Home > EHR Software > Harris CareTracker > Harris CareTracker vs Intergy

Harris CareTracker vs Intergy

Last Updated: November 18th, 2024

Our analysts compared Harris CareTracker vs Intergy based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.

Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.

Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.

Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.

Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.

Pricing is tailored to the specific needs of each practice.

Our Research Process for Intergy

Though we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.

We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.

$299 Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

$500/Provider, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.

Claims Management: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its alternatives like athenahealth (89). It enables you to:
- Generate batch claims to submit multiple claims at once in a single file.
- Use the CMS-1500 form, the standard health insurance claim form, for billing.
- Prevent claim errors by catching incomplete or inaccurate details before submission.
- Create claims easily for services rendered.
- Track claim history with filters based on dates, insurance type and more.
- Reconcile claims by matching insurance payments with outstanding invoices to ensure accuracy.
- Validate claims against billing rules, fee schedules and enrollment statuses for accuracy.
Insurance Payments Management: With a score of 90 in insurance payments management, the system surpassed athenahealth by a notable 10 points. It helps you:
- Resolve denied claims by identifying and addressing the causes.
- Manage insurance payments using automated electronic remittance advice (ERA).
- Track claim statuses throughout the submission process.
- Maintain a comprehensive payer list for billing.
Medical Coding: Assign the correct ICD-10, CPT/HPCS, E&M, NPI and taxonomy billing codes to avoid claim denials.
Compliance and Security: The platform helps you stay compliant with HIPAA and HL7 standards. It enables you to assign role-based access and set two-factor authentication for security purposes.

Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
Document Management: Efficiently manage and store patient documents and records within the system.

Billing: Generate and send invoices to patients with just a few clicks. Track patient payments, co-pays, insurance reimbursements and outstanding balances from a single screen.
Claims Management: Create, submit and track insurance claims. Automatically reviews claims for errors or missing information before submission.
Denial Resolution: Address denied claims caused by incorrect coding or missing information. Identify the error, input the correct code or complete the required details, and resubmit the claim promptly to ensure resolution.
A/R Follow-Up: Gain real-time visibility into unpaid claims and patient dues and send automated payment reminders to patients to ensure timely collections.
Medical Coding: Get real-time suggestions for appropriate diagnosis and procedure codes during patient documentation to ensure accurate coding.
Clearinghouse: Send claims to clearinghouses to scrub them and eliminate any errors that might cause rejection, expediting reimbursement.
Payment Posting: Automatically apply payments received (from insurance or patients) to the correct accounts, reducing manual entry errors.
Document Management: Upload patient lab results, prescriptions or imaging files directly into the system. Link these documents to the patient’s profile for easy access during future visits.
Appointment Scheduling: Enable patients to log in to the portal, view available time slots and schedule their appointments at their convenience. Send the patient a confirmation email or text and a reminder closer to the appointment date.
Customizable Templates: Choose from over 500 prebuilt, specialty-specific forms tailored to your clinical needs. Edit existing templates or create new ones to match your practice’s workflows. Sync templates with transcription or dictation tools for faster data entry.
Electronic Prescribing: Allow providers to electronically prescribe controlled and non-controlled substances directly from the system. Access a patient's controlled substance prescription history before issuing a new prescription. Get real-time alerts for potential drug interactions and allergies during the prescribing process.
Practice Analytics: Generate detailed reports on revenue streams, expenses and profitability. Track essential metrics such as patient volume, appointment no-show rates and billing efficiency. Gain insights into outstanding balances, aging reports and collection rates.
Patient Portal: Allow patients to access their health information including lab results, medication lists and visit summaries. Enable them to pay their bills online and send messages to their providers from a secure portal.

Product Ranking

#82

among all
EHR Software

#31

among all
EHR Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data

100

we're gathering data

Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Harris CareTracker

Intergy

+ Add Product + Add Product

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

88%

12%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

83%

17%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

82%

18%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

38%

62%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

87%

13%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

60%

40%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

94%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

54%

46%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

83%

17%

User Sentiment Summary

75%

of users recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

80%

of users recommend this product

Intergy has a 'great' User Satisfaction Rating of 80% when considering 166 user reviews from 3 recognized software review sites.

n/a

3.8 (37)

3.54 (14)

n/a

4.7 (3)

4.2 (98)

n/a

3.5 (31)

Awards

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.

Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.

Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.

Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.

Automated Claim Scrubbing: The system helps you scrub claims for errors before sending them to payers, helping you avoid claim rejections.

Reduced Administrative Burden: Features like automated charge capture, claim scrubbing, and denial management reduce manual intervention and speed up workflows.

Remote Accessibility: Staff can log into the system from home, another office or even while traveling, ensuring billing tasks don’t stop, even if people aren’t in the office.

Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.

Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.

Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.

Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.

Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.

Dependence on Internet Connectivity: Cloud-based systems rely on stable internet connectivity, so disruptions like outages can halt operations.

Data Migration Challenges: Historical data may be incompatible with the new system, requiring manual adjustments or data cleaning.

Inconsistent Customer Support: Vendors without 24/7 support may leave critical problems unresolved during peak hours.

Many users find it easy to use and navigate, but some have expressed concerns about its performance and support. Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with. Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

Intergy helps you address both clinical and financial needs in one platform, making it easier for you to manage everything from patient care to billing without juggling multiple systems.What stands out are its top-notch claims management capabilities. Features like batch claim generation and automated scrubbing help practices avoid common billing hurdles by catching errors early, expediting the reimbursement process.It also enables you to track claims through every stage, giving you better control over your revenue cycles — which takes a load off whoever manages accounts receivable.What’s even more impressive is how customizable Intergy is. It doesn’t force you into a cookie-cutter workflow. Instead, it lets you tailor forms, templates and even processes to fit your specific needs. This flexibility is especially important for practices juggling multiple specialties or unique patient care scenarios.That said, any cloud-based platform isn’t without challenges. Reliable internet connectivity is a must, which can be a concern for practices in areas with spotty service. Additionally, transitioning from older systems can pose some hurdles with data migration.Overall, the system is designed to simplify the complex workflows of modern healthcare. It’s not just about checking boxes for compliance or streamlining billing. Intergy is built to help providers focus on what really matters: delivering quality patient care.

Screenshots

Top Alternatives in EHR Software

AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

Related Categories

EMR Software

Medical Practice Management Software

Acupuncture EHR

Allergy EHR Software

Anesthesia EMR Software

Anesthesia Medical Billing Software

Cardiology EMR Software

Chiropractic EHR Software

Chiropractic Medical Billing Software

Community Health Systems EHR

Dental EMR Software

Dental Medical Billing Software

Dermatology EMR Systems

eMAR Software

EMR Software

EMR Software for Small Practices

Family Practice EHR Software

Gastroenterology EMR Software

Geriatric Care Management Software

Hospital EMR Systems

Massage Medical Billing Software

Medical Billing Services

Medical Billing Software

Medical Collection Services

Medical Collections Software

Medical Practice Management Software

Mobile EHR Apps

Nephrology EMR Software

Neurology EMR Software

OB-GYN EMR Software

ONC-certified EHR Software

Oncology EHR Software

Ophthalmology EHR Software

Optometry EHR Software

Orthopedic EMR Software

Otolaryngology EMR Software

Pain Management EMR Software

Pediatric EHR Software

Physical Therapy Medical Billing Software

Podiatry EMR Software

Practice Analytics Software

Primary Care EHR Software

Psychiatry EHR Software

Substance Abuse EMR Software

Urgent Care EMR Software

Urology EHR Software

Urology EMR Software

Value-Based Care Solutions

Vision Medical Billing Software

Compare other software products using the SelectHub platform

FAQ

How can I do a in-depth comparison of Harris CareTracker and Intergy? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which EHR Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for EHR Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order