This year and beyond, the factors that drive organizations to compare cloud ERP software solutions often begin with a few strong focuses. In particular, product quality, production and process monitoring, increased use of analytics and business intelligence (BI) applications and the need for greater mobility are becoming necessities for companies adopting new enterprise resource planning, aka ERP software.

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Companies adopting ERP in the cloud also focus on being smart about planning and managing rapid growth. Manufacturers tend to be more selective and successful with the growth strategies they pursue based on the insights gained from their cloud-based manufacturing ERP systems, resulting in mergers and acquisitions. The new business entities created from these transactions seek to improve product quality and speed.

Also, there’s talk about a connection between cloud ERP software and the COVID-19 pandemic response, which has called for accelerating the digital transformation. We’ll probably see an increase in the adoption of cloud ERP systems in the coming years to develop more agile, responsive supply chains.

• What is Cloud ERP Software?
  • Cloud vs. On-Premise Solutions
    • Types
      • SaaS
      • Multi-Tenant SaaS
      • Single-Tenant SaaS
      • Public Cloud
      • Private Cloud
• Primary Benefits
  • Improved Security Tactics
  • Real-Time Analytics with BI Tools
  • More Support Options
  • Enhanced Accessibility
  • Lower Operating Costs
  • Consistent Updates
  • Simple Scalability and Performance Improvements
• Key Features
• Best Cloud ERP Software Solutions
  • Acumatica
  • Oracle ERP Cloud
  • BizAutomation
  • SAP S/4 HANA
  • NetSuite
• Further Readings

What Is Cloud ERP Software?

Cloud ERP solutions are ERP systems that employ cloud computing so that users can access the system through the Internet. Cloud software is otherwise known as Software-as-a-Service (SaaS). This title alludes to the fact that cloud systems are available on a subscription basis, require no infrastructure and are centrally hosted by the vendor.

Mordor Intelligence predicts the cloud migration services market will reach $448.34 billion by 2026.

Cloud vs. On-premise Solutions

There are a couple of crucial differentiators related to cloud-based software. First, it’s typically more affordable because it’s billed on a subscription basis, eliminating enormous upfront fees. Another cost-saving benefit is that no unique infrastructure is necessary. Implementing this infrastructure means you don’t need to purchase any new hardware or worry about associated maintenance costs.

Another differentiator of cloud-based ERP software is the quick and easy implementation cycle. It only requires an Internet connection to launch, and you accelerate the onboarding process due to the user-friendly nature of cloud software. Also, you can access cloud programs from any location on any mobile device with a strong internet connection.

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Types

There are several ERP cloud system types from software as a service (SaaS) to private and public clouds.

SaaS

Think of SaaS and on-premise as owning a digital bank account versus always keeping money on hand. If you digitally store your money, you keep tabs on it via apps or portals to track incoming and outgoing cash. SaaS enables you to monitor your company’s operations in real-time via any internet-connected device in any location, from phones and tablets to laptops. You’ll never miss a beat.

Like storing your money under a mattress or giant piggy bank, on-premise has numerous limitations. You can’t receive real-time updates if you’re traveling to another worksite. You also become more susceptible to cyberattacks with limited data retrieval tools.

SaaS and other cloud types provide numerous security tactics to safeguard your information, such as data encryption, accessibility/user permission tools, two-step or multi-factor authentication, etc.

Unlike on-premise, a vendor’s server hosts SaaS, and you don’t have to worry if your servers and computers are hacked, damaged or temporarily disabled.

Multi-tenant SaaS

Multi-tenant SaaS, in essence, means that the solution serves more than one customer. Each client gets a piece of the software and infrastructure and is invisible to other customers. It’s similar to living in an apartment with other tenants because you share the same space but have individual rooms.

Some perks include:

• Affordability: Typically, because multi-tenant SaaS shares services, databases and other resources, the fee is condensed compared to a single-tenant framework.
• Less Maintenance: All maintenances, if any, along with updates and new features, fall on the vendor. Plus, maintenance fees merge into the subscription fee.
• Boosts Efficiency: Since this cloud ERP type serves multiple clients, it offers vast, reliable resources to streamline processes to help you enhance productivity.

Single-tenant SaaS

Conversely, single-tenant SaaS models serve one customer like a house serving one homeowner. You can also customize this system to meet your needs.

Here are a few advantages that come with this system:

• Better Security: Since you’re the only customer on this infrastructure, your data is more secured, and you don’t have to worry about another client accidentally reviewing your sensitive materials.
• More Available Resources: There’s infinite resource availability because you’re not sharing with other clients.

Public Cloud

Public cloud, like a regular cloud or SaaS structure, allows a vendor to host a program on their servers. You’re not responsible for maintenance or upgrades. But you can’t control security tactics. Although you own a private piece of the solution, and data breaches are rare, it’s best to talk to your vendor about security measures like data encryption and multi-factor authentication to ensure your information is protected.

Private Cloud

Unlike the public cloud, the private cloud allows you to host the platform on your data center or intranet behind a protected firewall for extra security. It’s similar to on-premise, but it runs on the cloud. However, like on-premise, you’re responsible for maintaining updates and maintenance. You may also have to replace your servers and other hardware on occasion.

Primary Benefits

Frequently, it’s the most urgent problems about product quality – productivity disconnects between sales, engineering and production; and meeting order delivery dates – that motivate organizations to improve. High-growth organizations face these challenges and more often because their existing ERP system can’t scale for the new production volumes and complexity of growth.

Legacy systems could manage production with fewer suppliers and products and simpler distribution, selling and service channels. Given how fast many businesses grow today, legacy systems’ contributions to more significant growth are limited. These factors and more are why cloud ERP solutions are seeing rapid adoption. The following are the top factors driving success for cloud ERP vendors this year and beyond:

Improved Security Tactics

Leveraging cloud solutions lets you employ diverse security measurements. The Identity Theft Resource Center said there were 1,291 total data breaches in 2021 alone.

Some ideal security measures to ask cloud ERP vendors about include:

• Two-step or Multi-factor Authentication: Creating a long password isn’t always enough to keep out cyber thieves. Enacting other security measures like security questions only you know the answer to, fingerprint or retinal scanning, obtaining codes via text messages or phone calls and more can better guard your sign-in experiences.
• Data Encryption: This measure scrambles your information into indecipherable code that can only decode with a unique decryption key. If hackers did enter your system, they couldn’t steal anything without the decryption key.
• User Permissions: Allocate permissions for role-based employees like managers, supervisors and more to see sensitive intel, keeping newbies or other non-specified employees out.

Real-time Analytics with BI Tools

Analytics, including BI, have become essential for running any business type. Across all industries, business analytics (BA) and BI deliver insights that weren’t always available and as they occur in real time, enabling users to know more about their operations.

Cloud ERP systems designed on a single database craft analytics and reporting to improve productivity. Cloud-based ERP systems are also becoming adept at providing advanced metrics, including overall equipment effectiveness (OEE) for manufacturing.

More Support Options

Typically, cloud ERP solutions offer 24/7 support because they are subscription-based. On the other hand, on-premise solutions usually have higher price tags because of different help packages, i.e., bronze, gold, platinum, standard, premium, etc.

Conducting research offers a better understanding of how a cloud or on-premise support team works. Ask cloud ERP vendors directly about support success/failure rates, reliability, turnaround times and more. You can also try searching for and conversing with existing users to hear about their customer support stories. Some experiences may be downright scary or have happy endings. Others may describe it as a hit-or-miss experience.

Think of selecting software like a detective solving a mystery. If you don’t cover all of your bases and talk to the right people, you’ll have more holes and questions than solid answers.

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Enhanced Accessibility

This solution type offers complete accessibility. Let’s say, for example, that you have to travel to numerous worksites in and outside of the country to talk to different leaders and stakeholders. You can pull up specific KPIs and other information on your phone, tablet or other mobile device and quickly show others your vital stats. Everyone also receives real-time information to stay on top of things in and out of the office.

Lower Operating Costs

It costs less to implement cloud software than most on-premise programs. As aforementioned, you can afford cloud solutions with flexible, affordable subscription prices, which outdoes big on-premise licensing and maintenance expenses.

Consistent Updates

Using a solution’s latest features and upgrades means that you’re operating at maximum effort. These solutions enable you to receive updates and modifications as soon as they’re readily available. You don’t have to worry about buying or maintaining these add-ons alone. Typically, cloud ERP vendors supply updates automatically. The last thing you want is to perform your workflows and other duties on an outdated system.

Simple Scalability and Performance Improvements

Cloud ERP solutions improve scalability and business performance. Companies rely on the real-time data available from cloud ERP software to be more selective and successful with the growth strategies they pursue. A big part of any successful growth strategy is turning customers into fans and evangelists.

With most revenue coming from existing customers via upselling and cross-selling new products and services, having real-time data on merchandise and delivery dates is key to growth.

You also need to have a clear picture of how big you want your business to be in the next five to 10 years. Are you looking to downsize a bit or reach Fortune 500 status? This program can help you grow or shrink as much as possible with the right employees, machinery and other resources.

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Key Features

Like episodes of The Simpsons, no two ERPs are alike. However, most cloud ERP vendors offer standard features to automate and accelerate operations. These features include:

• Financials and Accounting: Upkeep the financial status of your company with in-depth accounting and financial modules that consist of accounts payable and receivable, profits and loss reporting, inventory management, general ledger and more.
• Customer Relationship Management (CRM): Evaluate and maintain client satisfaction with contact management, marketing automation, sales forecasting, reports and dashboards, sales data, campaign management and more.
• Order Management: Oversee every aspect of the client ordering process from start to finish with instant monitoring tools.
• Inventory Management: Maintain all of your inventory in one place. Track all materials while establishing minimum quantities and notifications to avoid stockouts or overstocking.
• BI: Utilize this tool to evaluate data trends, manage CRM information, manage ROIs, craft cybersecurity files, supervise market shifts and more.
• Supply Chain Management (SCM): Obtain complete supply chain visibility to watch product and material shipments. Evaluate supplier performance and rectify any potential bottlenecks before they become major obstacles.
• Manufacturing: Supervise all facilities, workflows, machinery types, employees and other resources to enhance production rates and ensure you churn out products on time.

Best Cloud ERP Software Solutions

In a cloud ERP comparison, each provider is assessed on their strengths, weaknesses and growth potential. We’ve compiled data from several analyses to determine the best cloud ERP. Use this list as you compare cloud based ERP vendors yourself:

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Acumatica

Acumatica’s cloud-based ERP system meets the needs of small and medium-sized businesses (SMBs) and mid-market organizations. The company’s core verticals include:

• Distribution
• Manufacturing
• Professional services
• Retail/eCommerce
• and technology development firms.

An example of the intuitive interface Acumatica offers.

These firms focus on software, property management and nonprofit activities. Supported deployment models include multi-tenant SaaS, partner hosting, Acumatica hosting and on-premise. Acumatica’s cloud applications run on the Microsoft Azure operating system and rely on SQL Azure. The depth of Azure expertise inside Acumatica is impressive, given the total company’s size.

Top Benefits

This ERP cloud software carries numerous advantages that outperform the competition. The differentiators that make this solution one of the best cloud ERP are:

• Pricing Model: Work with Acumatica’s flexible pricing model per requirements such as necessary applications, licensing and project level of consumption.
• Globalization and Localization: Manage localized and international functionalities with cloud multi-currencies, languages and company capabilities.
• Data Migration: You may migrate accounts payable and receivable historical data from a legacy solution to Acumatica, including open balances, original amounts and dates without altering the general ledger.
• Profit Determination: Swiftly establish your profitability by product lines, locations or business units with ease.
• Equipment Maintenance: Chronicle the entire history of the equipment or machinery utilized at various worksites. You may also track repair parts in inventory.

Primary Features

Financial Management

Track daily financial processes with a suite of accounting functions such as quarterly and annual financial statements, reporting, analysis, budgeting and planning. You can also leverage general ledgers, accounts payable and receivable, cash and tax management, fixed assets, payroll management and more.

CRM

Implement a compressed view of customer records such as marketing, quoting and sales to delivery and post-sales support in one centralized database. Dashboards and reports provide real-time sales data to aid teams, supervise forecasts, quotas and results. The customer portal permits teams to relay information to clients. Patrons may also access data about their interaction with your business and online activities.

Commerce Management

Govern e-commerce orders, inventory, picking, packing and shipping, customer support and accounting from one dashboard. The commerce extension provides native support for customer-specific pricing products with discounts and promotions, variants, numerous warehouses, shipping, tracking and more.

Order Management

Draft sales quotes, orders and purchase orders without requiring inventory and warehouse management tools. It also supports the bidding process by emailing requests to several vendors.

Limitations

Like all software, Acumatica has some disadvantages. These limitations include:

• Lacking a free trial.
• Lacking an action tab on the print screen to save data.

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Oracle ERP Cloud

Oracle, an ERP software giant established in 1977, continues to invest in artificial intelligence (AI) and machine learning – and it shows with Oracle ERP Cloud. This cloud based ERP provides a suite of integrated applications for automating routine tasks related to finance, project management, procurement, risk management and other core activities.

Preview of Oracle Infolets interface.

Top Benefits

This cloud ERP software has multiple advantages over its cloud ERP competitors. These differentiating benefits are:

• Accounting Infolet Dashboards: Access info tiles that you can embed into workstations to oversee operations and transaction statuses and pinpoint exceptions that may need responses.
• Language Support: Leverage internationalization help for numbers, dates, names, address formattings and more and translate information into 26 different languages.
• Timely Collections: You can verify timely collections from clients’ overdue payments with in-depth collection metrics such as days sales outstanding (DSO) and broken promise evaluations with industry-related equations.
• Customer Ranking: Rank customers with modifiable scoring to superintend client cashflows.
• Discount Generation: Activate automatic vendor-specific discount offer generations for early payments on outstanding payables with real-time supplier profiles and risk data.

Primary Features

Financials

Link data from different BI, social transactions and other sources via roles-based dashboards. The dashboards’ infolets exhibit KPI summaries following transaction and process statuses while studying cash positions and estimating cash requirements. You may also access country-specific localizations from payment formats and accounting to tax reports to meet local business necessities.

Accounting Hub

Benchmark accounting from third-party transactional solutions to apply accounting regulations and meet several reporting requirements in an automatic and controlled methodology. This module also offers a hub containing vital data for swift choice management, auditing and analysis from source systems to a centralized cloud service to permit worldwide access.

Procurement

Choose suppliers, regulate compliances and manage supplier risks to manage expenses. You also control deliverable tracking, contract deviations management, a searchable library, amendments tracking and renewal alerts. This appliance also contains negotiation creations, online supplier negotiations, negotiation landing pages with KPIs and other metrics, two-stage requests for quotes (RFQs), team scoring and more.

Project Portfolio Management

This feature allows you to execute automation, streamline and supervise project financials and execution management operations from start to finish. This module is also equipped with governing capital asset projects, commencing projects with detailed project planning, progress management, budgeting and estimating.

Limitations

It’s best to be mindful of software limitations, including those in this cloud based ERP. Its drawbacks include:

• Not having a mobile app.
• Having limited BI functionalities.

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BizAutomation

Next on our list is a small-business-friendly cloud-based ERP system with many satisfied customers. BizAutomation is an integrated suite of business management applications that caters to diverse industries, including wholesale, distribution, manufacturing, retail and service. The system has a hybrid-cloud approach consisting of a tier 1 SOC private solution cloud, an AICPA compliant data center and a public cloud for data redundancy.

An example of BizAutomation Sales Orders.

One of the more affordable ERP cloud products on this list, BizAutomation offers one edition of their system priced at $79.95 per user per month. Their customers have reviewed the system to have a nice balance between comprehensive functionality and user-friendliness.

When combined, these characteristics make BizAutomation an excellent option for businesses with limited resources – whether that’s a small budget or the absence of an in-house IT team.

Top Benefits

BizAutomation, one of the best cloud ERPs in the market, consists of unique advantages that set it apart from other Cloud ERP competitors. These benefits include:

• Mass Orders: Govern numerous customer orders from a single point of entry.
• Multi-currency: Implement multi-currency for profits and losses and convert currencies to your pre-set home currency.
• Time and Expense Management: Use detailed timesheets and input expenditures, define approval requests and integrate information with project management and payroll expense features.
• Bills of Material (BOM) Resource Planning: Conduct back-ordered BOM analyses to manage work orders and re-order BOMs according to long-term demand and rebuilding points.
• Workflow Automation: Integrate a workflow engine for general automation with workflow rules and implement automation across all company departments.

Primary Features

Procurement

Leverage approval processes for customer requisitions to acquire on-order items after approvals. This module offers discrete, cloning and mass purchase orders with quantity recommendation formulas that impede oversupplying your inventory. You may link purchase order line items with vendor invoices.

Financial Management

Work with diverse accounting tools such as:

• General ledger
• Automatic invoice deliveries
• Credit terms in account receivables
• Prompt vendor items
• Discount calculations in account payables
• Tax management
• Online payments
• Business unit segmentation
• Bank reconciliations
• Balance sheets
• Cash flow statements
• Repetitive billing
• And more

Project Management

Construct and apply task templates to new projects. This accessory permits you to delegate high project precedences, define client responsibilities according to flow charts and map out time, line and expense items from sales and purchase orders.

Sales Fulfillment and Shipping

This inclusion enables you to pick orders by order, batch, wave or zone. Employ packing orders with automatic box selections that pick out the suitable box for particular inventory objects and the quantities per box. You also obtain mass invoicing for credit cards, ACH and 3PL integrations.

Limitations

When browsing for new solutions, it’s critical to acknowledge their drawbacks. Some of BizAutomation’s disadvantages include:

• Not having a mobile app.
• Not having an active community forum for users to post questions.

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SAP S/4 HANA

Ten years ago, SAP introduced the idea of the SAP HANA in-memory database and in response, they received great skepticism and doubt. However, the critics were proven wrong with platforms such as SAP S/4 HANA, a renowned ERP system that operates on that very SAP HANA in-memory database.

An example of SAP S/4 HANA Fiori Interface.

SAP has always focused on leveraging the newest technologies, and it shows with SAP S/4 HANA, which possesses embedded analytics, artificial intelligence (AI), machine learning and robotic process automation (RPA). SAP S/4 HANA offers a software developer kit that enables creating custom applications, extensions and vertical solutions.

It also comes with the SAP Fiori user experience (UX), which supplies users with easy-to-use applications accessible from any device and enables developers to build apps using the Fiori framework. This system packs a punch with intelligent recommendations, significant control over customizations, a renowned UX and much more.

Though SAP S/4 HANA is designed for large enterprises, it works for SMB’s as well. The system is available for SaaS, private cloud and on-premise deployment; each deployment method represents a trade-off regarding standardization versus specialization and control versus agility. With industry-specific solutions available for a total of 26 verticals, SAP S/4 HANA is far-reaching.

Top Benefits

This cloud based ERP offers plenty of advantages and differentiators that keep it relevant among its competitors. These strengths include:

• Free Trial: Work with a 14-day free trial and experience the Fiori user interface, role-based guided tours, capabilities and workflows.
• Real-estate Management: Improve space utilization, costs and occupancies by supervising lease agreements, investments and construction projects. You can also perform infrastructure inspections, renovations and restorations.
• Inventory Material Monitoring: Address issues by establishing net requirements, individual customers and direct procurement segments for all materials.
• Machine Learning: Adjust buffer levels on predicted lead time of stock transfer materials to govern inventory and bound capital. You may also alleviate production or delivery risks by predicting transit stock delays.
• Sales Performance Management: Oversee sales performance and produce and upkeep strategically-aligned plans to implement incentive and commission management.

Primary Features

Procurement

Analyze purchase orders, requisitions, invoices and contracts and assess supplier performances with real-time data to obtain purchasing and spending insights. You may also gather, allocate, review and evaluate all sourcing data points in one centralized location while advocating automatic and manual procedures to generate and administer every procurement documentation type.

Financial Management

Manage accounting and financial close processes, treasury and financial risk operations, joint finance operations, real-estate management and more. You can conduct profit and margin contribution assessments with real-time reporting, predictive analytics and merge business planning to govern profitability and customer experience tactics.

This feature also pinpoints product and service mix for clients while allocating condensed invoices, administering credit scores and rectifying issues.

Order and Contract Management

You may superintend order-to-cash practices through touchpoints, channels and extensions for multi channels with role-based authorization to real-time information. The contract management features stow away contracts in a single, central depot. You can request contracts online, automate contract generations, employ workflows, manage various document versions and regulate reviews, approval and processing.

Asset Management

Scheme and perform asset maintenance operations. You may conduct planned and impromptu maintenance responsibilities to maximize operations and permit technicians to pinpoint, account and address malfunctions and emergencies.

Manufacturing

Obtain an array of manufacturing tools, including:

• Inventory
• Material requirements
• Production and capacity planning
• BOMs
• Routing
• Factory layout
• Machine models
• Collaboration with research and development teams
• And more

Limitations

Like most software, SAP S/4 HANA contains a few drawbacks. These limitations include:

• Has long implementation cycles compared to other ERP programs.
• Not all modules have embedded analytics.
• You have to open separate windows to execute multiple tasks.

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Netsuite

Oracle claims a second spot on the list with Netsuite, which provides various capabilities, including financial management, financial planning, order management, production management, supply chain management, procurement management, warehouse and fulfillment.

This system is a good option for a company looking for an end-to-end cloud ERP solution, but not sure of the advanced functionality offered in tier one solutions, such as Oracle ERP Cloud or SAP S/4 HANA. Netsuite caters to about 20 industries, such as advertising, consulting, education, energy, financial services, FMCG, healthcare, hospitality, IT services, manufacturing, retail, logistics, wholesale distribution, etc.

A preview of NetSuite ERP.

Customers have reviewed the product to be practical and easy to use for employees across the entire organization. This solution conducts various business activities such as sales orders, inventory management, invoices, sales reports, purchase orders and much more.

Top Benefits

This ERP cloud system consists of strengths that outweigh its competition. These key differentiators include:

• Built-in BI: Manage built-in BI tools that integrate data with visual analytics to create practical business awareness.
• Customization: Tailor NetSuite to meet your various practices or make brand-new applications with workflow management, scripting, analytics, web services and more.
• Strategic Workforce Planning: Facilitate workforce planning and relevant expenses, including headcounts, salaries and compensation plans. Execute this simplification by aligning the organization’s requirements and priorities with its goals.
• Dynamic Modeling: Utilized modeling, analytics and integration with Excel to showcase company information.
• Shipping: Rapidly ship products from the nearest location to meet clients’ particular delivery expectations.

Primary Features

Financial Planning

Execute department and company-wide budgeting and planning. Work with a calculation engine to manage a range of business logic with in-memory assemblage and financial planning analysis and reporting. It consists of other accessories such as:

• Capex planning
• Building and managing travel and expense plans
• Automatic indirect expense distributions
• Predictive planning with in-depth dashboards

Production Management

Gain real-time visibility into the production process, including routing and scheduling, sales orders, work order handling, order fulfillment and product costing. You can combine lot tracking to initiate batch sizes during the production process and develop batch records automatically.

Procurement

You can accelerate procure-to-pay procedures by automating and merging important procurement transactions, offering approvals and matching workflows to advocate internal controls and compliance requirements.

This tool also helps companies acquire materials and services at low prices by funneling transactions to verified suppliers and pre-negotiated contracts and offering complete visibility with real-time data on company spending and vendor performance.

Order Management

Initiate a process flow from sales quotes and order fulfillments to guarantee timely invoicing and payments. The order and billing management modules seamlessly merge with your sales, finance and fulfillment teams. Obtain access to an omnichannel price management system for real-time pricing notifications throughout all channels and customers. This tool also offers a support portal for customer returns management.

Warehouse and Fulfillment

Supervise distribution operations with radio frequency (RF) device-directed putaways and choose tasks driven by tailored strategies and appliances, including wave management, cartonization, cycle count planning, real-time inventory updates and shipping system integrations. You also obtain mobile access to review alternate warehouse locations and inventory levels at all times.

Limitations

Like all software, this cloud based ERP contains a few limitations. These drawbacks are:

• The app version isn’t highly favorable.
• Transactional records in the app don’t function properly.
• NetSuite doesn’t offer free trials.

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To Sum Up

After extending their products and services to vertical markets where they’ve proved themselves, cloud ERP software providers are now focusing on how to sell more successfully to enterprises. Two-tier ERP selling strategies are now commonplace, where cloud ERP providers position themselves as a localized ERP instance integrated into the legacy ERP system.

The best cloud ERP solutions providers continuously add to their analytics, BI, mobility and quality management systems. Keep this in mind as you search for your cloud ERP system.

Further Reading

• ERP Trends: Future of Enterprise Resource Planning
• Epicor vs NetSuite: Which ERP Software is the Winner?
• The Best Accounting Software for SMEs
• Manufacturing Technology: Key Changes and Examples
• How Accounting Automation Optimizes Your Business

If you already use a top cloud ERP, we’d love to hear from you in the comments! Do you think we should add any other cloud ERP software solution to this list? Let us know what vendor you use and what you like and dislike about the system.