Home > EHR Software > Azalea Health > Azalea Health vs eMDs

Azalea Health vs eMDs

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Our analysts compared Azalea Health vs eMDs based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Azalea Health Software Tool
eMDs Software Tool
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Product Basics

Azalea health is a cloud-based solution that helps ambulatory clinics, rural health facilities and larger hospitals to streamline operations for higher revenue and superlative patient care delivery. It offers various admin and provider tools, including revenue cycle management, a patient portal, telehealth, lab order management and more.

Health professionals and staff can use it for appointment scheduling, medical billing and patient communication. Its intuitive and easy-to-navigate interface enables physicians to access all patient health and medical files from one screen.

Pros
  • Intuitive interface
  • Customizable dashboards
  • Secure patient portal
  • Mobile accessibility
 Cons
  • Challenging scheduling module
  • Frequent downtimes
  • Inactive support team
  • Limited reporting features
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EMDs provides healthcare-centered technology to doctors, nurses, administrators and caseworkers. It can help clinicians, therapists and caseworkers track their patients across different medical institutions, as well as provide a comprehensive overview of important clinical history.

Aprima EHR (recently acquired in 2019) comprises the backbone Its parent company’s EHR offering. It’s got a single database to simplify healthcare administration and provides a flexible deployment model — cloud-based, hybrid, or on-premise.
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$299/Physician, Monthly
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Tailored to your specific needs
$399 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties. 
  • Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes. 
  • Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements. 
  • Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties. 
  • Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app. 
  • Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis. 
  • Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists. 
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  • Interoperability: You can safely and securely transfer patient records across systems, reducing redundancy and cutting down on errors and privacy violations. EMDs’s records are adaptable to other systems. 
  • Improve Patient Outcomes: Providers and caseworkers rely on previous medical histories or important case documents to treat patients. With integrated software like eMDs, you can improve patient outcomes by providing up-to-date records and securely storing a patient’s documentation. 
  • Fewer Errors: Transcribing errors and incongruities between records can cost patients (and practices) time and money. EMDs’s features advanced error-prevention features. 
  • Manage Your Practice: EMDs can cover both your medical practice needs as well as your financial needs. It’s a two-in-one solution. 
  • Gain Peace of Mind: An important part of running a practice is meeting data security standards. This product can securely store and transfer information across systems — from hospitals to small practices. 
  • Speed up The Revenue Cycle:  EMDs offers a revenue cycle management tool alongside its medical software offerings. With an enhanced revenue cycle, you can generate higher income, as well as manage your funds. 
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  • Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person. 
  • Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging. 
    • myHealthspot: Access patient information on the go with a dedicated mobile app. 
  • Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline. 
  • Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen. 
  • Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user. 
  • Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.: 
  • Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.: 
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  • Mobile Application: The program is designed to be portable — literally. It’s got a robust mobile app that enables clinicians and other medical staff to work from anywhere, regardless of your internet connection. 
  • Deep Interoperability: Operability is a major component in medical software. EMDs can handle simple point-to-point interfaces to health information exchanges and ACOs, or national services like CommonWell and SureScripts. 
  • Flexible Deployment: The product can be deployed on-premise, or in eMDs’s cloud. 
  • Multilingual Patient Portals: Multilingual patient portals allow you to engage your clientele who may not speak English, meaning you can better serve diverse populations. 
  • Reporting: The software offers a reporting package with drill-down capabilities, KPI tracking, and visibility into chart notes. EMDs’s reporting capabilities are certified to help you attest to Merit-based Incentive Payment Systems (MIPS) and Alternative Payment Model participation. 
  • Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet. 
  • Financing Module: Though eMDs comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs. 
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Product Ranking

#20

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#79

among all
EHR Software

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User Sentiment Summary

Great User Sentiment 58 reviews
Poor User Sentiment 39 reviews
84%
of users recommend this product

Azalea Health has a 'great' User Satisfaction Rating of 84% when considering 58 user reviews from 2 recognized software review sites.

51%
of users recommend this product

eMDs has a 'poor' User Satisfaction Rating of 51% when considering 39 user reviews from 2 recognized software review sites.

4.3 (13)
n/a
4.2 (45)
2.5 (35)
n/a
3.1 (4)

Synopsis of User Ratings and Reviews

Intuitive Interface: Over 94% of users that used the platform were pleased with its user-friendly and highly adaptable interface.
Customizable Dashboards: According to 92% of reviewers, the system offers various dashboard customizations to meet department and facility specific requirements.
Robust Reporting Tools: Patients can seamlessly view records, communicate with providers, schedule appointments, request refills and manage billing information, according to 93% of reviews.
Mobile Accessibility: According to 86% of users, mobile apps provide easy access to patient charts, simplify task management and assist in prompt team communication.
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Streamlined Patient Encounters: eMDs facilitates efficient patient encounters by offering tools for scheduling, charting, and e-prescribing, which can enhance practice workflow and patient care.
Improved Accessibility: eMDs provides remote access to patient records, enabling healthcare providers to review charts, order tests, and communicate with patients securely from various locations.
Enhanced Patient Engagement: The patient portal feature within eMDs empowers patients to actively participate in their healthcare journey by granting them access to their medical records, lab results, and appointment scheduling tools.
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Challenging Scheduling Module: About 73% of users find navigating the scheduling module confusing due to its complex calendar management features.
Frequent Downtimes: 73% of reviewers who discussed performance problems noted issues such as slow operation, frequent crashes and downtimes as major concerns.
Inactive Support Team: Approximately 80% of users expressed dissatisfaction with the support team, citing instances where the support team either failed to respond or did not address their issues in a timely manner.
Limited Reporting Features: 88% of users said that the platform lacks some important reporting features and fails to meet their specific needs.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the system to specific workflows and preferences can be difficult, often necessitating costly professional services or workarounds.
Usability Issues: Navigating the interface and locating specific information can be time-consuming due to the platform's intricate design and layout.
Performance Concerns: Users frequently report slow loading times and system lags, particularly during peak usage periods or when handling large amounts of data, hindering productivity and efficiency.
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Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.

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Reviews from the past year highlight both the good and the not-so-good, giving us a clear picture of where eMDs shines and where it falls short. Users rave about its user-friendly interface, especially for scheduling and charting, making it a breeze for healthcare pros to navigate. The robust reporting features are another big plus, allowing for easy data analysis and informed decision-making. However, eMDs isn't without its quirks. Some users find the system a bit clunky and report occasional glitches and slowdowns. Plus, the customer support experience seems to be a mixed bag, with some users praising its responsiveness while others find it lacking. So, who's the ideal candidate for eMDs? It seems to be a good fit for small to medium-sized practices looking for a user-friendly EHR with solid reporting capabilities. But, if top-notch customer support and a seamless, glitch-free experience are your top priorities, you might want to explore other options. Keep in mind, the tech world is always evolving, so it's a good idea to check out the latest reviews and updates before making your final decision.

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