Netsmart vs Modernizing Medicine

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Our analysts compared Netsmart vs Modernizing Medicine based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Netsmart Software Tool
Modernizing Medicine Software Tool

Product Basics

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.

The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.
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Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations.

It’s modmed® Telehealth module, integrated with EHR and EMA systems, enables audio and video telemedicine capabilities for the provider and patient. The EHR EMA offers cloud-based deployment, automated suggested coding, an integrated MIPS dashboard, adaptive training and protocols.
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$500 Monthly
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$500/Provider, Monthly
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Patient Outcomes: With more accurate diagnosis and up-to-date patient records comes better patient outcomes. Meaning you can not only better treat patients but keep them returning time after time for new treatments or follow-ups. 
  • Grow Your Practice: A suite of administration features like billing, scheduling and practice administrative tools provide efficient ways to code medical diagnoses for billing and room physicians with the right patients and tools. You can keep patients coming through your practice doors by scheduling follow ups and providing superior quality of care. 
  • Code Diagnoses Easily: Administrators can easily (and often automatically) code diagnosis for billing cycles, and check for coverage under several healthcare institutions, such as Medicare and Medicaid. 
  • Better Record Keeping: Netsmart’s suite of EHR and EMR products turn patient records and healthcare data into portable, actionable documents. Physicians can assess patients quicker, and keep more up-to-date records. 
  • Full Services Suite: Modular or bundled together, you’ll have access to a suite of professional services like IT management, consulting, training, hosting and revenue management. 
  • Process Claims Quickly: The software’s billing and processing features enable you read codes, process Medicare and Medicaid bills and more. 
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  • Gain a High-Level Practice Overview: With ModMed BOOST, its practice management software, gain a clear view of the practice and the flow of patients, clinicians, and instruments. Capitalize on insights to optimize quality of care and revenue. 
  • Improve Patient Outcomes: Regardless of whether they are using the EHR/EMR software, or any of ModMed’s digital tools, businesses can improve patient outcomes by streamlining their care, scheduling, charting and follow-ups. 
  • Generate Revenue and Save Money: Use the right tools to keep patients coming in and cut overhead costs. 
  • Fewer Errors: Old and archaic documentation methods are slow and prone to errors. Encounter fewer errors when entering information with digital tools like ModMed’s suite of EHR and EMR software. 
  • Highly Specialized: Provides tools for eight different practice specializations, including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngologists, pain management, plastic surgery and urology. 
  • Rapid Deployment: With the application being cloud-based, experience little to no deployment downtime. 
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  • Behavioral Health Tools: As populations become more aware of their mental and behavioral health needs, Netsmart’s fully-featured set of behavioral health products can supplement a variety of fractured systems. They come with standard features like notes, charting and coding, as well as advanced features like psychiatric care and case coordination. 
  • Psychiatric Notes: The product comes with preformatted psychiatric and behavioral health notes to better treat their clients. 
  • Case Coordination: Netsmart is built to assist behavioral health specialists — especially caseworkers. It’s got tools for tracking clients, managing budgets and storing important clinical documentation. 
  • Claims Processing: You can easily process Medicare and Medicaid bills and more. 
  • Outcome Tracking: With Netsmart, you can track key outcomes as they relate to patient health, scheduling and billing. This gives you a high-level overview of your practice. 
  • Easily Shareable Data: You can easily transfer customer data from medical charts to behavioral health software and beyond. 
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  • Specialty Specific EHR/EMR: Offers robust EHR and EMR solutions that provide the standard suite of features like charting and portability, with some advanced features like specialty-specific EMRs and advanced medical coding. 
  • Cloud-Based Mobile Application: The mobile application is built on cloud technology, enabling clinicians to work from wherever they are. It gives providers access to medical records for use in-practice and also provides administrators with scheduling tools. 
  • ICD-10 Code Compliant: Automatically suggests relevant ICD-10 codes based on notations and charting data. It will then populate those codes into the bill for clinical review. 
  • Drawing Board: It’s EHR and EMR solutions provide an integrated drawing board to help clinicians better localize treatment options. 
  • Interactive Anatomical Atlas: The medical atlas feature, integrated into the company’s EHR/EMR suites, provides clinicians a three-dimensional view of the patient, with expandable views and pinch, zoom and selection features. 
  • ModMed Boost Practice Management: ModMed Boost is the company’s practice management solution. It’s got everything that a practice management software might need: billing, front desk features, revenue management tools, digital check-in, built-in reporting tools, simple fee management and more. 
  • Analytics: With all of its apps, ModMed provides a robust analytics suite, enabling users to monitor practice health, response times and more. The company’s intelligence suite is optimized to provide administrative analytics, provider analytics and financial analytics, each with unique, function-specific features.
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Product Ranking

#55

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EHR Software

#33

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EHR Software

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User Sentiment Summary

Good User Sentiment 65 reviews
Great User Sentiment 157 reviews
73%
of users recommend this product

Netsmart has a 'good' User Satisfaction Rating of 73% when considering 65 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Modernizing Medicine has a 'great' User Satisfaction Rating of 87% when considering 157 user reviews from 3 recognized software review sites.

3.4 (50)
4.1 (20)
4.4 (15)
4.4 (135)
n/a
4.8 (2)

Synopsis of User Ratings and Reviews

Improved Efficiency and Productivity: Netsmart's EHR streamlines workflows, automates tasks, and reduces paperwork, allowing healthcare providers to focus more on patient care and less on administrative duties. The system's user-friendly interface and intuitive design contribute to a smoother user experience, further enhancing efficiency.
Enhanced Patient Care and Safety: Netsmart's EHR promotes better patient care by providing healthcare professionals with easy access to comprehensive patient information, including medical history, medications, allergies, and lab results. This readily available data supports informed decision-making, reduces the risk of errors, and ultimately leads to improved patient outcomes.
Data-Driven Insights and Reporting: Netsmart's EHR offers robust reporting and analytics capabilities, enabling healthcare organizations to gain valuable insights into their operations, identify trends, and make data-driven decisions to improve care quality and efficiency. The system's reporting tools help track key performance indicators, monitor patient progress, and measure the effectiveness of treatment plans.
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User-Friendly: Around 97% of users who referred to user-friendliness said that the system is intuitive, easy to use, learn and navigate.
Functionality: Offers fully integrated features for efficient practice management, analytics, tracking and clinical support in one system, as noted by all users who talked about tracking.
Support: Approximately 62% of reviewers who mentioned customer support said that the support team is responsive; always open to listen and understand the problems faced.
Increased Productivity: It’s EMA platform streamline work processes, allowing practices to be virtually paper-free and cut down on process time, as observed by all users who specified EMA.
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Usability Issues: Some users find the system's interface to be cumbersome and counterintuitive, leading to a steep learning curve and decreased efficiency.
Technical Problems: Users have reported experiencing frequent glitches, errors, and system crashes, which can disrupt workflows and compromise patient care.
Customer Support: Getting timely and effective assistance from Netsmart's customer support can be challenging, leaving users frustrated and without solutions when they encounter issues.
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Inefficient Workflow: Nearly 75% of reviewers who specified inefficient workflows said that some task processes are complex and require too many clicks to complete.
Fairly Expensive: The cost of the program and its support can be expensive compared to other systems on the market, as noted by all users who talked about the software’s price.
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Netsmart's software suite has sparked a range of opinions among users in the healthcare industry. While some appreciate its comprehensive features and ability to streamline complex workflows, others find its interface cumbersome and point to occasional technical glitches. A notable strength lies in its robust data analytics capabilities, empowering healthcare providers to gain valuable insights into patient populations and treatment outcomes. However, the learning curve associated with mastering the software's intricacies can be steep, particularly for those transitioning from other electronic health record (EHR) systems. Netsmart distinguishes itself by catering specifically to the behavioral health sector, offering specialized tools for managing mental health records, substance abuse treatment, and intellectual and developmental disabilities services. This focus on a niche market allows for a more tailored approach compared to broader EHR solutions. Ultimately, Netsmart appears best suited for larger behavioral health organizations with the resources to invest in training and implementation. Its extensive features and data-driven approach can significantly benefit such organizations, but smaller practices may find it overwhelming or cost-prohibitive.

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Modernizing Medicine is an easy-to-use and intuitive, all-in-one, specialty-specific EHR. It offers a wide range of integrated solutions, including practical administration, business services, patient engagement tools and analytics. The EMA platform keeps users informed and saves time, increasing productivity. The integrated practice management system can check patient eligibility prior to appointments, identify time slots according to individual requirements and provide further steps, details of follow-up care, and recommendations from the provider during check-out. Some reviewers have mentioned that some task processes require too many clicks and can be complex to complete. Full licenses and ongoing support are relatively costly compared to other systems. However, users also said that it gives you what you pay for, as it offers robust functionality.

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