Cerner vs Meditech Expanse
Last Updated:Our analysts compared Cerner vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
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Product Insights
- Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate.
- Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers.
- Usability: Report and look up patient information with ease via navigation that’s user-friendly.
- Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation.
- Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically.
- Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform.
- Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM.
- CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform.
- Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development.
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included.
- Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation.
- Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation.
- Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities.
- Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education.
- Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed.
- Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission.
- Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it.
- Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
- Manages scheduling across multiple facilities and scheduling a series of appointments.
- Validates medical necessity at several points in the workflow.
- Prevents adverse appointment and procedure interactions.
- Supports moving appointments within a single view.
- Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records.
- PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet.
- Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person.
- Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks.
- Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations.
- Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances.
- Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts.
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
Product Ranking
#42
among all
EHR Software
#114
among all
EHR Software
User Sentiment Summary
369 reviews
Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.
Synopsis of User Ratings and Reviews
Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
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