Culture Amp vs Firstup

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Our analysts compared Culture Amp vs Firstup based on data from our 400+ point analysis of Employee Experience Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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Firstup is a sophisticated software solution designed to enhance the Employee Experience by streamlining communication and engagement within organizations. It is particularly well-suited for industries with large, dispersed workforces such as healthcare, retail, and manufacturing, where effective internal communication is crucial. The platform offers unique benefits like personalized content delivery and robust analytics, enabling companies to tailor messages and measure engagement effectively. Users appreciate its intuitive interface and powerful features, such as automated workflows and integration capabilities with existing systems. Compared to similar products, Firstup stands out for its ability to unify communication channels, ensuring consistent messaging across diverse employee groups. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a customized quote. Overall, Firstup is praised for its ability to foster a connected and informed workforce, making it a valuable tool for enhancing employee engagement and productivity.
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Product Assistance

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Product Insights

  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Enhanced Communication: Firstup streamlines internal communication, ensuring employees receive timely and relevant information, reducing email overload and improving engagement.
  • Increased Productivity: By automating routine tasks and centralizing information, Firstup allows employees to focus on high-value activities, boosting overall productivity.
  • Improved Employee Engagement: The platform fosters a sense of community and belonging by enabling personalized content delivery, which aligns with individual employee interests and needs.
  • Data-Driven Insights: Firstup provides actionable analytics on employee interactions and content effectiveness, helping organizations make informed decisions to enhance the employee experience.
  • Seamless Integration: The software integrates with existing tools and platforms, minimizing disruption and ensuring a smooth transition for users, which enhances user adoption rates.
  • Scalable Solutions: Firstup is designed to grow with your organization, accommodating increasing numbers of users and evolving business needs without compromising performance.
  • Enhanced Security: With robust security measures in place, Firstup ensures that sensitive employee data is protected, giving peace of mind to both employees and management.
  • Customizable Experience: The platform allows for tailored experiences based on department, role, or location, ensuring that content is relevant and engaging for all employees.
  • Reduced Onboarding Time: New employees can quickly access essential information and resources, accelerating their integration into the company culture and reducing time to productivity.
  • Cost Efficiency: By consolidating multiple communication and engagement tools into one platform, Firstup reduces the need for additional software, lowering overall operational costs.
  • Fostering Innovation: By providing a platform for idea sharing and collaboration, Firstup encourages innovation and creativity among employees, driving business growth.
  • Real-Time Feedback: The platform enables instant feedback mechanisms, allowing organizations to quickly address employee concerns and improve satisfaction.
  • Global Reach: Firstup supports multilingual content and diverse communication needs, making it ideal for organizations with a global workforce.
  • Employee Empowerment: By giving employees access to the information and tools they need, Firstup empowers them to take charge of their own work experience and career development.
  • Consistent Branding: The platform ensures that all internal communications are aligned with the company’s brand voice and values, maintaining a cohesive corporate identity.
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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  • Unified Communication Platform: Seamlessly integrates various communication channels into a single platform, allowing employees to receive messages through their preferred medium.
  • Personalized Content Delivery: Utilizes AI-driven algorithms to tailor content to individual employee preferences, ensuring relevant information reaches the right audience.
  • Analytics Dashboard: Provides comprehensive insights into employee engagement metrics, helping organizations track communication effectiveness and adjust strategies accordingly.
  • Mobile Accessibility: Offers a mobile-friendly interface that enables employees to access information and updates on-the-go, enhancing flexibility and connectivity.
  • Integration Capabilities: Supports integration with popular enterprise tools like Slack, Microsoft Teams, and SharePoint, streamlining workflows and reducing information silos.
  • Content Scheduling: Allows administrators to schedule content delivery in advance, ensuring timely dissemination of important announcements and updates.
  • Feedback Mechanism: Includes tools for collecting employee feedback, fostering a culture of open communication and continuous improvement.
  • Security and Compliance: Adheres to industry-standard security protocols and compliance requirements, safeguarding sensitive employee data.
  • Multilingual Support: Provides content translation features to accommodate diverse workforces, promoting inclusivity and understanding across global teams.
  • Employee Segmentation: Enables segmentation of employees based on roles, departments, or locations, allowing for targeted communication strategies.
  • Event Management: Facilitates the organization and promotion of company events, with tools for RSVP tracking and post-event feedback collection.
  • Custom Branding: Offers customization options for branding the platform, ensuring alignment with the organization's visual identity and culture.
  • Surveys and Polls: Provides built-in tools for conducting surveys and polls, enabling quick and easy collection of employee opinions and insights.
  • Content Library: Maintains a repository of past communications and resources, allowing employees to access information as needed.
  • Onboarding Support: Assists in onboarding new employees with tailored content and resources, helping them acclimate to the company culture and processes.
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Product Ranking

#2

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Employee Experience Software

#7

among all
Employee Experience Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits And Compensation Collaboration And Networking Dashboard And Reporting Employee Engagement Employee Feedback And Surveys Employee Onboarding Employee Well-Being Learning And Development Performance Management Platform Capabilities Workforce Planning 0 84 83 89 84 75 100 46 40 90 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 224 reviews
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Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

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Awards

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Firstup and concluded it earns best-in-class honors for Performance and Scalability.

Performance and Scalability Award

Synopsis of User Ratings and Reviews

Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Centralized Information: Employees appreciate having a single hub for company news, updates, and resources, eliminating the need to sift through emails and intranets.
Improved Communication: The platform facilitates seamless communication across various channels and devices, ensuring that employees, regardless of location or role, receive timely and relevant information.
Enhanced Engagement: Features like social sharing, employee advocacy programs, and gamification drive employee participation and foster a sense of community within the workplace.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Limited Customization: Users may find limited options for customizing the platform's interface or features to align with their specific branding or workflow preferences.
Integration Challenges: Integrating Firstup with existing legacy systems or third-party applications could pose difficulties, requiring additional technical expertise or resources.
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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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Is Firstup truly a step up in the world of employee experience platforms? User reviews from the past year paint a largely positive picture of Firstup's capabilities and impact. Users consistently praise Firstup for its user-friendly interface, making content creation and dissemination a breeze, even for non-technical users. One user, a marketing manager, lauded the platform's intuitive design, stating, "Firstup is really very user-friendly... They also have made some great updates in the last few years that make setting up content and sending it out so much easier." This ease of use is a key differentiator for Firstup, as it lowers the barrier to entry for organizations looking to enhance their internal communications. However, some users have pointed out areas where Firstup could improve. For instance, while the platform excels in content creation, some users find its content delivery and discoverability lacking. One review highlighted this, stating, "If your content is not 'featured'... the chances of getting it seen by employees is slim to none." This suggests that while Firstup provides the tools to craft engaging content, its algorithms for surfacing relevant information to employees could be refined. Overall, Firstup emerges as a robust employee experience platform best suited for organizations prioritizing ease of use and streamlined content creation. Its intuitive design empowers users of all technical abilities to participate in shaping the employee experience, making it a valuable asset for companies looking to foster a more connected and engaged workforce.

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