chirotouch vs NextGen Enterprise

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Our analysts compared chirotouch vs NextGen Enterprise based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ChiroTouch is a cloud-based software designed to help chiropractors efficiently manage their practices. It offers a comprehensive solution for tasks like electronic health records (EHR), patient scheduling, billing, and marketing. ChiroTouch is particularly well-suited for chiropractors seeking a complete practice management system due to its wide range of features. Some key benefits include streamlined workflows, improved patient care, and increased profitability.

Popular features encompass EHR management, appointment scheduling, billing and insurance processing, and integrated marketing tools. Users appreciate its intuitive interface and user-friendly design, making it easy to navigate and implement. Regarding pricing, ChiroTouch offers various plans to accommodate different practice sizes and needs. While specific pricing details may vary, it's recommended to contact ChiroTouch directly for the most up-to-date information.

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NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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$600/Provider, Monthly
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Product Insights

  • Streamlined Patient Management: ChiroTouch simplifies the process of managing patient records, appointments, and billing, allowing healthcare providers to focus more on patient care rather than administrative tasks.
  • Enhanced Documentation Accuracy: With its intuitive EHR system, ChiroTouch ensures that all patient information is accurately recorded and easily accessible, reducing the likelihood of errors and improving overall treatment outcomes.
  • Improved Billing Efficiency: The software automates the billing process, ensuring that claims are processed quickly and accurately. This leads to faster reimbursements and reduces the time staff spend on manual billing tasks.
  • Customizable Templates: ChiroTouch offers a variety of customizable templates for patient notes and documentation, allowing practitioners to tailor the software to their specific needs and workflow, enhancing efficiency and productivity.
  • Seamless Integration: It integrates smoothly with other office systems and software, facilitating a cohesive workflow and eliminating the need for multiple disparate systems.
  • Robust Reporting Capabilities: ChiroTouch provides comprehensive reporting tools that help practices monitor their performance, identify trends, and make informed decisions based on real-time data.
  • Increased Patient Satisfaction: By streamlining the check-in process and reducing wait times through efficient scheduling, ChiroTouch contributes to a more positive patient experience.
  • Secure Data Management: The software ensures the security and confidentiality of patient data through robust encryption and compliance with healthcare regulations, giving both practitioners and patients peace of mind.
  • Mobile Accessibility: ChiroTouch's mobile app allows practitioners to access patient records and manage their practice from anywhere, providing flexibility and enhancing the ability to provide timely care.
  • Support and Training: ChiroTouch offers comprehensive support and training resources, ensuring that practices can fully utilize the software's capabilities and address any issues promptly.
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  • Streamline Note-Taking: Keith M. Nord, MD, an Orthopedic Hand Surgeon with Sports Orthopedics & Spine conducted between 1,500 and 2,000 visits after using “Ambient Assist” (AI-powered notetaking tool). He no longer faces a "massive stack of notes" at the end of each day, and can now leave the office by 5:00 pm, contributing to a better work-life balance and preventing burnout.
  • Improve Care Quality: Intuitive behavioral health templates allowed clinicians at Arizona Youth and Family Services (AYFS) to easily complete clinical tasks and record client encounters in detail, helping them streamline documentation process. The platform also provided real-time data, including cancellation and no-show rates, which allowed AYFS staff to monitor and address these issues.
  • Boost Financial Performance: Syracuse Community Health Center achieved a 20% improvement in net collections over 12 months and a 10% decline in gross denials. Additionally, their total A/R days decreased by more than 20% over 12 months, with total insurance A/R days averaging 26 days.
  • Increase Patient Engagement: OrthoTennessee, serving over 300,000 patients annually, quickly achieved a 68% patient enrollment rate after implementing NextGen PxP Portal.
  • Meet Regulatory Requirements: If you’re worried about keeping up with regulatory compliance, you can’t go wrong with NextGen Enterprise. According to our analysis, it scored 91 for platform security and compliance. The system helps you follow FHIR, HIPAA, HITECH, MIPS, Meaningful Use and ONC-ATCB standards.
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  • Patient Records Management:  Streamline caregiving with digitized patient profiles with vital information for contact and communication, diagnosis and treatment plan, appointments, treatment history and more. 
  • Appointment Management:  Schedule and manage appointments electronically. Enable patients to set up their own appointments and fill out intake forms through a dedicated patient portal to optimize the intake process. Communicate with patients through a secure system and send email and text reminders for upcoming appointments. 
  • Billing & Invoicing:  Create and share invoices over email and text with embedded payment links. Make the billing process faster by automatically saving patients’ payment information and enabling bill payment in person, online or using contactless devices. 
  • Outcome Assessment:  Record clinical outcome assessments with pre-built templates for patient-reported and clinician-reported outcomes. Track patient progress, increase patient engagement and analyze clinical practice efficiently. 
  • SOAP Notes:  Maintain a bulleted list of subjective, objective, assessment and plan (SOAP) to track a patient’s progress diligently and keep all related information organized in one place. 
  • Claims Management:  Verify insurance eligibility and perform claims scrubbing in accordance with HIPAA compliance to reduce unqualified or unsolved claims. 
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  • SOAP Notes: Record reasons to visit, social, family and diagnostic histories, vitals, physical exams, assessments/plans, and medications using the SOAP format. Use HPI (history of present illness) templates to document the patient's reason for visit, including onset, duration, severity, associated symptoms, and aggravating/relieving factors.
  • Templates: Use pre-built templates for patient visits, progress notes, procedures, patient intake, consent forms and letters. Tailor these or create new ones to perfectly fit your specific workflows.
  • Ambient Assist: Use smart AI technology to listen in on your patient conversations, capturing key information and automatically creating notes in your system.
  • Mobile App: Review and sign documents, view schedules and see high-level patient overviews (medications, allergies, past medical histories, etc.) Document patient visits using voice-to-text functionality. Save and prescribe frequently used medications with a few clicks.
  • Order Entry: Order labs, diagnostics and immunization from the CPOE bar on the patient’s chart. Click on order search to see your common orders.
  • Regulatory Reporting: Automate MIPS/MACRA data collection and reporting to demonstrate quality measures, improve outcomes and earn incentives. Collect and submit Uniform Data System (UDS) reports for FQHCs and eligible providers to track clinical quality measures and other HRSA-required data.
  • E-Prescribing: Launch the state-run Prescription Drug Monitoring Program (PDMP) database with a single click. Verify formulary coverage and benefits while writing the prescription. Initiate prior authorization requests directly from the prescribing window with pre-populated information. Securely transmit prescriptions to pharmacies nationwide through the Surescripts network.
  • Population Health: Collect patient data from EHRs, lab results, claims and health information exchanges. Use AGC, HCC or ASCVD risk algorithms to sort patients into different risk categories based on their health conditions, demographics and other factors. Analyze this data to look for anything that might be missing or doesn't quite add up. It could be a lab test that wasn't done, a prescription that wasn't filled or a recommended screening that was missed.
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Product Ranking

#59

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EHR Software

#24

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 92 100 93 100 91 96 100 80 82 91 81 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1613 reviews
Good User Sentiment 1475 reviews
80%
of users recommend this product

chirotouch has a 'great' User Satisfaction Rating of 80% when considering 1613 user reviews from 2 recognized software review sites.

79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

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Awards

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SelectHub research analysts have evaluated NextGen Enterprise and concluded it deserves the award for the Best Overall EHR Software available today and earns best-in-class honors for Clinical Documentation, Electronic Prescriptions and Mobile Capabilities.

Analysts' Pick Award
Clinical Documentation Award
Electronic Prescriptions Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Customization: Users appreciate the ability to tailor the system to their specific workflow and preferences, such as creating custom macros and templates for frequently used tasks.
Cloud-Based: ChiroTouch's cloud-based nature allows access from any device with an internet connection, providing flexibility and convenience for practitioners on the go or with multiple practice locations.
Integrations: The software integrates with various other tools and services commonly used in chiropractic practices, such as billing systems, X-ray software, and patient engagement platforms, streamlining operations and reducing the need for manual data entry.
Support: ChiroTouch offers comprehensive customer support options, including phone, email, and live chat, ensuring that users can get assistance when needed.
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Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Steep Learning Curve: The software's interface can feel overwhelming for new users due to its extensive features and functionalities. Efficient navigation may require additional training or support.
Customization Challenges: While Chirotouch offers customization options, some users find the process to be complex and time-consuming, especially for practices with unique workflows or specific requirements.
Customer Support Concerns: Several users have reported difficulties reaching customer support or experiencing long wait times for assistance, which can be frustrating when encountering urgent issues.
Cost Considerations: The pricing structure, which often involves upfront costs and ongoing fees, may present a significant investment for smaller practices or those with budget constraints.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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ChiroTouch is like having a chiropractic assistant by your side. ChiroTouch has garnered a mixed bag of reviews over the past year. Some users rave about its intuitive interface and comprehensive features, finding it a breeze to navigate and appreciate the all-in-one solution for EHR, billing, scheduling, and patient communication. ChiroTouch seems to hit the sweet spot for chiropractors seeking a streamlined workflow, especially those transitioning from juggling multiple software programs. The ability to access patient information, schedule appointments, and process billing from a single platform is a major draw for busy practices. However, not all sunshine and rainbows, as some users point out the hefty price tag and occasional hiccups with customer support. ChiroTouch's pricing structure can be a hurdle for smaller practices or those just starting out. Additionally, while the software boasts a robust feature set, some users find certain functionalities, like customizing reports, to be less intuitive than desired. This highlights the importance of thorough research and possibly a demo before committing to ChiroTouch. Despite these drawbacks, ChiroTouch appears to be a solid choice for established chiropractic practices seeking a comprehensive and integrated EHR solution. Its user-friendly interface, extensive features, and focus on chiropractic workflows make it a valuable tool for streamlining operations and enhancing patient care. If you're a chiropractor looking to up your practice management game, ChiroTouch might just be the missing piece to your puzzle.

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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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