MEDENT vs Oracle Ambulatory EHR

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Our analysts compared MEDENT vs Oracle Ambulatory EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

MEDENT Software Tool

Product Basics

MEDENT is a medical record solution designed to assist in practice management and patient engagement. It is part of the Carequality network. Carequality promotes nationwide interoperability and allows medical professionals and staff to connect and share information with healthcare organizations in other networks.

Deployment is available in the cloud or through on-site servers. It is equipped to demonstrate meaningful use and has ONC-ATCB certification.
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Oracle Ambulatory EHR (formerly Cerner Ambulatory) is an electronic health record system designed specifically for outpatient care settings such as physician practices, clinics and ambulatory surgery centers. It excels in digitizing clinical workflows like patient registration, appointment scheduling, billing, claims management and ePrescribing.

It’s particularly strong in clinical documentation, scoring higher than competitors like AdvancedMD and eClinicalWorks, thanks to features that facilitate tasks such as scanning paper documents, electronic signatures and patient reminders?.

Since the platform lacks a substantial volume of user reviews, there isn't enough detailed feedback on user satisfaction or specific experiences. Potential users may need to rely more on case studies, analyst insights and demos to understand how it fits their requirements.

Pricing is customized based on your practice's size and requirements, with no free trial available. Prospective buyers must contact the vendor for a personalized quote.

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Product Insights

  • Improve Efficiency and Streamline Workflows: Access to medical records, DM/HM information and practice management tools, such as billing and reporting, increases efficiency by providing practices with an all-in-one healthcare solution that automates processes. Improve workflows with material and customization designed to mimic the way individual specialties operate. Using voice-to-text documenting allows physicians to accurately capture patient visits while maintaining engagement. 
  • Meaningful Use Compliance: ONC-ATCB certified software means one less step towards demonstrating meaningful use under the Interoperability Program. It is recognized as a system capable of demonstrating meaningful use and assists medical professionals in doing so. 
  • Lower Costs: Lower administrative costs with billing automation and online functionality. Put power in the hands of patients through online scheduling and pre-appointment paperwork; automate billing processes to further limit administrative needs. 
  • Simplify Communication: Message patients and deliver documentation digitally, hold virtual visits and exchange health information with other organizations directly within the platform. Reduce time spent on the phone to focus on patient care. 
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  • Digitize Your Practice: In our analysis, the platform scored 100 for clinical documentation features, more than its competitors like AdvancedMD (88) and eClinicalWorks (89). It truly stands out for:
    • Scanning and storing paper documents as digital files.
    • Allowing patients and practitioners to electronically sign invoices, prescriptions, consent forms and clinical notes.
    • Helping healthcare providers know which immunizations a person needs and has already received.
    • Maintaining and sharing diet plans with patients.
    • Offering suggestions to the healthcare team, like recommending a different treatment option.
    • Advising patients like reminding them to take their medication or schedule a follow-up appointment.
  • Reduce Charting Time: In our analysis, the system scored really well for charting capabilities like creating a new entry for each patient appointment and seeing exactly when it happened, tracking custom measurements like blood sugar levels, sending patients customized questionnaires to gather key health information and easily reviewing lab results.
  • Access Data Remotely: This product shines with its impressive mobile capabilities, earning a standout score of 88 in our analysis. While other solutions like AdvancedMD (62), eClinicalWorks (71) and athenahealth (72) also offer mobile options, this product distinguishes itself by helping you:
    • Send messages to billers, doctors and patients.
    • Access the system via iOS and Android native mobile apps.
    • View, add and update data offline.
    • Capture and upload images and videos via the mobile device.
    • Dictate patient notes using speech-to-text functionality.
  • Prioritize Security and Compliance: This product prioritizes platform security and compliance, achieving a perfect score of 100 in our analysis. It protects sensitive patient data by maintaining detailed audit trails, using strong encryption (FIPS 140-2 compliant), adhering to HIPAA and HITECH regulations, and enabling secure data exchange through FHIR, HL7 and HIE standards.
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  • Patient Portal: Simplify patient communication using a dedicated portal. Patients can access complete medical histories, pay for services online and utilize telehealth capabilities to take an ongoing, active role in their health care. 
  • Kiosk: Install self-check-in kiosks at any practice to improve office efficiency and ease administrative burdens. Patients digitally complete pre-appointment documentation upon arrival. 
  • Telehealth: Conduct virtual visits using secure, HIPAA-compliant video calls. Reduce unnecessary trips to the ER or other healthcare facilities by assessing patient needs from a distance. 
  • Medical Content: Access content for a variety of medical specialties and customize the platform to document care based on specific needs. 
  • Dragon Medical One: Integrate Dragon Medical One speech recognition software to document patient visits using voice-to-text. Remain engaged with patients while adding notes directly into the EHR. 
  • Disease Management: Utilize disease management and health management formulas to locate targeted information. Deliver vital health management instructions to patients at the point of care. 
  • E-Prescribing: Electronically fill prescriptions or approve refill requests. Receive real-time notifications for potential drug interactions when prescribing new medication to patients. 
  • Mobile: Login to the platform using any device with a web browser. Maintain health records and engage in practice management from anywhere. 
  • Lab Clearinghouse: Interface with more than 260 LIS, hospitals and labs to send medical information for testing and receive results. 
  • Practice Management: Automate billing functions, such as invoice creation and posting, by connecting to patient chart data. Generate analytic reports to monitor and improve efficiency. Opt into interfaces with dashboardMD and Clinigence for advanced reporting capabilities. 
  • Online Scheduling and Check In: Incorporate online scheduling into a practice’s existing website. Patients can fill out personal, insurance and health information online prior to visits. Reduce administrative time spent on these tasks to focus attention elsewhere. 
  • Patient Feedback: Gather patient sentiments and feedback using Well iQ surveys. Well iQ surveys are crafted specifically for patient-healthcare relations. 
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  • Digital Patient Intake: Enable patients to complete intake forms online before their visit, reducing wait times and administrative burden. Self-service kiosks allow clients to easily check in, verify information and update any changes upon arrival.
  • Video Visits: Conduct secure, face-to-face virtual appointments with clear audio and video, fostering strong patient-provider communication. Capture video visits (with patient consent) for thorough documentation, review and continuity of care.
  • Computer-Assisted Coding: Rely on intelligent algorithms to analyze clinical notes and automatically determine accurate E&M codes to ensure proper reimbursement.
  • Patient Scheduling: Look at what the patient needs, their insurance, their preferences and the doctor's availability to find the best appointment time and location. Coordinate appointments across different clinics and departments, whether you're booking by phone or online. Automatically reach out to patients who need to schedule appointments based on their doctor's orders.
  • Finances: Check insurance and financial information beforehand, so patients don't have to repeat themselves. Give patients an idea of how much their visit will cost with estimates.
  • Patient Financial Activity: Gain a unified view of patients' clinical and financial data to understand expected reimbursements, remaining balances and overall financial performance. Track payments from both patients and health insurance payers, ensuring that all revenue is properly accounted for and no discrepancies arise.
  • Billing: Automatically identify and assign outstanding accounts receivable, reducing the time it takes to get paid for services rendered. Embedded payer rules ensure accurate billing and compliance with payer requirements, helping you maximize reimbursements and reduce claim denials.
  • Referral Management: Share referrals with any doctor or healthcare provider, even if they use a different system. See exactly where each referral is in the process, so nothing gets lost.
  • Population Health Management: Analyze patient data to find areas where they might be missing out on important care. Create care plans tailored to each patient’s needs. Figure out how much care costs and how to make it more affordable.
  • Reporting and Analytics: Send information to other data visualization tools like Tableau and SAP BusinessObjects for in-depth analysis. Generate personalized reports and dashboards to track practice performance.
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Product Ranking

#83

among all
EHR Software

#7

among all
EHR Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 100 82 82 88 88 79 89 73 100 54 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 33 reviews
Good User Sentiment 190 reviews
80%
of users recommend this product

MEDENT has a 'great' User Satisfaction Rating of 80% when considering 33 user reviews from 1 recognized software review sites.

76%
of users recommend this product

Oracle Ambulatory EHR has a 'good' User Satisfaction Rating of 76% when considering 190 user reviews from 3 recognized software review sites.

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4.1 (16)
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3.6 (14)
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3.8 (160)

Awards

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SelectHub research analysts have evaluated Oracle Ambulatory EHR and concluded it earns best-in-class honors for Clinical Documentation and Platform Security and Compliance.

Clinical Documentation Award
Platform Security and Compliance Award

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: MEDENT offers a user-friendly interface for scheduling appointments, allowing for efficient management of patient visits and reducing administrative burden.
Comprehensive Patient Records: The platform provides a centralized location for storing and accessing complete patient information, including medical history, medications, allergies, and lab results, ensuring that healthcare providers have all necessary data at their fingertips.
Efficient Billing and Coding: MEDENT simplifies the billing and coding process, automating tasks and reducing errors to optimize revenue cycle management for healthcare practices.
Enhanced Patient Engagement: The platform facilitates communication between patients and providers through features such as online appointment scheduling, secure messaging, and access to medical records, empowering patients to actively participate in their healthcare journey.
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Enhanced Accessibility: EHRs make patient records accessible in real time, facilitating coordination across healthcare providers and enabling faster decision-making​.
Improved Patient Safety: Features like automated alerts for drug interactions and allergies help reduce medical errors, enhancing overall patient safety​.
Efficient Clinical Workflows: By automating administrative tasks such as billing, scheduling and coding, EHRs can help streamline workflows and free up time for patient care.
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Outdated Interface: The user interface appears visually outdated and can feel clunky to navigate, especially compared to more modern EHR solutions.
Limited Customization: Users report difficulty tailoring the system to their specific workflows and preferences, leading to frustration and inefficiencies.
Reporting Challenges: Generating custom reports or extracting specific data from the system can be cumbersome, hindering data analysis and decision-making.
Support Concerns: Some users express dissatisfaction with the responsiveness and effectiveness of customer support, leading to delays in resolving issues.
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Complex Learning Curve: Some EHR systems are not intuitive, requiring significant training and time to adapt, which can initially disrupt clinical workflows​.
High Implementation and Maintenance Costs: The cost of setting up, maintaining and upgrading EHR systems can be prohibitive, especially for smaller practices​.
Performance Issues: Users frequently report slow system performance, crashes and downtimes, which can affect efficiency and patient care.
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Over the past year, user reviews paint a picture of MEDENT as a reliable workhorse in the realm of electronic health records (EHR) and practice management. Users frequently highlight its scheduling prowess, noting the ease of appointment management and the intuitive interface that keeps things running smoothly. Billing features also receive a thumbs-up, with many appreciating the streamlined claims process and reduced errors. However, the system isn't without its quirks. Some users point out that reporting capabilities could be more robust, and others mention occasional glitches or slowdowns. When stacked up against competitors like Epic and Cerner, MEDENT often emerges as the underdog, lacking the bells and whistles of its larger rivals. Yet, this is precisely where its strength lies. MEDENT's straightforward design and user-friendly interface make it a hit with smaller practices seeking a no-nonsense solution that doesn't require a steep learning curve. It's like the trusty hatchback of EHRs – it may not turn heads, but it gets you where you need to go reliably and efficiently. For practices prioritizing ease of use and efficient core functionalities over extensive customization and cutting-edge features, MEDENT is a solid contender that delivers where it counts.

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Cerner Ambulatory EHR really shines when it comes to digitizing outpatient care and making clinical workflows smoother. The software is packed with features that cater specifically to ambulatory settings like charting, digital patient intake and lab integration.It’s particularly strong in clinical documentation, scoring top marks compared to competitors like AdvancedMD and eClinicalWorks. This means it’s well-equipped for handling tasks like scanning paper records into digital files, electronically signing documents, and tracking immunizations and diet plans. So, if you’re looking for a solution to streamline administrative tasks and reduce paperwork, the system has you covered.The solution is also pretty flexible in terms of customization. You can adapt templates and workflows to fit your practice’s specific needs, though if you want to go all-in with customization, you might need some help from Cerner’s support team. It’s something to keep in mind, especially for clinics that don’t have a lot of IT resources.Where the product really sets itself apart is in mobile accessibility. You can send messages, access patient data offline and even dictate notes with speech-to-text, all from your mobile device. The score for mobile features is notably higher than competitors like athenahealth, making it a solid choice for practices that need remote access.When it comes to interoperability — basically, how well the software plays with other systems — it’s pretty advanced. It complies with major standards like HL7 and FHIR, which are essential for sharing data with other EHRs.However, it’s not all smooth sailing. The learning curve could be steep, which isn’t uncommon for EHR systems, but it’s something to be aware of if your team isn’t tech-savvy.Plus, you might also experience occasional performance issues like slow loading times or system glitches, which could disrupt daily operations.In a nutshell, Cerner Ambulatory EHR is a great fit for practices looking to digitize and automate their workflows, especially those that prioritize mobile accessibility and data security. Just be prepared for a bit of a learning curve and some investment upfront to get the most out of it.

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