Top Practice EHR Alternatives & Competitors For 2024
Last Updated:Looking for alternatives to Practice EHR? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Clinical Documentation, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real EHR Software selection projects based on 400+ capabilities, we present a comparison of Practice EHR to leading industry alternatives like eClinicalWorks, NueMD, Nextech, and athenahealth.
Product Basics
eClinicalWorks is a cloud-based EHR and medical billing solution that empowers healthcare practices to streamline billing, coding, patient payments and reporting, making it ideal for both small and multi-location clinics across various specialties.
Features like healow Insights have transformed outcomes for practices like Sun Life Health, which grew annual wellness visits from 700 to over 4,000 and boosted revenue by over $1.6 million.
Skin Solutions Dermatology also expanded its reach using healow’s self-scheduling, simplifying workflows and enhancing patient satisfaction.
AI-powered tools add value by automating reminders, documentation and other routine tasks, letting providers focus on care.
Typical pros of medical billing software include efficient revenue management and centralized patient data. However, it’s important to consider potential drawbacks, like a steep learning curve and limited customization options.
Its EHR pricing plan starts at $449/month/provider with no start-up costs, though practices with more than nine providers should budget for an implementation fee.
Our Research Process for eClinicalWorks
Our internal data provided us with the scores for each feature which helped us identify the platform’s key differentiators.
We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.
NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users.
One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages.
In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.
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Analyst Rating Summary
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User Sentiment Summary
Practice EHR has a 'great' User Satisfaction Rating of 85% when considering 35 user reviews from 1 recognized software review sites.
eClinicalWorks has a 'fair' User Satisfaction Rating of 69% when considering 574 user reviews from 3 recognized software review sites.
NueMD has a 'great' User Satisfaction Rating of 87% when considering 485 user reviews from 3 recognized software review sites.
Nextech has a 'good' User Satisfaction Rating of 79% when considering 318 user reviews from 3 recognized software review sites.
athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites.
Synopsis of User Ratings and Reviews
Is Practice EHR the "practice" EHR for your practice? Recent user reviews suggest that Practice EHR is a strong contender in the EHR market, particularly for smaller practices looking for a comprehensive and user-friendly solution. Users consistently praise Practice EHR for its intuitive interface, which simplifies complex tasks like charting and billing. One user even compared it to a popular ride-sharing app, stating, "It's as easy to use as ordering an Uber." This ease of use is a major differentiating factor for Practice EHR, as many competing EHRs are known for their steep learning curves. However, Practice EHR is not without its drawbacks. Some users have reported limitations with the reporting features, finding them less robust than those offered by competitors like Epic or Cerner. This limitation could be a dealbreaker for larger practices or those requiring highly specialized reporting capabilities. Overall, Practice EHR appears to be a good fit for smaller practices that prioritize ease of use and affordability over advanced reporting features. Its intuitive design and comprehensive functionality make it a practical choice for practices looking to streamline their operations and improve patient care without breaking the bank.
We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.In our analysis, eClinicalWorks landed strong scores for claims management, dashboards and reporting, medical coding and patient payments management capabilitiesHow does that translate to real life? Take Sun Life Health, a non-profit community health center, for example: after implementing healow Insights, they completely transformed their wellness visit management, growing from 700 to over 4,000 visits annually in just two years. Revenue followed, soaring from $400,000 to over $2 million.Then there’s Skin Solutions Dermatology, which used healow’s self-scheduling feature to grow from two locations to eleven! Patients love being able to schedule their own appointments and communicate directly online. Plus, it’s been a major time-saver for the staff. With fewer phone calls and a smoother workflow, they can focus on what they do best: delivering quality care.For practices that rely heavily on patient payments, healow Pay has made a real impact. Ninth Street Internal Medicine, for instance, saw its collections jump from $17,000 to $25,000 in just a month after implementing the tool.Innova Primary Care had a similar experience, with nearly 7% of all payments coming in within 24 hours of the bill being sent. This kind of efficiency is invaluable, especially for smaller practices looking to manage costs and improve cash flow without overwhelming their front-office staff.And for a unique setup like Mobile Physician Services, which brings healthcare directly to patient’s homes, the system proved to be an ideal partner. By working together, they achieved Patient-Centered Medical Home (PCMH) recognition, setting them up as a model for mobile care in the U.S.Their work with eClinicalWorks showed how even non-traditional, mobile care models could use digital tools to improve care quality and patient outcomes effectively.However, medical billing software can present challenges such as a steep learning curve that may initially slow workflows. Inconsistent customer support and limited customization options can also lead to reliance on workarounds, adding to administrative tasks and impacting efficiency.Bottom line? If you’re looking to boost revenue, streamline workflows or improve patient satisfaction, eClinicalWorks has the tools to help practices thrive.
NueMD is a cloud-based practice management software that offers a suite of features, including medical billing, electronic health records (EHR), and appointment scheduling. While NueMD has been a popular choice for some practices, user reviews from the past year suggest that it may not be the best fit for everyone. One of the biggest strengths of NueMD is its comprehensive suite of features. Users praise the software's ability to handle everything from billing to scheduling, making it a one-stop shop for practice management. However, some users have expressed concerns about the software's user interface, which they find clunky and difficult to navigate. They also complain that the software is not as intuitive as other EHR systems on the market, such as Athenahealth or Kareo. NueMD's customer support has also been a point of contention, with some users reporting long wait times and unhelpful responses. NueMD's biggest differentiator is its focus on medical billing. The software's billing features are highly regarded by users, who appreciate its ability to streamline the billing process and reduce the number of errors. However, NueMD's billing features are not without their drawbacks. Some users have reported that the software's billing system is not as flexible as other systems on the market, making it difficult to customize for specific practice needs. Overall, NueMD is a solid EHR system that offers a comprehensive suite of features. However, its clunky user interface, lack of intuitive design, and inconsistent customer support may make it a less desirable option for some practices. NueMD is best suited for practices that are looking for a system with strong billing features and are willing to put in the time and effort to learn the software. It is important to note that AdvancedMD, the company behind NueMD, is sunsetting the software in 2025. This means that practices using NueMD will need to migrate to a different system in the near future.
Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base. Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges. Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access. In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions. Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.
User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.
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