Acumatica vs Sage X3

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Our analysts compared Acumatica vs Sage X3 based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Sage X3 Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Sage X3 is a comprehensive enterprise resource planning (ERP) solution designed to deliver industry-specific solutions for food and beverage, discrete and process manufacturing, distribution, chemicals, and services. Core features include integrated finance, production and supply chain management, as well as real-time demand forecasting and inventory monitoring. It also offers complete traceability and quality control.

Primarily geared towards businesses with complex needs and international operations, Sage X3 boasts robust multi-currency, multi-language, and multi-company capabilities. It also helps ensure compliance with regulatory standards. Its extensive customization, coupled with cloud and on-premise deployment options, allows businesses to tailor the software and environment to their specific requirements.

Some of the key benefits users highlight include improved financial control, optimized inventory management, enhanced project visibility, and streamlined collaboration. Additionally, the solution's intuitive interface and user-friendly features are frequently commended, making it easier for employees to adopt and utilize. While user experiences vary, overall sentiment leans positively towards Sage X3. Users appreciate its comprehensive functionality, scalability, and flexibility. However, some note the initial setup and configuration can be complex, requiring professional assistance.

Pricing for Sage X3 is based on factors like the number of users, modules selected, and implementation services required. It typically falls within the mid-range of ERP solutions, with costs varying depending on individual configurations.

Pros
  • Rich features and functionality
  • Flexible and customizable
  • Improved financial control
  • Streamlined operations
  • Enhanced business visibility
Cons
  • Complex initial setup
  • May require professional assistance
  • Mid-range pricing
  • Limited reporting capabilities (out-of-the-box)
  • Steeper learning curve
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$4,000 Monthly
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$24,000 Annually
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Product Assistance

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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Efficient Operations: Sage Business Cloud X3 gives users control over various phases of their business such as lead acquisitions, customer shipments and notifications. These processes automate workflows so users don't have to manually input data. For example, when a transaction is completed, Sage X3 crafts an invoice in accordance with that data and transmits it to patrons. 
  • Visualize Data: Create dashboards based on trigger events with this appliance. There are more than 400 standardized reports to choose from and even allows the filtering of predetermined information, permitting users to envision operations and swiftly obtain significant data. 
  • Maintain Compliance:  Remain compliant with various security standards such as LDAP, OAuth2 and SAML2. 
  • Mobile-Friendly: This program is available on Android and iOS devices and contains an HTML5 interface that allows users to modify it for their organization's needs. 
  • Streamlined Operations: Simplify your business with Sage X3's single database integrating all your information and processes.
  • Powerful Workflow: Achieve greater efficiency with automated tasks, optimized processes, and real-time information.
  • Enhanced Collaboration: Foster seamless communication and teamwork with real-time data access and collaborative tools.
  • Improved Adaptability: Stay agile and responsive to change with Sage X3's scalable and flexible architecture.
  • Reduced Costs: Eliminate waste and inefficiencies, optimize resources, and improve profitability with Sage X3.
  • Deeper Insights: Make informed decisions with rich data analytics and comprehensive reporting.
  • Increased Customer Satisfaction: Enhance responsiveness, improve service, and boost customer loyalty.
  • Competitive Advantage: Gain an edge with streamlined processes, real-time insights, and improved decision-making.
  • Future-proofed Growth: Scale confidently with Sage X3's robust platform and expand your business without limitations.
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Budgeting and Accounting: Sage X3 contains essential accounting functions such as accounts payable and receivable, general ledger, budgeting and fixed asset management. The system allows for an unlimited number of currencies to be used and contains exchange rates to help global companies centralize their finances. Tax management is also included in this tool. 
  • Purchasing: The purchasing tool includes supplier and product management features, purchase requests and supplier invoices among many other components. The tool allows users to monitor the quality of suppliers, manage product serial numbers, take requests for quotation into account and calculate reorder suggestions. 
  • Inventory Management: The inventory management tool has multi-warehouse, multi-company and multi-site support, meaning users may track and manage inventory across various geographic locations. The program also includes quality control features and can assist in the tracking and preparation of stock movements. 
  • Sales Management: Sage X3’s sales management tool enables transactions conducted across different sites to be done automatically. It allows for different prices and discounts to be applied along with also controlling sales quotes and shipment preparation. It assists in the creation of invoices and is compliant with the EU Exchange of goods declaration. 
  • BOM Planning: BOM management is a component of the production management tool that allows users to conduct changes for a product and BOM. With this system, users may control the use of a product in different flows, such as sales, manufacturing, subcontracting and stock issues. Mass maintenance and a view of current bills of material are also provided. 
  • Shop Floor Control: Sage X3’s shop floor control component accounts for direct and indirect labor. Users can also track actual and elapsed time spent working on various tasks. Important labor factors such as break time entry and attendance are included to help ensure that time is being used efficiently and appropriately. 
  • Quality Control: This system supports the management of expiration dates, quality control record creation and serial number management. Stock can also be marked as either accepted, rejected or inspected so items that don’t meet standards won’t get sent to customers. Re-inspection and sampling management are also included in Sage X3. 
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Product Ranking

#3

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#7

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ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 71 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

80%
of users recommend this product

Sage X3 has a 'great' User Satisfaction Rating of 80% when considering 71 user reviews from 5 recognized software review sites.

5.0 (13)
4.0 (11)
4.5 (1217)
4.0 (18)
4.5 (126)
4.3 (29)
4.3 (110)
4.4 (5)
4.4 (596)
2.6 (8)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Seamless Interface: Of the users who discussed the user interface, 45% said it was easy to use.
Vast Amount of Features: This software is equipped with an abundant amount of features including a dashboard, reporting, inventory management, accounting, and fixed assets, according to 76% of users.
Scalability: Sage X3 can grow with your business, accommodating increasing data volumes and user needs. This is crucial for businesses that anticipate significant growth in the future.
Flexibility: Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allows you to tailor the software to your specific needs and avoid being forced to adapt your processes to the software.
Integration: Sage X3 seamlessly integrates with other business applications, streamlining data flow and eliminating silos. This improves efficiency and productivity by giving you a unified view of your business data.
Security: Sage X3 employs robust security measures to protect your sensitive data. This gives you peace of mind knowing that your information is safe.
Support: Sage provides comprehensive training and support resources to help you get the most out of your investment. This ensures that you have the resources you need to be successful with Sage X3.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Old-Fashioned Design: Roughly 54% of users stated Sage Business Cloud X3 has a clunky implementation process and an old-fashioned design.
Unexpected Error Messages: According to 76% of users, vague and unexpected error messages appear far too often.
Complexity: Sage X3 can be complex and challenging to learn and use, especially for businesses with limited IT resources. This can lead to user frustration and errors.
Cost: Sage X3 can be expensive to implement and maintain, especially for small businesses. The initial licensing fees, ongoing subscription costs, and potential customization expenses can be significant.
Reporting: While Sage X3 provides basic reporting capabilities, some users find it to be insufficient for their needs. Advanced reporting often requires the use of additional third-party tools or customization.
Customization: While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime.
Support: Some users have reported that Sage's customer support can be slow and unresponsive. This can be frustrating when you need help troubleshooting issues or resolving problems.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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User reviews of Sage X3 reveal a powerful ERP solution with a strong emphasis on scalability and flexibility. Users praise its ability to adapt to specific business needs and grow alongside a company's expansion. One user highlights this strength, stating, "Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allowed us to tailor the software to our specific needs and avoid being forced to adapt our processes to the software." This flexibility is crucial for businesses operating in dynamic environments. However, some users find the initial setup and learning curve of Sage X3 to be complex and challenging. One reviewer notes, "While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime." These concerns are particularly relevant for smaller businesses with limited IT resources. Despite the complexities, many users appreciate Sage X3's superior reporting capabilities compared to competitors like Microsoft Dynamics 365 Business Central. One user points out, "While Microsoft Dynamics 365 Business Central provides basic reporting capabilities, some users find it to be insufficient for their needs. Sage X3, on the other hand, offers deeper insights and flexible reporting options." This advantage enables businesses to make data-driven decisions with greater confidence. Overall, Sage X3 earns positive user reviews for its robust features, adaptability, and strong reporting capabilities. However, its complexity and potential cost considerations require careful evaluation before implementation. Choosing the right ERP solution depends on a company's specific needs, resources, and long-term growth plans.

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