PrognoCIS vs Care360 EHR

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Our analysts compared PrognoCIS vs Care360 EHR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

PrognoCIS Software Tool
Care360 EHR Software Tool

Product Basics

PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements.

It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
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Care360 EHR, now known has Quanum EHR, is a comprehensive set of medical EHR software systems made to compete with the best practice tool sets in the industry. As a versatile web-based solution that can support a small, independent doctor’s office or a larger multi-specialty physician practice, this cloud-based software can accommodate many types of improvements in handling digital files and patient care and health data.
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$249/User, Monthly
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$700/User, Annually
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Chromebook
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Patient Insurance Benefit: Quickly identifies and confirms patient insurance benefit eligibility level and copay. 
  • Clearinghouses: Works with many clearinghouses for faster payouts and settlements. 
  • Manage Accounting Books: Efficiently manages accounting books as it easily reconciles patient accounting and insurance billing. 
  • Payments: Allows for quick and easy online patient payments and EOB/ERA processing. 
  • Customized Statements: Reports are highly customizable according to the needs of the practice. 
  • Effective Billing: Creates a system that allows for easily accessible and documentable communication. Claims are not lost between billers and staff and are always on hand and actionable. 
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  • Part of the functionality of Care360 EHR addresses the electronic health record itself – modules in the EHR software system help doctors to enter important health information. Other parts of the system help with ordering tests and procedures. Care360 EHR also includes an e-prescribing system, a modern innovation that brings more accuracy and convenience to the task of writing prescriptions for patients.

  • The Care360 EHR system also helps practices to comply with industry standards. For example, the EHR software is made to accommodate the mandates made by the federal government in implementing meaningful use stages one and two; part of the goal of using EMR involves identifying health trends, and harnessing the power of big data to learn more about how a practice serves a community.

  • Another part of Care360 EHR design is aimed at improving revenue cycle management and providing technology solutions through a digital medical billing service tool set. Handling a revenue cycle is an enormous task for the average physician practice – part of this has to do with the “triage” that claims are subject to, and the back and forth that happens in the process of resolving claims. Medical billing service features in this EHR software product allow a provider office to more firmly control projected revenue, and to save time and money in the claims handling process.
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  • Task Assignment: The Task Assignment feature of the billing module creates a comprehensive and easy-to-use financial system for clients. 
  • Expedited Claims Processing: Integrated services ensure accurate information, essential for claims processing. Instead of contacting doctors about claims and medical records, billers can get to records directly. 
  • Transparency for Providers: Doctors can review the financial side of their practice, not just medical records. Providers can check their claims/AR at any time, giving them control over their finances. 
  • Information Submittal is Efficient and Time-Saving: The integrated solution allows for information such as insurance, protected health information and CPT charge codes to be entered automatically. 
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  • E-Prescribing: In addition to managing patient eligibility, coverage and copay information, your physicians are able to chart, order and renew prescriptions 24/7 from any location. 
  • Patient Portal: With MyQuest, patients and providers can connect with one another and handle a variety of tasks electronically. Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. Patients, on the other hand, can use the portal for things like tracking their health, viewing lab results, sharing medical information with doctors, etc. 
  • Data Diagnostics: Physicians can access patient-specific analytics in real time during the point of care. Data diagnostics deliver insights to your physicians when and where they need them, while expanding available data sources with a large set of clinical, claims quality and lab data to be used for decision support. 
  • Electronic Prior Authorization (ePA): By integrating directly with the EHR, ePA helps your healthcare professionals to easily obtain automated prior authorizations at the point of care. 
  • Electronic Lab Management: Quest Lab Stewardship helps optimize your lab test decisions by producing better outcomes and lowering costs — redundant, unnecessary, and omitted tests can be avoided. 
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Product Ranking

#90

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#9

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EHR Software

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User Sentiment Summary

Great User Sentiment 565 reviews
Good User Sentiment 39 reviews
82%
of users recommend this product

PrognoCIS has a 'great' User Satisfaction Rating of 82% when considering 565 user reviews from 3 recognized software review sites.

70%
of users recommend this product

Care360 EHR has a 'good' User Satisfaction Rating of 70% when considering 39 user reviews from 1 recognized software review sites.

3.5 (3)
n/a
4.08 (286)
3.51 (39)
4.1 (276)
n/a

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: PrognoCIS offers tools to efficiently manage appointments, including features for scheduling, reminders, and waitlist management. The system also facilitates online appointment booking, allowing patients to schedule appointments at their convenience.
Comprehensive Medical Billing: The platform provides robust medical billing capabilities, encompassing claim scrubbing, electronic remittance advice, and payment posting. PrognoCIS also includes features to manage denials and appeals, helping healthcare providers optimize their revenue cycle management.
Integrated EHR and Practice Management: PrognoCIS seamlessly integrates electronic health records (EHR) with practice management functionalities. This integration streamlines workflows, enabling healthcare professionals to access patient data, manage appointments, and handle billing tasks within a unified system.
Customizable Templates and Reporting: The software offers customizable templates for clinical documentation, allowing healthcare providers to tailor the system to their specific needs and preferences. PrognoCIS also provides comprehensive reporting tools, enabling users to generate insightful reports on various aspects of their practice.
Patient Engagement Tools: PrognoCIS facilitates patient engagement through features such as a patient portal, secure messaging, and telehealth capabilities. These tools empower patients to actively participate in their healthcare journey, enhancing communication and collaboration with their providers.
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Streamlined Patient Scheduling: Care360 EHR offers tools to efficiently manage appointments, reducing scheduling conflicts and wait times. This includes features like automated reminders and online booking options.
Enhanced Clinical Documentation: The platform provides customizable templates and intuitive interfaces for clinical documentation, promoting accuracy and completeness of patient records. This can lead to better continuity of care and informed decision-making.
Improved Billing and Claims Management: Care360 EHR facilitates accurate coding and streamlined claims submissions, potentially reducing billing errors and claim denials. This can improve revenue cycle management for healthcare providers.
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Steep Learning Curve: The software's interface can be challenging to navigate, especially for new users unfamiliar with its layout and functionalities. The complexity can lead to a longer onboarding process and potential frustration for users who need to quickly adapt to the system.
Outdated Interface: The user interface appears outdated compared to more modern EHR solutions. The lack of a modern and intuitive design can impact user experience and efficiency, potentially hindering user adoption and satisfaction.
Customization Challenges: Customizing the software to fit specific workflows or practice needs can be difficult. The lack of flexibility may require users to adapt their processes to the software's limitations, potentially impacting efficiency and user satisfaction.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Navigation can be cumbersome, and finding specific functions or patient data may require multiple clicks and menu explorations.
Customization Limitations: Care360 EHR may have limited options for tailoring the system to individual practice workflows or specialties. Practices with unique needs may find it difficult to configure the system to match their preferred processes, potentially hindering efficiency.
Integration Issues: Integrating Care360 EHR with other healthcare systems or software can pose challenges. This can lead to data silos and hinder seamless information exchange between different platforms, potentially impacting care coordination and efficiency.
Customer Support Concerns: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance. Prompt and effective technical support is crucial for addressing issues and minimizing disruptions to clinical workflows.
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PrognoCIS has garnered a reputation as a robust and feature-rich EHR solution, but it's not without its drawbacks. Users rave about its intuitive interface, making it a breeze for healthcare providers of all tech-savviness levels to navigate. The extensive features cover everything from patient charting and medication management to billing and reporting, streamlining workflows and boosting productivity. PrognoCIS's customer support is also a standout, with responsive and knowledgeable representatives always ready to lend a hand. However, the elephant in the room is the cost – PrognoCIS can be a significant investment, especially for smaller practices. Integration with other systems can also be a headache, requiring additional effort and resources. What truly sets PrognoCIS apart is its customizability. Practices can tailor the system to their specific needs, creating custom templates, workflows, and reports. This level of flexibility ensures that PrognoCIS seamlessly integrates into existing processes, rather than forcing practices to adapt to the software. The mobile app is another game-changer, allowing providers to access patient information and chart on the go, which is ideal for those who make house calls or work in multiple locations. However, it's worth noting that the mobile app's e-prescribing functionality could use some improvement. So, who is PrognoCIS best suited for? It's a perfect fit for practices that prioritize a comprehensive and customizable EHR solution and are willing to invest in a premium product. Larger practices with complex workflows will particularly benefit from its extensive features and scalability. However, smaller practices or those on a tight budget might find the cost and integration challenges to be dealbreakers. Ultimately, PrognoCIS is a top-tier EHR that delivers on its promises, but it's essential to weigh the pros and cons carefully before taking the plunge.

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Care360 EHR has in the past received high marks for its user-friendliness and comprehensive features, once making it a popular choice among healthcare organizations. Users appreciate the intuitive interface and the wide range of functionalities, such as patient record management, billing, and scheduling, which streamline workflows and improve efficiency. The e-prescribing system is a standout feature, lauded for its accuracy and convenience. Additionally, Care360 EHR's compliance with industry standards, including meaningful use stages one and two, ensures that healthcare providers meet regulatory requirements. However, some users have expressed concerns about the cost of the system and occasional slow performance. Despite these drawbacks, the overall sentiment towards Care360 EHR is positive, with users praising its ease of use, robust features, and excellent support from the Quest Diagnostics team. Care360 EHR is best suited for healthcare organizations seeking a comprehensive and user-friendly EHR system. Its ability to handle a wide range of tasks makes it ideal for organizations of all sizes, from small independent practices to large multi-specialty groups. The system's scalability and flexibility allow it to adapt to the evolving needs of healthcare providers, ensuring that they have the tools they need to deliver high-quality patient care.

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