Acumatica vs Epicor Kinetic

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Our analysts compared Acumatica vs Epicor Kinetic based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Epicor Kinetic Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Kinetic (formerly Epicor ERP) is a cloud-based ERP that supports on-premise and hybrid deployment. It connects diverse production workflows and departments into one focused hub for medium and enterprise-level companies. Top modules include project management, project contracts, data analytics, accounts management, core financials and IoT.

Its flexibility and connectivity reduce communication issues and human mistakes while automating processes. The cloud-based deployment option allows employees to leverage its capabilities regardless of physical location. It contains advanced reporting and analysis tools that enable users to develop actionable insights to improve day-to-day operations with real-time information.

Positive user feedback highlights its manufacturing-focused configuration and functionality, with support for financial accounting. There are some negative reviews about poor tech support and limited learning materials, however, overall user sentiment is positive.

In terms of pricing, Kinetic offers a flexible subscription model based on the modules and features required by each business. Specific pricing details may vary depending on customization and implementation needs.

To explore other popular solutions that Epicor offers, visit our Epicor company page.
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Product Assistance

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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Chronicle Cash Flow: Save project fees and allocate on-time invoices to manage costs and ensure clients receive their bills. Boost cash flow forecasting via effective financial management.
  • Access In-Depth Business Analytics: Make wiser business decisions based on company-specific profit margins, sales information and workflow performance data. Access dashboards and custom reports that analyze real-time data and present actionable insights.
  • Simplify Demand and Order Management: Capture customer orders, manage product configurations and automate order fulfillment with a tightly integrated CPQ and eCommerce platform.
  • Use Simple MES Data Exchanges: Reduce double-data entries, leverage accurate data between interfaces consistently, and import and export information for advanced MES practices for easier data collecting and transfers.
  • Deliver Centralized Client Management: Govern contacts, leads, patrons and more from any mobile device, making it easy to maintain and manage relationships and data anywhere. Supervise region, team and proposal insights in one centralized location instead of traveling to all worksites.
  • Exhibit Supply Chain Visibility: Use advanced electronic data interchange (EDI), material requirements planning (MRP), and advanced planning and scheduling (APS) to review inventory levels, manage demand fluctuations and ensure on-time deliveries.
  • Access Resources From Anywhere: Review operations, dashboards and vendors on the go with mobile access. Monitor processes on your preferred iOS or Android device via the CRM mobile app.
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Project Management
    • Planning and Analysis: Leverage user-established cost analytics throughout work breakdown structures (WBS), defining all project components and creating WBS templates for quick reference. Record all general ledger and project transactions in one centralized ledger for base reconciliations and reporting.
    • Contract Management: Meet contractual obligations while protecting profitability. Rely on the system to define source cost rates across levels, monitor resource ceilings, link planning contracts with projects and seamlessly develop claims for any or all contract lines on one screen.
    • Billing Types: Obtain several billing types, such as progress, fixed price, milestone and quantity. Use bill plans, recurring payment, subscriptions, time and expenses, part price lists, and markups.
  • Manufacturing
    • Lean Manufacturing: Optimize production processes, reduce waste and manage manufacturing operations by incorporating lean principles. Apply Kanban systems, enable manufacturing without work orders and automatically process material flow.
    • Job Management: Access detailed job tracking and reduce overproduction with drag-and-drop planning and material availability checks. Ensure quality and production with job manager assistance and production planners.
    • Manufacturing Execution System (MES): Monitor production activities and automatic data collection from equipment via touchscreen interfaces. Support operators in making smart decisions regarding productivity, waste reduction and risk mitigation.
    • Quality Assurance: Enhances quality control by providing tools for managing quality processes, inspections, supplier returns and automated debit processing within the manufacturing environment.
  • Analytics and Reporting
    • Sales and CRM: Uncover more detailed business patterns and obtain deeper awareness of accounts, regions, orders and more. Review net sales, shipped and ordered quantities, material costs, fixed and variable burdens and labor fees.
    • Materials Management: Optimize purchase spending and evaluate vendor performances. Track shipment progress and review costs, on-hand amounts, in-transit, bill of lading information and shipped on time, amongst others.
    • Financials: Govern cash flows for more trends with a holistic filter for payables, receivables, customer payment cycles and vendor payment conditions. Drill down into organized accounts and payments on income statements and balance sheets.
    • Production: Verify high-quality, manufactured products for the ideal client at the right time. Monitor tool quantities, good values, actual setup hours, defined labor rates, production run standards and more.
    • Preventive Maintenance: Employ the EDA equipment maintenance data and dashboard to inspect maintenance data for suppliers, tasks, plants and open and closed requests. Boost preventive maintenance services and average response times for obstacles so managers can catch production bottlenecks.
    • Field Service: Use EDA data to oversee consumers, parts, service call types and warranty eligibility linked with service requests. Summarize totals, call counts for each service representative and other relevant indications.
  • Data Exchange
    • Integrations: Import and export data quickly to avoid manual data entry mistakes while maintaining data integrity. Manage specific information, data amounts and file formats for easy storage and sharing. Allocate data expeditiously and handle detailed tasks for IT teams and administrators.
    • In and Outbound Data: Import master information from ERP systems and send production details between MRP and ERP solutions. Regulate where data goes and how to handle it with ease.
  • Financials Core
    • General Ledger: Process and post all purchases made across this and other solutions. Manage manual entries, meet economic compliances, boost productivity and push enterprise efficiency.
    • Accounts Payable: Implement petty cash to manage in and outbound cash activities, employee fees and advances, vendor expenditures and customer receipts. Track promissory notes, post-dated checks and other credit tools.
    • Accounts Receivable: Establish coherent tools to monitor invoicing, credit, cash and client requirements. Create automatic invoices via order releases to reduce more work and typos.
    • Business Architecture: Use the data discovery function to access pre-made financial management, accounts receivable and payable content. The human capital management link transfers information to payroll providers, benefit vendors and more.
    • Global Engines: Support financial management across locations, vendors and global boundaries with country-specific implementation packs. Support multi-currency transactions, automate conversions and accurate financial reporting.
  • Epicor Automation Studio: Let users connect data and automate workflows across various apps with Epicor Automation Studio, a built-in low-code iPaaS solution. Access an integration marketplace, pre-built workflow automation templates and other native tools.
  • Virtual Agents: Rely on chatbots to pinpoint supply chain disruptions and recommend sourcing options based on predictive events.
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Product Ranking

#3

among all
ERP Software

#11

among all
ERP Software

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Analyst Rating Summary

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97
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57
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71
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Integration and Extensibility
Order Management
Service Management
Analytics and Reporting
Project Management
Project Management
Analytics and Reporting
Procurement
Order Management
Finance and Accounting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Acumatica
Epicor Kinetic
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 99 80 71 91 30 91 81 92 96 100 87 60 76 0 25 50 75 100
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71%
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33%
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67%
91%
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9%
91%
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44%
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56%
72%
17%
11%
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92%
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8%
90%
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91%
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89%
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11%
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41%
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59%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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93%
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7%

User Sentiment Summary

Great User Sentiment 2062 reviews
Good User Sentiment 935 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Epicor Kinetic has a 'good' User Satisfaction Rating of 78% when considering 935 user reviews from 5 recognized software review sites.

5.0 (13)
4.3 (11)
4.5 (1217)
3.7 (409)
n/a
3.9 (175)
4.5 (126)
n/a
4.3 (110)
4.2 (229)
4.4 (596)
3.9 (111)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Modern Interface: Approximately 52% of users say this solution has a flexible, user-friendly UI.
Flexibility and Customization: Approximately 87% of the users said Kinetic is easy to configure and has great customization options for multi-mode manufacturers.
Modules: Of the users who discussed features, 60% said this system offers a wide range of practical tools (i.e., KPI dashboards, accounting and financial management, part tracking and more).
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Overall Performance: Roughly 40% of users indicated that the system is buggy, cumbersome and has a clunky UI.
Customer Support: About 55% of users agree that the support team is ineffective and has poor quality.
Training: Approximately 77% of users mentioned a steep learning curve and limited training resources.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Kinetic offers a comprehensive ERP solution designed for multimodal manufacturers. It offers a robust combination of core financials, extensive integrations and country-specific implementation support. The advanced overlaid manufacturing module addresses future scalability needs. Its modern interface supports various business models through manufacturing processes.The user-based subscription model lets businesses adjust costs based on their specific needs. The solution is available in both perpetual and subscription licensing models, providing businesses with the flexibility to choose the most suitable option.Features like MES data exchange and Kanban systems manage production processes and reduce waste. Additionally, in-depth business analytics provide valuable insights into sales, profit margins and workflow performance for informed decision-making.Users praise this vendor’s configurable options and range of functions that cater to their unique business needs. Positive feedback also includes mentions of a unified platform for customer interactions. Despite its robust customization and integration options, many users report a steep learning curve and limited training resources.Overall, Kinetic is a comprehensive ERP solution that offers significant benefits to manufacturers looking to improve their operational efficiency, decision-making and profitability.

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