Top Meditech Expanse Alternatives & Competitors For 2024

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Looking for alternatives to Meditech Expanse? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Clinical Documentation, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real EHR Software selection projects based on 400+ capabilities, we present a comparison of Meditech Expanse to leading industry alternatives like eClinicalWorks, NueMD, Nextech, and CareLogic.

Meditech Expanse Software Tool
eClinicalWorks Software Tool
NueMD Software Tool
Nextech Software Tool
CareLogic Software Tool

Product Basics

Meditech Expanse is a scalable cloud-based solution to help healthcare facilities streamline patient care, billing, schedules and daily operations. Its cloud connectivity enables practices of all sizes to improve care coordination and securely connect remote sites and specialties. Interoperable, it aids physicians and nurses in managing patient charting and remote patient monitoring. It also improves cash flow through revenue cycle management and financial reporting.

HIPAA compliant, its population health, patient surveillance and evidence-based clinical decision support modules aid in improving patient care outcomes. It also drives the care team through patient monitoring and actionable insights.
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eClinicalWorks is a cloud-based EHR and medical billing solution that empowers healthcare practices to streamline billing, coding, patient payments and reporting, making it ideal for both small and multi-location clinics across various specialties.

Features like healow Insights have transformed outcomes for practices like Sun Life Health, which grew annual wellness visits from 700 to over 4,000 and boosted revenue by over $1.6 million.

Skin Solutions Dermatology also expanded its reach using healow’s self-scheduling, simplifying workflows and enhancing patient satisfaction.

AI-powered tools add value by automating reminders, documentation and other routine tasks, letting providers focus on care.

Typical pros of medical billing software include efficient revenue management and centralized patient data. However, it’s important to consider potential drawbacks, like a steep learning curve and limited customization options.

Its EHR pricing plan starts at $449/month/provider with no start-up costs, though practices with more than nine providers should budget for an implementation fee.


Our Research Process for eClinicalWorks

Our internal data provided us with the scores for each feature which helped us identify the platform’s key differentiators.

We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.

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NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users.

One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages.

In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.

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Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience.

It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
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CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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Product Assistance

Documentation
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Product Ranking

#114

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#5

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#26

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#12

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#16

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Analyst Rating Summary

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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
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Patient Engagement
Platform Security and Compliance
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Clinical Documentation
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Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
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Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
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Medical Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards and Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes and Templates Patient Engagement Platform Capabilities Platform Security and Compliance Telehealth 100 89 83 78 99 71 86 95 73 94 62 0 25 50 75 100
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User Sentiment Summary

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Fair User Sentiment 574 reviews
Great User Sentiment 485 reviews
Good User Sentiment 318 reviews
Good User Sentiment 361 reviews
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69%
of users recommend this product

eClinicalWorks has a 'fair' User Satisfaction Rating of 69% when considering 574 user reviews from 3 recognized software review sites.

87%
of users recommend this product

NueMD has a 'great' User Satisfaction Rating of 87% when considering 485 user reviews from 3 recognized software review sites.

79%
of users recommend this product

Nextech has a 'good' User Satisfaction Rating of 79% when considering 318 user reviews from 3 recognized software review sites.

77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

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Synopsis of User Ratings and Reviews

Simple Interface: Meditech Expanse is praised for its user-friendly interface, which makes it easy to learn and navigate.
Easy to Learn: Users appreciate that Meditech Expanse is easy to learn, allowing them to quickly become proficient in using the software.
Efficient Workflow: Meditech Expanse is commended for not requiring a lot of extra steps, streamlining the workflow for healthcare professionals.
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Enhanced Revenue Cycle Management: Real-time analytics offer insights into billing trends and financial performance, helping practices make informed decisions and manage resources effectively.
Improved Claim Accuracy: With automated coding assistance and real-time error detection, these solutions help you improve claim accuracy, reducing manual errors and the time spent on corrections. They help ensure compliance with ever-changing insurance requirements and coding standards, such as ICD-10 and CPT, reducing the risk of costly claim rejections.
Centralized Patient Data: Many medical billing systems consolidate patient records, billing information and financial data into one accessible platform. This centralization improves data accuracy, reducing duplicate entries.
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Easy to Use: Many users find NueMD's interface intuitive and straightforward, making it easy to navigate and complete tasks efficiently.
Strong Customer Support: NueMD is known for its responsive and helpful customer support team, which is available to assist users with any questions or issues they may encounter.
Comprehensive Features: NueMD offers a wide range of features that cater to the needs of various medical practices, including scheduling, billing, and patient management.
Affordable Pricing: Compared to other EHR systems, NueMD is considered to be a more affordable option, making it accessible to practices of all sizes.
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Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
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Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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Pricing: Meditech Expanse lacks transparent pricing, leaving potential users in the dark about the total cost of ownership.
Feature Limitations: Users have reported a lack of advanced features and occasional glitches or system downtime, impacting productivity and user satisfaction.
User Interface: The user interface is outdated for some users, especially those accustomed to more modern EHR systems.
Efficiency Issues: Certain tasks, like accessing specific patient records, can be cumbersome and time-consuming, hindering workflow efficiency.
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Steep Learning Curve: Complex features can require significant training, initially slowing your workflows.
Subpar Customer Service: Slow response times and inconsistent support can cause frustration, especially during critical issues.
Limited Customization Options: Many medical billing systems offer standardized templates and workflows, which may not fit the specific needs of specialized practices. This lack of flexibility can force practices to rely on workarounds, adding to administrative time and reducing overall efficiency.
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Slow Performance: Some users have reported that NueMD can be slow to load, especially during peak hours. This can be frustrating for busy practices, as it can slow down workflow and lead to delays in patient care.
Limited Customization: NueMD offers a limited amount of customization, which can be a drawback for practices that have specific needs or workflows. For example, some users have found it difficult to customize the system to meet their specific billing requirements.
Poor Customer Support: Some users have reported that NueMD's customer support is not responsive or helpful. This can be a major problem for practices that need assistance with technical issues or have questions about the software.
Lack of Mobile App: NueMD does not have a dedicated mobile app, which can be a disadvantage for practices that need to access patient records or perform other tasks on the go. This can be especially challenging for providers who are on call or need to access patient information outside of the office.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.

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We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.In our analysis, eClinicalWorks landed strong scores for claims management, dashboards and reporting, medical coding and patient payments management capabilitiesHow does that translate to real life? Take Sun Life Health, a non-profit community health center, for example: after implementing healow Insights, they completely transformed their wellness visit management, growing from 700 to over 4,000 visits annually in just two years. Revenue followed, soaring from $400,000 to over $2 million.Then there’s Skin Solutions Dermatology, which used healow’s self-scheduling feature to grow from two locations to eleven! Patients love being able to schedule their own appointments and communicate directly online. Plus, it’s been a major time-saver for the staff. With fewer phone calls and a smoother workflow, they can focus on what they do best: delivering quality care.For practices that rely heavily on patient payments, healow Pay has made a real impact. Ninth Street Internal Medicine, for instance, saw its collections jump from $17,000 to $25,000 in just a month after implementing the tool.Innova Primary Care had a similar experience, with nearly 7% of all payments coming in within 24 hours of the bill being sent. This kind of efficiency is invaluable, especially for smaller practices looking to manage costs and improve cash flow without overwhelming their front-office staff.And for a unique setup like Mobile Physician Services, which brings healthcare directly to patient’s homes, the system proved to be an ideal partner. By working together, they achieved Patient-Centered Medical Home (PCMH) recognition, setting them up as a model for mobile care in the U.S.Their work with eClinicalWorks showed how even non-traditional, mobile care models could use digital tools to improve care quality and patient outcomes effectively.However, medical billing software can present challenges such as a steep learning curve that may initially slow workflows. Inconsistent customer support and limited customization options can also lead to reliance on workarounds, adding to administrative tasks and impacting efficiency.Bottom line? If you’re looking to boost revenue, streamline workflows or improve patient satisfaction, eClinicalWorks has the tools to help practices thrive.

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NueMD is a cloud-based practice management software that offers a suite of features, including medical billing, electronic health records (EHR), and appointment scheduling. While NueMD has been a popular choice for some practices, user reviews from the past year suggest that it may not be the best fit for everyone. One of the biggest strengths of NueMD is its comprehensive suite of features. Users praise the software's ability to handle everything from billing to scheduling, making it a one-stop shop for practice management. However, some users have expressed concerns about the software's user interface, which they find clunky and difficult to navigate. They also complain that the software is not as intuitive as other EHR systems on the market, such as Athenahealth or Kareo. NueMD's customer support has also been a point of contention, with some users reporting long wait times and unhelpful responses. NueMD's biggest differentiator is its focus on medical billing. The software's billing features are highly regarded by users, who appreciate its ability to streamline the billing process and reduce the number of errors. However, NueMD's billing features are not without their drawbacks. Some users have reported that the software's billing system is not as flexible as other systems on the market, making it difficult to customize for specific practice needs. Overall, NueMD is a solid EHR system that offers a comprehensive suite of features. However, its clunky user interface, lack of intuitive design, and inconsistent customer support may make it a less desirable option for some practices. NueMD is best suited for practices that are looking for a system with strong billing features and are willing to put in the time and effort to learn the software. It is important to note that AdvancedMD, the company behind NueMD, is sunsetting the software in 2025. This means that practices using NueMD will need to migrate to a different system in the near future.

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Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base. Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges. Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access. In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions. Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

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