TrueCommerce vs Orderful

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Our analysts compared TrueCommerce vs Orderful based on data from our 400+ point analysis of EDI Software, user reviews and our own crowdsourced data from our free software selection platform.

TrueCommerce Software Tool

Product Basics

TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions.

A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations.

User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.

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Orderful offers a cloud-based SaaS solution that connects the global supply chain with orders and modernizes electronic data exchange (EDI). It allows suppliers and buyers to connect and trade supply chain data in real-time, strengthens complexity and reduces costs. It simplifies the EDI landscape, eliminates EDI errors and adapts to the growing needs of the business.

It offers providers and consumers API connections with numerous channels such as retail platforms, e-commerce sites, warehouses, manufacturers, 3PLs and more. It also simplifies instantly transmitting or exchanging data with a partner network.
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Product Insights

  • Centralized Data Sharing: It offers a centralized location for documents and data to be shared among business partners. 
  • Connection to Multiple Business Partners: Connections to more than 92,000 organizations are already established to make data sharing simpler. 
  • Web-Based Accessibility: It is web-based and hosted in the cloud, meaning it’s accessible on the go as long as there’s an internet connection available. 
  • Robust Support Options: Support team answers questions promptly so that customers are not stranded with technical issues without a resolution in sight. 
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  • Connect Once: Eliminates point-to-point mappings and connections. Once companies are connected to the API, users immediately gain access to an expanding network of retailers, manufacturers, carriers, distributors and 3PLs. 
  • Real-Time EDI Data Compliance: Validate the company data in real time with the requirements of the trading partner before doing a transaction. Detecting validation problems proactively speeds up initial onboarding and testing significantly while avoiding charges. 
  • Quick Onboarding: Removes the problem of one-to-one integration by increasing the network of linked trading partners. A partner already connected to the Orderful Network has pre-coded implementation guidelines, pre-set communication channels and test requirements(if any), streamlining the onboarding process. 
  • Real-Time Issue Resolution: Resolves EDI data problems in real-time and provides day-to-day tools for analytical insights. 
  • Agile Supply Chains: Make changes to implementation guidelines, and trading partners get immediate updates in real-time. Buyers can publish changes and make guidelines immediately accessible to all partners on the network. Sellers get real-time updates about trading partner guidelines, allowing them to stay compliant in real-time. 
  • Consolidate Integration: Offers RESTful canonical API support, allowing enterprise application integration to the system. It eliminates point-to-point integration with trading partners. 
  • Add Trading Partner for Free: Request and add partners for free if an EDI trading partner is not on the Orderful Network. All partner communications are handled, and their testing and guidelines requirements are compiled. 
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  • Managed Service Offering: Implementing and maintaining an on-premise EDI solution can be incredibly time-consuming and requires a high level of technical knowledge from team members. This managed service provider handles software maintenance, upgrades and other essential factors to keep the program up and running in an optimized manner. 
  • Transaction Manager: The Transaction Manager is a web-based EDI translator. Translate a variety of data and put them into documents (such as an invoice or purchase order), and vice versa. 
  • Centralized Document Exchange: Documents can be both sent and received in a single location. It supports protocols such as UN/EDIFACT, ASC X12 and XML syntax. Contains secure connection options such as HTTP, FTP, AS1 and AS2. 
  • Trading Partner Maps: Search from a range of trading partner maps for specific trading partners on the website. Some of the most popular trading partners supported in the solution include Amazon, Home Depot, Walmart, CommerceHub, Costco and Target. 
  • EDI Integration: Integrates with existing software solutions, whether it is an ERP or an accounting program. Facilitates transactions and reduces manual errors. 
  • E-Invoicing: Business partners can send electronic invoices directly to the system from their accounts payable. It supports a variety of invoice formats, including CSV, XML and EDI formatting. 
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  • EDI Dashboard: Provides built-in health checks and reporting for EDI transactions. The dashboard is a collapsible set of graphs that show transaction status and historical distribution at a glance. It offers granular date filters and contextual information; users can move cursors across various parts of graphs for details. 
  • Transaction Dashboard: View all EDI transactions, both inbound and outbound. Users can filter transactions based on status, date, direction, stream, transaction type, business number, trading partner and more. Real-time metrics on the number of transactions and the status of valid vs. invalid transactions can also be viewed. 
  • Relationship Tab: It displays all trading partner relationships (transaction type per trading partner). Users can filter relationships based on active status, transaction type, direction and trading partner. 
  • Trade Request: It formalizes a request to start a new partnership with a trading partner. Once submitted, it gets reviewed, and users can accept or reject based on requirements. 
  • EDI Print-View: Users can preview the print view while filling out forms. Check for errors in transaction data via the new transaction tab. Once selected, errors are displayed both on the form and the print view. Users can click on the error or click ‘start fixing’ to be navigated through the errors and correct them. 
  • Rules Editor: Define transformation rules with Excel-like macros. The rule editor provides a library of transaction data handling functions. Functions are subdivided into several categories depending on the data type or their behaviour, such as string, boolean, array, date-time function and more. 
  • Alert and Notification: Get automatic notifications about incoming or outgoing EDI exceptions. Users can choose which section they want to be notified of from a menu, this option can be changed at any time. 
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Product Ranking

#3

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#15

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EDI Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 671 reviews
Excellent User Sentiment 4 reviews
89%
of users recommend this product

TrueCommerce has a 'great' User Satisfaction Rating of 89% when considering 671 user reviews from 6 recognized software review sites.

90%
of users recommend this product

Orderful has a 'excellent' User Satisfaction Rating of 90% when considering 4 user reviews from 2 recognized software review sites.

1.5 (1)
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4.5 (188)
4.5 (2)
4.39 (238)
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4.5 (229)
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4.7 (11)
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Awards

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Orderful stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: It offers a user-friendly and intuitive platform for daily users, as noted by 91% of reviewers who mention ease of use.
Implementation: Over 86% of the users who referred to implementation state that it is easy to set up and implement the system.
Customer Support: Its customer service team is responsive and resolves issues quickly, as observed by 90% of reviewers who specify customer support.
Navigation: All the users who specified navigation report that it is easy to navigate through various tools and options.
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Improved Visibility: Provides users with clear visibility into all EDI transactions, allowing businesses to closely monitor and manage their supply chain operations in real-time.
Simplified Onboarding: Offers a streamlined onboarding process for new trading partners, enabling businesses to connect and begin transacting with partners more swiftly.
User-Friendly Interface: Features an intuitive and easy-to-use interface that simplifies EDI management, making it accessible to users with varying levels of technical expertise.
Robust Integrations: Offers seamless integration with various ERP and business systems, facilitating efficient data flow between different platforms.
Comprehensive Documentation: Provides users with access to thorough documentation and support resources, empowering businesses to troubleshoot issues and maximize the platform's capabilities.
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Slow Performance: Around 80% of reviewers who mentioned performance note that it slows down sometimes, affecting user performance.
Click-Intensive: It is click-intensive and involves repetitive tasks, as observed by 67% of the users stating usability.
Frequent Errors: It generates frequent errors, and decoding them is difficult, as stated by 50% of reviewers reporting errors.
Limited Resources: It has limited support resources and documentation to help new customers, as noted by 100% of the users referring to resources.
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Initial Setup Complexity: Users have reported that the initial setup process can be complicated.
Learning Curve: New users may face a learning curve due to the platform's extensive features.
Occasional System Stability Issues: Some users have mentioned occasional system stability issues.
Documentation Needs Improvement: A few users have expressed a need for more comprehensive documentation.
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TrueCommerce is a unified commerce platform that helps businesses connect across the supply chain. It is a user-friendly and intuitive solution that is easy to set up and implement. It offers seamless navigation capabilities throughout the system. Many reviewers have noted that user performance can be affected as it is click-intensive, involves repetitive tasks and slows down at times. It provides limited support resources and documentation, and it is difficult to decode frequently generated errors. However, queries and issues can be resolved quickly with reliable and responsive customer support.

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Is Orderful truly orderly when it comes to EDI, or does it leave things in disarray? User reviews from the last year paint a largely positive picture of Orderful, particularly highlighting its user-friendly platform and robust integration capabilities. For instance, one user lauded the platform's intuitive design, emphasizing that it simplified onboarding and implementation for their team. Another praised Orderful's seamless integration with their existing ERP system, allowing them to automate their order-to-cash process more effectively than their previous EDI provider. This ease of use and integration capability is critical in the often complex world of EDI, where clunky interfaces and compatibility issues can lead to costly delays and errors. However, some users expressed a desire for greater customization options, suggesting that Orderful's one-size-fits-all approach may not fully address the unique needs of every business. For example, while the platform excels in standard EDI transactions, some users found it lacking in flexibility for handling specialized document formats or industry-specific requirements. Additionally, pricing was occasionally cited as a potential drawback, with some smaller businesses finding the cost prohibitive. Despite these concerns, the overwhelming sentiment is that Orderful offers a powerful and efficient solution for businesses seeking to streamline their EDI operations. With its intuitive interface, strong integration capabilities, and responsive customer support, Orderful is particularly well-suited for businesses looking to simplify their EDI processes without extensive technical expertise. Think of it as the difference between wrestling with a tangled mess of wires and plugging into a system that just works. However, businesses with highly specialized EDI needs or limited budgets may need to weigh the platform's strengths against its limitations.

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