Nextech vs Meditech Expanse
Last Updated:Our analysts compared Nextech vs Meditech Expanse based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
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Product Insights
- Save Time: Minimize time spent creating a schedule with a drag-and-drop interface and streamline the billing process with the RCM module.
- Maximize Revenue: Gain visibility across the entire practice with analytics and expedite payments with RCM features that speed up bill collection.
- Improve the Patient Experience: Patients can schedule appointments via text message and access their information on the portal. Providers have information such as wait time and test results to elevate provider-patient interaction.
- Optimize Administrative Tasks: A simple, automated scheduling and billing process prevents errors.
- Reduce Missed Appointments: Automated text message reminders minimize missed appointments, and patients can cancel their appointment via text message.
- Improve Provider Performance: Accommodate provider needs and schedules at multiple locations, gain actionable insights through practice performance trends, and speed up documentation with charting capabilities.
- Ensure Compliance: A HIPAA-certified cloud data center provides compliance peace of mind. Nextech is also ONC Health IT certified as well as EMV and ICD-10 compliant.
- Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
- Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
- Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
- Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
- Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
- Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
- Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
- Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
- Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
- Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.
- Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments.
- Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler.
- Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere.
- Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals.
- Patient Portal: Patients are able to make payments as well as view medical history and insurance information.
- Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability.
- Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
- Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
- E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
- Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
- Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
- Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
- Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
- Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
- Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
- Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
- Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.
Product Ranking
#12
among all
EHR Software
#114
among all
EHR Software
User Sentiment Summary
318 reviews
Nextech has a 'good' User Satisfaction Rating of 79% when considering 318 user reviews from 3 recognized software review sites.
Synopsis of User Ratings and Reviews
Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base. Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges. Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access. In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions. Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.
Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals. Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions. In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.
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