Azalea Health vs Meditech Expanse
Last Updated:Our analysts compared Azalea Health vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
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Product Insights
- Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties.
- Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes.
- Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements.
- Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties.
- Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app.
- Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis.
- Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists.
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person.
- Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging.
- myHealthspot: Access patient information on the go with a dedicated mobile app.
- Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline.
- Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen.
- Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user.
- Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.:
- Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.:
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
Product Ranking
#20
among all
EHR Software
#114
among all
EHR Software
User Sentiment Summary
58 reviews
Azalea Health has a 'great' User Satisfaction Rating of 84% when considering 58 user reviews from 2 recognized software review sites.
Synopsis of User Ratings and Reviews
Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
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