Top Practice EHR Alternatives & Competitors For 2024

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Looking for alternatives to Practice EHR? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Clinical Documentation, and Dashboards and Reporting. Leveraging crowdsourced data from over 1,000 real EHR Software selection projects based on 400+ capabilities, we present a comparison of Practice EHR to leading industry alternatives like eClinicalWorks, NueMD, Nextech, and athenahealth.

Practice EHR Software Tool
eClinicalWorks Software Tool
NueMD Software Tool
Nextech Software Tool
athenahealth Software Tool

Product Basics

Practice EHR is a cloud-based solution that helps healthcare providers handle all the administrative tasks of a medical facility. It includes patient scheduling, electronic medical records, charting, medical billing and claims management in an integrated suite.

Developed for small- to mid-sized businesses, it is a meaningful use certified, HIPAA compliant and customizable.
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eClinicalWorks is a cloud-based EHR and medical billing solution that empowers healthcare practices to streamline billing, coding, patient payments and reporting, making it ideal for both small and multi-location clinics across various specialties.

Features like healow Insights have transformed outcomes for practices like Sun Life Health, which grew annual wellness visits from 700 to over 4,000 and boosted revenue by over $1.6 million.

Skin Solutions Dermatology also expanded its reach using healow’s self-scheduling, simplifying workflows and enhancing patient satisfaction.

AI-powered tools add value by automating reminders, documentation and other routine tasks, letting providers focus on care.

Typical pros of medical billing software include efficient revenue management and centralized patient data. However, it’s important to consider potential drawbacks, like a steep learning curve and limited customization options.

Its EHR pricing plan starts at $449/month/provider with no start-up costs, though practices with more than nine providers should budget for an implementation fee.


Our Research Process for eClinicalWorks

Our internal data provided us with the scores for each feature which helped us identify the platform’s key differentiators.

We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.

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NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users.

One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages.

In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.

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Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience.

It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.
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AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model.

Pros
  • Easy navigation
  • Robust features
  • Secure patient data
  • Seamless billing
  • Customizable templates
Cons
  • Potentially high cost
  • Learning curve for new users
  • Limited customization
  • Occasional technical glitches
  • Customer support response time
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$179
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$149
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$140
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Product Assistance

Documentation
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24/7 Live Support
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Product Ranking

#107

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#5

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#26

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#12

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#45

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Find out who the leaders are

Analyst Rating Summary

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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Medical Billing
Patient Engagement
Platform Security and Compliance
Clinical Documentation
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Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Clinical Charts Clinical Documentation Dashboards and Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes and Templates Patient Engagement Platform Capabilities Platform Security and Compliance Telehealth 100 89 83 78 99 71 86 95 73 94 62 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 35 reviews
Fair User Sentiment 574 reviews
Great User Sentiment 485 reviews
Good User Sentiment 318 reviews
Good User Sentiment 953 reviews
85%
of users recommend this product

Practice EHR has a 'great' User Satisfaction Rating of 85% when considering 35 user reviews from 1 recognized software review sites.

69%
of users recommend this product

eClinicalWorks has a 'fair' User Satisfaction Rating of 69% when considering 574 user reviews from 3 recognized software review sites.

87%
of users recommend this product

NueMD has a 'great' User Satisfaction Rating of 87% when considering 485 user reviews from 3 recognized software review sites.

79%
of users recommend this product

Nextech has a 'good' User Satisfaction Rating of 79% when considering 318 user reviews from 3 recognized software review sites.

75%
of users recommend this product

athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites.

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3.6 (148)
3.9 (25)
3.4 (13)
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4.26 (35)
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4.4 (454)
3.96 (158)
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Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise Practice EHR for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Features: The platform offers a wide range of features, including charting, e-prescribing, and patient scheduling, streamlining various aspects of practice management.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Practice EHR, ensuring any issues are addressed promptly.
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Enhanced Revenue Cycle Management: Real-time analytics offer insights into billing trends and financial performance, helping practices make informed decisions and manage resources effectively.
Improved Claim Accuracy: With automated coding assistance and real-time error detection, these solutions help you improve claim accuracy, reducing manual errors and the time spent on corrections. They help ensure compliance with ever-changing insurance requirements and coding standards, such as ICD-10 and CPT, reducing the risk of costly claim rejections.
Centralized Patient Data: Many medical billing systems consolidate patient records, billing information and financial data into one accessible platform. This centralization improves data accuracy, reducing duplicate entries.
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Easy to Use: Many users find NueMD's interface intuitive and straightforward, making it easy to navigate and complete tasks efficiently.
Strong Customer Support: NueMD is known for its responsive and helpful customer support team, which is available to assist users with any questions or issues they may encounter.
Comprehensive Features: NueMD offers a wide range of features that cater to the needs of various medical practices, including scheduling, billing, and patient management.
Affordable Pricing: Compared to other EHR systems, NueMD is considered to be a more affordable option, making it accessible to practices of all sizes.
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Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.
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Streamlined Workflow: Reduces manual data entry and automates tasks, saving time and improving efficiency.
Improved Patient Care: Enhances communication and collaboration between providers, leading to better patient outcomes.
Enhanced Reporting & Analytics: Provides real-time insights into practice performance and patient data, enabling data-driven decision making.
Mobile Accessibility: Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility.
Customizable Interface: Allows tailoring the platform to specific practice needs and workflows, improving user experience.
Positive User Reviews: Consistently praised for its ease of use, intuitive interface, and helpful support team.
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Difficult to Use: Users have reported Practice EHR as being unintuitive and difficult to navigate, leading to frustration and decreased efficiency.
Limited Features: Some users have expressed dissatisfaction with the limited functionality of Practice EHR, finding it lacking in features compared to other EHR systems.
Poor Customer Support: Users have reported difficulties in getting timely and effective support from Practice EHR, leading to prolonged downtime and unresolved issues.
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Steep Learning Curve: Complex features can require significant training, initially slowing your workflows.
Subpar Customer Service: Slow response times and inconsistent support can cause frustration, especially during critical issues.
Limited Customization Options: Many medical billing systems offer standardized templates and workflows, which may not fit the specific needs of specialized practices. This lack of flexibility can force practices to rely on workarounds, adding to administrative time and reducing overall efficiency.
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Slow Performance: Some users have reported that NueMD can be slow to load, especially during peak hours. This can be frustrating for busy practices, as it can slow down workflow and lead to delays in patient care.
Limited Customization: NueMD offers a limited amount of customization, which can be a drawback for practices that have specific needs or workflows. For example, some users have found it difficult to customize the system to meet their specific billing requirements.
Poor Customer Support: Some users have reported that NueMD's customer support is not responsive or helpful. This can be a major problem for practices that need assistance with technical issues or have questions about the software.
Lack of Mobile App: NueMD does not have a dedicated mobile app, which can be a disadvantage for practices that need to access patient records or perform other tasks on the go. This can be especially challenging for providers who are on call or need to access patient information outside of the office.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.
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Learning Curve: Initial setup and training can be time-consuming for some users.
Cost: Subscription fees may be higher compared to some basic EHR systems.
Glitches and Bugs: Occasional reports of technical issues and bugs in the platform.
Limited Customization Options: Some users wish for more granular control over customization features.
Integration Challenges: Integration with certain legacy systems can be complex.
Customer Support: Mixed experiences with customer support response times and quality.
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Is Practice EHR the "practice" EHR for your practice? Recent user reviews suggest that Practice EHR is a strong contender in the EHR market, particularly for smaller practices looking for a comprehensive and user-friendly solution. Users consistently praise Practice EHR for its intuitive interface, which simplifies complex tasks like charting and billing. One user even compared it to a popular ride-sharing app, stating, "It's as easy to use as ordering an Uber." This ease of use is a major differentiating factor for Practice EHR, as many competing EHRs are known for their steep learning curves. However, Practice EHR is not without its drawbacks. Some users have reported limitations with the reporting features, finding them less robust than those offered by competitors like Epic or Cerner. This limitation could be a dealbreaker for larger practices or those requiring highly specialized reporting capabilities. Overall, Practice EHR appears to be a good fit for smaller practices that prioritize ease of use and affordability over advanced reporting features. Its intuitive design and comprehensive functionality make it a practical choice for practices looking to streamline their operations and improve patient care without breaking the bank.

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We haven’t gotten trial access yet — though we’re working on it! For now, we dove into real customer stories, YouTube tutorials and case studies to get a comprehensive picture.In our analysis, eClinicalWorks landed strong scores for claims management, dashboards and reporting, medical coding and patient payments management capabilitiesHow does that translate to real life? Take Sun Life Health, a non-profit community health center, for example: after implementing healow Insights, they completely transformed their wellness visit management, growing from 700 to over 4,000 visits annually in just two years. Revenue followed, soaring from $400,000 to over $2 million.Then there’s Skin Solutions Dermatology, which used healow’s self-scheduling feature to grow from two locations to eleven! Patients love being able to schedule their own appointments and communicate directly online. Plus, it’s been a major time-saver for the staff. With fewer phone calls and a smoother workflow, they can focus on what they do best: delivering quality care.For practices that rely heavily on patient payments, healow Pay has made a real impact. Ninth Street Internal Medicine, for instance, saw its collections jump from $17,000 to $25,000 in just a month after implementing the tool.Innova Primary Care had a similar experience, with nearly 7% of all payments coming in within 24 hours of the bill being sent. This kind of efficiency is invaluable, especially for smaller practices looking to manage costs and improve cash flow without overwhelming their front-office staff.And for a unique setup like Mobile Physician Services, which brings healthcare directly to patient’s homes, the system proved to be an ideal partner. By working together, they achieved Patient-Centered Medical Home (PCMH) recognition, setting them up as a model for mobile care in the U.S.Their work with eClinicalWorks showed how even non-traditional, mobile care models could use digital tools to improve care quality and patient outcomes effectively.However, medical billing software can present challenges such as a steep learning curve that may initially slow workflows. Inconsistent customer support and limited customization options can also lead to reliance on workarounds, adding to administrative tasks and impacting efficiency.Bottom line? If you’re looking to boost revenue, streamline workflows or improve patient satisfaction, eClinicalWorks has the tools to help practices thrive.

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NueMD is a cloud-based practice management software that offers a suite of features, including medical billing, electronic health records (EHR), and appointment scheduling. While NueMD has been a popular choice for some practices, user reviews from the past year suggest that it may not be the best fit for everyone. One of the biggest strengths of NueMD is its comprehensive suite of features. Users praise the software's ability to handle everything from billing to scheduling, making it a one-stop shop for practice management. However, some users have expressed concerns about the software's user interface, which they find clunky and difficult to navigate. They also complain that the software is not as intuitive as other EHR systems on the market, such as Athenahealth or Kareo. NueMD's customer support has also been a point of contention, with some users reporting long wait times and unhelpful responses. NueMD's biggest differentiator is its focus on medical billing. The software's billing features are highly regarded by users, who appreciate its ability to streamline the billing process and reduce the number of errors. However, NueMD's billing features are not without their drawbacks. Some users have reported that the software's billing system is not as flexible as other systems on the market, making it difficult to customize for specific practice needs. Overall, NueMD is a solid EHR system that offers a comprehensive suite of features. However, its clunky user interface, lack of intuitive design, and inconsistent customer support may make it a less desirable option for some practices. NueMD is best suited for practices that are looking for a system with strong billing features and are willing to put in the time and effort to learn the software. It is important to note that AdvancedMD, the company behind NueMD, is sunsetting the software in 2025. This means that practices using NueMD will need to migrate to a different system in the near future.

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Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base. Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges. Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access. In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions. Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

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User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

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Top Alternatives in EHR Software


AdvancedMD

athenaOne

ChartLogic

CureMD

DrChrono

eClinicalWorks

EpicCare

Intergy

Meditech

NextGen Enterprise

Oracle Ambulatory EHR

Tebra EHR

Veradigm

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