validation process. Control which designated approvers have access at each point in the sales process. 
    • Quote: Create formal documentation for customers to review to make sure that the final pricing and configuration meets their expectations before agreeing to purchase. 
      •  Quickly generate proposals, quotes, statements of work and more with accurate data across multiple languages. 
      •  Generate dynamic contracts, compare and merge them, highlight differences across versions, and accept or reject changes made by customers or legal departments and store them securely in accounts. 
      •  Identify trends with contract analysis. 
      •  Integrate with e-signature vendors to virtually sign documents. 
  • Subscription Management: Manage new subscriptions, renewals and upgrades. Customers can edit their subscriptions and accounts without needing any technical help. Utilizing machine learning, minimize churn rate with insights identifying at-risk customers early and set up dynamic pricing to target different customer segments. 
  • Content Management: Create and syndicate content consistently across multiple channels: 
    • Content Creation: 
      •  The “Content Wizard” provides step-by-step guided navigation for writing and publishing articles, blogs, landing pages and more. 
      •  Use AI to classify content through image recognition and natural language processing (NLP). 
    • Video Management: 
      •  Create video projects, specify goals and descriptions, and invite collaborators to view, add, curate and edit projects. 
      •  Capture and upload footage via any device, including mobile devices, drones, desktops and more. 
      •  Smart tag overall video content as well as subjects within to search for videos and aspects within a video. 
      •  Add comments, flag, trim, crop and do more with the cloud video editor. 
      •  Analyze video content and receive engagement metrics like lead source, time spent, watched video parts, watching platform and more. 
    • Omni Channel Delivery: 
      •  Showcase content on the most engaging platforms with the API-first solution. 
      •  Use preferred front-end technology while creating and reusing best content, and simplify the management and deployment workflows. 
      •  Deliver fully rendered HTML digital assets and content for use in other channels and platforms. 
    • Collaboration and Workflows: 
      •  Improve speed and accuracy of content approval with in-context annotations and comments. 
      •  Use the “Content Calendar” to improve planning and collaboration across all content channels. 
      •  Collaborate with remote teams and agencies across mobile, web or desktops for all types of content. 
    • Universal Asset Hub: 
      •  Store and manage content on the cloud-based platform. 
      •  Access and organize any structured or unstructured content. 
  • Customer Data Platform: Collect, manage and store customer data securely; leverage insights to connect with and market to customers more effectively. 
    • Unified Customer View: Create dynamic real-time customer profiles by combining data from online, offline and third-party sources under one platform. Automate data cleansing and preparation for enterprise data models. Unify these profiles by connecting identities across devices, channels and domains. Keep information safe with advanced privacy and identity controls. 
    • Profile Enrichment: Add more than 50 pre-built intelligent attributes, or customize attributes as needed, to enhance customer profiles and add more detail. Automate profile enrichment with access to a third-party data marketplace powered by Oracle Data Cloud. 
    • Segmentation: Offer real-time personalized customer experience by delivering the right information at the correct time to select groups across channels. Calibrate targeted marketing campaigns by receiving valuable insights according to customer behavior. 
      •  Segmentize profiles with over 80 behavioral scores like purchase propensity, churn likelihood and more, and 100 behavioral segments such as “early adopters” and “bargain hunters.” 
      •  Publish customer segments across adtech and martech channels for successful campaigns. 
    • Customer Analytics: Track KPIs about customer activity to gain greater visibility and actionable insights. 
      •  Use AI and machine learning to model, predict and recommend the best customer experience. 
      •  Measure key metrics like customer engagement, lifetime value, purchase recency and frequency and more to identify valuable customers. 
      •  Leverage unique widgets for analyzing engagement, audience and segments. 
read more...

Product Ranking

#40

among all
eCommerce Platforms

#129

among all
eCommerce Platforms

Find out who the leaders are

Analyst Rating Summary

91
95
93
96
87
100
77
92
Show More Show More
Platform Capability
Reporting and Analytics
Storefront
Order Management
Payments
Checkout
Marketing and Search Engine Optimization
Order Management
Payments
Reporting and Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Kibo
Oracle Commerce
+ Add Product + Add Product
Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 93 87 77 91 99 95 100 100 81 91 100 96 100 92 100 100 100 97 100 79 94 100 0 25 50 75 100
95%
0%
5%
95%
5%
0%
80%
0%
20%
100%
0%
0%
80%
0%
20%
80%
20%
0%
86%
0%
14%
100%
0%
0%
100%
0%
0%
100%
0%
0%
91%
0%
9%
100%
0%
0%
100%
0%
0%
88%
13%
-1%
100%
0%
0%
100%
0%
0%
86%
0%
14%
71%
0%
29%
83%
0%
17%
100%
0%
0%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
80%
0%
20%

User Sentiment Summary

Great User Sentiment 69 reviews
Great User Sentiment 325 reviews
86%
of users recommend this product

Kibo has a 'great' User Satisfaction Rating of 86% when considering 69 user reviews from 2 recognized software review sites.

84%
of users recommend this product

Oracle Commerce has a 'great' User Satisfaction Rating of 84% when considering 325 user reviews from 4 recognized software review sites.

n/a
4.2 (173)
4.26 (34)
n/a
4.3 (35)
3.8 (4)
n/a
4.2 (89)
n/a
4.2 (59)

Awards

we're gathering data

SelectHub research analysts have evaluated Oracle Commerce and concluded it earns best-in-class honors for Order Management and Payments.

Order Management Award
Payments Award

Synopsis of User Ratings and Reviews

Reduced Upfront Costs: Kibo's unique inventory model allows sellers to avoid bulk inventory purchases and warehousing fees, making it a cost-effective solution for startups and small businesses.
Simplified Order Fulfillment: Kibo handles the entire fulfillment process, from picking and packing to shipping, freeing up sellers' time and resources to focus on other aspects of their business.
Access to a Vast Product Catalog: Kibo offers a wide range of products from various suppliers, allowing sellers to curate a diverse inventory without the need to manage multiple supplier relationships.
Scalability and Flexibility: Kibo's platform is designed to accommodate businesses of all sizes, making it easy to scale operations as needed.
Show more
Enhanced Website Performance: The platform can manage eCommerce sites with high-volume transactions and large product catalogs. Users praise its ability to ensure smooth performance during peak traffic.
Greater Flexibility: It offers extensive customization options with a flexible and headless framework, allowing businesses to create unique eCommerce experiences.
Smooth Integration Capabilities: The platform allows API access to design custom integrations. It also offers built-in connections with other Oracle products and partner solutions.
Improved Security and Data Management: Many reviews praise the platform’s ability to handle large volumes of data while ensuring data protection and compliance.
Efficient Technical Support: Users appreciate the excellent technical support provided by Oracle via chat services, emails and phone calls, which helps resolve issues promptly.
Show more
Limited Theme Customization: Kibo's theme editor lacks drag-and-drop functionality, making it challenging to achieve the desired level of customization without coding expertise.
Steep Learning Curve: Kibo's interface and terminology can be confusing for new users, requiring significant time investment to learn the platform effectively.
App Ecosystem: Compared to other platforms, Kibo's app store offers a smaller selection of third-party integrations, potentially limiting functionality for specific business needs.
Show more
High Cost: Oracle Commerce has a high entry fee, making it less accessible for smaller businesses. There are also significant licensing and implementation costs, which can be a barrier for some organizations.
Complexity and Learning Curve: The platform's implementation and configuration can be complex, requiring skilled developers and dedicated resources. Its initial setup and configuration also involve a steep learning curve.
Outdated Interface: Some users complain about the user interface having an outdated and clunky look, which can impact the overall experience.
Show more

Kibo has garnered positive feedback for its comprehensive suite of eCommerce tools, including order management, personalization, and B2B commerce features. Users appreciate the platform's ability to handle complex workflows and its flexibility in adapting to unique business needs. The user-friendly interface and intuitive design have also been praised, making it easy for teams to adopt and utilize the platform effectively. However, some users have noted that the initial setup and configuration process can be time-consuming, requiring careful planning and potentially additional support. Compared to similar products, Kibo stands out with its robust B2B commerce capabilities, catering to businesses with complex wholesale operations. The platform's strength lies in its ability to manage large product catalogs, intricate pricing structures, and diverse customer segments. Additionally, Kibo's personalization engine empowers businesses to deliver tailored experiences, enhancing customer engagement and driving conversions. While other platforms may offer similar features, Kibo's integrated approach and focus on B2B functionalities set it apart. Kibo is best suited for mid-market and enterprise-level businesses with sophisticated eCommerce requirements, particularly those operating in the B2B space. Its comprehensive feature set, scalability, and flexibility make it an ideal choice for companies seeking a robust and adaptable eCommerce solution to streamline operations and enhance customer experiences.

Show more

Oracle Commerce is a robust platform designed primarily for B2B eCommerce. Its core strength lies in the ability to handle complex sales processes, including contract pricing, multi-step approvals and account-based selling.Features such as self-service portals, customizable product catalogs and integrated CRM enhance customer experience and drive sales. The platform’s integration capabilities with Oracle’s ERP, EPM and SCM solutions offer a unified view of business operations.However, the platform's complexity and high cost can be significant barriers for smaller businesses. While it offers deep customization options, implementation and configuration can be challenging and require technical expertise.Despite advanced features like AI-driven personalization and robust analytics, users criticize the user interface for being outdated. Oracle does offer strong technical support, but the learning curve can be steep.On the positive side, Oracle Commerce excels in scalability and performance, making it suitable for large enterprises handling high transaction volumes and complex product catalogs. The platform’s strong focus on security and data management is also a crucial advantage for businesses managing sensitive information.Businesses considering this platform should carefully evaluate their requirements and resources to determine if the benefits outweigh the potential challenges.

Show more

Screenshots

Top Alternatives in eCommerce Platforms

Adobe Commerce
BigCommerce
commercetools
Ecwid
Optimizely
Oracle Commerce
Salesforce Commerce Cloud
SAP Commerce Cloud
Shopify
Sitecore
SquareSpace
TrueCommerce
Unilog
Wix

Related Categories

Catalog Management Software
Ecommerce Analytics Software Tools
Ecommerce CRM Software
Ecommerce Inventory Management Software
Ecommerce Order Management Software
Enterprise Ecommerce Platforms
Multi-channel Ecommerce Software
Shopping Cart Software
Show more
Catalog Management Software
Ecommerce Order Management Software
Enterprise Ecommerce Platforms
Headless Ecommerce Platforms
Multi-channel Ecommerce Software
PIM Software
Shopping Cart Software
Show more

Head-to-Head Comparison

Kibo VS Adobe Commerce
Kibo VS BigCommerce
Kibo VS Ecwid
Kibo VS Optimizely
Kibo VS Oracle Commerce
Kibo VS SAP Commerce Cloud
Kibo VS Salesforce Commerce Cloud
Kibo VS Shopify
Kibo VS Sitecore
Kibo VS SquareSpace

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
Build Your Requirements
SelectHub Products Cost and Pricing Guide
Get Your Free Comparison Report
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings