Meditech Expanse vs Oracle Ambulatory EHR
Last Updated:Our analysts compared Meditech Expanse vs Oracle Ambulatory EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Oracle Ambulatory EHR (formerly Cerner Ambulatory EHR) is an electronic health record system designed specifically for outpatient care settings such as physician practices, clinics and ambulatory surgery centers.
Its top-rated claims management feature allows for batch submission, quick error correction and CMS-1500 support, leading to faster reimbursements and fewer delays.
Real-time financial visibility with intuitive dashboards helps you stay on top of billing, collections and AR trends.
The system scores high for on-the-go accessibility, so providers can access records, send messages and even update information offline.
Since Oracle’s acquisition, the platform has integrated cutting-edge AI tools, such as the Oracle Clinical Digital Assistant, which automates note-taking and code suggestions to simplify workflows.
Since the platform lacks a substantial volume of user reviews, there isn't enough detailed feedback on user satisfaction or specific experiences. Potential users may need to rely more on case studies, analyst insights and demos to understand how it fits their requirements.
Pricing is customized based on your practice's size and requirements, with no free trial available. Prospective buyers should contact the vendor for a personalized quote.
Our Research Process for Oracle Ambulatory EHR
We used our internal data, which provided scores for features like claims management, reporting, insurance payment processing and medical coding, to compare the platform with competitors like athenaOne, eClinicalWorks and AdvancedMD. This helped us identify the platform’s key differentiators.
Because we couldn’t get trial access, we relied on case studies and client testimonials to know more about the product. Read on to discover our findings.
Product Assistance
Product Insights
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Reduce Claim Denials: In our analysis, the platform achieved a perfect score of 100 for claims management capabilities, more than its competitors like athenaOne (89). It helps you:
- Save time by sending lots of claims at once instead of one by one.
- Use the CMS-1500 form that most insurance companies accept.
- Match insurance payments with bills to make sure you get the right amount.
- Fix and resend rejected claims before resubmission deadlines.
- Double-check each claim to follow all insurance rules.
- Gain Real-Time Visibility into Your Practice’s Performance: The platform scored really well for features that enable you to generate aging, billing transactions, bookmark, revenue and write-off reports. It also lets you access prebuilt dashboards and reports to assist you in monitoring payment, AR and collection trends.
- Make Insurance Payments Simple: The system scored 100 for insurance payments management features, surpassing competitors like athenaOne and eClinicalWorks (both scored 80). It helps you automatically record payments, tracks claims to see if they’ve been paid and shows clear histories of what patients owe.
- Reduce Coding Mistakes: The platform achieved a perfect score of 100 for medical coding features that enable you to assign the correct CPT, HCPCS, ICD, E&M, taxonomy and NDC codes.
- Access Data Remotely: This product shines with its mobile capabilities, earning a standout score of 79 in our analysis. While other solutions like athenaOne (71) and AdvancedMD (74) also offer mobile options, this product distinguishes itself by helping you:
- Send messages to billers, doctors and patients.
- Access the system via iOS and Android native mobile apps.
- View, add and update data offline.
- Send automated payment reminders.
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
- Digital Patient Intake: Enable patients to complete intake forms online before their visit, reducing wait times and administrative burden. Self-service kiosks allow clients to easily check in, verify information and update any changes upon arrival.
- Video Visits: Conduct secure, face-to-face virtual appointments with clear audio and video, fostering strong patient-provider communication. Capture video visits (with patient consent) for thorough documentation, review and continuity of care.
- Computer-Assisted Coding: Rely on intelligent algorithms to analyze clinical notes and automatically determine accurate E&M codes to ensure proper reimbursement.
- Patient Scheduling: Look at what the patient needs, their insurance, their preferences and the doctor's availability to find the best appointment time and location. Coordinate appointments across different clinics and departments, whether you're booking by phone or online. Automatically reach out to patients who need to schedule appointments based on their doctor's orders.
- Finances: Check insurance and financial information beforehand, so patients don't have to repeat themselves. Give patients an idea of how much their visit will cost with estimates.
- Patient Financial Activity: Gain a unified view of patients' clinical and financial data to understand expected reimbursements, remaining balances and overall financial performance. Track payments from both patients and health insurance payers, ensuring that all revenue is properly accounted for and no discrepancies arise.
- Billing: Automatically identify and assign outstanding accounts receivable, reducing the time it takes to get paid for services rendered. Embedded payer rules ensure accurate billing and compliance with payer requirements, helping you maximize reimbursements and reduce claim denials.
- Referral Management: Share referrals with any doctor or healthcare provider, even if they use a different system. See exactly where each referral is in the process, so nothing gets lost.
- Population Health Management: Analyze patient data to find areas where they might be missing out on important care. Create care plans tailored to each patient’s needs. Figure out how much care costs and how to make it more affordable.
- Reporting and Analytics: Send information to other data visualization tools like Tableau and SAP BusinessObjects for in-depth analysis. Generate personalized reports and dashboards to track practice performance.
Product Ranking
#114
among all
EHR Software
#7
among all
EHR Software
Analyst Rating Summary
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
Analyst Ratings for Technical Requirements Customize This Data Customize This Data
User Sentiment Summary
190 reviews
Oracle Ambulatory EHR has a 'good' User Satisfaction Rating of 76% when considering 190 user reviews from 3 recognized software review sites.
Awards
SelectHub research analysts have evaluated Oracle Ambulatory EHR and concluded it earns best-in-class honors for Clinical Documentation and Platform Security and Compliance.
Synopsis of User Ratings and Reviews
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
Oracle Ambulatory EHR offers an intuitive system that medical practices can rely on to make daily tasks simpler and more efficient. Its X factor? Incredible claims management. Imagine submitting claims in batches instead of one by one and catching errors before they hold up payment.With a 100% score for claims management, the platform even outpaces other solutions like athenaOne. It’s all about getting reimbursed faster, without the roadblocks (and headaches) that usually come with it.Beyond claims, the system makes managing insurance payments straightforward. You can automatically track payments and always see what’s been paid, what’s due and what patients owe.With real-time reporting for billing and transactions, it’s easy to spot trends and stay on top of revenue without extra work.Where the product really sets itself apart is in mobile accessibility. You can send messages, access patient data offline and even dictate notes with speech-to-text, all from your mobile device. The score for mobile features is notably higher than competitors like athenaOne and AdvancedMD, making it a solid choice for practices that need remote access.Oracle’s recent acquisition of Cerner means they’ve added powerful AI tools into the mix, like the Oracle Clinical Digital Assistant, which takes on tasks such as automated note-taking and code suggestions. This means less time spent on administrative tasks and more time with patients.However, it’s not all smooth sailing. The learning curve could be steep, which isn’t uncommon for EHR systems, but it’s something to be aware of if your team isn’t tech-savvy.Plus, you might also experience occasional performance issues like slow loading times or system glitches, which could disrupt daily operations.In a nutshell, Oracle Ambulatory EHR is a great fit for practices looking to digitize and automate their workflows, especially those that prioritize mobile accessibility and data security. Just be prepared for a bit of a learning curve and some investment upfront to get the most out of it.
Screenshots
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