AdvancedMD vs Tebra EHR

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Our analysts compared AdvancedMD vs Tebra EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.

It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.
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Tebra EHR (formerly Kareo Clinical) is designed for independent medical practices. This EHR software includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.
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$500/Provider, Monthly
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Tailored to your specific needs
$250/Provider, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Synchronize Workflow: With integratable features and configurable templates, it helps optimize workflows by connecting an entire facility with multiple departments and other pharmacies and labs. Patient information is updated to the system in real time to provide physicians with all the information they need to properly treat a patient. 
  • Maximize Revenue: Optimizing a facility’s workflow enables users to treat more patients daily without sacrificing its quality, leading to an increase in revenue. 
  • Manage Reputation: Manage online surveys and patient feedback relating to a practice and doctors using AdvancedReputation. Reviews are both easy to fill out and easy for online searchers to see how many reviews users have as well as how well a practice ranks in comparison to other practices. 
  • Scalability: With numerous optional features and tools, it can be tailored to a variety of health specialties of all sizes based on each organization’s unique needs. 
  • Mobility: Applications for iPhone and iPad allow physicians to communicate with patients and provide care whenever and wherever. 
  • Patient Engagement: Patients can be much more involved throughout their entire healthcare process with the use of the patient portal, letting them go online to communicate with their physicians, send refill requests for medication, view lab results and more. 
  • Flexible Treatment Options: Telehealth, patient messaging and patient portals all give clinicians better ways to treat their patients, regardless of the patient’s location or accessibility. 
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  • Increase Operational Efficiency: Reduce workloads and speed up office visits with charting, documentation, billing and prescribing. These features also increase daily traffic while enabling quality treatment. 
  • User-Friendly:  Navigate the interface easily with features like an intuitive dashboard and customizable calendar, increasing usability. 
  • Quick Installation: Sign up, create an account, provide basic information and get started within minutes. The installation process for the cloud-based system is fast and doesn’t require any downloads or hardware installation. 
  • Configurable: Customize note templates, calendars and other features to gear the EHR specifically toward organizational preferences. 
  • Integration: Integrate seamlessly with systems, including Tebra Managed Billing and other third-party tools. 
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  • Scheduling: Medical scheduling tools allow users to quickly view appointments and patient information by hovering their mouse over the calendar. Additionally, patient visits can be tracked, and recurring appointments can be set while automated patient reminders are sent out, reducing no-shows. 
  • Billing: In addition to collecting patient payments, it is able to verify insurance eligibility automatically while providing users with all the necessary medical billing information in one centralized location.  
  • Clearinghouse: Sweep claims of any coding errors to ensure an accurate claim submission. Any copays, deductibles and additional coverage can be automatically verified prior to a patient’s visit, while on-the-spot insurance checks are also efficient. 
  • Patient Portal: Patients can view lab results, pay bills, message their physicians and request office appointments online using its patient portal. Providers can use the portal to exchange messages with a patient, manage prescription renewal requests and send out alerts and notifications. 
  • E-Prescribing: Electronically prescribe medications — including controlled substances — quickly and easily. Connects facilities to a variety of pharmacies around the US, while users can request refills and access a patient’s medication history anywhere. It uses a combination of personal passphrases and secure tokens to complete DEA-required, two-factor authentication. The AdvancedEPCS system maintains a full DEA audit history. 
  • Telemedicine: Telemedicine features facilitate face-to-face conference conversations and secure transmissions of still images or high-resolution video conference screenshots, and stores them to patient files with HIPAA compliance. Schedule telemedicine appointments and view them in one dashboard calendar. 
  • Smart Dashboard: Automatically prioritize and manage frequent tasks using this role-based dashboard. In addition to health analytics, get alerted on any urgent issues, like abnormal lab results or pending prescriptions and drill down or up into tasks. 
  • Configurable Templates: It can be tailored to a variety of specialties, with note and sub-note templates designed by physicians to optimize workflow while fitting in with a facility’s pre-existing style. 
  • Physician-Oriented Dashboard: It enables physicians to view and schedule appointments, staff and patient messages, referral letters, test results and to-do lists in one location. The physician and their staff can respond to patient appointments or prescription renewal requests, reply to questions or send clinical reports. Its interoffice messaging center also allows physicians to send messages to the staff. 
  • Patient Communication Tools: Select which patients would receive either text or email by choosing from existing criteria or creating a new set. Segment patient lists and send specific messages to enhance patient engagement. It also supports sending sales promotions to patients. 
  • Patient Kiosk Mobile App: Complete intake and consent forms on an iPad. The information is automatically captured and passed to relevant staff to facilitate a faster check-in process for patients. 
  • Health Watcher: HealthWatcher offers auto-alerts and custom healthcare plans to enable patients to follow treatment plans. Its interoperable platform allows it to monitor and trend patient population health. It also allows building custom healthcare plans to manage specific conditions based on factors like age, sex, lab results and diagnosis. 
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  • Comprehensive Dashboard: Physicians can check task lists, view the calendar and more at an easily navigable location. 
  • E-Prescribing: Automatically delivers information to pharmacies once a refill has been requested. Allows physicians to save time, check for potential drug-to-drug or drug-to-allergy interactions, and reduce phone calls related to prescriptions. 
  • Patient Portal: Patients can share medical records and view billing information, lab results, medical history, medications and more. Physicians can securely communicate with patients through instant messaging or video chatting. 
  • Electronic Superbills: Create and submit superbills, which are fully filled and accurate, in just a few clicks. 
  • Secure Messaging: Clinicians can exchange information with patients or communicate with other health professionals quickly and securely using the portal. They can also conveniently message their organization’s billing team while maintaining data security. 
  • Flexible Calendar: Manage important patient communications and customize schedules with a comprehensive calendar for both patient appointments and staff scheduling. 
  • Agenda Overview: Provides physicians with complete visibility of their day at a glance, highlighting any items or tasks that require their attention. 
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Product Ranking

#40

among all
EHR Software

#13

among all
EHR Software

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Analyst Rating Summary

79
80
100
100
88
100
92
100
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Clinical Charts
Medical Billing
Patient Engagement
Platform Security and Compliance
Dashboards and Reporting
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Medical Billing
Notes and Templates

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AdvancedMD
Tebra EHR
+ Add Product + Add Product
Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 88 92 82 100 62 86 100 70 94 69 100 100 100 96 100 63 100 89 67 88 67 0 25 50 75 100
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88%
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12%
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92%
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100%
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82%
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18%
91%
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63%
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37%
63%
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37%
80%
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87%
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67%
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33%
94%
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6%
88%
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12%
69%
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31%
69%
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31%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

69%
0%
31%
76%
0%
24%

User Sentiment Summary

Good User Sentiment 452 reviews
Great User Sentiment 407 reviews
75%
of users recommend this product

AdvancedMD has a 'good' User Satisfaction Rating of 75% when considering 452 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Tebra EHR has a 'great' User Satisfaction Rating of 82% when considering 407 user reviews from 4 recognized software review sites.

n/a
4.5 (17)
4.0 (14)
4.1 (99)
3.7 (394)
n/a
4.4 (24)
4.1 (287)
3.8 (20)
4.0 (4)

Awards

SelectHub research analysts have evaluated AdvancedMD and concluded it earns best-in-class honors for Medical Billing and Patient Engagement.

Medical Billing Award
Patient Engagement Award

SelectHub research analysts have evaluated Tebra EHR and concluded it earns best-in-class honors for Clinical Documentation, Dashboards and Reporting and Medical Billing.

Clinical Documentation Award
Dashboards and Reporting Award
Medical Billing Award

Synopsis of User Ratings and Reviews

Customization: Of the reviews that mentioned the system’s customization, more than 70% were happy with the customizations available as add-ons to the system.
Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
User-Friendly: About 55% of users who mentioned its user-friendliness found it easy to use and navigate.
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User-Friendly: Over 92% of reviews on this aspect mentioned that the product offers an easy-to-use interface.
Cost: The product is cost-effective in terms of the features it offers, as reported by 77% of users referring to price.
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Implementation: The vendor does not offer sufficient implementation support, and the system has a steep learning curve, as noted by more than 80% of user reviews that discuss getting the system up and running.
Functionality: Though the system offers a robust list of features, 66% of reviews that discuss features felt that the features’ functionality was lacking in some aspects.
Price: Of the users who mention price in their review, more than 90% were upset with hidden fees and felt that the system’s high price was not worth the money.
Customer Support: Of the reviews that discuss customer service and support, 65% felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues users reported.
Performance: About 94% of reviewers that mentioned performance said that the system is slow and buggy, with recurring crashes and connectivity issues.
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Functionality: Glitches, bugs and a clunky interface impact functionality, according to 88% of reviews mentioning this aspect.
Outdated: About 86% of users reported that the product requires more updates for features and integrations.
Glitches and Lags: Frequent glitches and lags reduce the speed of working, according to 72% of users referencing these aspects.
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AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

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With a user interface that’s easy to learn, navigate and get used to, Tebra EHR provides efficiency for clinical facilities. Its cost-effectiveness also sets it apart, according to user feedback. However, it doesn’t support all third-party integrations. Additionally, out-of-date tools and features tend to slow down users. Feedback is balanced regarding billing features and customer support, with some users considering them positives while others view them negatively. Overall, the product can be a good choice for independent medical practitioners.

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Screenshots

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