Home > EHR Software > healow > healow vs Tebra EHR

healow vs Tebra EHR

Last Updated: November 18th, 2024

Our analysts compared healow vs Tebra EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps

Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.

Tebra EHR (formerly Kareo Clinical) is designed for independent medical practices. This EHR software includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.

$449 Monthly

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$250/Provider, Monthly

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Product Insights

Built for the Patient: Get access to its first-party telemedicine solution, patient scheduling, medical charting, medication management and family healthcare administration.
Fully Mobile: Access important medical information, schedule appointments or monitor charts from anywhere using the mobile app.
Saves Time: Save time by eliminating unnecessary lengthy phone calls and enabling instant scheduling. Patients won’t have to call to obtain access to lab results or medical records.
Empowers Users: Get a complete, patient-accessible medical record, including lab results, medications, pre-existing conditions and doctor notes. Grant users access to medical history and charting information.

Increase Operational Efficiency: Reduce workloads and speed up office visits with charting, documentation, billing and prescribing. These features also increase daily traffic while enabling quality treatment.
User-Friendly: Navigate the interface easily with features like an intuitive dashboard and customizable calendar, increasing usability.
Quick Installation: Sign up, create an account, provide basic information and get started within minutes. The installation process for the cloud-based system is fast and doesn’t require any downloads or hardware installation.
Configurable: Customize note templates, calendars and other features to gear the EHR specifically toward organizational preferences.
Integration: Integrate seamlessly with systems, including Tebra Managed Billing and other third-party tools.

Automated Reminders: Send automatic reminders for when an appointment is approaching, and view past appointments.
Medicine Management: Provide users an option to log all of their prescriptions and refills. Let prescribers update lists and transfer prescription information to pharmacies.
Mobile Apps: Download several apps for varying needs, from parent-child health tracking to general lifestyle and health management.
- Lifestyle and Health Management: Access health records, track health goals and metrics and communicate with healthcare professionals from anywhere.
- healow Mom: Give mothers-to-be the tools needed to maintain a healthy pregnancy and prepare for birth. Users can access information on what to expect during pregnancy, track vitals and contractions and prepare birth announcements.
- healow Kids: Provide parents with tools for managing childrens’ health. Monitor feeding and growth for infants, access information for toothbrushing and potty training and see when specific immunizations are needed.
Trackers: Track user health metrics and easily transfer that information to healthcare providers.
Interactive Alerts: Act on alerts and engage with healthcare providers directly from the mobile application.
Manage Multiple Accounts: Grant user’s permissions to manage healthcare records for their children, spouses and aging parents.
Online Booking: Let users take control of schedules by spending less time on the phone.
Patient Notes: Take notes on experiences with healthcare providers and forward them to doctors and clinicians.
Telehealth: Patients and physicians can access telemedicine features using web or mobile applications.
- Video Calls: Hold secure, HIPAA-compliant video appointments with patients. Patients can access appointments through web browsers via email or SMS text links without downloading anything or through a mobile app.
- On-Demand Visits: Initiate unscheduled visits with patients when needed. Provide on-demand health care without sharing a personal phone number.
- Pre-Appointment Documents: Send customized pre-visit questionnaires and paperwork to patients. Receive documentation prior to the date and time of the visit, so appointments are centered on patient needs.
- Screening: Use screening tools to check patients for illnesses such as depression or respiratory complications. Review the social determinants of health in relation to individual patient screenings.
- Screen Share: Show patients lab results, educational material and other documents during visits. Review materials together as if in person.
- Analytics: View and track data relating to telehealth appointments, including quantity, type and duration of calls as well as patient demographics.

Comprehensive Dashboard: Physicians can check task lists, view the calendar and more at an easily navigable location.
E-Prescribing: Automatically delivers information to pharmacies once a refill has been requested. Allows physicians to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions.
Patient Portal: Patients can share medical records and view billing information, lab results, medical history, medications and more. Physicians can securely communicate with patients through instant messaging or video chatting.
Electronic Superbills: Create and submit superbills, which are fully filled and accurate, in just a few clicks.
Secure Messaging: Clinicians can exchange information with patients or communicate with other health professionals quickly and securely using the portal. They can also conveniently message their organization’s billing team while maintaining data security.
Flexible Calendar: Manage important patient communications and customize schedules with a comprehensive calendar for both patient appointments and staff scheduling.
Agenda Overview: Provides physicians with complete visibility of their day at a glance, highlighting any items or tasks that require their attention.

Product Ranking

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#13

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Analyst Rating Summary

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User Sentiment Summary

69%

of users recommend this product

healow has a 'fair' User Satisfaction Rating of 69% when considering 418 user reviews from 2 recognized software review sites.

82%

of users recommend this product

Tebra EHR has a 'great' User Satisfaction Rating of 82% when considering 407 user reviews from 4 recognized software review sites.

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4.5 (17)

3.6 (120)

4.1 (99)

3.4 (298)

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Awards

Synopsis of User Ratings and Reviews

Functionality: The system simplifies patient scheduling, reviewing documents and imaging. It displays all provider schedules, offers flexibility to add patients wherever required and can be customized according to needs, as noted by 83% of the users who mentioned the product’s functionality.

Notes: Nearly 77% of reviewers who talked about notes said that the system offers the capability to log telephone conversations among employees or make notes under a patient’s account to keep everything organized.

Templates: The system creates templates easily and allows copying and sending previous clinical notes, said approximately 75% of the users who talked about templates.

User-Friendly: Over 92% of reviews on this aspect mentioned that the product offers an easy-to-use interface.

Cost: The product is cost-effective in terms of the features it offers, as reported by 77% of users referring to price.

UI: The system’s UI is clunky, non-intuitive, confusing and takes many clicks to accomplish a single task, noted nearly 85% of reviewers who talked about UI.

Learning Curve: Nearly 78% of the users who mentioned a learning-curve said that the product is difficult to get acquainted with and requires a steep learning curve to get a hang of its full capabilities.

Updates, Integrations, Features: Implementing new features, third-party integrations and upgrades is difficult and consumes a lot of time, noted approximately 81% of reviewers who mentioned implementation.

Support: Nearly 87% of the users who mentioned support said that the system offers sluggish technical support, with complaints consuming a lot of time to get resolved.

Functionality: Glitches, bugs and a clunky interface impact functionality, according to 88% of reviews mentioning this aspect.

Outdated: About 86% of users reported that the product requires more updates for features and integrations.

Glitches and Lags: Frequent glitches and lags reduce the speed of working, according to 72% of users referencing these aspects.

Healow offers robust tools to schedule patients easily and review labs and documents. It streamlines patient records along with space to log phone conversations and notes and monitors all patient-related updates. It can easily create patient record templates and previous clinical notes can be copied and forwarded. However, the system offers a clunky and confusing interface that requires many clicks to accomplish tasks. Customer support is sluggish and new features, upgrades and third-party integrations with other modules are difficult to implement.

With a user interface that’s easy to learn, navigate and get used to, Tebra EHR provides efficiency for clinical facilities. Its cost-effectiveness also sets it apart, according to user feedback. However, it doesn’t support all third-party integrations. Additionally, out-of-date tools and features tend to slow down users. Feedback is balanced regarding billing features and customer support, with some users considering them positives while others view them negatively. Overall, the product can be a good choice for independent medical practitioners.

Screenshots

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FAQ

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