eClinicalWorks vs Office Practicum

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Is Office Practicum the practical choice for your pediatric practice? User reviews from the last year offer valuable insights. Office Practicum scores high marks for its pediatric-specific design, a key differentiator in the EHR world. Users rave about features like the intuitive growth charts, specialized templates for pediatric visits, and built-in developmental recommendations, highlighting how these features streamline workflows and enhance patient care. This focus on pediatrics is a major draw for users, setting it apart from more generic EHR systems that often require extensive customization to meet the unique needs of pediatric practices. However, some users point out that while Office Practicum excels in its pediatric focus, it may fall short in other areas. For instance, some users have reported experiencing glitches and inconsistencies with software updates, leading to frustration and occasional disruptions in workflow. Customer support, while generally considered helpful, has also been criticized by some for occasional slow response times, particularly for complex issues. Overall, Office Practicum emerges as a robust and user-friendly EHR solution tailored specifically for pediatric practices. Its strengths lie in its intuitive design, pediatric-specific features, and comprehensive functionalities that cater to the unique demands of pediatric care. While occasional glitches and customer support hiccups have been reported, the software's focus on pediatrics, ease of use, and comprehensive features make it an ideal choice for practices seeking a dedicated pediatric EHR solution.