Top NextGen Enterprise Alternatives & Competitors For 2024

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Looking for alternatives to NextGen Enterprise? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Clinical Documentation, and Platform Security and Compliance. Leveraging crowdsourced data from over 1,000 real EHR Software selection projects based on 400+ capabilities, we present a comparison of NextGen Enterprise to leading industry alternatives like Cerner, eMDs, healow, and athenahealth.

Cerner Software Tool
eMDs Software Tool
healow Software Tool
athenahealth Software Tool

Product Basics

NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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EMDs provides healthcare-centered technology to doctors, nurses, administrators and caseworkers. It can help clinicians, therapists and caseworkers track their patients across different medical institutions, as well as provide a comprehensive overview of important clinical history.

Aprima EHR (recently acquired in 2019) comprises the backbone Its parent company’s EHR offering. It’s got a single database to simplify healthcare administration and provides a flexible deployment model — cloud-based, hybrid, or on-premise.
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Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps

Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.

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AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model.

Pros
  • Easy navigation
  • Robust features
  • Secure patient data
  • Seamless billing
  • Customizable templates
Cons
  • Potentially high cost
  • Learning curve for new users
  • Limited customization
  • Occasional technical glitches
  • Customer support response time
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Chat
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
Email
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Forum
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24/7 Live Support

Product Ranking

#24

among all
EHR Software

#42

among all
EHR Software

#79

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#46

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#45

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EHR Software

Find out who the leaders are

Analyst Rating Summary

88
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92
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100
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93
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Clinical Documentation
Electronic Prescriptions
Notes and Templates
Mobile Capabilities
Dashboards and Reporting
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NextGen Enterprise
Cerner
eMDs
healow
athenahealth
+ Add Product + Add Product
Clinical Charts Clinical Documentation Dashboards and Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes and Templates Patient Engagement Platform Capabilities Platform Security and Compliance Telehealth 92 100 93 100 91 96 100 80 82 91 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

69%
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User Sentiment Summary

Good User Sentiment 1475 reviews
Good User Sentiment 369 reviews
Poor User Sentiment 39 reviews
Fair User Sentiment 418 reviews
Good User Sentiment 953 reviews
79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

51%
of users recommend this product

eMDs has a 'poor' User Satisfaction Rating of 51% when considering 39 user reviews from 2 recognized software review sites.

69%
of users recommend this product

healow has a 'fair' User Satisfaction Rating of 69% when considering 418 user reviews from 2 recognized software review sites.

75%
of users recommend this product

athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites.

4.4 (17)
4.1 (16)
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3.7 (155)
3.5 (216)
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3.6 (120)
3.5 (102)
4.0 (1264)
3.8 (130)
2.5 (35)
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3.8 (836)
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5.0 (1)
3.9 (39)
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3.6 (14)

Awards

Analysts' Pick Award
Clinical Documentation Award
Electronic Prescriptions Award
Mobile Capabilities Award
we're gathering data
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Synopsis of User Ratings and Reviews

Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Streamlined Patient Encounters: eMDs facilitates efficient patient encounters by offering tools for scheduling, charting, and e-prescribing, which can enhance practice workflow and patient care.
Improved Accessibility: eMDs provides remote access to patient records, enabling healthcare providers to review charts, order tests, and communicate with patients securely from various locations.
Enhanced Patient Engagement: The patient portal feature within eMDs empowers patients to actively participate in their healthcare journey by granting them access to their medical records, lab results, and appointment scheduling tools.
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Functionality: The system simplifies patient scheduling, reviewing documents and imaging. It displays all provider schedules, offers flexibility to add patients wherever required and can be customized according to needs, as noted by 83% of the users who mentioned the product’s functionality.
Notes: Nearly 77% of reviewers who talked about notes said that the system offers the capability to log telephone conversations among employees or make notes under a patient’s account to keep everything organized.
Templates: The system creates templates easily and allows copying and sending previous clinical notes, said approximately 75% of the users who talked about templates.
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Streamlined Workflow: Reduces manual data entry and automates tasks, saving time and improving efficiency.
Improved Patient Care: Enhances communication and collaboration between providers, leading to better patient outcomes.
Enhanced Reporting & Analytics: Provides real-time insights into practice performance and patient data, enabling data-driven decision making.
Mobile Accessibility: Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility.
Customizable Interface: Allows tailoring the platform to specific practice needs and workflows, improving user experience.
Positive User Reviews: Consistently praised for its ease of use, intuitive interface, and helpful support team.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the system to specific workflows and preferences can be difficult, often necessitating costly professional services or workarounds.
Usability Issues: Navigating the interface and locating specific information can be time-consuming due to the platform's intricate design and layout.
Performance Concerns: Users frequently report slow loading times and system lags, particularly during peak usage periods or when handling large amounts of data, hindering productivity and efficiency.
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UI: The system’s UI is clunky, non-intuitive, confusing and takes many clicks to accomplish a single task, noted nearly 85% of reviewers who talked about UI.
Learning Curve: Nearly 78% of the users who mentioned a learning-curve said that the product is difficult to get acquainted with and requires a steep learning curve to get a hang of its full capabilities.
Updates, Integrations, Features: Implementing new features, third-party integrations and upgrades is difficult and consumes a lot of time, noted approximately 81% of reviewers who mentioned implementation.
Support: Nearly 87% of the users who mentioned support said that the system offers sluggish technical support, with complaints consuming a lot of time to get resolved.
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Learning Curve: Initial setup and training can be time-consuming for some users.
Cost: Subscription fees may be higher compared to some basic EHR systems.
Glitches and Bugs: Occasional reports of technical issues and bugs in the platform.
Limited Customization Options: Some users wish for more granular control over customization features.
Integration Challenges: Integration with certain legacy systems can be complex.
Customer Support: Mixed experiences with customer support response times and quality.
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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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Reviews from the past year highlight both the good and the not-so-good, giving us a clear picture of where eMDs shines and where it falls short. Users rave about its user-friendly interface, especially for scheduling and charting, making it a breeze for healthcare pros to navigate. The robust reporting features are another big plus, allowing for easy data analysis and informed decision-making. However, eMDs isn't without its quirks. Some users find the system a bit clunky and report occasional glitches and slowdowns. Plus, the customer support experience seems to be a mixed bag, with some users praising its responsiveness while others find it lacking. So, who's the ideal candidate for eMDs? It seems to be a good fit for small to medium-sized practices looking for a user-friendly EHR with solid reporting capabilities. But, if top-notch customer support and a seamless, glitch-free experience are your top priorities, you might want to explore other options. Keep in mind, the tech world is always evolving, so it's a good idea to check out the latest reviews and updates before making your final decision.

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Healow offers robust tools to schedule patients easily and review labs and documents. It streamlines patient records along with space to log phone conversations and notes and monitors all patient-related updates. It can easily create patient record templates and previous clinical notes can be copied and forwarded. However, the system offers a clunky and confusing interface that requires many clicks to accomplish tasks. Customer support is sluggish and new features, upgrades and third-party integrations with other modules are difficult to implement.

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User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

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Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

Oracle Ambulatory EHR

Tebra EHR

Veradigm

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