CureMD vs Meditech Expanse
Last Updated:Our analysts compared CureMD vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
CureMD is a medical billing and practice management solution designed to streamline administrative workflows, reduce costs and enhance patient care. It offers robust features like claims management, insurance payments automation, patient payment processing and specialty-specific customization for practices of all sizes.
The platform excels in claims management, achieving a perfect score in our analysis for its ability to prevent rejections, automate claim submissions and ensure faster payments.
Practices such as Yassin Pediatrics, Genesis Internal Medicine and Hope Cancer Clinic have reported significant improvements in efficiency, cost savings and patient satisfaction after adopting the system.
Though there weren’t enough user reviews available to get the full scoop on user sentiment, we still have a sense of its limitations. According to our analysis, the system lacks report scheduling capabilities and offline mobile access. It also doesn’t enable patients to pay through digital wallets.
It's competitively priced for its feature set, though detailed pricing information varies based on your practice’s size and specific requirements.
Our Research Process for CureMD
Using our internal data, we compared the product with its competitors like athenaOne, Oracle Ambulatory EHR and NextGen Enterprise. After carefully analyzing the scores for each feature, we identified the platform’s key differentiators.
We couldn’t get trial access to the platform, so we did the next best thing — scoured case studies on the vendor’s website to see how companies used the system for their workflows. You can view our findings in the “What We Learned” section of the page.
Product Assistance
Product Insights
- Avoid Claim Rejections: In our analysis, the system scored 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you to:
- Create and send multiple healthcare claims at once.
- Fill out the standard CMS-1500 form to bill insurance for services and supplies.
- Catch errors like missing information before sending claims for payment.
- View past claims by date, batch type, provider and more.
- Match insurance statements with invoices to ensure accurate payments.
- Get a report of rejected claims, make corrections and resubmit.
- Check claims against important rules and guidelines before sending.
- Insurance Payments Management: The system achieved a perfect score of 100 for features that enable you to:
- Automatically process insurance payments with ERA reports, saving time on manual tasks.
- Keep track of claim status at every stage, so you always know what’s happening.
- View detailed patient records showing all services, charges, payments and balances.
- Keep an organized list of insurance providers for quick and easy billing.
- Patient Payments Management: The system scored 88 for patient payments management capabilities, more than its alternatives like NextGen Enterprise and Oracle Ambulatory EHR (75). It allows you to:
- Accept payments directly from patients’ bank accounts using ACH.
- Create detailed patient statements including name, address, billing transactions and practice contact information.
- Allow patients to pay using credit or debit cards.
- Accept digital wallet payments through Apple Pay, Google Pay and Samsung Pay.
- View a complete history of payments posted to each patient’s account.
- Send electronic reminders to patients about upcoming or overdue payments.
- See patient details like appointment balances, payments made and current amounts owed.
- Print or email patient statements to keep them informed about their account details.
- Mobile Capabilities: The solution scored 88 for mobile capabilities, surpassing its competitors like athenaOne (71), NextGen Enterprise (76) and Oracle Ambulatory EHR (79). You can:
- Follow claims from submission to payment directly on your mobile device.
- Send messages to billers, patients and employees through the app.
- Use the mobile app on iOS and Android devices.
- Send push notifications on patients phones for payment reminders, appointments and more.
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
- Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
- Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
- Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
- Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
- ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
- Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
Product Ranking
#32
among all
EHR Software
#114
among all
EHR Software
Analyst Rating Summary
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
Analyst Ratings for Technical Requirements Customize This Data Customize This Data
User Sentiment Summary
81 reviews
CureMD has a 'fair' User Satisfaction Rating of 68% when considering 81 user reviews from 3 recognized software review sites.
Awards
SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.
Synopsis of User Ratings and Reviews
CureMD is a medical billing and practice management solution that aims to simplify workflows and improve efficiency for healthcare practices. It’s packed with features that automate tedious tasks like claims management and payment tracking, helping practices save time and money.It’s particularly effective in streamlining claims management, where features like automated error detection, denial alerts and batch processing have delivered measurable results.Practices such as Yassin Pediatrics and Genesis Internal Medicine report significant benefits, including a 23% reduction in expenses and annual savings of $10,000, respectively, showcasing the system’s ability to drive efficiency and cost savings.What sets the system apart is its ability to adapt to specialty needs. For example, Hope Cancer Clinic used advanced chemotherapy management tools to streamline operations, while Dr. Dayan’s orthopedic practice benefited from customizable templates tailored to their workflows. This flexibility makes the system a practical choice for providers seeking a solution that aligns with their unique requirements.However, the platform has its limitations. While it performs well in key areas like claims and billing, the lack of support for digital wallet payments, offline mobile access and report scheduling tools leaves something to be desired. These gaps might be inconvenient for practices with more advanced operational or patient payment needs.While there’s room for improvement in certain areas, its ability to reduce manual workloads, support specialty-specific needs and improve patient care makes it a strong option for small to mid-sized practices and specialty providers looking for a reliable and adaptable solution.
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
Screenshots
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