Compulink vs Meditech Expanse
Last Updated:Our analysts compared Compulink vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
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Product Insights
- Artificial Intelligence: Provides AI technology to benefit automation and workflow assistance where needed. It utilizes real-time data from clinics to optimize efficiency, enhance patient outcomes and increase revenue.
- Smart Workflow: Monitors and optimizes patient flow automatically. Let users know who is waiting, where to go next and constant updates for maximum efficiency. Provides reports that enable users to analyze average times by appointment, examination type or tracking station.
- Patient Engagement: Offers a mobile patient engagement tool that includes sending personalized messages based on diagnosis, appointment type, practice services and patient education. Send reminders to reduce no-shows and increase on-time payments.
- Customization: Leverage customization to fit business needs. Customize templates, reports and more to streamline workflows.
- Smart Marketing: Provides automated text/email alerts, wait/reschedule list management and a powerful recall system to help retain patients and build up business.
- E-Commerce: Build a unique web store to match the practice's look and feel while including names and logos. All products can be ordered online or by text, and order notifications are sent directly to customers.
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Electronic Health Records (EHR): Specialized knowledge includes integrated chief complaints, ICD-10 diagnosis codes, treatment plans and procedures helping practices streamline work processes.
- Practice Management: Provides comprehensive practice automation, patient tracking and management, flexible programming and integrated employee productivity tools. It integrates the entire patient workflow to reduce operating costs, maximize revenue and improve patient satisfaction.
- Smart Billing: Its automatic insurance billing and scrubbing capability reduces the time needed to generate claims by an estimated 90%. Eligibility, claims and ERA can be planned to run unattended and free up staff time. Edit worklist claims to contribute to AR days reduction and improved cash flow.
- E-Prescribing: Simplify the prescription process, reduce errors and access records from anywhere. Provides electronic pharmaceutical connection and delivery via SureScripts, fax, mail and e-renewal processing.
- Telehealth: Offers fully integrated real-time video and audio chat functionality to deliver care safely and seamlessly from almost anywhere. Add patient’s records to the call, and connect sessions to patient billing and insurance for faster, precise collections.
- Patient Portal: Secure communication and processes between patients and healthcare providers with HIPAA compliance. Patients can view test and lab results, access medical summaries and prescriptions, make payments online and schedule and receive reminders to reduce no-shows.
- Inventory Management: Offers optical POS and inventory management solutions, automatic updates on lens catalog and optical plans. It sends orders automatically to major labs and provides detailed cost reporting for products and sales.
- Revenue Cycle Management: Assigns a dedicated team of experts who use a robust platform to manage rejection and denial, claims for support, payment posting, detailed reporting and patient billing.
- ASAM Assessment: A comprehensive tool for evaluating treatment priorities and recommending the least intensive but safest, most efficient and effective care placement.
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
Product Ranking
#8
among all
EHR Software
#114
among all
EHR Software
User Sentiment Summary
297 reviews
Compulink has a 'great' User Satisfaction Rating of 81% when considering 297 user reviews from 2 recognized software review sites.
Synopsis of User Ratings and Reviews
Compulink provides robust functionality with an all-in-one database for specialty-specific EHRs, online bill pay, practice management, appointment reminders, telehealth, a patient portal, online scheduling, web registration and more. It is Intuitive and easy to learn and can be customized to meet business needs. It is frequently upgraded with added features for more efficient work processes. However, some reviewers mentioned that updates can cause issues. It can at times be slow, crash and freeze as well. Some tasks require a lot of clicks to complete. Overall, reviewers mentioned that support teams are responsive, knowledgeable, courteous and fixed issues in a timely manner.
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
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