Microsoft Viva vs Culture Amp

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Our analysts compared Microsoft Viva vs Culture Amp based on data from our 400+ point analysis of Employee Experience Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Microsoft Viva is a comprehensive platform designed to enhance employee experience by integrating communication, learning, and well-being tools within a single ecosystem. It is particularly suited for organizations aiming to foster a connected and engaged workforce, making it ideal for industries such as corporate, education, and healthcare. The platform offers unique benefits like seamless integration with existing productivity tools, personalized learning paths, and insights into employee well-being. Notable features include a centralized knowledge hub, analytics for employee engagement, and tools for continuous learning and development. Users appreciate its ability to streamline communication and provide actionable insights, setting it apart from similar products. Pricing details are not publicly available, so it is advisable to contact SelectHub for a tailored quote. Microsoft Viva stands out for its holistic approach to employee experience, making it a valuable asset for organizations seeking to enhance workplace culture and productivity.
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Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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Product Assistance

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Product Insights

  • Enhanced Employee Engagement: Microsoft Viva fosters a culture of engagement by providing employees with personalized insights and recommendations, helping them stay connected and motivated.
  • Streamlined Communication: By integrating with Microsoft Teams, Viva ensures seamless communication across the organization, reducing email overload and enhancing collaboration.
  • Improved Work-Life Balance: Viva Insights offers data-driven suggestions to help employees manage their time effectively, promoting a healthier work-life balance.
  • Centralized Learning Resources: Viva Learning aggregates learning content from various sources, making it easier for employees to access and engage with training materials directly within their workflow.
  • Data-Driven Decision Making: Viva provides managers with actionable insights into team dynamics and productivity, enabling informed decision-making to enhance team performance.
  • Personalized Development Plans: With Viva Topics, employees receive tailored content and resources that align with their career goals, facilitating continuous professional growth.
  • Increased Productivity: By reducing the time spent searching for information, Viva Topics enhances productivity, allowing employees to focus on high-value tasks.
  • Fostering a Sense of Belonging: Viva Connections creates a digital hub that strengthens company culture and community, helping employees feel more connected to their organization.
  • Efficient Onboarding Process: New hires benefit from a streamlined onboarding experience through Viva, which provides easy access to essential resources and company information.
  • Enhanced Employee Well-being: Viva Insights offers tools and recommendations to help employees manage stress and improve their overall well-being, contributing to a healthier workplace environment.
  • Knowledge Sharing and Retention: Viva Topics captures and organizes knowledge within the organization, ensuring valuable information is easily accessible and retained over time.
  • Support for Hybrid Work Models: Viva supports flexible work arrangements by providing tools and insights that help employees stay productive and connected, regardless of their location.
  • Empowered Managers: Viva provides managers with the tools and insights needed to support their teams effectively, fostering a supportive and productive work environment.
  • Continuous Feedback Loop: Viva enables a culture of continuous feedback, allowing employees to receive and provide feedback regularly, which drives personal and professional growth.
  • Alignment with Organizational Goals: Viva helps align individual and team objectives with broader organizational goals, ensuring everyone is working towards the same vision.
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  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Viva Connections: Provides a personalized gateway to your digital workplace, integrating company news, conversations, and resources directly into Microsoft Teams.
  • Viva Insights: Offers data-driven, privacy-protected insights and recommendations to improve productivity and well-being, such as scheduling focus time or suggesting breaks.
  • Viva Learning: Centralizes learning resources from LinkedIn Learning, Microsoft Learn, and third-party providers, making it easy for employees to discover and share training materials.
  • Viva Topics: Uses AI to automatically organize content and expertise across systems and teams into easily accessible topics, enhancing knowledge sharing and discovery.
  • Integration with Microsoft 365: Seamlessly integrates with existing Microsoft 365 tools, ensuring a cohesive experience without the need for additional software.
  • Customizable Dashboards: Allows organizations to tailor dashboards to display relevant information and resources, aligning with specific business needs and goals.
  • Employee Feedback Mechanisms: Facilitates continuous feedback through surveys and polls, helping organizations gauge employee sentiment and engagement.
  • Privacy and Security: Ensures that personal insights are visible only to the individual, with organizational insights aggregated and de-identified to maintain privacy.
  • Mobile Accessibility: Provides mobile access to Viva features, enabling employees to stay connected and informed on the go.
  • Third-Party Integrations: Supports integration with various third-party applications, allowing for a more comprehensive employee experience ecosystem.
  • Role-Based Access: Offers role-based access controls to ensure that employees see content and insights relevant to their roles and responsibilities.
  • AI-Powered Recommendations: Leverages artificial intelligence to provide personalized content and learning recommendations based on user behavior and preferences.
  • Collaboration Tools: Enhances team collaboration by integrating with Microsoft Teams, allowing for seamless communication and project management.
  • Content Curation: Enables organizations to curate and manage content effectively, ensuring that employees have access to the most relevant and up-to-date information.
  • Analytics and Reporting: Provides detailed analytics and reporting capabilities to track engagement and measure the impact of employee experience initiatives.
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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Product Ranking

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#2

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits And Compensation Collaboration And Networking Dashboard And Reporting Employee Engagement Employee Feedback And Surveys Employee Onboarding Employee Well-Being Learning And Development Performance Management Platform Capabilities Workforce Planning 20 100 100 100 100 88 100 96 100 91 64 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 224 reviews
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92%
of users recommend this product

Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

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4.6 (84)
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Awards

SelectHub research analysts have evaluated Microsoft Viva and concluded it earns best-in-class honors for Dashboard and Reporting, Employee Feedback and Surveys, Performance Management and Performance and Scalability.

Dashboard and Reporting Award
Employee Feedback and Surveys Award
Performance Management Award
Performance and Scalability Award

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Resources: Provides a consolidated hub for accessing company information, news, and tools, simplifying the employee experience.
Personalized Insights: Delivers tailored recommendations for improving well-being and productivity based on individual work patterns and data.
Streamlined Communication: Facilitates seamless communication and collaboration among team members and across departments, enhancing knowledge sharing.
Integrated Learning: Offers easy access to learning resources and development opportunities directly within the flow of work, promoting continuous skill enhancement.
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Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Limited Adoption: If not widely adopted within a company, it can become a platform with limited engagement, hindering its intended purpose of fostering connections.
Integration Challenges: While it integrates well with Microsoft 365, companies heavily reliant on third-party tools might find the integration less seamless, potentially leading to fragmented workflows.
Dependence on Implementation: Its success hinges on how effectively it's implemented and integrated into existing company processes. Poor implementation can lead to low user engagement and hinder its overall effectiveness.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Is Microsoft Viva a real live wire or does it need a jumpstart? User reviews from the past year paint a mixed picture of this employee experience platform. While many appreciate its tight integration with the Microsoft ecosystem, particularly Microsoft Teams and SharePoint, some find its effectiveness hinges on how well it's implemented and adopted within their organization. For instance, Viva Connections, designed to be a central hub for company news and resources, can become a ghost town if not actively curated. A key strength highlighted by users is the comprehensive suite of tools offered by Viva, covering everything from productivity analytics with Viva Insights to learning and development with Viva Learning. This integration is a major differentiator, as it saves companies from juggling a plethora of standalone tools. However, some users find the sheer breadth of features overwhelming, especially those less familiar with the Microsoft ecosystem. Overall, Microsoft Viva seems best suited for organizations already heavily invested in Microsoft 365, particularly those using Teams as their primary communication platform. For these users, Viva's seamless integration and comprehensive feature set can be a game-changer, streamlining workflows and boosting employee engagement. However, companies less ingrained in the Microsoft world might find the learning curve steep and the platform's success contingent on significant investment in training and adoption initiatives.

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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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