TrueCommerce vs Infocon Systems

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Our analysts compared TrueCommerce vs Infocon Systems based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

TrueCommerce Software Tool

Product Basics

TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions.

A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations.

User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.

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Infocon Systems offers a robust software solution designed to streamline Electronic Data Interchange (EDI) processes, making it an ideal choice for businesses seeking efficient data management. This versatile platform caters to industries such as retail, manufacturing, and logistics, where seamless data exchange is crucial. Infocon Systems stands out with its user-friendly interface and customizable features, allowing businesses to tailor the software to their specific needs. Users appreciate its ability to integrate with existing systems, enhancing operational efficiency. The software's real-time data processing and comprehensive reporting capabilities provide valuable insights for decision-making. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a personalized quote. Infocon Systems is praised for its reliability and adaptability, making it a preferred choice for companies looking to optimize their EDI operations without the hassle of complex implementations.
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Product Insights

  • Centralized Data Sharing: It offers a centralized location for documents and data to be shared among business partners. 
  • Connection to Multiple Business Partners: Connections to more than 92,000 organizations are already established to make data sharing simpler. 
  • Web-Based Accessibility: It is web-based and hosted in the cloud, meaning it’s accessible on the go as long as there’s an internet connection available. 
  • Robust Support Options: Support team answers questions promptly so that customers are not stranded with technical issues without a resolution in sight. 
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  • Streamlined Communication: Infocon Systems facilitates seamless data exchange between trading partners, reducing the need for manual data entry and minimizing errors.
  • Cost Efficiency: By automating EDI processes, businesses can significantly cut down on labor costs associated with manual data handling and error correction.
  • Improved Accuracy: Automated data processing ensures high accuracy, reducing the risk of costly mistakes in order processing and inventory management.
  • Enhanced Compliance: Infocon Systems helps businesses adhere to industry standards and regulations, ensuring that all transactions meet compliance requirements.
  • Scalability: The software can easily scale with your business, accommodating increased transaction volumes without a hitch.
  • Real-Time Data Access: Users gain immediate access to transaction data, enabling quicker decision-making and more responsive customer service.
  • Integration Capabilities: Infocon Systems integrates smoothly with existing ERP and accounting systems, ensuring a cohesive IT environment.
  • Increased Productivity: By automating routine tasks, employees can focus on more strategic activities, boosting overall productivity.
  • Enhanced Security: The system employs robust security measures to protect sensitive data during transmission, safeguarding against breaches.
  • Customizable Solutions: Infocon Systems offers tailored solutions to meet the unique needs of different industries, ensuring optimal performance.
  • Reduced Paperwork: Transitioning to electronic data interchange significantly cuts down on paper usage, supporting sustainability efforts.
  • Faster Transaction Processing: Automated workflows expedite transaction processing, reducing cycle times and improving cash flow.
  • Reliable Support: Users benefit from dedicated customer support, ensuring any issues are promptly addressed and resolved.
  • Comprehensive Reporting: The software provides detailed reports and analytics, offering insights into business operations and performance.
  • Global Reach: Infocon Systems supports international EDI standards, enabling businesses to expand their global trading networks effortlessly.
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  • Managed Service Offering: Implementing and maintaining an on-premise EDI solution can be incredibly time-consuming and requires a high level of technical knowledge from team members. This managed service provider handles software maintenance, upgrades and other essential factors to keep the program up and running in an optimized manner. 
  • Transaction Manager: The Transaction Manager is a web-based EDI translator. Translate a variety of data and put them into documents (such as an invoice or purchase order), and vice versa. 
  • Centralized Document Exchange: Documents can be both sent and received in a single location. It supports protocols such as UN/EDIFACT, ASC X12 and XML syntax. Contains secure connection options such as HTTP, FTP, AS1 and AS2. 
  • Trading Partner Maps: Search from a range of trading partner maps for specific trading partners on the website. Some of the most popular trading partners supported in the solution include Amazon, Home Depot, Walmart, CommerceHub, Costco and Target. 
  • EDI Integration: Integrates with existing software solutions, whether it is an ERP or an accounting program. Facilitates transactions and reduces manual errors. 
  • E-Invoicing: Business partners can send electronic invoices directly to the system from their accounts payable. It supports a variety of invoice formats, including CSV, XML and EDI formatting. 
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  • Real-Time Status Updates: Get the real-time status of ongoing transactions. Updates enhance decision-making and boost the business’s responsiveness to customer demands.  
  • Automation: Cuts out paper, printing, and postage costs. Computer-to-computer data interchanges reduce the time it takes for the business to exchange invoices, purchase orders, and other business documents. 
  • Standardization: EDI standardization ensures accurate paperless exchanges.  
  • EDI Mapping Support: Data structures can be translated from proprietary files, like CSV or text formats, into EDI mapping standard forms and vice versa.  
  • Third-Party Integration: Seamlessly integrates with other applications to ensure streamlined and smooth functioning. 
  • Archiving and Retention: Withhold and send reminders for unpaid invoices. 
  • Analytics: Get rich insights into transactions and translations to make a well-informed decision.  
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Product Ranking

#3

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#17

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EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 671 reviews
Excellent User Sentiment 4 reviews
89%
of users recommend this product

TrueCommerce has a 'great' User Satisfaction Rating of 89% when considering 671 user reviews from 6 recognized software review sites.

100%
of users recommend this product

Infocon Systems has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 1 recognized software review sites.

1.5 (1)
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4.5 (188)
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4.39 (238)
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4.5 (229)
5.0 (4)
4.7 (11)
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Awards

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Infocon Systems stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: It offers a user-friendly and intuitive platform for daily users, as noted by 91% of reviewers who mention ease of use.
Implementation: Over 86% of the users who referred to implementation state that it is easy to set up and implement the system.
Customer Support: Its customer service team is responsive and resolves issues quickly, as observed by 90% of reviewers who specify customer support.
Navigation: All the users who specified navigation report that it is easy to navigate through various tools and options.
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Easy to Use: Users consistently highlight how user-friendly the Infocon Systems EDI software is, suggesting a straightforward design and intuitive interface.
Great Customer Service: Users rave about the excellent customer service provided by Infocon Systems, indicating a helpful and responsive support team.
Affordable Pricing: Infocon Systems is praised for its affordability, making it a cost-effective EDI solution for businesses.
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Slow Performance: Around 80% of reviewers who mentioned performance note that it slows down sometimes, affecting user performance.
Click-Intensive: It is click-intensive and involves repetitive tasks, as observed by 67% of the users stating usability.
Frequent Errors: It generates frequent errors, and decoding them is difficult, as stated by 50% of reviewers reporting errors.
Limited Resources: It has limited support resources and documentation to help new customers, as noted by 100% of the users referring to resources.
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Limited Platform Compatibility: One user reported that the software is only compatible with desktop operating systems, limiting accessibility and flexibility for users who prefer or require mobile access for tasks such as sending invoices and purchase orders.
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TrueCommerce is a unified commerce platform that helps businesses connect across the supply chain. It is a user-friendly and intuitive solution that is easy to set up and implement. It offers seamless navigation capabilities throughout the system. Many reviewers have noted that user performance can be affected as it is click-intensive, involves repetitive tasks and slows down at times. It provides limited support resources and documentation, and it is difficult to decode frequently generated errors. However, queries and issues can be resolved quickly with reliable and responsive customer support.

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Is Infocon Systems the real deal or just a lot of hype? User reviews from the last year paint a pretty clear picture: Infocon Systems is a solid EDI solution, especially for those who value simplicity and affordability. Users consistently highlight its user-friendly interface as a major plus, making it easy even for non-technical folks to get the hang of EDI. One user even raved about how much faster their order processing became after switching to Infocon Systems, which is a huge win for any business. This ease of use, combined with its budget-friendly pricing structure, makes it a compelling choice for small to medium-sized businesses that may have found other EDI solutions too complex or expensive.However, no software is perfect, and Infocon Systems is no exception. While there aren't many user reviews highlighting major drawbacks, one user did mention that the software is only compatible with desktop computers. This might be a minor inconvenience for some, but it could be a dealbreaker for businesses that rely heavily on mobile devices. Overall, though, Infocon Systems seems to hit the sweet spot for businesses looking for a straightforward, affordable, and reliable EDI solution. It's like the Toyota Camry of EDI software - it might not be the flashiest option out there, but it gets the job done without breaking the bank.

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