Culture Amp vs DeskAlerts

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Our analysts compared Culture Amp vs DeskAlerts based on data from our 400+ point analysis of Employee Experience Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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DeskAlerts is a sophisticated communication software designed to streamline internal messaging within organizations. It is particularly well-suited for industries such as healthcare, education, and corporate environments where timely and effective communication is crucial. The platform offers unique benefits like instant desktop notifications, mobile alerts, and digital signage, ensuring messages reach employees swiftly and efficiently. Users appreciate its ability to bypass email overload, delivering critical information directly to desktops and mobile devices. DeskAlerts stands out with features like customizable templates, message scheduling, and real-time reporting, providing a comprehensive communication solution. Compared to similar products, users often highlight its reliability and ease of use. Pricing details are not explicitly available, so it's advisable to contact SelectHub for a tailored quote based on specific organizational needs. Overall, DeskAlerts is a versatile tool that enhances internal communication, fostering a more connected and informed workplace.
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$30/User, Monthly
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$1,400 Annually, Quote-based
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Product Assistance

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24/7 Live Support
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Product Insights

  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Improved Internal Communication: DeskAlerts streamlines communication within organizations by delivering messages directly to employees' desktops, ensuring important information is seen promptly.
  • Enhanced Employee Engagement: By providing timely updates and news, DeskAlerts keeps employees informed and engaged, fostering a more connected workplace environment.
  • Reduced Email Overload: DeskAlerts helps decrease the volume of emails by delivering critical messages through pop-up alerts, reducing the risk of important information being overlooked in crowded inboxes.
  • Increased Message Visibility: With its ability to bypass traditional communication channels, DeskAlerts ensures that urgent messages are seen immediately, minimizing delays in information dissemination.
  • Customizable Messaging: Organizations can tailor messages to specific departments or groups, ensuring that the right people receive relevant information without unnecessary clutter.
  • Real-Time Feedback Collection: DeskAlerts allows for instant feedback through surveys and polls, enabling organizations to gauge employee sentiment and make informed decisions quickly.
  • Enhanced Crisis Management: In emergency situations, DeskAlerts provides a reliable platform for disseminating critical information swiftly, helping to coordinate responses and ensure employee safety.
  • Cost-Effective Communication Solution: By reducing reliance on physical communication methods and minimizing email overload, DeskAlerts offers a cost-efficient way to manage internal communications.
  • Scalable for Any Organization Size: Whether a small business or a large corporation, DeskAlerts can be scaled to meet the communication needs of any organization, ensuring flexibility and adaptability.
  • Improved Compliance and Policy Awareness: DeskAlerts can be used to distribute policy updates and compliance reminders, ensuring that employees are aware of and adhere to organizational standards.
  • Seamless Integration with Existing Systems: DeskAlerts can be integrated with other software and platforms, allowing for a cohesive communication strategy that complements existing workflows.
  • Analytics and Reporting: The software provides detailed analytics on message delivery and engagement, enabling organizations to assess the effectiveness of their communication strategies and make data-driven improvements.
  • Support for Remote Workforces: DeskAlerts ensures that remote employees receive the same timely and important information as those in the office, supporting a unified company culture regardless of location.
  • Multilingual Support: With the ability to deliver messages in multiple languages, DeskAlerts caters to diverse workforces, ensuring clear communication across language barriers.
  • Increased Productivity: By reducing communication delays and ensuring employees have the information they need, DeskAlerts helps maintain productivity and focus within the organization.
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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  • Instant Notifications: Deliver urgent messages directly to employees' desktops, bypassing email inboxes to ensure immediate attention.
  • Customizable Templates: Create visually appealing alerts with tailored templates that match your organization's branding.
  • Targeted Messaging: Send alerts to specific groups or departments, ensuring relevant information reaches the right audience.
  • Multi-Channel Delivery: Utilize various communication channels such as pop-ups, emails, and SMS to maximize message reach.
  • Scheduled Alerts: Plan and automate notifications to be sent at specific times, reducing manual intervention and ensuring timely communication.
  • Read Receipts: Track who has seen your messages with read receipt functionality, providing insights into message engagement.
  • Surveys and Polls: Gather employee feedback quickly through integrated surveys and polls, facilitating real-time data collection.
  • Integration Capabilities: Seamlessly integrate with existing systems like Active Directory for streamlined user management.
  • Emergency Alerts: Deploy critical alerts during emergencies to ensure employee safety and prompt action.
  • Content Management: Organize and manage your alerts efficiently with a centralized content management system.
  • Analytics and Reporting: Access detailed reports and analytics to evaluate the effectiveness of your communication strategies.
  • Mobile App Support: Extend your reach with mobile app support, allowing employees to receive alerts on their smartphones.
  • Multilingual Support: Communicate with a diverse workforce by sending alerts in multiple languages.
  • Desktop Wallpaper Alerts: Use desktop wallpapers as an additional channel to display important messages.
  • Video Alerts: Enhance engagement by incorporating video content into your alerts for a more dynamic communication experience.
  • Security Features: Ensure data protection with robust security measures, including encryption and user authentication.
  • Scalability: Adapt to the needs of organizations of any size, from small businesses to large enterprises.
  • Custom Branding: Personalize the user interface with your company's logo and color scheme for a cohesive brand experience.
  • Feedback Mechanism: Enable employees to provide feedback on alerts, fostering a two-way communication channel.
  • Offline Mode: Ensure message delivery even when users are offline, with alerts queued for later viewing.
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Product Ranking

#2

among all
Employee Experience Software

#14

among all
Employee Experience Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits And Compensation Collaboration And Networking Dashboard And Reporting Employee Engagement Employee Feedback And Surveys Employee Onboarding Employee Well-Being Learning And Development Performance Management Platform Capabilities Workforce Planning 0 59 81 50 100 71 90 80 74 99 10 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 224 reviews
Excellent User Sentiment 10 reviews
92%
of users recommend this product

Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

90%
of users recommend this product

DeskAlerts has a 'excellent' User Satisfaction Rating of 90% when considering 10 user reviews from 1 recognized software review sites.

4.6 (84)
n/a
4.73 (73)
4.5 (10)
4.7 (55)
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3.8 (12)
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Awards

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated DeskAlerts and concluded it earns best-in-class honors for Employee Feedback and Surveys and Performance and Scalability. DeskAlerts stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Employee Feedback and Surveys Award
Performance and Scalability Award

Synopsis of User Ratings and Reviews

Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Real-Time Alerts: DeskAlerts excels at sending urgent updates through pop-up notifications, ensuring staff see critical information immediately, such as during a Code Red.
Targeted Communication: The software allows for sending messages to specific individuals or departments, facilitating efficient coordination, like when a surgical team needs to inform radiology about a priority case.
Reduced Email Burden: DeskAlerts lessens reliance on email for internal communication, ensuring important announcements don't get lost in overflowing inboxes and are seen promptly.
Improved Workflow: By sending timely notifications about potential disruptions, such as IT outages or equipment maintenance, DeskAlerts minimizes workflow interruptions and keeps operations running smoothly.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Limited Customization: Users have reported difficulties customizing alerts and limited options for tailoring the software to their specific needs.
Occasional Technical Issues: Some users have mentioned experiencing occasional bugs, such as problems with scheduled alerts not deploying as expected or difficulties stopping the display of alerts.
Limited Functionality: DeskAlerts is primarily focused on internal communication and may not be suitable for organizations that require external communication features.
High Cost: DeskAlerts can be expensive, particularly for smaller organizations, which may make it a less attractive option for businesses with limited budgets.
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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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Is DeskAlerts all it's cracked up to be? User reviews from the past year present a mixed bag. While DeskAlerts is generally praised for its ability to reliably deliver timely notifications, particularly for IT-related issues like system outages, some users find its pricing prohibitive, especially for smaller businesses. This sentiment highlights a key strength of DeskAlerts: its focus on dependability and speed in delivering critical alerts, even when other communication channels, like email, falter. Users appreciate the peace of mind knowing that important messages will be seen, making it a good fit for time-sensitive environments. However, the software's cost and occasional technical hiccups, such as bugs in new releases, are drawbacks. DeskAlerts differentiates itself through its multi-channel approach, encompassing desktop alerts, mobile notifications, and SMS, ensuring messages reach employees regardless of their location or device. This multi-faceted approach is essential in today's mobile workforce, where relying solely on email may not be effective. However, some users express a desire for more robust customization options and a more modern user interface. Overall, DeskAlerts appears best suited for mid-to-large organizations, particularly those in sectors like healthcare and IT, where reliable and immediate communication is paramount. While its cost might be a barrier for smaller companies, its strengths lie in its ability to cut through the noise and deliver critical information efficiently, making it a valuable tool for organizations prioritizing timely and impactful internal communications.

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